Hertz Car Rental - Jacksonville - Cassat Avenue

- 1165 Cassat Ave, Jacksonville, FL 32205

For residents across Florida, from the vibrant urban centers to the peaceful suburban communities, having access to a reliable vehicle is often indispensable. Whether your personal car is in the shop, you're hosting out-of-town guests, or planning a weekend escape to one of Florida's many attractions, a local car rental service can provide the perfect solution. Hertz Car Rental, a globally recognized brand, is well-represented throughout the Sunshine State, offering a wide array of vehicles and services. This article focuses on a specific Hertz branch located at 1165 Cassat Avenue in Jacksonville, Florida, aiming to provide local users with a clear, engaging, and factual overview to help them make informed decisions for their transportation needs.

Hertz has built a reputation for providing a diverse fleet of quality vehicles and convenient rental options. Their commitment to customer service and efficiency is often a cornerstone of their brand. This particular Hertz location on Cassat Avenue operates as a neighborhood branch, serving the everyday car rental needs of Jacksonville residents. Unlike airport locations that primarily cater to travelers, neighborhood branches are often geared towards locals needing temporary transportation for various reasons, from vehicle repairs and insurance replacements to extended business trips or personal errands. They typically offer competitive rates and a more personalized experience, making them a popular choice for regular renters. Hertz also promotes its loyalty programs, like Hertz Gold Plus Rewards, designed to streamline the rental process and offer benefits to frequent customers, allowing for quicker pick-ups and drop-offs.

The Hertz Car Rental branch at 1165 Cassat Ave, Jacksonville, FL 32205, USA, is strategically located to serve a significant portion of Jacksonville's local population. Cassat Avenue is a well-established road in the city, providing straightforward access for residents from various surrounding neighborhoods. This makes it a convenient spot for those who prefer to avoid the busier traffic patterns typically associated with airport rental car facilities.

Public transportation is a viable option for reaching this location, as confirmed by customer feedback indicating it is "easy to access by public transport from Downtown." This is a notable advantage for locals who might not have immediate personal transportation to the rental office. For those driving to pick up their rental, the branch usually provides ample on-site parking. The operating hours for this location are generally Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 12:00 PM, with the branch typically closed on Sundays. It is always a good practice for Floridians to verify these hours directly with the branch, especially when planning pick-ups or drop-offs around holidays or outside standard business times. The accessibility of this location contributes significantly to its suitability for the local community's rental needs.

Hertz Car Rental, including its 1165 Cassat Avenue location, typically provides a comprehensive range of services designed to meet the diverse needs of its customers.

• Wide Vehicle Selection: Customers can usually choose from an extensive fleet, including economy cars, compact cars (like the Mazda 3 4-door), mid-size sedans, full-size sedans (such as the popular Chevrolet Malibu), SUVs (including the Nissan Rogue and GMC Yukon), and minivans. Depending on availability, they may also offer specialty vehicles like electric vehicles or specific models from their Ultimate Collection.
• Flexible Rental Durations: Options are generally available for daily, weekly, and monthly rentals, offering flexibility whether you need a car for a quick errand or for an extended period due to personal vehicle maintenance or long-term projects.
• Hertz Gold Plus Rewards: This loyalty program is designed to enhance the rental experience for frequent customers, offering benefits such as expedited counter service or the ability to bypass the counter entirely, go directly to your car, and earn points towards free rental days.
• Optional Protection Products: Various insurance and protection options are offered, including Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), Personal Effects Coverage (PEC), and Roadside Assistance Protection. These allow customers to tailor coverage to their specific needs and existing insurance policies.
• Additional Equipment: Customers can often rent extras like GPS navigation systems, child safety seats, and other amenities to make their journey more convenient and comfortable.
• One-Way Rentals: The possibility of picking up a vehicle at this Jacksonville branch and returning it to a different Hertz location, which can be particularly useful for those undertaking multi-city travel within Florida or beyond.

Customer experiences with the Hertz Car Rental on Cassat Avenue provide valuable insights into its operational strengths and areas where customers should exercise caution.

• Challenges with Same-Day Online Bookings: A significant highlight, albeit a negative one, is the reported issue where customers booked online for same-day pick-up only to find "no cars available" upon arrival. This suggests that the real-time inventory presented on the website may not always accurately reflect actual availability at the local branch, leading to wasted time and frustration.
• Importance of Calling Ahead: As advised by a local customer, "as a local I would’ve known to call ahead, especially as a same day rental." This indicates that for Floridians, particularly for last-minute rentals, a direct phone call to the 1165 Cassat Avenue branch is a crucial step to confirm vehicle availability before making the trip.
• Potential for Positive Resolution: While some experiences start negatively due to booking discrepancies, at least one customer noted that "the two employees resolved it," suggesting that the staff can, at times, find solutions to initial problems, highlighting a potential for recovery in customer service.
• Ease of Public Transport Access: A definite positive feature is the ease with which the location can be accessed via "public transport from Downtown," making it convenient for those who rely on city transit.
• Advice for Non-US Locals: The recommendation for non-US individuals to "do your booking directly with Hertz instant through 3rd party applications even you get certain benefits" and call the local branch emphasizes the need for clear communication and potentially different booking strategies for international renters.
• Popular Vehicle Types: The branch frequently rents popular models like the Chevrolet Malibu and Mazda 3 4-door, offering insight into typical vehicle availability.

For inquiries, to check vehicle availability, or to make a reservation, particularly for same-day needs, here is the direct contact information for Hertz Car Rental - Jacksonville - Cassat Avenue:

Address: 1165 Cassat Ave, Jacksonville, FL 32205, USA

Phone: (904) 388-0199

Mobile Phone: +1 904-388-0199

For locals in Florida, especially those residing in Jacksonville, the Hertz Car Rental branch at 1165 Cassat Avenue offers a readily accessible option for their vehicle rental requirements. Its convenient location and general Hertz brand offerings, including a diverse fleet and loyalty programs, make it a potentially suitable choice for various transportation needs.

However, to ensure a smooth and efficient rental experience, it is highly recommended that Floridians pay particular attention to the reported issues concerning same-day online bookings. While booking online provides convenience, a proactive approach by calling the 1165 Cassat Avenue branch directly before visiting, especially for last-minute rentals, is strongly advised. This simple step can help confirm actual vehicle availability and prevent unnecessary frustration and wasted time. For planned rentals, booking in advance remains the most reliable method to secure the desired vehicle type and rates. By incorporating these insights into their rental strategy, locals can leverage the convenience of this Hertz location effectively and ensure their transportation needs in Jacksonville are met.

Hertz Car Rental - Jacksonville - Cassat Avenue

1165 Cassat Ave, Jacksonville, FL 32205, USA