Hertz Car Rental - Middletown - Route 35 Photos






Hertz Car Rental - Middletown - Route 35 Introduce
Hello, New Jersey locals! When it comes to getting around our diverse state, from the bustling shore towns to the tranquil suburban landscapes and quick trips into the city, sometimes you just need a reliable set of wheels. Public transportation might get you close, but for ultimate flexibility and convenience, a car rental often becomes a necessity. That's where Hertz Car Rental - Middletown - Route 35 comes into play, offering a familiar name and local presence for your vehicle needs right here in Monmouth County.
This article will provide you with a comprehensive look at the Hertz Car Rental location on Route 35 in Middletown. We’ll delve into its strategic placement, the array of services it offers, unique features that might benefit you, and essential contact information. Our aim is to give you, the New Jersey resident, a clearer picture of what to expect and how this local branch can serve your transportation requirements, whether it's for a weekend getaway, a business trip, or simply while your own car is in the shop.
Hertz is a globally recognized leader in the car rental industry, known for its extensive fleet and commitment to customer service. The Middletown - Route 35 branch is part of this vast network, designed to cater specifically to the needs of the surrounding communities. Understanding the ins and outs of a local branch is key to a smooth rental experience, and we'll cover both the positive aspects often associated with Hertz, as well as specific customer feedback for this location, providing a balanced perspective.
Location and Accessibility
The Hertz Car Rental - Middletown - Route 35 branch is conveniently located at 923 NJ-35, Middletown Township, NJ 07748, USA. This prime address places it directly on Route 35, one of New Jersey's major commercial arteries. This location offers excellent accessibility for residents of Middletown Township, Red Bank, Hazlet, Holmdel, and other surrounding towns in Monmouth County. Route 35 provides straightforward connections to various parts of the region, making it relatively easy to reach by car.
For those relying on public transportation, while a direct train station might not be immediately adjacent, various NJ Transit bus routes operate along or near Route 35, potentially offering connections for commuters. However, it's always advisable to check current bus schedules and routes for the most accurate information on reaching the specific address. For most customers, arriving by personal vehicle to pick up a rental is a common practice, and the location on a major road facilitates this. Its proximity to key local destinations and major roadways makes it a practical choice for picking up a rental car, whether you're heading north towards the shore points, west towards inland New Jersey, or connecting to routes leading to New York City.
Services Offered
- Wide Range of Vehicle Classes: Hertz Car Rental - Middletown - Route 35 typically offers a diverse fleet to accommodate various needs and preferences. This usually includes economy cars for cost-effective travel, compact and mid-size sedans for everyday use, full-size cars for enhanced comfort, SUVs for families or those needing extra cargo space, and minivans for larger groups. Specialized vehicles such as luxury cars, convertibles, or electric vehicles may also be available depending on the location's specific inventory and demand. The Chevrolet Malibu is noted as a popular car type at this specific location, indicating a good selection of standard sedans.
- Flexible Rental Periods: Customers can typically choose from short-term rentals (daily, weekend) or opt for longer-term solutions (weekly, monthly). This flexibility is beneficial for various scenarios, whether it's a quick trip to the Jersey Shore, a temporary replacement vehicle during car repairs, or an extended rental for business or personal projects.
- Insurance and Protection Options: Hertz generally provides various insurance and protection plans to give renters peace of mind. These options can include Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC). It's always recommended for renters to review these options carefully and consider how they complement their existing personal insurance policies.
- Optional Accessories: For added convenience, customers can often rent additional equipment such as GPS navigation systems to help navigate unfamiliar routes, and child safety seats (infant, toddler, or booster) to ensure the safe transportation of young passengers.
- One-Way Rentals: Subject to availability and specific terms, Hertz may offer one-way rentals, allowing customers to pick up a vehicle at the Middletown - Route 35 location and return it to a different Hertz branch, which can be convenient for longer trips or relocations.
- Hertz Gold Plus Rewards Program: For frequent renters, the Hertz Gold Plus Rewards program allows members to enjoy expedited service, choose their preferred vehicle, earn points towards free rental days, and access exclusive discounts, streamlining the overall rental process.
- 24/7 Roadside Assistance: In the rare event of a mechanical issue or other vehicle trouble, Hertz generally provides 24/7 roadside assistance, offering support and peace of mind throughout the rental period.
Features / Highlights
- Established Brand Reputation: Hertz is a well-known and respected brand in the car rental industry, often associated with a professional standard of service and a well-maintained fleet of vehicles.
- Online Booking Convenience: The Hertz website and mobile app offer an intuitive platform for easily checking vehicle availability, comparing prices, applying discounts, and securing reservations from anywhere at any time.
- AAA Member Benefits: AAA members can often enjoy exclusive discounts and benefits when renting from Hertz, including savings on base rates, free use of a child safety seat, and free additional qualified AAA drivers.
- Competitive Pricing and Deals: Hertz frequently offers competitive pricing and promotions. Based on data, this location can offer good deals, with February being noted as potentially the cheapest month to rent. Booking in advance is also recommended for better availability and rates.
- Customer Service (Location Specific Feedback): While a recent review highlights a negative experience concerning expired insurance documentation and staff availability, another review commends the manager, Garrett, for his exceptional attentiveness, professionalism, and customer service. This suggests that individual experiences can vary greatly, but a positive and dedicated staff member can significantly enhance the rental process. It underscores the importance of clear communication and ensuring all documentation is in order.
- Vehicle Cleanliness and Maintenance: Generally, Hertz aims to provide clean and regularly serviced vehicles to ensure a safe and comfortable driving experience for its customers.
Contact Information
Address: 923 NJ-35, Middletown Township, NJ 07748, USA
Phone: (732) 671-3505
Mobile Phone: +1 732-671-3505
Conclusion: Why this place is suitable for locals
For New Jersey residents, particularly those in the Middletown area and surrounding Monmouth County, Hertz Car Rental - Middletown - Route 35 offers a convenient and accessible option for their car rental needs. Its strategic location directly on Route 35 makes it easy to reach from various local communities, avoiding the need for extensive travel to pick up a vehicle. This local presence is invaluable for those seeking a quick, efficient solution for temporary transportation.
The broad selection of vehicles, from economical sedans to spacious SUVs, caters to a wide range of personal and family requirements, whether you're planning a trip to the Jersey Shore, commuting for work, or simply need a replacement while your car is serviced. The flexibility in rental durations further adds to its suitability, accommodating both short-term errands and longer-term plans.
While recent customer feedback indicates that experiences can vary, with both commendations for individual staff like manager Garrett and serious concerns regarding administrative issues, it highlights the importance of thorough preparation by the renter, such as verifying all documentation. However, the presence of dedicated personnel who strive for excellent customer service, as noted in a positive review, points to the potential for a very favorable rental experience.
Furthermore, the benefits of renting from a globally recognized brand like Hertz, including their online booking convenience and potential loyalty program advantages like Hertz Gold Plus Rewards and AAA member benefits, contribute to a streamlined and potentially cost-effective process. For New Jersey locals, having a Hertz branch right on Route 35 provides a familiar and often reliable option to meet their diverse transportation needs, ensuring they can navigate the Garden State with ease and confidence.
Hertz Car Rental - Middletown - Route 35 Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Middletown - Route 35 Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Middletown - Route 35 Location
Hertz Car Rental - Middletown - Route 35
923 NJ-35, Middletown Township, NJ 07748, USA
Hertz Car Rental - Middletown - Route 35 Reviews
employeestransactioninsurancesupervisorwashingnumbervancreditmoneyphone
★ 5★ 4★ 3★ 2★ 1I had an incredible experience at Hertz Middletown New Jersey , and I have to give a huge shoutout to the manager, Garrett. This guy is an absolute legend. From the moment I walked in, his attentiveness, professionalism, and overall customer service were top-tier. He went above and beyond to make sure I was taken care of and truly treated me like a valued customer—not just another transaction.Garrett has a rare ability to make people feel comfortable and confident in the service they’re receiving. He’s not just an awesome manager, he’s an awesome person, and it’s clear he genuinely cares about his customers and takes pride in what he does. If you’re renting from Hertz in Middletown NJ , do yourself a favor and ask for Garrett. You’ll be glad you did.Highly recommend this location—5 stars all the way.
Apr 11, 2025 · Moshe AI had an extremely distressing and embarrassing experience with this Hertz rental that I want others to be aware of.I rented a car from the Middletown, NJ location and was pulled over by the Sea Girt Police on May 25, 2025, around 4:00 PM — completely at random, for no apparent reason. When the officers asked for my license, registration, and proof of insurance, I provided my driver’s license, personal insurance, and the vehicle’s registration.However, the police informed me that my personal insurance was not sufficient for the rental, and they needed Hertz’s insurance documentation. I found the insurance card in the glove box, but it had expired in January 2025.I called Hertz Roadside Assistance since the Middletown location was closed for the weekend. When I finally reached someone, they told me the car was self-insured by Hertz Claim Management, and that the rental record number served as the policy number. When I relayed this to the officer, he said he needed a valid insurance document, which I did not have.As a result, the car was towed on the spot.I tried calling Hertz Emergency Roadside Assistance again to obtain documentation, but no one responded. I was on hold for nearly an hour before I gave up and hung up.To make things worse, I was issued a ticket for not having valid proof of insurance — for a car that isn’t even mine.The rental location is closed until Tuesday, leaving me without a car, without answers, and without support. And on top of all that, I paid for the car through Tuesday morning, yet I don’t even have access to it anymore.This is more than poor customer service — it’s a serious breach of responsibility. Providing a car with expired insurance documents, failing to equip customers with proper proof of insurance, and then being unreachable in an emergency is completely unacceptable.I will be seeking a full explanation and resolution to this issue. In the meantime, I strongly advise others to think twice before renting from this location — or from Hertz at all.
May 25, 2025 · KashafJoao the branch supervisor was incredibly helpful in accommodating a last minute request and went absolutely above and beyond to assist me in my travel needs. Absolutely recommend this location and will use again!
Jul 15, 2025 · Aaron MancusoJoao was super nice and friendly and accommodating. We were very, very happy with the car he provided us with great customer service.
Jul 11, 2025 · Robyn AshkenazieHad a little doubt when booking from the reviews I saw. But I had a breeze with my rental, shoutout to Carly and Joao the workers for great service!
Apr 09, 2025 · Yoni Caplan
More Car Rental Near Me

1331 NJ-35, Middletown Township, NJ 07748, USA

of Water (Rt 35) & Pearl, 25 Pearl St, Red Bank, NJ 07701, USA

cnr of Water (Rt 35) & Pearl, 25 Pearl St, Red Bank, NJ 07701, USA

331 Newman Springs Rd #143, Red Bank, NJ 07701, USA

160 Newman Springs Rd E, Red Bank, NJ 07701, USA

1300 NJ-34, Aberdeen Township, NJ 07747, USA

1300 NJ-34, Aberdeen Township, NJ 07747, USA

469 NJ-35, Keyport, NJ 07735, USA

5 NJ-36, Eatontown, NJ 07724, USA

180 NJ-35, Eatontown, NJ 07724, USA

627 Broadway, Long Branch, NJ 07740, USA

6 Industrial Wy E, Eatontown, NJ 07724, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





