Hertz Car Rental - Louisville - South Hurstbourne Parkway Photos










Hertz Car Rental - Louisville - South Hurstbourne Parkway Introduce
Introduction / Overview
For many residents of Louisville, Kentucky, finding a reliable and convenient car rental service is essential, whether it's for a weekend getaway, a business trip, or simply needing a temporary vehicle while their personal car is undergoing maintenance. Hertz Car Rental, a globally recognized brand, has a presence at 1215 S Hurstbourne Pkwy, Louisville, KY 40222, aiming to serve the diverse transportation needs of the local community. This particular branch is a neighborhood location, which often offers a more focused and personal experience compared to the busy environment of airport car rental counters. Hertz is known for its wide selection of vehicles and various rental programs, including those catering to younger drivers. This article will provide an in-depth look at what the South Hurstbourne Parkway location offers, its accessibility, the range of services provided, and what Kentuckians can expect when choosing Hertz for their car rental needs.
Location and Accessibility
The Hertz Car Rental branch at 1215 S Hurstbourne Pkwy, Louisville, KY 40222, USA, is situated in a well-trafficked commercial area in the East End of Louisville. South Hurstbourne Parkway is a significant arterial road, making this location relatively straightforward to access for residents from various parts of the city and surrounding suburbs. Its position within a vibrant commercial corridor means it's often near other businesses and amenities, which can be convenient for renters. As a neighborhood location, it is designed to cater to local demand, offering an alternative to the Louisville International Airport (SDF) options for those who don't require an airport pickup or drop-off. For drivers, the parkway offers good connectivity to other major roads and interstates in Louisville. While public transportation options directly to this specific address might require transfers, driving to and from this location is generally straightforward. The operating hours are typically Monday to Friday 8:00 AM - 5:00 PM and Saturday 9:00 AM - 12:00 PM, with the branch closed on Sundays. It is always recommended to confirm these hours, especially around holidays, to ensure a smooth pick-up or return of your rental vehicle.
Services Offered
- Standard Car Rentals: Hertz offers a full range of vehicles for daily, weekly, and monthly rentals. This includes economy cars, compact cars, mid-size sedans, full-size sedans, luxury cars, various SUV sizes, minivans (7-passenger), and occasionally specialty vehicles. This wide selection aims to cater to individual preferences and specific travel requirements.
- Young Renter Program: Notably, Hertz is one of the car rental companies that often allows rentals to individuals aged 20 and over, though a "Young Driver Fee" typically applies for those aged 20-24. This is a significant advantage for younger Kentuckians needing a rental.
- Hertz Gold Plus Rewards: This loyalty program offers expedited service, allowing members to bypass the counter at many locations, choose from a wider selection of vehicles, and earn points towards free rental days. Enrollment is often free and beneficial for frequent renters.
- One-Way Rentals: Customers can often pick up a vehicle at the South Hurstbourne Parkway location and return it to another Hertz branch, either within Kentucky or across state lines, providing flexibility for those with varied travel plans.
- Optional Add-Ons: To enhance the rental experience, Hertz typically provides optional add-ons such as GPS navigation systems (Hertz NeverLost®), child safety seats (infant, toddler, booster), and additional insurance coverage options like Loss Damage Waiver (LDW) and Personal Accident Insurance (PAI).
- Corporate and Business Rentals: Hertz offers tailored solutions for businesses, including discounted rates and customized programs for companies with regular rental needs for their employees or operations.
- Vehicle Availability and Reservations: While reservations are always encouraged, especially for specific vehicle types like 12 or 15-passenger vans, the branch also handles same-day rentals when inventory allows.
- Customer Service Support: Hertz aims to provide customer support for inquiries, modifications, and assistance during the rental period, including addressing concerns related to reservations or vehicle issues.
Features / Highlights
- Friendly and Efficient Associates: Customer feedback indicates that the associates at this location are often described as kind and efficient, contributing to a positive and stress-free rental experience, particularly regarding pick-up processes.
- Well-Maintained and Modern Fleet: Renters frequently praise the condition of the vehicles, noting they are often "practically brand new" and "spotless," suggesting a commitment to providing quality, clean, and well-maintained cars.
- Accommodating Younger Renters: A significant highlight, especially for the younger demographic in Kentucky, is Hertz's policy of renting to individuals aged 20 and up, which sets them apart from some competitors and provides a crucial service to this age group.
- Flexible Rental Extensions: The ability to easily extend a rental period without complications is a valuable feature for customers whose plans might change, offering convenience and peace of mind.
- Booking Convenience: The availability of online booking and the possibility of same-day rentals provide flexibility for various planning needs, from meticulously organized trips to sudden requirements for a vehicle.
- Brand Recognition and Network: As part of the extensive Hertz network, this location benefits from established procedures, a wide range of vehicle types, and the ability to facilitate one-way rentals across different locations.
Contact Information
Address: 1215 S Hurstbourne Pkwy, Louisville, KY 40222, USA
Phone: (502) 326-1351
Mobile Phone: +1 502-326-1351
Conclusion: Why this place is suitable for locals
For residents of Louisville and the greater Kentucky area, the Hertz Car Rental location on South Hurstbourne Parkway presents a strong option for their diverse car rental needs. Its convenient neighborhood placement, away from the typical airport hustle, makes it easily accessible for everyday situations. A key advantage, particularly for younger adults in Kentucky, is Hertz's accommodating policy for renters aged 20 and above, which significantly expands accessibility to reliable transportation. While some customers have reported issues with reservation fulfillment, particularly for specialty vehicles like large passenger vans, the general feedback regarding staff kindness, vehicle quality, and the ease of extending rentals highlights a commitment to positive customer experience. For those seeking a well-maintained vehicle, a streamlined rental process, and the flexibility offered by a major car rental brand, the Hertz branch on South Hurstbourne Parkway is a viable and often preferred choice for navigating Louisville and beyond. It provides the essential mobility that locals often require, whether for personal travel, business, or as a temporary solution during vehicle repairs.
Hertz Car Rental - Louisville - South Hurstbourne Parkway Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Louisville - South Hurstbourne Parkway Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - Louisville - South Hurstbourne Parkway Location
Hertz Car Rental - Louisville - South Hurstbourne Parkway
1215 S Hurstbourne Pkwy, Louisville, KY 40222, USA
Hertz Car Rental - Louisville - South Hurstbourne Parkway Reviews
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★ 5★ 4★ 3★ 2★ 1Had no issues booking a same-day rental pick-up, and no issues extending the rental period. The associates at the front were kind and I didn’t experience any sort of wait. I was given a practically brand new Kia, with a basically spotless interior, and I’d definitely book with them again. Hertz is one of the only rental companies willing to rent cars to people my age (20) and it was a much better experience than I’ve had with other rental companies.
Aug 10, 2024 · Alexis “Lexi” HardinMy experience with this location has been a complete disaster. I had scheduled a 12 passenger van months prior to my pickup date. 1 day before pickup I received a call from this Hertz location telling me that my vehicle would not be available due to (recall reasons). I was instructed to reach out to customer service to receive a future vehicle less or equivalent to the price of the vehicle that I could not get. I cannot get a future vehicle and no one wants to be held accountable for the lack of professionalism and misguidance from this location
Jul 09, 2025 · Justin PrineMe and my friend rented a 7 seated car with a week’s notice on Expedia. The transaction was fast and simple. We returned the car in clean condition and got the security deposit back. I was wary due to the reviews, but we did what we were supposed to do, and it made a great experience for all parties involved.
Jun 07, 2025 · Ryan HuynhRented two cars from Hertz for these last two months and they been charging me outrageously. First I made a $400 rental for a week and a half then $500 for a security deposit that I never got. They removed the transaction of $500 from my bank but never gave the money back. Rented another car with $200 security deposit with a weekly $185 charge for the car. I was in need of a car after a wreck for work. After 4 weeks of renting with the $185 charge, I drop the car off because I got a car myself again. They charged me an extra $684!!!! Then try to remove all transactions from my account but the money was never returned!! They are scamming me and from what I can tell from reviews, other people too. Stay away from them. I am now two months in with fighting them and my bank about these unwarranted charges. My bank wants to keep saying these transactions never happened but I know my money was taken every time.
Feb 25, 2025 · Anthony MarshallDanielle has been such a help as I've never had a rental before. I had to extend my time several times and she made it so easy. Will use again if need arises.
Jul 11, 2025 · paul p
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