Hertz Car Rental - Manchester - South Willow Street Photos








Hertz Car Rental - Manchester - South Willow Street Introduce
Welcome to New Hampshire, a state renowned for its stunning natural beauty, charming small towns, and vibrant cities. Whether you're a long-time resident planning a weekend escape, a new transplant getting settled, or simply need a reliable set of wheels for your daily commute, having access to a dependable car rental service is often essential. When it comes to trusted names in the industry, Hertz Car Rental stands out, and for those in the greater Manchester area, the South Willow Street location offers a convenient and comprehensive solution for all your vehicle needs.
Understanding the local landscape and the diverse needs of New Hampshire drivers, Hertz Car Rental - Manchester - South Willow Street is more than just a place to pick up a car. It's a gateway to exploring everything our beautiful state has to offer, from the White Mountains to the seacoast, and everything in between. This article aims to provide a clear, engaging, and informative overview of this local business, highlighting why it’s a suitable choice for residents and visitors alike.
At its core, Hertz on South Willow Street is dedicated to providing a seamless and satisfying car rental experience. From a diverse fleet of vehicles to a commitment to customer service, this location strives to meet the varied requirements of its clientele. We’ll delve into the specifics of what makes this particular Hertz branch a valuable resource for the New Hampshire community, ensuring you have all the information you need before your next rental.
Hertz Car Rental - Manchester - South Willow Street is strategically located at 428 S Willow St, Manchester, NH 03103, USA. This prime address places it in a highly accessible area within Manchester, one of New Hampshire's largest and most dynamic cities. South Willow Street itself is a major commercial artery, making the branch easy to find and reach whether you're coming from downtown Manchester, surrounding towns, or even Manchester-Boston Regional Airport (MHT), which is just a short drive away. Its proximity to major roadways, including Interstate 93 and Route 293, ensures that getting to and from the rental location is straightforward and efficient, minimizing travel time and maximizing convenience for customers. This accessibility is a significant advantage, particularly for those needing a quick pick-up or drop-off before or after a trip, or for residents who rely on easy access for their daily or weekly rental needs.
The location's accessibility is further enhanced by its presence within a bustling commercial district, meaning it’s often near other essential services and amenities, making it easy to combine your car rental pick-up or drop-off with other errands. For individuals relying on public transportation or ride-sharing services to reach the branch, the South Willow Street location is generally well-served, providing various options for arrival and departure without a personal vehicle.
Hertz Car Rental - Manchester - South Willow Street offers a comprehensive range of services designed to cater to various transportation needs. Their offerings are geared towards providing flexibility and convenience for both short-term and long-term rentals.
- Diverse Vehicle Fleet: Customers can choose from a wide selection of vehicles, including economy cars for budget-conscious travel, sedans for comfortable commutes, SUVs for family trips or navigating New Hampshire's varying terrains, minivans for larger groups, and even specialty vehicles like Teslas for those seeking an electric and modern driving experience.
- Flexible Rental Periods: Whether you need a car for a few hours, a day, a week, or even longer, Hertz provides flexible rental durations to accommodate individual schedules and requirements.
- One-Way Rentals: For travelers planning to pick up a vehicle in Manchester and drop it off at another Hertz location elsewhere, one-way rental options are available, offering great convenience for extended journeys.
- Hertz Gold Plus Rewards Program: This loyalty program allows frequent renters to bypass the counter, choose their vehicle, earn points towards free rental days, and enjoy exclusive benefits, streamlining the rental process.
- Optional Add-ons: Customers can enhance their rental experience with various add-ons such as GPS navigation systems, child safety seats, SiriusXM satellite radio, and roadside assistance, ensuring a safer and more comfortable journey.
- Business Travel Solutions: Hertz offers tailored solutions for businesses, including corporate rates and programs designed to manage company travel efficiently.
- Insurance and Protection Plans: A variety of insurance and protection options are available to provide peace of mind during the rental period, covering potential damages or unforeseen circumstances.
Hertz Car Rental - Manchester - South Willow Street distinguishes itself through several key features and highlights that enhance the customer experience and cater to local needs:
- Exceptional Customer Service: As highlighted in customer reviews, the staff at this location are often praised for their willingness to go above and beyond. One customer specifically mentioned how staff quickly resolved an error with a reservation and provided guidance on operating a Tesla, demonstrating their commitment to customer satisfaction and product knowledge.
- Availability of Specialty Vehicles (e.g., Tesla): The presence of electric vehicles like Teslas in their fleet is a significant highlight, appealing to customers interested in sustainable travel or those looking for a unique driving experience. This demonstrates a forward-thinking approach to vehicle offerings.
- Problem-Solving Approach: While some customers may encounter challenges (like the debit card policy confusion mentioned in a review), the general feedback indicates a willingness to assist and find solutions, such as directing customers to locations that might better suit their payment methods, even if a language barrier exists.
- Convenient Location for Manchester Residents: Its spot on South Willow Street makes it easily accessible for anyone living or working in Manchester and the surrounding towns, reducing travel time to pick up or drop off a rental.
- Reliability of a Global Brand with Local Service: Customers benefit from the extensive network and reliability of Hertz, a globally recognized car rental company, combined with the personalized service often associated with local branches.
- Streamlined Rental Process: For those utilizing online reservations and programs like Hertz Gold Plus Rewards, the process is designed to be quick and efficient, minimizing wait times.
For direct inquiries or to make a reservation, you can easily reach Hertz Car Rental - Manchester - South Willow Street using the following contact information:
- Address: 428 S Willow St, Manchester, NH 03103, USA
- Phone: (603) 647-8212
- Mobile Phone: +1 603-647-8212
The staff at this location are available to assist with reservations, answer questions about vehicle availability, discuss rental terms, and provide support throughout your rental period. It’s always advisable to call ahead for specific inquiries, especially regarding vehicle availability or unique rental requirements.
For residents of New Hampshire, particularly those in and around Manchester, Hertz Car Rental - Manchester - South Willow Street stands out as an exceptionally suitable and valuable resource. Its strategic location on a major commercial thoroughfare ensures easy access, whether you're coming from home, work, or the airport. This accessibility saves precious time and makes the entire rental process more convenient, a significant factor for busy individuals and families. The diverse fleet, including standard vehicles for everyday needs and specialty options like Teslas, means that whatever your reason for renting a car—be it a weekend getaway to the White Mountains, a reliable vehicle for business travel, or simply a temporary replacement for your personal car—Hertz on South Willow Street has an option to meet your specific requirements. The personalized customer service, as highlighted by positive reviews, ensures that even if unexpected issues arise, the local team is ready to assist with a professional and helpful approach. While it's always wise to confirm specific policies, such as payment methods like debit cards, directly with the branch to avoid misunderstandings, the overall commitment to customer satisfaction is evident. For New Hampshire locals who value convenience, variety, and reliable service from a trusted brand, Hertz Car Rental - Manchester - South Willow Street is not just a rental agency; it's a dependable partner for all their transportation needs, making it an ideal choice for navigating life and adventures across the Granite State.
Hertz Car Rental - Manchester - South Willow Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Manchester - South Willow Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Manchester - South Willow Street Location
Hertz Car Rental - Manchester - South Willow Street
428 S Willow St, Manchester, NH 03103, USA
Hertz Car Rental - Manchester - South Willow Street Reviews
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★ 5★ 4★ 3★ 2★ 1Amazing rental experience at this location! I reserved for the wrong week, they quickly fixed my error, and once I got my car, both people onsite help me understand how to operate the Tesla I rented. Thanks guys! My boy was super happy.
Apr 05, 2024 · Richard MWant with my dad and went to the airport one got told we need a credit card we do not have she told go to this one on south wolliw st they take our debit card ok and want there got told no only credit now we spent 89.99 on a uder to come up to Manchester from nashua now going back home hertz told is over the phone we be good but there was language barrier
Apr 05, 2025 · Christian gallantHorrible rental experience. Avoid at all costs. Initially I booked a Tesla and was informed they have sold half their fleet so I would need to pick a different car, this happens all the time! Ok no problem not a big deal. In addition nowhere to park your car at the facility and was told to park my car down a random side road, not good practice. Lastly I returned the car 2 days early and was told I would be reimbursed for those charges only to be charged the full amount. I called customer services and they said no partial refund could be given. Horrible experience from start to finish I will never use Hertz again.
Jul 09, 2024 · Ryan GwinnellI don’t like leaving negative reviews unless something truly egregious happened. So. Booked a car for a long weekend a few months ago from Hertz through Priceline. Good price, short Uber from the airport, no problem. Flying in yesterday and land at Manchester to a voicemail from Hertz saying ‘call the office before you drive in because we don’t have any cars’. Hmmmm. Call back and it goes to voicemail. In the meantime I scramble to find another in airport rental - obviously same day is expansive and the total price is like $500 more than my original through Hertz. Finally get a call back from Hertz and their response is ‘we don’t have any cars and can’t honor the reservation’. I say ‘ok who is going to make me whole on this?’ Their response - call customer service and not our problem. There’s a great Seinfeld skit about ‘reservations’ and this was exactly like the skit. No recourse, no ‘sorry your out half a thousand’, nothing.Zero stars would not recommend.
Oct 10, 2024 · Ryan SunesonNeeded a car for the day while my windshield was being replaced. Scheduling was easy, except I somehow didn’t realize I needed to get from the glass shop to the rental lot. Apparently I was counting on teleportation. Called at the last minute and they came and picked me up. The usual upsell game was low pressure and polite and the lady working the counter was super personable. The car was clean and return was quick and easy.
Jun 16, 2024 · John Dubiansky
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