Hertz Car Rental - Montclair - Central Avenue Photos










Hertz Car Rental - Montclair - Central Avenue Introduce
For residents of California's dynamic Inland Empire, having access to reliable and convenient transportation is essential for everything from daily commutes to weekend getaways. Hertz Car Rental at its Montclair - Central Avenue location stands as a prominent option, offering a diverse fleet and the backing of a globally recognized brand. Whether you're planning a trip to the scenic mountains, a coastal escape, a business trip, or simply need a temporary vehicle while yours is in the shop, Hertz in Montclair aims to provide the mobility solutions you need to navigate our beautiful state with ease.
Hertz has long been synonymous with quality and a wide selection of vehicles, and this neighborhood branch in Montclair brings those benefits directly to the local community. While customer experiences can vary, the goal of Hertz is to provide a comprehensive car rental service that prioritizes choice, accessibility, and a smooth rental process. Let's delve into what makes this particular Hertz location a suitable choice for your car rental needs in California.
The Hertz Car Rental - Montclair - Central Avenue branch is conveniently situated at 9197 Central Ave SUITE F, Montclair, CA 91763, USA. This easily accessible location is a significant advantage for residents throughout Montclair and the surrounding Inland Empire cities such as Upland, Claremont, Ontario, and Rancho Cucamonga. Being located on Central Avenue, a major thoroughfare, ensures that the branch is simple to reach whether you're coming from home, work, or another local point of interest.
Unlike busy airport locations that can involve lengthy shuttle rides and crowded terminals, this neighborhood Hertz branch offers a more streamlined and less stressful pick-up and drop-off experience. Its proximity to major regional roads means you can quickly get on the freeway to your destination, making it an excellent starting point for any California adventure, from a quick drive to the local shops to an extended road trip across the state. The Montclair location's hours are generally Monday-Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM, with Sundays closed, providing ample time for typical rental needs during the week and a window on Saturday mornings.
Hertz Montclair - Central Avenue provides a comprehensive array of car rental services designed to meet a wide range of customer preferences and requirements. This includes:
Extensive Vehicle Fleet: Customers can choose from a diverse selection of vehicles. This typically includes:
- Economy and Compact Cars: Such as the Chevrolet Spark or Ford Focus, perfect for solo travelers, city driving, and excellent fuel efficiency for exploring local attractions or commuting.
- Mid-size and Standard Sedans: Including models like the Mazda 3 4-door or Chevrolet Malibu, offering a comfortable and reliable ride for daily use or longer journeys. These are often the most popular choices for general travel.
- SUVs: Options like the Nissan Rogue or Chevrolet Equinox are available for families, groups, or those needing extra cargo space, ideal for trips to California's numerous outdoor destinations.
- Minivans: Such as the Chrysler Pacifica, providing ample seating and storage for larger families or group outings.
- Electric Vehicles (EVs): Hertz is expanding its EV fleet, with models like the Polestar 2 or Chevrolet Bolt EUV, offering an eco-friendly and modern driving experience for those looking to explore California's charging infrastructure.
- Specialty Vehicles: Depending on availability, the location may also offer convertibles for scenic drives or even trucks and cargo vans for moving or commercial purposes.
Flexible Rental Periods: Whether you need a car for a single day, a weekend escape, a full week, or even an extended monthly rental, Hertz offers adaptable terms to match your specific timeline.
One-Way Rentals: For travelers whose plans involve picking up a car in Montclair and dropping it off at another Hertz location across California or elsewhere, one-way rental options are generally available, providing valuable flexibility.
Optional Add-ons: Enhance your rental with practical extras such as GPS navigation systems, child safety seats, and various protection plans (e.g., Liability Insurance Supplement (LIS), Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), Personal Effects Coverage (PEC)) for peace of mind.
Fuel Options: Hertz offers various fuel purchase options, allowing you to pre-pay for a full tank or have the vehicle refueled upon return, saving you time at the end of your rental.
Hertz Gold Plus Rewards Program: This loyalty program provides members with expedited service, the ability to bypass the counter at select locations, earn points toward free rental days, and access to exclusive benefits based on membership tier.
The Hertz Car Rental - Montclair - Central Avenue location offers several features that are designed to benefit its customers, though recent customer feedback indicates areas for improvement in service delivery:
Neighborhood Convenience: Being a local branch rather than an airport location, it typically offers a more personal and less hectic rental experience. This can translate to quicker processing times and easier access for Montclair residents.
Diverse Fleet for Local Needs: The range of vehicles available, from fuel-efficient compacts to spacious SUVs, makes it suitable for various local purposes, whether it's a short trip to a nearby shopping center or a longer family drive to a California landmark.
Online Reservation System: Hertz's robust online platform allows for easy booking, modification, and cancellation of reservations, giving customers flexibility and control over their rental plans. However, it's crucial for customers to verify operational hours when booking online to avoid issues, as noted in a customer review where a reservation was made for a time after closing hours.
AAA Member Benefits: As per public information, AAA members can often enjoy exclusive discounts, including up to 10% off, free use of a child seat, free additional qualified AAA drivers, and a free Hertz Gold Plus Rewards® membership with a free rental day, making it a highly attractive option for AAA cardholders in California.
Commitment to Vehicle Quality: Hertz maintains a standard of providing clean, well-maintained, and reliable vehicles for a safe and comfortable driving experience.
Opportunity for Service Improvement: While some customer reviews highlight concerns regarding communication and adherence to reservations, particularly around vehicle availability and closing times, these instances also present an opportunity for the branch to reinforce its commitment to customer satisfaction and operational excellence, ensuring future experiences are more positive. Clear communication, especially when unforeseen issues like vehicle availability arise, is key.
To make a reservation or for any inquiries regarding car rentals, you can contact the Hertz Car Rental - Montclair - Central Avenue branch:
Address: 9197 Central Ave SUITE F, Montclair, CA 91763, USA
Phone: (909) 482-1835
Mobile Phone: +1 909-482-1835
Hours of Operation:
- Monday - Friday: 8:00 AM - 5:00 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday: Closed
For residents across California, particularly those in the Montclair and surrounding Inland Empire areas, Hertz Car Rental - Montclair - Central Avenue offers a suitable and often convenient option for their transportation needs. Its neighborhood location provides ease of access compared to larger airport hubs, making it a practical choice for daily rentals, weekend excursions, or when your personal vehicle is unavailable. The wide selection of vehicles ensures that whether you need an economical car for running errands, a comfortable sedan for family visits, or a spacious SUV for outdoor adventures in the Golden State, Hertz likely has a vehicle to match.
While some customers have faced challenges, particularly concerning reservation management and communication about vehicle availability or closing times, these situations underscore the importance of direct confirmation and clarity during the booking process. The overall convenience of a well-known brand like Hertz operating locally, coupled with potential benefits for AAA members and those enrolled in Gold Plus Rewards, makes it a valuable resource. By utilizing this branch, Montclair locals can leverage Hertz's extensive fleet and services for their various travel and logistical requirements, ensuring they remain mobile and connected within California's vast landscape.
Hertz Car Rental - Montclair - Central Avenue Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Montclair - Central Avenue Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Montclair - Central Avenue Location
Hertz Car Rental - Montclair - Central Avenue
9197 Central Ave SUITE F, Montclair, CA 91763, USA
Hertz Car Rental - Montclair - Central Avenue Reviews
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★ 5★ 4★ 3★ 2★ 1Horrible customer service ! Had a reservation only to arrive and be told I was called and spoken to and told they didn’t have the car I reserved so my reservation was cancelled! That was a complete lie! I was never called nor spoken to! Was offered an EV with less than 100 miles charge to it and if there was any other vehicle available it would be an additional charge. What happen to customer service? I had NO car, was dropped off by Dodge as I was getting my car serviced. Completely unacceptable as the young lady apologetically lies to my face about speaking to me.This is NOT ok!! These satellite Hertz have got to do better!! I have had the worst experiences 2 days in a row with Hertz satellite offices! It is completely unacceptable to give such horrible customer service. Hertz has absolutely lost a customer!!!
May 21, 2025 · Genevieve AndradeHad a reservation for a car at 5PM. Showed up and apparently they close at 5. Was denied service because they were closed but why would we be able to reserve a car for a time after they are closed? That's not our fault. It's ridiculous it's even possible to reserve online at a time they are no longer open. Renter BEWARE. Don't get stranded like we did.Edit:We tried calling customer service and they cold transferred us before we could even explain our situation to a voicemessage that said, "I am currently away from my desk" but would not let us leave a voicemail. Had no name of a representative or anything. Kept repeating on a loop. Horrible customer service.
Apr 07, 2025 · GinaSo, happy with customer service at Hertz rental. Tash was so helpful and friendly. And also Monique was so friendly and fast after I returned my rental car. Im a happy customer!
Mar 22, 2025 · Angelica GarciaI have had nothing but a good experience renting from here. The cars are clean, and the people are very friendly while making it fast and easy to pickup and return my rentals. Today Torray and Monique made my day by just simply being kind and making things simple.
Jan 17, 2025 · Justin RhodesThe girls who work there are so nice! They genuinely take an interest in customers and remember you from previous rentals! They will go out of their way to accommodate you and help you and working through insurance is a breeze!
Feb 06, 2025 · Tasha Roberts
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