Hertz Car Rental - Milwaukee - N Vel R Phillips Avenue Photos










Hertz Car Rental - Milwaukee - N Vel R Phillips Avenue Introduce
For residents of Wisconsin, and particularly those in and around the vibrant city of Milwaukee, having access to reliable car rental services is often essential for both daily life and exciting adventures. Whether you're navigating the city's lively downtown, planning a weekend escape to the Kettle Moraine State Forest, or need a temporary vehicle while yours is in the shop, a trusted car rental provider can make all the difference. Hertz Car Rental, a globally recognized name in vehicle hire, has a significant presence in Milwaukee, including their location on N Vel R Phillips Avenue.
This article will provide a detailed look at the Hertz Car Rental branch located at 804 N Vel R Phillips Ave, Milwaukee, WI 53203. From its strategic downtown location to the diverse range of vehicles it offers, we aim to furnish local Wisconsin users with the information they need to consider Hertz for their next car rental. Understanding the services, features, and accessibility of a local branch of a major rental company can help you make an informed decision, ensuring your transportation needs are met seamlessly and efficiently.
In a city as dynamic as Milwaukee, where local events, business opportunities, and diverse neighborhoods offer endless possibilities, having personal transportation provides unmatched flexibility. While public transport serves many areas, a rental car allows for spontaneous detours, comfortable commutes, and the ability to carry more cargo or passengers. As you explore your options for "car rental Milwaukee," considering a well-established brand like Hertz with a convenient downtown location could be a smart move for your travel plans within the state or even beyond its borders.
Location and Accessibility
The Hertz Car Rental branch at 804 N Vel R Phillips Ave, Milwaukee, WI 53203, is strategically positioned in the heart of downtown Milwaukee. This location offers significant advantages for locals and visitors alike due to its proximity to key city landmarks and transportation hubs. It is adjacent to the Milwaukee Downtown Hyatt Hotel and directly across the street from the Midwest Express Convention Center, making it incredibly convenient for business travelers attending conferences or visitors staying in downtown hotels.
For Milwaukee residents, the central downtown location means it's often easily accessible via various local routes. Being in a bustling urban area implies good access to public transportation options if you need to reach the branch without a vehicle. For those driving, its proximity to major city arteries like I-794 and I-94 (via short connecting streets) simplifies arrival and departure, allowing for quick transitions from the rental counter to the open road. The branch's downtown setting also places it within walking distance or a short ride from numerous offices, entertainment venues, and dining establishments, adding to its convenience.
However, as with any downtown location, it's worth noting that traffic and parking can be considerations, especially during peak hours. Customers should factor in potential urban congestion when planning their pick-up or drop-off times. The presence of a ramp for vehicle retrieval, as mentioned in a customer review, suggests a structured process for getting your rental car, which can be a plus for efficiency.
Services Offered
- Standard car rentals: A wide selection of economy, compact, mid-size, and full-size sedans.
- SUV rentals: Options like the Nissan Rogue and Chevrolet Equinox for more space and versatility.
- Luxury and specialty car rentals: Including models like the Nissan Maxima or Chrysler 300, and potentially electric vehicles or higher-end collections for those seeking an elevated driving experience.
- One-way rentals: The flexibility to pick up a car in Milwaukee and drop it off at a different Hertz location, within or outside of Wisconsin (intercity fees may apply).
- Flexible booking options: Including free cancellation on many reservations (check specific policies).
- Hertz Gold Plus Rewards program: A loyalty program offering benefits such as faster pick-up and drop-off, and member-only discounts.
- Business solutions: Services tailored for corporate clients, meetings, and conventions.
- Insurance and protection options: Various coverage plans like Liability Insurance Supplement (LIS) and Loss Damage Waiver (LDW).
- Online check-in: To streamline the rental process upon arrival.
Features / Highlights
- Prominent downtown Milwaukee location: Ideal for city exploration, business travel, and local needs.
- Diverse fleet: Offering a range of vehicles to suit different budgets and travel requirements, from fuel-efficient cars to spacious SUVs.
- Well-established brand: As part of a global network, Hertz generally adheres to standardized procedures and offers customer support channels.
- Potential for quick service: As indicated by positive customer reviews highlighting efficient counter staff and car retrieval.
- Customer loyalty program: Hertz Gold Plus Rewards for repeat customers to enhance their rental experience.
- Accepts major credit cards for payment.
- Minimum age requirement for renters (typically 20-80 years old, with a young driver fee for those 20-24).
Contact Information
Address: 804 N Vel R. Phillips Ave, Milwaukee, WI 53203, USA
Phone: (414) 272-8787
Mobile Phone: +1 414-272-8787
Conclusion: Why this place is suitable for locals
For residents of Wisconsin, particularly those in the Milwaukee metropolitan area, Hertz Car Rental on N Vel R Phillips Avenue stands out as a strong option for their car rental needs. Its prime downtown location offers exceptional convenience, making it easily accessible for anyone living or working in the city center or utilizing public transport to reach the area. This accessibility is crucial for locals who need a rental car for a variety of reasons, whether it's for a business trip, a family vacation within the state, or simply a temporary vehicle while their personal car is undergoing maintenance.
The extensive range of vehicles available, from economical sedans perfect for city driving to larger SUVs suitable for Wisconsin's diverse landscapes and family trips, ensures that there's likely a car to fit every purpose and budget. As a globally recognized brand, Hertz offers a level of standardization and reliability that many locals appreciate, providing clear policies regarding rentals, insurance, and customer support. The existence of a loyalty program like Hertz Gold Plus Rewards is an added benefit for frequent renters, potentially offering a more streamlined and rewarding experience over time.
While customer experiences can naturally vary, the feedback received, even with some noted challenges, highlights the potential for excellent service when operations run smoothly. The positive interactions with friendly and helpful staff, as described by some customers, underscore the potential for a pleasant rental process. For Wisconsinites, particularly those in Milwaukee, seeking a reputable car rental service with a central location, a diverse fleet, and the backing of a major brand, Hertz Car Rental on N Vel R Phillips Avenue remains a prominent and suitable choice for their transportation requirements.
Hertz Car Rental - Milwaukee - N Vel R Phillips Avenue Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - Milwaukee - N Vel R Phillips Avenue Location
Hertz Car Rental - Milwaukee - N Vel R Phillips Avenue
804 N Vel R. Phillips Ave, Milwaukee, WI 53203, USA
Hertz Car Rental - Milwaukee - N Vel R Phillips Avenue Reviews
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★ 5★ 4★ 3★ 2★ 1I saw a lot of negative reviews about this location but my experience was the opposite.Upon arriving we were greeted kindly in the office by the young lady at the front desk. She went through the process and made sure we were set to go with no questions or concerns.When going to the ramp to get our vehicle the gentleman in there saw us looking and offered to go get the care for us, bringing it down the gate where he let us out of the ramp.Overall, a great experience and the people were the difference, they were great!
Jun 26, 2025 · Kevin GasnerI’m a loyal Hertz Gold Plus member and expected a seamless experience when picking up my rental car. My reservation was scheduled for 5 p.m., and according to both the Hertz website and store hours posted online, the location was supposed to be open until 6 p.m. However, when I arrived, the store was completely closed—doors locked, lights off, and no staff in sight. There was no sign, message, or explanation as to why the location had closed early.To make matters worse, I wasn’t the only one affected. Three other customers were also outside, confused and trying unsuccessfully to get in or contact someone for help. We all tried calling Hertz support, only to be met with unhelpful automated responses and no way to reach a live representative.This experience was not only frustrating but completely unacceptable. I chose Hertz because I expected reliability, especially as a Gold Plus member, but instead I was left stranded without a vehicle when I needed one most. If this is the standard of service at this location—or from Hertz in general—then it’s incredibly disappointing.
Apr 23, 2025 · Curtis PiersonI reserved a Telsa several days prior because I have a nationwide free charging plan for Teslas. I showed up and they told me their Tesla was broken and they could only give me a Kia Soul.Not only did no one reach out in advance to tell me that their Tesla was broken (sounds like an intentional bait-and-switch), but now I have to pay for gas and drive a much much worse car, AND FOR THE SAME PRICE!
Jul 05, 2025 · Nick LaneDO NOT RENT HERE! I reserved a car and paid for my reservation on Wednesday 6/18 prior to pick-up on Thursday 6/19. As soon as I walked in a girl who identified herself Alexandria (she was the only person working when I arrived around 2:30pm Thursday) immediately stated they were sold out and she had no cars available. No apologies. No courtesy call to say we’ve been out of cars for days now, please don’t show up we won’t have any vehicles when you arrive. No offer to check other locations to find me a car since I was visiting from out of state. ABSOLUTELY NOTHING! She was so rude and casual about not having anything available. When I explained that it was a prepaid reservation she blamed not have cars on Priceline stating they should not have sold me a vehicle as they were sold out! Someone from Hertz should have communicated that the inventory wasn’t available so they wouldn’t be taking pre-paymenfs. The Hertz agent again was unapologetic stating there was nothing she can do! I sat at Hertz for about an hour trying to get the situation straightened out with no help from the Hertz agent. She stated she couldn’t provide me with anything stating they were sold out, nor could she make a call to Priceline on my behalf to get my money back. She said she couldn’t cancel the reservation in her system, I needed to reach Priceline directly. After four attempts of reaching Priceline for my refund and an hour later - twice I was hung up on, and twice I was placed on hold for long periods of time, I had to go another route and dispute the charges with my credit card company. The Hertz agent was lazy, rude, and unhelpful. She could have called the people who had reservations on her list to inform us that she had no cars available instead of wasting all that time. There was another young lady who took an Uber there from a far distance and arrived after me. I felt sorry for her because she had no way back home so she had to wait there - in hopes someone would return a vehicle. This was the worst service experience I’ve ever had with Hertz and it will be my last! I am sending this same complaint to the Hertz corporate office.
Jun 22, 2025 · Ms. BDoes not answer phone.Gave away my rental hours before pickup by adding an unknown authorized driver to my rental agreement and letting them rack up a $700 bill on my credit card.I’ll be fine because AMEX but sketchy behavior here.Automated response from the “owner” lets you know they don’t care.
Jun 18, 2025 · Tom Connell
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