Hertz Car Rental - North Chelmsford - Middlesex Street Photos










Hertz Car Rental - North Chelmsford - Middlesex Street Introduce
For residents across Massachusetts, whether you're navigating the daily commute, planning a weekend escape, or facing an unexpected need for temporary transportation, having a reliable car rental option close to home is incredibly valuable. While airport locations serve a specific purpose, neighborhood branches often provide the convenience and personalized service that locals truly appreciate. In North Chelmsford, the Hertz Car Rental on Middlesex Street stands as a key resource for the community, offering a blend of global brand reliability with local accessibility.
Hertz is a name synonymous with car rentals worldwide, known for its extensive fleet and established procedures. The North Chelmsford location aims to bring that trusted brand experience closer to the residents of Greater Lowell and surrounding areas. This article will provide a comprehensive overview of what you can expect from this particular Hertz branch, from its location and services to its unique highlights, keeping in mind the perspective of a local Massachusetts user.
Hertz Car Rental - North Chelmsford - Middlesex Street is situated at 170 Middlesex St, North Chelmsford, MA 01863, USA. This location offers significant advantages for residents of North Chelmsford, Chelmsford, Lowell, Westford, and other nearby towns in the Middlesex County area. Middlesex Street itself is a major artery, ensuring easy access from various directions without the need to navigate complex city centers or airport traffic.
Its position makes it particularly convenient for those whose personal vehicles might be undergoing maintenance at local repair shops or for individuals needing a temporary car for business within the region. The neighborhood branch setting often translates to quicker pick-up and drop-off times compared to busier airport locations, providing a more streamlined experience for local customers.
Hertz, as a global leader in car rentals, offers a broad spectrum of services at its North Chelmsford location to cater to diverse customer needs. While individual vehicle availability can vary, the branch typically provides:
- Extensive Vehicle Fleet: Customers can choose from a wide range of vehicle categories, including:
- Economy and Compact Cars: Ideal for individuals or couples seeking fuel efficiency and ease of parking. Popular models include Chevrolet Spark and Ford Focus.
- Sedans: Mid-size and full-size options like the Chevrolet Malibu or Toyota Corolla, suitable for comfortable family travel or business trips.
- SUVs: Various sizes, such as Nissan Rogue or Nissan Pathfinder, offering more space for passengers and luggage, perfect for weekend trips or carrying gear.
- Specialty Vehicles: Depending on availability, options like minivans (e.g., Chrysler Pacifica) for larger groups, and sometimes premium or even electric vehicles (EVs) for specific preferences.
- Flexible Rental Periods: Whether you need a vehicle for a day, a week, a month, or even longer, Hertz offers flexible daily, weekly, and monthly rental options to accommodate various durations. As one customer noted, long-term rentals (e.g., six months) are certainly accommodated.
- One-Way Rentals: The convenience of picking up a car in North Chelmsford and dropping it off at another Hertz location, including Logan International Airport (BOS), is available. It's important to be aware that additional fees, such as intercity or toll charges (like those for tunnels to Logan Airport), may apply.
- Insurance and Protection Options: Various coverage plans are available for purchase, including Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), to provide financial protection during your rental period. Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC) may also be offered.
- Additional Equipment: Customers can often rent extra amenities like GPS navigation systems, child safety seats, or satellite radio for added convenience during their travels.
- Hertz Gold Plus Rewards: This loyalty program offers benefits such as expedited service, bypassing the counter, and earning points for free rental days and upgrades, enhancing the experience for frequent renters.
- Business and Corporate Rentals: Solutions tailored for companies and their employees, offering streamlined booking and potentially negotiated rates.
Based on customer feedback and general Hertz offerings, several features stand out for the North Chelmsford - Middlesex Street location:
- Dedicated Customer Service: Multiple reviews highlight the "friendly, helpful, and professional" staff. One long-term renter specifically praised the "excellent" experience and "outstanding customer service" which even motivated them to travel a significant distance for the consistent quality. This personalized attention can make a significant difference in the rental experience.
- Reliability of the Hertz Brand: As part of a major international rental company, customers can generally expect a certain standard of vehicle quality and operational efficiency. Despite individual branch variations, the overarching Hertz system provides a level of assurance.
- Strategic Local Location: While some neighborhood outlets might have smaller facilities, the North Chelmsford branch's accessible location on Middlesex Street is a key benefit for local users, offering a less stressful alternative to airport-based rentals.
- Variety of Vehicles for Local Needs: The diverse fleet ensures that whether you need an economy car for quick errands or a larger SUV for a family trip through Massachusetts, there's likely an option available to suit. Popular choices at this location include the Chevrolet Malibu and Ford Focus.
- Flexible Options for Long-Term Needs: The demonstrated willingness to accommodate long-term rentals (e.g., six months) is a significant advantage for Massachusetts residents who might need a vehicle for an extended period due to work, personal circumstances, or vehicle repairs.
- Manager's Specials and Value: Hertz locations often offer "Manager's Special" rates, which can provide good value, and data suggests that prices can be more competitive during certain months, like March.
It's worth noting customer feedback regarding the facility's appearance, which some describe as a "tiny office" adjacent to a garage, and occasional issues like un-cleaned interiors or minor vehicle notifications (e.g., "service overdue"). Also, being aware of and understanding potential additional charges, such as tolls and associated fees for one-way rentals to destinations like Logan Airport, is important for a smooth experience.
For reservations, inquiries about vehicle availability, or any questions regarding their services, you can contact Hertz Car Rental - North Chelmsford - Middlesex Street using the following details:
Address: 170 Middlesex St, North Chelmsford, MA 01863, USA
Phone: (978) 251-1983
Mobile Phone: +1 978-251-1983
It is always advisable to call or check their official website for the most current operating hours, vehicle availability, and to make reservations, especially during peak times or if you have specific vehicle requirements.
For residents of Massachusetts, particularly those in the northern part of the state, Hertz Car Rental - North Chelmsford - Middlesex Street offers a highly suitable and practical solution for their car rental needs. While it might be a smaller neighborhood outpost, its strengths lie in its accessibility and, most notably, its consistent delivery of strong customer service.
The testimonials from long-term renters underscore the branch's commitment to being "friendly, helpful, and professional," making the often-stressful process of renting a car much more pleasant. This level of personalized care, combined with Hertz's expansive fleet options that cater to everything from short errands to extended family trips, provides significant value to the local community. For those needing a vehicle when their own is out of commission, or for individuals and families planning adventures across the Bay State, this location offers the convenience of a nearby pick-up point, diverse vehicle choices, and the backing of a well-established brand.
While awareness of potential toll-related fees for one-way airport rentals and confirming vehicle cleanliness upon pickup are good practices for any rental, the overall positive experience reported by consistent users makes this North Chelmsford Hertz a reliable and highly recommended choice for Massachusetts locals seeking dependable and professionally handled car rental services close to home.
Hertz Car Rental - North Chelmsford - Middlesex Street Exterior
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - North Chelmsford - Middlesex Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - North Chelmsford - Middlesex Street Location
Hertz Car Rental - North Chelmsford - Middlesex Street
170 Middlesex St, North Chelmsford, MA 01863, USA
Hertz Car Rental - North Chelmsford - Middlesex Street Reviews
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★ 5★ 4★ 3★ 2★ 1So one can review the store or Hertz.The store, which basically an outlet, probably a franchisee, is just horrible. See the pics. It’s a tiny office with 2 small rooms, adjacent to a garage. You enter and it’s like you stepped in a storage room (see the pictures).The wait was 20 minutes, but overall the service was nice, the agent who helped me was kind and professional. I rented a Volvo it was not very clear; probably they washed the outside quickly and did not remove the dust from the inside. The car was supposed to have a full tank of gasoline but the line was below the full mark and on top the car was saying : service overdue..I rented the car as a one way rental from Chelmsford to Logan.. I was charged 15$ just for going into the tunnel to the airport (i think it’s a 5$ toll and Hertz charged 10 or more in fees). This is pure theft and I don’t know how come the Gov or the State is no cracking on it.. They imposed a cash free system and the rental car companies used it to tax customers..2 stars just for customer service.
Jun 26, 2025 · Naim AI rented a car for six months straight from the Hertz location in North Chelmsford (Middlesex), and the experience was excellent every time. The staff member who assisted me was always friendly, helpful, and professional. My friend and I used to travel there every month all the way from New Haven, CT — even though it’s quite far, it was absolutely worth it because of their better prices and outstanding customer service. Each visit was smooth and pleasant, and I truly appreciate the consistency and care they offer. Highly recommended!
May 05, 2025 · Akhil koneruI thought I was getting a smaller and older Kia. They didn't have one available. Instead they gave me a new Toyota Camry. Very clean and spacious. Greg was great. Made it as painless as possible. Busy location but he still made sure to answer all of my questions. My go to for all my future rentals
Jun 11, 2025 · Karen MorinI was nervous to come here after reading some terrible Google reviews, but my experience was GREAT! Super quick to get the car, and I had no issues extending my rental over the phone. I dropped it off after hours and received my receipt via email shortly after they opened. Car itself was new and nice. The only little thing was it said to return with a full tank on the return slip, and the car was given to me with half a tank of gas. But when I noticed and then called to tell them about the discrepancy, they made a note in their file and told me it's all set to bring back with the half tank. I wouldn't hesitate to come back to Hertz Chelmsford if I need a local rental car in the future.
Apr 01, 2025 · Colleen QuinnEdit to add,BEWARE GIVING A DEBIT OR CREDIT CARD,they kept charging my friend's visa for the rental his insurance company was paying for! They tried to charge him over 2k! The insurance company called them,left a message but didn't get a return call.The Visa then listed it as fraud charges since the company wasn't authorized to charge the customer and the insurance company. He had to get a new Visa card.BEWARE OF THIS HERTZ!!!No spare tire! My friend rented a car from here and it was a registered Florida plate. The car was filthy and had damage to the undercarriage,no windshield washer fluid either in winter. My friend who lives local got a flat tire and they don't put spares in the car!! Needless to say imagine driving from Florida and having a flat tire and no spare!! The car had to be towed to PepBoys in Dracut and if he wanted the car delivered back to his home where it was towed from,he would of had to pay out of pocket,but yet he was without the car all day and had to make accommodations for a ride to pick up the rental!Stay away from this location, it's a hole in the wall,messy,dirty place with absolutely horrible customer service.
Feb 11, 2025 · P C.
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