Hertz Car Rental - Norfolk - North Military Highway

- 3323 N Military Hwy, Norfolk, VA 23518

For residents of Norfolk and the surrounding Hampton Roads area, having access to a reliable car rental service is often essential. Whether your personal vehicle is temporarily unavailable, you're looking for a convenient way to get around for business or leisure, or you're a rideshare driver seeking a rental, options like Hertz Car Rental at 3323 N Military Highway aim to serve your needs. As a globally recognized brand, Hertz offers a variety of vehicles and services to assist locals with their transportation requirements.

In a bustling city like Norfolk, where connectivity to various parts of Virginia and beyond is crucial, a rental car can provide the flexibility and freedom necessary for daily life. From navigating military bases to exploring local attractions or commuting to work, having a dependable vehicle is key. This particular Hertz location, situated on a busy thoroughfare, seeks to be a convenient spot for community members to access rental vehicles.

While larger brands like Hertz typically offer a broad range of services and vehicles, customer experiences can sometimes vary at individual branches. This article will provide an overview of Hertz Car Rental on North Military Highway in Norfolk, covering its location and accessibility, general services, and important considerations for local users based on publicly available information and customer feedback. Understanding these aspects can help you make an informed decision for your next car rental in the Virginia region.

The Hertz Car Rental branch is located at 3323 N Military Highway, Norfolk, VA 23518, USA. This address places it on a significant and well-trafficked road in Norfolk, making it relatively accessible for residents from various parts of the city. North Military Highway serves as a key artery, connecting different neighborhoods and providing routes towards major highways and other commercial centers within Norfolk and beyond.

Its position on a primary road generally offers straightforward access for customers arriving by personal vehicle or ride-sharing services. While not an airport location, its proximity to other commercial establishments on Military Highway can be convenient for those running errands or needing to rent a car near their work or home in the area. The surrounding area typically provides space for customer parking during pick-up and drop-off, which contributes to the overall convenience.

However, as with any busy thoroughfare, traffic patterns on North Military Highway can vary, so planning your visit during off-peak hours might enhance the accessibility experience. For locals seeking a non-airport rental option within Norfolk, this branch aims to provide a neighborhood solution for their transportation needs.

Hertz Car Rental offers a wide array of services and vehicle types to cater to diverse customer needs. As a large national brand, they typically maintain a broad fleet and standard rental procedures.

• Extensive Vehicle Fleet: Hertz generally provides a variety of car classes, including economy and compact cars (like the Ford Focus or Nissan Versa) for fuel efficiency, mid-size and full-size sedans (such as the Chevrolet Malibu or Nissan Altima) for comfortable travel, SUVs (various sizes like the Nissan Rogue) for more space and versatility, minivans for larger groups, and sometimes specialty vehicles.
• Flexible Rental Durations: Customers can typically rent vehicles on a daily, weekly, or monthly basis, offering options for both short-term and extended needs.
• Online Reservation System: Hertz provides an online platform and mobile app for convenient booking, modification, and management of reservations.
• Hertz Gold Plus Rewards Program: This loyalty program offers benefits such as expedited service, allowing members to bypass the counter at participating locations, earn points towards free rentals, and receive exclusive offers.
• Protection Options: Various optional protection plans, including Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), are usually available to provide coverage against potential damages or liabilities during the rental period. Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC) are also typically offered.
• Additional Driver Policy: Customers can generally add authorized additional drivers, subject to specific requirements and potential fees.
• Fuel Options: Hertz typically offers various fuel options, allowing customers to prepay for fuel, have Hertz refuel the vehicle upon return, or refuel it themselves.
• One-Way Rentals: The option to pick up a car at one Hertz location and return it to another, which can be useful for inter-city travel.
• Specialized Rental Programs: Hertz may offer specific programs, such as rentals for Uber drivers or corporate accounts, designed to meet particular business or professional needs.

Hertz Car Rental on North Military Highway, like other branches of this national brand, aims to provide a comprehensive car rental experience. While general brand features apply, specific highlights at this location, as indicated by customer feedback, revolve around certain operational aspects and customer interactions.

• Variety of Vehicle Classes: As part of a major rental fleet, customers can typically expect a range of vehicle types, from economy cars suitable for individual travel to larger sedans and SUVs for family or group needs. This allows for flexibility in choosing a vehicle that matches the specific requirements of a local renter.
• Brand Recognition and Network: Being a Hertz location means customers can leverage the brand's extensive network for services like one-way rentals and access to Gold Plus Rewards benefits, which can streamline the rental process for frequent users.
• Uber Rentals Program: The branch's participation in the Uber rentals program is a notable feature, catering specifically to rideshare drivers who need a vehicle for their work, though the availability of these specific vehicles can be a point of concern as noted in reviews.
• Neighborhood Location: Its placement on North Military Highway makes it a local, accessible option for residents of Norfolk, providing an alternative to airport locations for everyday rental needs.
• Established Processes: As a corporate branch of a national company, Hertz has established procedures for reservations, pickup, and return, aiming to provide a standardized rental experience.

For direct contact with Hertz Car Rental at their North Military Highway location in Norfolk, you can use the following information. It is always advisable to call ahead to confirm vehicle availability, discuss specific rental needs, and inquire about their current policies and operating hours, especially if you have particular requirements.

Address: 3323 N Military Hwy, Norfolk, VA 23518, USA

Phone: (757) 855-1961

Mobile Phone: +1 757-855-1961

The branch typically operates during standard business hours, generally from Monday through Friday, with potentially shorter hours on Saturdays and usually being closed on Sundays. It is highly recommended to verify these hours directly with the branch, particularly around holidays, to ensure a smooth pick-up or drop-off process.

For locals in Norfolk, Hertz Car Rental on North Military Highway can be a suitable option for various car rental needs, particularly if they prioritize a major brand with a broad fleet. Its convenient neighborhood location on a key thoroughfare means easy access for residents across Norfolk and parts of the wider Hampton Roads area, offering an alternative to bustling airport counters.

However, it is important for locals to be proactive in their rental process at this location, based on some past customer experiences. While the range of vehicles and services like Uber rentals are attractive, issues regarding vehicle cleanliness and availability, as well as handling of unexpected car issues (like a faulty door) and customer service for resolution, have been noted in reviews. For a smooth experience, it is advisable for renters to thoroughly inspect vehicles upon pickup, document any existing damage with photos or videos, and confirm all rental terms, including return procedures and hours, to avoid potential misunderstandings or additional charges, especially concerning weekend returns when the branch might be closed.

For those seeking a rental car for Uber or other specific needs, it is crucial to confirm vehicle availability directly with the branch prior to your visit, even after making an online reservation, to prevent wasted trips. While the goal is to provide reliable transportation, proactive communication and careful adherence to terms can help ensure a more satisfactory outcome for residents utilizing this Hertz location for their car rental needs in Virginia.

Hertz Car Rental - Norfolk - North Military Highway

3323 N Military Hwy, Norfolk, VA 23518, USA