Hertz Car Rental Photos










Hertz Car Rental Introduce
For residents and visitors traveling through East Tennessee, securing dependable, high-quality temporary transportation is an essential part of getting around. The Hertz Car Rental location on Clinton Highway in Knoxville, TN, provides a convenient and well-established option, operating as a dedicated Car rental agency to serve the greater Knoxville area. Unlike airport locations that often come with higher fees and more chaotic service, this local branch is dedicated to offering a more personal and streamlined rental experience for the community, whether you're a frequent business traveler or a family needing a replacement vehicle.
This Hertz location is known for maintaining a fleet of clean, reliable cars ready for immediate use. Customers frequently note the efficiency of the staff, emphasizing that the rental cars are consistently prepared and waiting upon arrival. For those with frequent travel needs in Tennessee, this attention to detail and customer recognition—including being greeted by name—can make a significant difference in the overall travel process. They offer the full breadth of the Hertz rental catalog, from compact and economy cars ideal for city driving and excellent gas mileage, to larger SUVs perfect for weekend trips into the nearby Great Smoky Mountains or across the state.
While the general public is served by a commitment to quick and professional onsite services, the branch also recognizes the needs of specialized renters, notably offering essential utility vehicles like the Cargo van rental for local businesses, moving projects, or large cargo transport within the Knoxville region. The ability to book the vehicle you need—not just a generic car class—is a key benefit of choosing a dedicated, non-airport location like this one.
Location and Accessibility
The Hertz Car Rental branch is strategically located at 6285 Clinton Hwy, Knoxville, TN 37912, USA. This position on Clinton Highway provides easy access from I-75 and I-640, making it a very practical option for those traveling from different parts of Knoxville, Oak Ridge, or other surrounding communities in East Tennessee. Choosing this local branch over the McGhee Tyson Airport (TYS) location often saves customers the time and expense associated with airport facility fees and congestion.
The facility is committed to ensuring accessibility for all customers. Key accessibility features include a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot. This thoughtful provision ensures that every member of the Tennessee community can comfortably and conveniently access the rental services they need. Furthermore, customers will find ample On-site parking available, simplifying the process of dropping off a personal vehicle or managing luggage during pickup and return.
Standard operating hours for the rental counter are generally Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM, with the facility being closed on Sunday. Customers are always encouraged to confirm these hours directly by phone, especially for holiday or special weekend rentals.
Services Offered
Hertz Car Rental on Clinton Highway provides comprehensive vehicle rental options and customer services:
- Broad Vehicle Selection: Offering a wide fleet that typically includes small sedans, compact cars, full-size sedans, SUVs (such as the Chevrolet Equinox), minivans, and specialized vehicles like pickup trucks.
- Cargo Van Rental: A critical service for local businesses and individuals needing to move equipment, goods, or furniture without the bulk of a large moving truck.
- Onsite Services: All rental and customer support transactions, including vehicle pickup, drop-off, and agreement processing, are handled directly on-site for immediate convenience.
- Premium Membership Benefits: Recognizing members of the Hertz Gold Plus Rewards program, including PC (President's Circle) members, often resulting in fantastic upgrades and priority service as noted by local customers.
- Long-Term and Short-Term Rentals: Accommodating both daily and weekly rentals for business trips, vacation travel, or insurance replacement needs.
- Vehicle Preparation: A service focus on ensuring all cars are clean and ready for the customer upon their scheduled pickup time, providing a seamless start to their rental period.
Features / Highlights
The benefits of choosing this specific Knoxville Hertz location go beyond just the cars, focusing on customer convenience and service quality:
- Active Military Discounts: A notable highlight is the availability of discounts for active military personnel, showing appreciation for service members in the Tennessee community.
- Accessibility Features: The location provides a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all customers.
- Flexible Payment Options: The agency accepts both major Credit cards and Debit cards for payment and deposit purposes, offering financial flexibility to renters.
- Local, Personalized Service: The Clinton Highway branch offers a personalized touch compared to busy airport desks, with staff often remembering repeat clients, which enhances the rental experience.
- Commitment to Resolution: As evidenced by customer reviews, the staff works to make things right in the event of a vehicle issue, demonstrating accountability and providing refunds when necessary due to unforeseen circumstances like maintenance issues.
- Focus on Pre-Rental Inspection: Staff diligence in documenting pre-existing vehicle damages is a reported highlight, offering peace of mind to renters that they will not be held responsible for damages they did not cause.
Contact Information
To book a rental or inquire about current vehicle availability, you can contact the Hertz Car Rental Clinton Highway location at the following:
Address: 6285 Clinton Hwy, Knoxville, TN 37912, USA
Phone: (865) 219-5240
Mobile Phone: +1 865-219-5240
What is Worth Choosing
Choosing the Hertz Car Rental on Clinton Highway is a smart move for East Tennessee users seeking a reliable vehicle without the typical airport hassles. What is truly worth choosing here is the combination of a globally recognized brand's quality fleet with a level of local, attentive service that feels much more personal. Regular business travelers, especially those with Hertz status, will appreciate the consistently fantastic upgrades and the ready-to-go, clean state of the cars. The documented evidence of the staff's efforts to rectify issues, such as a refund for a spoiled trip due to a mechanical problem, speaks volumes about their commitment to customer satisfaction and making things right.
For Tennessee residents, the specific availability of services like the Cargo van rental is a significant local asset, catering to practical moving and hauling needs that are not always met by traditional car rental fleets. Furthermore, the commitment to accessibility, including features like the Wheelchair accessible entrance and parking, ensures that the service is truly available to all members of the community. In short, this Hertz branch offers a professional, well-maintained fleet and personal service, making it an excellent, fee-free alternative to airport rentals for your Knoxville and East Tennessee driving needs. By choosing this location, you are opting for convenience, quality, and a customer-first approach that prioritizes your safe and timely journey across the state.
Hertz Car Rental Inside
Car Rental Agency
- Cargo van rental
Hertz Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Hertz Car Rental Location
Hertz Car Rental
6285 Clinton Hwy, Knoxville, TN 37912, USA
Hertz Car Rental Reviews
callmanagerpick upnamedebit cardmid sizereviewsprepaidgentlemansaturday
★ 5★ 4★ 3★ 2★ 1This is by the far the best and well run Hertz Local I've done business with. I rent a lot during the summer for work travel, and the cars are always ready and clean. Staff is great and greet you by name when you walk in. I'm a Hertz PC member and always get fantastic upgrades. Don't go to the airport and the extra fees. These guys are great!
Aug 21, 2025 · MGrennOn 16 May, I rented a car from Hertz. I walked out and looked at the car and noticed it had damages on it. I took a video of the whole car. I went inside and got the young gentleman that was working that day and brought him outside Showed him the damages. He marked them down. I asked what if I would’ve took this car out brought it back you guys would’ve blamed me for the damages. He said you are correct anyways to make a long story short. They gave me a Hyundai with a bad right rear tire. The sidewall was blown out luckily, I took a video of it when I got to Pennsylvania. I stopped at a gas station and a state trooper pulled up next to me pointed that I had a bad tire I called my wife Told her that I would not be going to Detroit from there and then Indianapolis I’m bringing the car back to Knoxville Tennessee because of the tire she said did it happen while you was driving it? I said I didn’t think so but then I remembered I took a video of the car before I left and sure enough there it was so the moral of the story is when you go to rent by anything take a video that way you can prove that the condition when you picked it up is the condition you bring it back I asked for my money back because it ruined my vacation. I had to pull a couple teeth, but they did do it. They did give it back to me and I thank them for that. Would I rent from them again probably would I just want to thank the staff for making it right and give me my money back thank you so much.
May 22, 2025 · Freddy FaustVery surprised to see all these negative reviews. I'm a President's Club Member who's rented from dozens of Hertz locations, and this is one of the best. I travel often for work, and since the Clinton Highway location is closest to my home, I'm a frequent customer. Megan is great - she knows me by name, and her customer service is top-notch.Don't let these negative reviews dissuade you from this location. I've seen many customers get upset with the staff here, mostly because they either didn't have a reservation or didn't have their paperwork in order. As long as you have a reservation and arrive with your reservation number, license, and insurance readily available, you'll be in and out in minutes.
May 29, 2025 · John DennistonI had to rent from here because most other places were sold out, it being a Friday afternoon.I'm glad I did. The guy working, Dennis, deserves a raise. Talk about customer service and work ethic. This guy has it. It was busy and he handled everything top notch. Now thats a worker that deserves a tip if there was ever one. Friendly, sociable, work driven. This will be my 1st option now for a rental because of this experience.Give that man a raise Hertz.
Jul 14, 2025 · Andrew HendersonAll of the negative reviews I had some worries, altogether my experience was very good & quick. I had done a reservation thru Priceline & everything was there when checking in, the car I requested was perfect for what I needed it for. Drop off was Memorial Day, although no one was at the office I used the express drop off box & had no issues once they processed the return the next day & my deposit was back in full in about 7 business days. Overall I would use them again, I feel like if you have everything you need in order before coming it’s a very easy process & just inspect the car well before leaving the lot (as you should anyway).
Jun 05, 2025 · Kimberly Pratt
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