Hertz Car Rental - Manchester - Broad Street Photos










Hertz Car Rental - Manchester - Broad Street Introduce
For residents of Manchester, Connecticut, and those visiting our vibrant town, reliable transportation is often a key component of daily life and travel plans. From commuting to work in Hartford, heading out for a weekend getaway to the Connecticut shoreline, or simply needing a temporary vehicle while your own is in the shop, car rental services play an essential role. As a globally recognized brand, Hertz Car Rental on Broad Street in Manchester is one of the options available to locals seeking short-term vehicle solutions. This location aims to provide a range of vehicles and services to meet the diverse needs of our community.
Hertz is a household name in the car rental industry, known for its extensive network and variety of vehicle classes. The Manchester - Broad Street branch contributes to this network, offering a local pick-up point for residents in Manchester, Bolton, Vernon, and surrounding towns. Whether you're in need of an economy car for basic transportation, a sedan for business travel, or an SUV for a family trip, Hertz typically strives to provide options to suit different preferences and budgets. They also offer electric vehicles (EVs), reflecting a growing trend in the automotive industry and providing a sustainable choice for environmentally conscious renters.
However, like with any service, customer experiences can vary, and it's always beneficial for locals to be well-informed before making a choice. While the aim of a car rental service is to provide a seamless and high-quality experience, some past customer feedback for this specific location highlights areas where expectations might not always be met. One review stated, "Zero stars!! Avoid this place at all costs!!! The SUV we were given was so dirty and smelled so bad!! ... It smelled like wet dog and cigarettes!!! Had to drive with the windows down so I wouldn’t vomit! It’s like they’re just passing on the keys to one customer to the next with no care or concern what condition the car is in. Jobs are not being done by these lazy workers. Horrible beyond belief! Stay far away from this place is my opinion!!!" Another customer reported significant issues with an electric vehicle: "Absolutely the worst rental experience! The EV had a flat tire only after 65 miles!! The low tire pressure alert was on about 15 minute after we got the car. They refused to take any responsibility! We waited 3 hours for towing on the suburbs of Boston; they said a 60-minute wait. They still charged us $390 for this ridiculous service. The EV does not come with a spare wheel." These insights are crucial for locals to consider, emphasizing the importance of thorough inspection at pickup and clear communication regarding vehicle condition and potential issues.
Despite these critical reviews, the presence of a well-known brand like Hertz in Manchester does provide a convenient and accessible option for many. This article will provide factual details about the Hertz Car Rental on Broad Street, outlining its location, general services offered, and highlights gleaned from various sources, to help you make an informed decision for your car rental needs in Connecticut.
The Hertz Car Rental branch in Manchester is located at 290 Broad St, Manchester, CT 06040, USA. Broad Street is a significant and well-trafficked road in Manchester, making this location highly accessible for residents throughout the town and its neighboring communities.
For locals in Manchester, Bolton, Vernon, and even East Hartford, the 290 Broad Street address offers straightforward access. Its position on a main road means it is easy to find, whether you're coming from residential areas, commercial centers, or other parts of the Greater Hartford region. This ease of navigation is a practical advantage, helping to reduce the time spent traveling to pick up or drop off your rental vehicle, which is particularly beneficial for those on tight schedules or dealing with urgent transportation needs.
Furthermore, Manchester is strategically located near major interstate highways, including I-84 and I-384, providing convenient connections to Hartford, the UConn Storrs campus, and other parts of Connecticut. For visitors arriving at Bradley International Airport (BDL) or passing through the region, the Broad Street location offers a viable option for obtaining ground transportation once they are in the Manchester area. The branch's operational hours, typically extending through weekdays and Saturday mornings, also cater to a range of pickup and drop-off needs for both local commuters and travelers.
- Diverse Vehicle Fleet: Hertz at this location offers a variety of car classes, typically including economy cars (e.g., Ford Focus), compact, medium, and large sedans (e.g., Mazda 3, Chevrolet Malibu), SUVs (e.g., Chevrolet Equinox, Nissan Rogue), and Manager's Specials which offer a variety of vehicles at a set rate.
- Electric Vehicle (EV) Rentals: The branch also offers electric vehicles, such as the Tesla Model 3, providing a modern and environmentally conscious option for renters.
- Standard Rental Periods: Vehicles can be rented for daily, weekend, weekly, or longer-term periods, offering flexibility for both short trips and extended needs.
- Optional Insurance and Protection Plans: Hertz provides various protection options, including Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC, with certain exclusions), allowing renters to choose coverage based on their preferences and existing insurance.
- Additional Driver Options: Renters can add additional qualified drivers to their rental agreement, though additional fees typically apply.
- GPS Navigation Systems: GPS units (Hertz NeverLost®) are generally available as an optional add-on for easier navigation.
- Child Safety Seats: Child, infant, or booster seats can be rented for families traveling with young children.
- One-Way Rentals: Depending on availability, one-way rentals are often possible, allowing customers to pick up a vehicle at the Manchester location and drop it off at a different Hertz branch.
- 24/7 Roadside Assistance: As a standard Hertz offering, customers typically have access to 24/7 roadside assistance for issues encountered during their rental period.
- Nationally Recognized Brand: Being a part of the Hertz global network provides customers with the familiarity and widespread support that comes with a major car rental company.
- Variety of Vehicle Types: The Manchester - Broad Street location aims to offer a broad selection of vehicles, from economical options suitable for daily errands to larger sedans and SUVs for family trips, and even electric vehicles for those seeking a modern driving experience.
- Convenient Location: Situated on a main street in Manchester, the branch is easily accessible for residents and those traveling through the area, facilitating quick pick-ups and drop-offs.
- Online Booking & Management: Hertz offers a comprehensive online platform for reservations, modifications, and cancellations, providing convenience for planning and managing rentals.
- Potential for Diverse Rates: Prices for rentals at this location can vary based on car type, time of year, and booking lead time, with options ranging from more affordable compact cars to higher-end models.
For inquiries, reservations, or any assistance regarding your car rental needs at the Manchester - Broad Street location, you can contact Hertz Car Rental using the following information:
Address: 290 Broad St, Manchester, CT 06040, USA
Phone: (860) 533-1193
Mobile Phone: +1 860-533-1193
For residents of Manchester, Connecticut, and the surrounding towns, Hertz Car Rental on Broad Street presents a readily available option for a wide array of temporary transportation needs. Its position as a branch of a globally recognized company, combined with its convenient local presence, makes it a go-to for many in our community seeking car rental services.
The primary suitability for locals lies in the accessibility of a brand like Hertz, offering a diverse fleet that can cater to various situations. Whether you require a temporary vehicle due to car repairs, an extra car for visiting relatives, or a larger vehicle for a move or a group outing, the Manchester branch aims to provide solutions. The inclusion of electric vehicles in their fleet also caters to those in Connecticut interested in experiencing newer automotive technologies and potentially reducing fuel costs, aligning with a growing local interest in sustainable transportation.
However, it is vital for locals to approach their rental with careful attention to detail, especially given some of the candid customer feedback. Thoroughly inspecting the vehicle's cleanliness and mechanical condition upon pickup, ensuring the fuel level is as expected, and clearly understanding all terms related to vehicle maintenance and responsibility (particularly for EVs without spare tires) are prudent steps. While issues can arise with any service, the key is knowing that a large company like Hertz has established procedures for addressing them, even if those procedures might require persistence from the customer's side.
Ultimately, for Manchester residents, Hertz on Broad Street remains a viable choice due to its convenient location, broad vehicle offerings, and the backing of a major rental network. By being proactive in checking vehicle condition and understanding rental terms, locals can leverage this established service for their various car rental needs within Connecticut, ensuring they have the mobility and freedom necessary to navigate our state.
Hertz Car Rental - Manchester - Broad Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Manchester - Broad Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Manchester - Broad Street Location
Hertz Car Rental - Manchester - Broad Street
290 Broad St, Manchester, CT 06040, USA
Hertz Car Rental - Manchester - Broad Street Reviews
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★ 5★ 4★ 3★ 2★ 1Zero stars!! Avoid this place at all costs!!! The SUV we were given was so dirty and smelled so bad!! And they are not willing to do anything about it. Exterior of car was not washed, interior was absolutely stained everywhere, and barely a half tank of gas. It smelled like wet dog and cigarettes!!! Had to drive with the windows down so I wouldn’t vomit! It’s like they’re just passing on the keys to one customer to the next with no care or concern what condition the car is in. Jobs are not being done by these lazy workers. Horrible beyond belief! Stay far away from this place is my opinion!!!
Feb 10, 2025 · H SAbsolutely the worst rental experience! The EV had a flat tire only after 65 miles!! The low tire pressure alert was on about 15 minute after we got the car. They refused to take any responsibility! We waited 3 hours for towing on the suburbs of Boston; they said a 60-minute wait. They still charged us $390 for this ridiculous service. The EV does not come with a spare wheel. If it had, we could easily replace it and avoid the towing.
Jul 20, 2025 · Cindy GHertz charged me $449 dollars to vacuum the car because they found pot crumbs in the car and smelled like weed. We don't smoke.Yeah, tried to contact customer support. Good luck with that. You can't talk to anyone, it's all automated. Thanks for making my experience a nightmare
May 15, 2025 · Cheryl DesrosiersThese people are terrible!! The absolute worst!!! I wish I could give them zero stars. When i went for the car, i asked how much gas was in it and the guy told me "two quarters". I found that to be weird but didn't put too much thought into it. Got in the car and the gas light was on. I addressed it with him and he told me that he meant to say its "two eighths full, which means it needs gas". I go to full it up. After i do that I realize the transmission has problems. I call him back to switch out the car, he tells me check back the next day to see if they have anything. The next day I call and he tells me come for another vehicle. I go and the vehicle he's giving me is on empty as well. I asked him if I could be credited or discounted for all the gas I put in the previous car, he said no. I have to take the loss. He adds that customers are the ones that has to identify problems with the vehicles and notify them. Anyhow, I full up the vehicle with gas. It starts raining heavily; the wipers don't work! Call back and get the manager this time. She says it's the customer's responsibility to fix whatever is wrong with the vehicle. She said she would send me a voucher to buy new wiper blades. Went to get the wiper blades and they rejected the bill, saying that THEIR partner vendor was charging too much for the wiper blades. I ended up going to another one of their partner vendors who wanted a new voucher for me to get the blades and she never did a new voucher for me to get the blades. So for one week of rental, I drove around with very limited visibility whenever it rained or snowed. This was the absolute worst experience I've ever had with a rental company and strongly believe that this location needs to be gutted from who they have as staff, bring in new and proper personnel, because all who work there has stink attitudes and their policies need to be more customer focused or they need to go out of operations! Corporate needs to look into this.
Dec 13, 2024 · Kingdom GeneralDid Lyft rental threw them the lady in office is super nice and always helpful. Got no complaints from me.
May 08, 2025 · cahal Mcmicken
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