Hertz Car Rental - Newport News - Newport News Williamsburg International Airport (PHF)

- 900 Bland Blvd, Newport News, VA 23602

Welcome, fellow Virginians and visitors touching down in our beautiful Commonwealth! When your travels bring you through the Newport News/Williamsburg International Airport (PHF), the ease of transitioning from your flight to reliable ground transportation is a key part of a smooth journey. That’s where Hertz Car Rental, conveniently located right inside the PHF terminal, plays a crucial role. As a globally recognized leader in car rentals, Hertz at PHF aims to provide a quick, efficient, and well-equipped solution for your transportation needs, whether you're here for business, a family visit, or to explore the rich history and vibrant culture of the Hampton Roads area. Understanding the unique demands of an airport location, this Hertz branch strives to offer a streamlined process that minimizes wait times and maximizes your time on Virginia's roads.

Hertz Car Rental is ideally situated within the Newport News/Williamsburg International Airport (PHF) at 900 Bland Blvd, Newport News, VA 23602, USA. This prime location offers unparalleled convenience for all travelers utilizing PHF. Upon arrival, you'll find the Hertz counter easily accessible within the airport terminal, typically just a short walk from the baggage claim area. This eliminates the need for shuttle buses or navigating to off-site rental facilities, allowing for a much quicker pick-up and drop-off process. Bland Boulevard provides direct access to the airport and seamless connections to major interstates, including I-64. This means that whether you're heading towards Williamsburg, Richmond, or across the water to Hampton, Norfolk, or Virginia Beach, getting on your way from Hertz at PHF is designed to be as efficient as possible. The on-airport presence is a significant advantage for those prioritizing immediate access to their rental vehicle after a flight.

Hertz Car Rental at Newport News/Williamsburg International Airport (PHF) offers a comprehensive suite of services designed for the convenience of airport travelers and locals. Their offerings focus on providing a diverse fleet and streamlined rental processes.

• Extensive Vehicle Selection: Hertz maintains a broad fleet to cater to various needs. This includes:

  • Economy and Compact Cars: Ideal for solo travelers, couples, or those prioritizing fuel efficiency for city driving. Examples often include Ford Focus or Chevrolet Spark.
  • Mid-size and Full-size Sedans: Offering more comfort and space, suitable for business travel or small families, like a Chevrolet Malibu.
  • SUVs and Minivans: Perfect for families or groups needing more passenger and cargo room, such as a Nissan Rogue or Chevrolet Equinox.
  • Specialty Collections: At select locations, Hertz also offers "Prestige Collection" (luxury vehicles), "Adrenaline Collection" (performance cars), and "Green Traveler Collection" (electric vehicles) for those seeking a unique driving experience.

• Flexible Rental Durations: Whether you need a vehicle for a single day, a weekend getaway, a week-long vacation, or an extended rental period, Hertz accommodates various rental lengths.

• Hertz Gold Plus Rewards Program: This loyalty program offers significant benefits, especially at airport locations. Members can enjoy faster reservations, skip the counter at many locations, go directly to their reserved car, earn points for free rental days, and access dedicated customer service. Higher tiers (Five Star, President's Circle) offer perks like guaranteed upgrades and bonus points.

• Online Booking and Mobile Check-in: Customers can easily book and manage reservations through the Hertz website or mobile app, often leading to a quicker pick-up process upon arrival.

• Optional Protection Plans: Hertz provides various optional coverage options, including Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), allowing renters to choose the level of protection that suits their needs.

• Fuel Options: Renters typically have options for refueling, such as pre-purchasing a full tank, having Hertz refuel upon return (with a service charge), or returning the vehicle with a full tank.

• Additional Equipment: Renters can add useful accessories like GPS navigation systems, child safety seats (infant, toddler, booster), and sometimes even satellite radio, to their rental for an additional fee.

Hertz Car Rental at Newport News/Williamsburg International Airport (PHF) presents a mixed bag of customer experiences, but certain features and highlights truly stand out for the positive.

• Unmatched Convenience for Airport Travelers: The most significant highlight is the on-airport location itself. Being able to walk directly from the terminal to the rental counter and then to your car, and similarly for returns, is a massive time-saver and stress-reducer for travelers. The simplicity of the "just hand you the keys" and "park it where you found it" process is frequently praised as ideal for an airport setting.

• New and Clean Vehicles: Customers have noted that the cars provided are often "very new and immaculately clean." This contributes significantly to a comfortable and pleasant driving experience, which is particularly valued when beginning or ending a journey.

• Potential for Exceptional Customer Service: While there are instances of less-than-ideal interactions, the potential for outstanding service is also evident. One reviewer specifically lauded an employee named Kia for staying past closing time to ensure they got a car, providing "excellent customer service" and being "friendly and helpful" after a long day of travel. This demonstrates that dedicated and compassionate staff members can make a profound positive impact.

• Streamlined Processes for Loyalty Members: For Hertz Gold Plus Rewards members, the experience is designed to be even faster, allowing them to bypass counters and proceed directly to their chosen vehicle in designated areas at participating locations like airports. This expedited service is a major benefit for frequent renters.

It is important for potential customers to be aware that, as with any large service provider, individual experiences can vary greatly. While instances of exceptional service exist, some customers have reported encountering rude or unhelpful representatives, leading to frustration, particularly regarding billing or unexpected issues. This underscores the importance of clear communication and, if necessary, politely escalating concerns to ensure a satisfactory resolution.

Should you need to contact Hertz Car Rental at their Newport News/Williamsburg International Airport (PHF) location, here are the details:

Address: 900 Bland Blvd, Newport News, VA 23602, USA

Phone: (757) 877-9229

Mobile Phone: +1 757-877-9229

For residents of Newport News and the broader Virginia community, especially those relying on air travel through PHF, Hertz Car Rental offers a highly convenient and generally efficient solution for their ground transportation needs. Its strategic location directly within the airport terminal means you can transition from your flight to your rental car with minimal fuss, a feature highly valued by busy travelers. The availability of new, clean vehicles ensures a comfortable and reliable journey, whether you're commuting locally or embarking on a statewide adventure. While service experiences can vary, the potential for truly outstanding customer care, as evidenced by specific positive interactions, highlights Hertz's capacity to deliver when it matters most. For Virginians seeking a hassle-free and dependable car rental experience directly from the Newport News/Williamsburg International Airport, Hertz remains a prominent and often preferred choice, poised to get you on your way to explore all that our wonderful state has to offer.

Hertz Car Rental - Newport News - Newport News Williamsburg International Airport (PHF)

900 Bland Blvd, Newport News, VA 23602, USA