Hertz Car Rental - Mckinney - Eldorado Parkway Photos










Hertz Car Rental - Mckinney - Eldorado Parkway Introduce
For the residents of McKinney and the rapidly growing communities across North Texas, having accessible and dependable transportation is crucial. Whether it's for daily commutes, family outings, business trips, or simply needing a temporary vehicle while yours is in the shop, a reliable car rental service is an indispensable resource. Hertz Car Rental – McKinney – Eldorado Parkway, located at 1701 Eldorado Pkwy, McKinney, TX 75070, USA, serves as a key local option. Hertz is a globally recognized brand, aiming to provide a wide selection of vehicles and a seamless rental process. While customer experiences can vary, with some reviews highlighting concerns about specific vehicle conditions or unexpected features like electric vehicles, others consistently praise the staff's professionalism and the overall efficiency of the rental process, especially for those who utilize online booking. This branch aims to cater to the diverse needs of the local community, offering convenience and a variety of options to ensure Texans can get on the road with confidence.
The Hertz Car Rental branch is conveniently situated at 1701 Eldorado Pkwy, McKinney, TX 75070, USA. This address places it in a prime, easily accessible location within McKinney, a burgeoning city in Collin County. Eldorado Parkway is a major thoroughfare in McKinney, known for its mix of residential areas, commercial establishments, and local businesses. This makes the Hertz branch particularly convenient for residents living in and around McKinney, including neighboring communities in North Texas. Accessing the location is straightforward from various points in the city, with connections to major roads like U.S. Highway 75 (Central Expressway). Unlike airport rental locations, this neighborhood branch is designed for local accessibility, meaning customers typically arrive by their own vehicle, a rideshare service, or taxi. Its placement on a prominent parkway ensures visibility and ease of navigation, allowing locals to quickly pick up or drop off their rental without the complexities often associated with airport travel centers. Hertz at this location also offers a "Gold Choice Pickup/Return Service" with advance notice, which can further enhance convenience for eligible customers within a 15-minute radius.
Hertz Car Rental – McKinney – Eldorado Parkway, as a part of the global Hertz network, offers a comprehensive range of services and vehicle options to meet the varied demands of its local customers:
- Diverse Vehicle Fleet: Hertz provides a wide selection of well-maintained vehicles, typically including:
- Economy & Compact Cars: Ideal for budget-conscious travel, city driving, or solo trips.
- Mid-size & Full-size Sedans: Offering more comfort and space for daily commutes, business travel, or longer journeys across Texas.
- SUVs: A variety of sizes (compact, mid-size, full-size) suitable for families, groups, or those needing extra cargo capacity for recreational activities.
- Minivans: Perfect for larger families or groups requiring maximum passenger and luggage space.
- Specialty Vehicles: Depending on availability, options like convertibles, luxury cars, or even electric vehicles (EVs) may be offered for unique travel experiences or specific preferences. The branch explicitly mentions Electric Vehicles as a rental type.
- Flexible Rental Periods: Customers can choose from daily, weekly, or extended long-term rental options to suit various needs, from short errands to extended temporary vehicle replacements.
- Hertz Gold Plus Rewards Program: This loyalty program offers significant benefits, including expedited service to skip the counter at select locations (though this is a neighborhood branch, benefits like earning points and free additional drivers for spouses or domestic partners still apply), earning points towards free rental days, and potential vehicle upgrades for elite members.
- Optional Add-ons: To enhance the rental experience, customers can select various extras such as GPS navigation systems (Hertz NeverLost®), child safety seats (infant, booster, child seats), satellite radio (SiriusXM®), and different levels of protection products (e.g., Loss Damage Waiver, Personal Accident Insurance).
- Accident Rental Rates: This specific location offers special rates for customers whose vehicles are in the shop for repairs, providing insurance/body shop and dealership/service center replacement rentals.
- Gold Choice Pick-up/Return Service: Available with one-hour advance notice within a 15-minute radius from this specific location, allowing for convenient delivery or pick-up of the rental vehicle (note: this service is typically not available at airport locations due to concession agreements).
- Fuel Options: Customers generally have choices regarding fuel, including pre-paying for a full tank, having Hertz refuel the vehicle upon return (with a service charge), or returning the vehicle with a full tank.
- Hand Controls: This location specifically lists Hand Controls as available equipment.
- Local McKinney Convenience: This branch's location on Eldorado Parkway makes it an ideal choice for residents of McKinney and nearby North Texas communities, offering easy access without the need to travel to distant airport rental hubs.
- Gold Plus Rewards Benefits: For frequent renters, the Hertz Gold Plus Rewards program provides significant perks, including faster service, opportunities for free rental days, and potential vehicle upgrades, enhancing the overall value and efficiency of the rental experience.
- Commitment to Diverse Fleet: Hertz aims to provide a wide array of vehicles, including newer models and Electric Vehicles, allowing customers to choose a car that best suits their preferences and needs for exploring Texas.
- Specialized Services: The availability of accident rental rates and the specific mention of Hand Controls highlight Hertz's commitment to catering to a broader range of customer needs beyond standard rentals.
- Customer Service Focus: While individual experiences may vary, several reviews commend the staff at this location for being "very nice and helpful" and "honest when there is a wait time," indicating a commitment to transparent and supportive customer interaction.
- Efficiency for Online Bookings: Customers who utilize the online booking options frequently report a "really quick process" upon arrival, suggesting that leveraging digital tools can significantly streamline the rental experience at this location.
- Important Considerations (Based on Reviews): One review highlights challenges with an older EV, including AC failure, pet hair/smell, and charging issues. This underscores the importance for renters to:
- Inspect Vehicle Thoroughly: Always conduct a comprehensive inspection of the vehicle, both interior and exterior, before leaving the lot. Document any existing damage, cleanliness issues, or unusual odors with photos or videos.
- Test Key Features: If renting an EV, familiarize yourself with its charging capabilities and test basic functions like AC immediately.
- Communicate Concerns Promptly: Address any issues with the vehicle or rental agreement with the staff immediately upon discovery to facilitate a resolution.
- Understand Vehicle Assignments: Be aware that "corporate" or standard reservations might include EVs, and understand the implications for charging and range if you're unfamiliar with electric vehicles.
For Texans in McKinney and the surrounding North Texas areas looking to contact Hertz Car Rental – McKinney – Eldorado Parkway, the following details are provided:
Address: 1701 Eldorado Pkwy, McKinney, TX 75070, USA
Phone: (972) 426-7972
Mobile Phone: +1 972-426-7972
It is always advisable to call ahead for the most current information regarding vehicle availability, specific rates, or to confirm details of your reservation, especially if you have particular requirements or concerns about vehicle features. Utilizing their online booking platform is also highly recommended for a more streamlined experience.
For the vibrant and expanding communities of McKinney and North Texas, Hertz Car Rental – McKinney – Eldorado Parkway stands out as a highly suitable and convenient option for a wide array of transportation needs. In a state as vast and diverse as Texas, having reliable access to a vehicle is paramount, whether for navigating daily life, embarking on a family adventure, or managing business travel. This local branch offers the convenience of a globally recognized brand right in the neighborhood, eliminating the need for trips to distant airport facilities. Its diverse fleet, including newer models and electric vehicles, caters to various preferences, while specialized services like accident rental rates and Gold Plus Rewards membership add significant value for loyal customers. While it's always wise for renters to be diligent about inspecting vehicles and clarifying terms, the positive feedback regarding staff helpfulness and efficient service suggests a commitment to customer satisfaction. For Texans seeking a trustworthy, accessible, and versatile car rental solution for their everyday needs or special occasions, Hertz on Eldorado Parkway in McKinney provides a solid choice, ensuring their journeys across the Lone Star State are comfortable and hassle-free.
Hertz Car Rental - Mckinney - Eldorado Parkway Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Mckinney - Eldorado Parkway Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - Mckinney - Eldorado Parkway Location
Hertz Car Rental - Mckinney - Eldorado Parkway
1701 Eldorado Pkwy, McKinney, TX 75070, USA
Hertz Car Rental - Mckinney - Eldorado Parkway Reviews
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★ 5★ 4★ 3★ 2★ 1I ended up getting a "corporate" rental and since I reserved it through my companies' travel agency, I did not question it. According to Hertz, Corporate = EV. This was a "Natzi free" EV that I got. A Kia Nivo with 95,000 miles. There were lots of signs of poor quality prior bodywork. The AC seemed weak at first. It had completely failed by the next day. It just faded away. The car had lots of pet hair. And a weird smell. I tried to charge with several L2 type chargers. 1 worked, 2 did not, and those 2 worked for other cars - just not the kia. The 2 that did not work, would start off charging and stop after a few minutes. When charging stopped, it was difficult to unlock the connector. I had to do a lot of googling, trial, and error actions. Fast charging worked at the 2 stations we went to.This was my worst rental ever. After seeing the many stories of customers getting arrested after Hertz rented their car to another customer, I guess I'm one of the lucky ones. This may be the best Hertz can do. So sad.
Jun 06, 2025 · George DaileyWe come to this Hertz for all of our car rental needs. We do everything on their website, so when we get there is a really quick process. I will say that those that don't use the online option do tend to wait in line. The guys are very nice and helpful with everything we need. They're also honest when there is a wait time, which is helpful. We used them last week and will be going back next week again.
Jun 11, 2025 · Jeremy SperlingI don’t usually write reviews, but my experience with Hertz was so frustrating, disappointing, and downright infuriating that I had to say something. I made three separate reservations in advance, expecting a smooth process. But when I arrived at the location, none of the cars were available. Not one.And as if that wasn’t bad enough, the staff had the audacity to blame me for reserving cars they don’t even have! Seriously? Why is your system letting people book cars you can’t provide? I didn’t walk in last minute hoping to get lucky — I planned ahead and still got nothing but attitude and excuses.It was a total waste of time, and I was left completely stranded.I was so upset I immediately went to Enterprise, and the difference was night and day. They were professional, friendly, and had cars ready like a normal business should. I got what I needed in minutes, and from now on I will only rent from Enterprise.
May 19, 2025 · alaa obaidOne star is far too generous for the absolute debacle that Hertz inflicted upon me today. I made a reservation 24 hours in advance for a 9:00 AM pickup at my body shop. Simple, right? Apparently, not for Hertz.9:00 AM rolls around. Nothing. No call, no car, just me standing there like an idiot. Thanks to Hertz's incompetence, I had to rely on my teenager to salvage the situation. He had to scramble, get our spare vehicle, pick me up, and then drop me off at the actual Hertz location. This meant he was late for his soccer practice, which started at 9:30. Thanks, Hertz, for ruining his morning!And what was my reward for this inconvenience? A vehicle that reeked of stale cigarette smoke, and was dangerously low on washer fluid. Seriously? Is this some kind of joke?Hertz, you are a complete and utter disgrace. Your lack of punctuality, communication, and basic vehicle maintenance is appalling. I will NEVER use your services again, and I will be telling everyone I know to avoid you like the plague. If you're looking for a reliable car rental, do yourself a favor and go ANYWHERE else. You'll have a better experience walking.
Mar 20, 2025 · Nic LukesUpdate November 27, 2023 10:53am. 9 or more people waiting in the waiting room. One employee at the desk. I have rented from this location several times. This will be the last. Need more staff. Should assist customers who already have paid and reserved first. I would cancel if i not lose $100. Horrible customer service. Rented a Jeep Grand Cherokee from them. Very excellent service and was very all ready when we arrived and then when we returned all we had to do was drop off the keys and pay. All very fast and hassle free. The car was nice and clean when i picked it up. Everything worked well. I highly recommend Hertz.
Nov 28, 2023 · Brandon McGregor
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