Hertz Car Rental - North Las Vegas - E Craig Road Photos










Hertz Car Rental - North Las Vegas - E Craig Road Introduce
For residents across Nevada, especially those in the bustling Las Vegas metropolitan area and its surrounding communities like North Las Vegas, having access to reliable transportation is more than a convenience – it's a necessity for navigating the vast landscapes, vibrant city life, and unique attractions our state offers. Whether you need a temporary vehicle while yours is in the shop, a sturdy truck for a weekend project, or simply a comfortable car for exploring beyond the city limits, car rental services play a crucial role. This article focuses on Hertz Car Rental - North Las Vegas - E Craig Road, providing a clear, engaging, and factual overview to help Nevadans understand what this specific branch offers and how it can cater to their diverse transportation needs.
Choosing a car rental agency involves considering factors like location, vehicle availability, and overall customer experience. We'll delve into the specifics of this Hertz branch, helping you set appropriate expectations and ensure a smooth rental process for your next journey in the Silver State.
Hertz Car Rental is a globally recognized brand in the vehicle rental industry, known for its extensive network and diverse fleet. The North Las Vegas - E Craig Road branch is one of their key neighborhood locations, designed to serve the local community rather than solely airport travelers. This distinction is important for Nevadans, as it offers a convenient pick-up and drop-off point away from the often busier airport car rental centers.
This branch aims to provide a range of vehicles suitable for various purposes, from compact cars for city driving to larger vehicles like trucks, as noted by positive customer experiences. While being a part of a large corporation, the local branch strives to offer efficient service, though customer experiences can sometimes be impacted by overall demand and inventory levels. For residents of North Las Vegas and surrounding areas, this Hertz location represents a readily accessible option for both personal and business rental needs.
Hertz Car Rental - North Las Vegas - E Craig Road is located at 2860 E Craig Rd, North Las Vegas, NV 89081, USA. This address places it conveniently within North Las Vegas, a significant and growing part of the larger Las Vegas metropolitan area. East Craig Road is a major thoroughfare, ensuring relatively easy access from various residential and commercial areas in North Las Vegas and parts of central Las Vegas.
For Nevadans, particularly those residing in North Las Vegas, this location is highly advantageous as it eliminates the need to travel to the often bustling Harry Reid International Airport (LAS) for a rental car. This can save time and reduce the complexity of airport navigation. Customers can typically drive their own vehicles to the branch for pick-up and then return them when dropping off the rental. The branch hours are generally Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM, with the location being closed on Sundays. It is always recommended to verify these hours directly with the branch, especially on holidays or for specific pick-up/drop-off times.
Hertz offers a comprehensive suite of car rental services designed to meet a wide array of customer needs. At the North Las Vegas - E Craig Road location, you can expect the following services:
- Diverse Vehicle Fleet: Hertz provides a wide range of vehicle categories, including economy, compact, mid-size, full-size cars, SUVs (from small to large), minivans, and pickup trucks. This location has notably provided larger vehicles like the Dodge Ram 2500, suggesting a robust inventory for various uses, including personal or commercial hauling needs. They also offer electric vehicles (EVs), providing an eco-friendly option for local driving, though customers should consider charging logistics for longer trips.
- Short-Term and Long-Term Rentals: Whether you need a vehicle for a single day, a weekend getaway to Lake Mead, a week-long business trip, or an extended rental for several months, Hertz typically accommodates various rental durations.
- Protection and Coverage Options: Hertz offers various optional protection plans, such as Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Liability Insurance Supplement (LIS), to provide coverage beyond your personal auto insurance. It is highly advisable for renters to review their existing auto insurance policy and credit card benefits before renting to avoid purchasing redundant coverage.
- Fuel Service Options: Customers typically have choices for refueling the vehicle: pre-paying for a full tank, allowing Hertz to refuel the vehicle upon return (with a service charge), or refilling the tank themselves before returning the vehicle.
- Additional Driver Policy: An authorized additional driver can usually be added to the rental agreement, often for a fee, provided they meet age and driver's license requirements. Members of the Hertz Gold Plus Rewards program and AAA members often benefit from complimentary additional drivers.
- Payment and Deposit Policies: Hertz generally accepts major credit cards for rental and deposit. While debit cards are accepted at some locations, policies can vary, especially at non-airport branches. It's crucial to confirm if a debit card can be used for the initial rental charge hold, as additional requirements, such as a credit check or a second form of identification, might apply. Hertz typically places a hold on your credit or debit card for the estimated rental charges plus an additional amount (e.g., $200-$500 USD) as a security deposit.
- Hertz Gold Plus Rewards Program: Customers can join this loyalty program to enjoy benefits such as expedited pick-up and return, earning points for free rental days, and access to exclusive offers.
- Electric Vehicle (EV) Rentals: This location offers EVs. Customers should be aware of the charging infrastructure in Nevada, charging times (e.g., 30 minutes for 80% charge, an additional hour for full), and range (e.g., 150-160 miles for 80% charge), especially for out-of-town trips.
The Hertz Car Rental - North Las Vegas - E Craig Road branch offers several features that make it a notable option for Nevadans:
- Convenient Local Access: Its location in North Las Vegas provides a practical alternative to airport rentals, making it ideal for local residents who need a car without the added airport hassle.
- Diverse Fleet Options: The availability of a wide range of vehicles, including specific types like Dodge Ram 2500 trucks, highlights their capacity to meet varied needs, from daily commuting to more heavy-duty tasks. The presence of EVs also offers a modern and environmentally conscious choice.
- Professional and Efficient Staff: Positive customer feedback often points to professional and efficient staff who facilitate smooth pick-up and drop-off experiences, contributing to a positive overall rental journey.
- Hertz Brand Reliability: As part of a major international brand, this branch benefits from established systems, a well-maintained fleet, and widespread brand recognition, offering a sense of reliability to customers.
- Gold Plus Rewards Benefits: For frequent renters, the loyalty program provides valuable perks, enhancing the overall rental experience and offering potential savings.
However, it is important for customers to be aware that during peak demand, even with reservations, vehicle availability can sometimes be a challenge. While staff may be overwhelmed in such situations, proactive communication and setting expectations for potential vehicle substitutions (like being offered an EV instead of gas-powered) can help manage the experience. It's always a good practice to reconfirm your reservation closer to the pick-up time.
For direct inquiries, reservations, or to confirm any details with the Hertz Car Rental - North Las Vegas - E Craig Road branch, please use the following contact information:
- Address: 2860 E Craig Rd, North Las Vegas, NV 89081, USA
- Phone: (702) 639-2344
- Mobile Phone: +1 702-639-2344
It is highly recommended to contact this location directly, especially after making an online reservation, to confirm vehicle availability, clarify specific rental policies (such as debit card usage, EV charging, or truck rental requirements), and ensure a smooth pick-up experience.
For residents of Nevada, particularly those in North Las Vegas and the wider Las Vegas Valley, Hertz Car Rental - North Las Vegas - E Craig Road stands out as a highly suitable local option for their car rental needs. Its convenient neighborhood location spares locals the trip to the busier airport, making it an efficient choice for daily rentals, weekend excursions, or when their personal vehicle is unavailable. The branch's ability to offer a diverse fleet, including robust trucks and modern electric vehicles, caters to a wide spectrum of local requirements, from moving household items to exploring the state's natural beauty in an eco-friendly manner.
While demand can sometimes impact vehicle availability, the general professionalism of the staff and the backing of a reputable brand like Hertz provide a solid foundation for a positive rental experience. By proactively communicating with the branch and being mindful of specific vehicle types like EVs and their charging needs, Nevadans can confidently choose this Hertz location to ensure reliable and appropriate transportation for navigating the dynamic landscape of their home state.
Hertz Car Rental - North Las Vegas - E Craig Road Location
Hertz Car Rental - North Las Vegas - E Craig Road
2860 E Craig Rd, North Las Vegas, NV 89081, USA
Hertz Car Rental - North Las Vegas - E Craig Road Reviews
I rented a Dodge Ram 2500 from this Hertz location and had an awesome experience from start to finish. The staff was professional, efficient, and super easy to work with. The truck was clean, powerful, and perfect for what I needed.Pickup and drop-off were smooth, and I appreciated the clear communication throughout. Definitely one of the better rental experiences I’ve had. I would absolutely rent from here again!
Jul 12, 2025 · Kia GI was lucky to secure a vehicle, but unfortunately, many others were not—even with reservations, everything was booked. I was provided with an electric vehicle instead of the gas-powered one I requested.Electric Vehicle Experience:Great for local drivingNot ideal for out-of-town tripsCharging takes 30 minutes for 80%, and an additional hour for a full charge80% charge provides around 150–160 milesAs for customer service, I’d rate it a 6/10. I understand the staff was overwhelmed with being overbooked and having to deal with many frustrated customers. Still, customer service is a key part of the job, and more effort to ensure some customers left satisfied would have made a big difference.
Apr 25, 2025 · S CovarI am using Hertz for a couple of months for a rental to use to make deliveries on the Roadie (UPS Same day delivery) platform. It has worked very well other than with the Vegas summer heat and the EV, the charge is going to Air Conditioning, I'm not getting enough useful range to be productive, and all of the charging stations have long lines. I literally can't use the vehicle for the intended purpose.I went to the Hertz location and was unable to reach a resolution within the boundaries of paying an additional $100 to upgrade to a vehicle more appropriate. I offered to go to other locations, even the airport to swap. I have enough points for a free day, thought that would help, Cheapest solution was $84 upgrade fee plus penalty rate for charging the current vehicle from 30%, which would have been approximately $120. They would not allow me to pay the prepaid charge rate or discount the charge at all. I thought a $100 allowance for extra fees would be acceptable. I felt like I was being milked rather than any look at customer service.I feel they could have at least allowed me to use the on site charger for a fee to bypass the lines at other locations. Even that would have been useful. The staff mentioned I could swap it at the airport and it would be simple if there were mechanical problems. There were not, and I am an honest person so that was not an option.I brought up that I have another reservation next week for the same vehicle class and asked if they could help me upgrade it while I was there. They could not. I was able to do it on the app for only $55 for that 7 days. This even further exasperated my frustration that Hertz could not assist for the 6 days remaining on my rental for $100.
Jul 11, 2025 · Nicholas KaiserDONT RETURN YOUR CAR HERE! There is a woman with big glasses who will try to charge you for any blemish she can find. Can you spot the blemish?
Jun 13, 2025 · Slimm PickinsReserved a pick up for a compact sedan for pick up Tuesday. Came in 8am, and Amanda checked us in in less than 10 minutes. They also had no smalller cars, so she upgraded us at the same price. Thank you, Amanda for pulling the car up for me. As a handicap person, I appreciate the effort!
Apr 13, 2025 · Jade V.
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