Hertz Car Rental - Martha's Vineyard - Martha's Vineyard Airport (MVY) Photos






Hertz Car Rental - Martha's Vineyard - Martha's Vineyard Airport (MVY) Introduce
For residents and visitors alike, Martha's Vineyard offers a unique blend of picturesque landscapes, charming towns, and a relaxed island pace. However, to truly explore its hidden gems, from the iconic Aquinnah Cliffs to the lively streets of Oak Bluffs and the historic charm of Edgartown, having reliable transportation is essential. While the island boasts some public transport, a personal vehicle provides the freedom and flexibility to discover every corner at your own leisure. Hertz Car Rental at Martha's Vineyard Airport (MVY) stands as a primary option for securing a vehicle right where you land, offering a convenient starting point for your island adventures. This article will delve into the offerings of Hertz at MVY, detailing its location, services, and what local users in Massachusetts can expect from their rental experience.
Hertz is a globally recognized and established brand in the car rental industry, known for its extensive network, diverse fleet, and commitment to customer service. The Martha's Vineyard Airport (MVY) location is strategically positioned to serve the high volume of travelers arriving on the island, as well as local residents who require a temporary vehicle. They typically offer a wide array of vehicle types, from fuel-efficient compact cars suitable for navigating narrow island roads to larger SUVs and convertibles perfect for enjoying the scenic coastal drives. While the convenience of an airport location is a major draw, customer experiences, as with any high-volume service, can sometimes present challenges, particularly concerning fuel policies and customer service responsiveness. However, Hertz at MVY aims to provide a comprehensive rental solution for all visitors and locals, striving for a smooth transition from arrival to exploration.
The Hertz Car Rental office on Martha's Vineyard is conveniently located directly at the island's main airport:
72 Airport Rd, Vineyard Haven, MA 02568, USA
This prime location within the Martha's Vineyard Airport (MVY) terminal is a significant advantage. Customers can easily walk from the baggage claim area directly to the Hertz counter, eliminating the need for shuttle buses or additional transportation upon arrival. This seamless transition is especially valuable during peak tourist season when time is precious. Airport Road itself provides direct access to the main thoroughfares of Martha's Vineyard, allowing renters to quickly reach Vineyard Haven, Oak Bluffs, Edgartown, or any other destination on the island within minutes.
For local residents of Martha's Vineyard or those arriving by ferry who wish to pick up a car directly at the airport, accessing the 72 Airport Rd location is straightforward. The airport is centrally located on the island, making it a convenient hub for pick-ups and drop-offs regardless of your starting point on Martha's Vineyard. Parking is generally well-managed at the airport, facilitating easy vehicle retrieval and return. The direct airport location streamlines the rental process, making it a highly accessible and efficient choice for anyone needing a car on the island.
Hertz Car Rental at Martha's Vineyard Airport offers a comprehensive range of services designed to meet the diverse transportation needs of island visitors and residents:
Wide Selection of Vehicle Classes: The fleet typically includes various options such as economy cars for budget-conscious travelers, compact and mid-size sedans for general touring, full-size cars, a selection of SUVs (small, large, and 4x4 options like Jeep Wranglers), convertibles to enjoy the island breeze, and sometimes luxury vehicles. Popular car types at MVY include the GMC Yukon and Nissan Rogue.
Short-Term and Long-Term Rentals: Whether you need a vehicle for a single day of island exploration, a week-long vacation, or even longer stays, Hertz provides flexible rental periods to accommodate various itineraries.
Online Reservations and Mobile App Access: Customers can conveniently book their rental cars through the Hertz website or their mobile app, which also offers features like expedited check-in and vehicle selection for Gold Plus Rewards members.
Hertz Gold Plus Rewards Program: This loyalty program offers expedited service, allowing members to bypass the counter and go straight to their car, as well as earning points for free rental days and upgrades. Even President's Circle members benefit from these advantages.
Optional Add-ons: To enhance the rental experience, Hertz provides optional additions such as GPS navigation systems, child safety seats (infant, child, and booster seats), and various protection plans including Loss Damage Waiver, Liability Insurance Supplement, Personal Accident Insurance, and Roadside Assistance.
Fuel Options: Hertz offers different refueling policies, including a "Full to Full" option where customers return the car with a full tank, or the option to purchase a full tank upfront (Prepaid Fuel), or have Hertz refuel it for a service fee upon return. It's crucial for customers to understand their chosen fuel policy to avoid unexpected charges.
Cross-Border Travel: While primarily for island use, Hertz policies may allow cross-border travel to Canada, although specific rules and documentation would apply. For inter-island travel, it's essential to clarify policies regarding taking rental cars on ferries.
Hertz Car Rental at Martha's Vineyard Airport boasts several features designed to improve the rental experience:
Unbeatable Airport Convenience: As an on-airport location, Hertz MVY provides the most direct and efficient pick-up and drop-off experience for air travelers. The ability to walk directly from the terminal to the rental counter and then to your vehicle saves valuable time, especially after a flight.
Extensive Operating Hours: The MVY location maintains consistent operating hours, typically from 8:00 AM to 7:30 PM every day of the week, accommodating most flight schedules to and from the island.
Gold Plus Rewards Benefits: For frequent renters, the Gold Plus Rewards program significantly streamlines the process, allowing for quicker transactions and the potential for upgrades and rewards. The "President Circle" status further enhances these benefits.
Diverse Fleet for Island Exploration: The availability of specific vehicle types, such as SUVs and convertibles, is a major highlight for exploring Martha's Vineyard's varied terrain and scenic routes.
Customer Service Attention: While some reviews indicate challenges with phone responsiveness and post-rental issues like fuel charges ("Charged a ton of money for gas for having a tank at 80% full even though it was completely full. Filled up this car right before dropping it off at the airport. Terrible and don’t suggest using this Hertz if they’re going to scam you like this."), it is critical for customers to document fuel levels with photos and keep receipts upon return, as well as to seek immediate on-site resolution for any vehicle condition concerns ("The inside was absolutely disgusting, I mean it was filthy and it smelled awful..."). The instance of a lost driver's license highlights the need for a more robust local contact system. These issues, though frustrating, also underscore the high volume of transactions and the importance of proactive customer engagement by both the renter and the company to ensure a smooth rental experience.
Competitive Rates (Seasonal): While prices on Martha's Vineyard can be higher due to demand, Hertz offers competitive rates, especially when booked in advance and during off-peak seasons.
For direct inquiries or to manage your reservation with Hertz Car Rental at Martha's Vineyard Airport, you can use the following contact details:
Address: 72 Airport Rd, Vineyard Haven, MA 02568, USA
Phone: (508) 693-2402
Mobile Phone: +1 508-693-2402
Given the reported challenges with phone responsiveness, it is often advisable to manage reservations online or arrive with ample time for pick-up and drop-off, especially if you anticipate needing in-person assistance or have specific questions about your rental.
For residents of Martha's Vineyard and frequent visitors from mainland Massachusetts, Hertz Car Rental at Martha's Vineyard Airport (MVY) is undeniably a highly suitable and often essential resource for navigating the island. Its direct on-airport location provides unparalleled convenience, allowing for an immediate transition from flight to driving, which is crucial for maximizing time on the island, particularly during its bustling seasons. For locals, this means a reliable option for temporary transportation if their personal vehicle is unavailable, or for hosting guests who need their own wheels to explore.
The broad selection of vehicles, from compact cars ideal for island roads to SUVs and convertibles for scenic drives, caters to diverse needs and preferences. While some customer experiences highlight areas for vigilance, such as verifying fuel levels and vehicle condition upon pick-up, these are often standard best practices for any car rental. The ability to join programs like Hertz Gold Plus Rewards further streamlines the process, making it more efficient for frequent users. Despite the occasional reported challenges, the sheer convenience of an on-island, airport-based rental car provider like Hertz remains a compelling advantage for anyone looking to fully experience the beauty and unique charm of Martha's Vineyard with the freedom of their own vehicle. For many, Hertz at MVY is not just a car rental agency; it's a vital part of their island mobility strategy.
Hertz Car Rental - Martha's Vineyard - Martha's Vineyard Airport (MVY) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Martha's Vineyard - Martha's Vineyard Airport (MVY) Location
Hertz Car Rental - Martha's Vineyard - Martha's Vineyard Airport (MVY)
72 Airport Rd, Vineyard Haven, MA 02568, USA
Hertz Car Rental - Martha's Vineyard - Martha's Vineyard Airport (MVY) Reviews
Charged a ton of money for gas for having a tank at 80% full even though it was completely full. Filled up this car right before dropping it off at the airport. Terrible and don’t suggest using this Hertz if they’re going to scam you like this.
May 27, 2024 · Liam FenlonWe left a bag in the car with my drivers license… called the local hertz number listed about 40 times no one answers the phone. Called hertz president circle they could not help me immediately and told me to contact the local number — absolutely horrible experience. They also gave me a car that had a quarter tank of gas when we first got it - tried to call for that no one answered either. This is a terrible customer experience for a hertz president circle member. Wont rent again if not resolved.
Jul 21, 2024 · jonWell, when you rent a car over a month in advance you hope and expect that the rental company will honor the agreement. Really unfortunate when that doesn't occur and said rental company does absolutely nothing to try and apologize or make things right. Will absolutely do my best to avoid Hertz in the future. Terrible service and awful experience. Don't put your faith in them or you just might ruin your vacation.Budget did a great job of saving the day after Hertz screwed the pooch! Take your money there, in my opinion.
Sep 04, 2020 · Brandan KovacsJen was extremely helpful not only with the reservation but providing top notch customer service. Will definitely look to rent from Hertz at mvy airport on future trips primarily for aassistance provided by Jen! - Greg E
Jun 19, 2019 · Gregory EisenmanGreat service at the pick up counter, and a super clean minivan. Nearly new!
Jun 14, 2016 · Bill Allen
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