Hertz Car Rental Photos









Hertz Car Rental Introduce
For Michigan residents, reliable transportation is key to navigating our beautiful state, whether it’s for daily commutes, family vacations to the Great Lakes, or essential business trips. Hertz Car Rental in Clinton Township, located on bustling Hall Road, serves as a prominent option for locals seeking a wide range of vehicles and convenient rental experiences. As a globally recognized brand, Hertz brings a comprehensive suite of services, aiming to meet the diverse needs of drivers across Metro Detroit and beyond.
Hertz has long been synonymous with car rental, boasting a vast fleet and a presence in countless locations worldwide. The Clinton Township branch on Hall Road strives to uphold this legacy, providing access to various vehicle types and aiming for a streamlined booking and pick-up process. While large companies sometimes face challenges in maintaining consistent service across all locations, this particular branch has received praise for its accommodating staff and quality vehicles, though some customer experiences highlight areas for improvement, particularly for loyalty program members during peak times. Understanding these nuances helps Michigan locals make an informed choice when selecting their next rental partner.
The Hertz Car Rental branch is strategically located at 20820 Hall Rd, Clinton Township, MI 48038, USA. Hall Road (M-59) is one of the most significant commercial arteries in Macomb County, making this location exceptionally accessible for residents of Clinton Township, Sterling Heights, Macomb Township, Utica, and other surrounding communities. Its position on a major road ensures easy navigation whether you're arriving from nearby residential areas or major highways like I-94 or I-75.
The accessibility of this Clinton Township branch is a significant advantage. With numerous retail establishments, dining options, and businesses lining Hall Road, customers can often combine their car rental errands with other daily activities. Ample parking is generally available, facilitating a smooth pick-up and drop-off process. For anyone in Macomb County in need of a rental vehicle, the Hall Road location offers practical convenience, minimizing travel time and making the rental experience as efficient as possible.
Hertz Car Rental offers a broad array of services designed to cater to various customer requirements, from short-term personal use to specialized business needs:
- Diverse Vehicle Fleet: Customers can choose from a wide selection of vehicles, including economy cars, compact sedans, full-size sedans (like the Chevrolet Malibu), spacious minivans (like the one praised in a customer review), SUVs (such as the Nissan Pathfinder), and even electric vehicles. This variety ensures that whether you need something fuel-efficient for solo travel or a large vehicle for family excursions, Hertz likely has an option for you.
- Online Booking & Management: Hertz offers an intuitive online platform for easy booking, modification, and cancellation of reservations. This digital convenience allows customers to manage their rentals efficiently from home.
- Hertz Gold Plus Rewards Program: This loyalty program offers perks like expedited service, earning points towards free rentals, and potential vehicle upgrades for frequent renters. While experiences can vary, the program aims to enhance the rental journey for loyal customers.
- Insurance and Protection Options: Hertz provides various optional protection products, including Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC, though certain exclusions apply), allowing renters to customize their coverage.
- Flexible Rental Periods: Options for daily, weekly, and extended monthly rentals are available, providing flexibility for different durations of need.
- Specialized Rentals: Hertz offers specific rental types such as Uber Rentals for rideshare drivers, Delivery Rentals, and Box Trucks & Cargo Vans for moving or business purposes. They also feature premium collections like the "Ultimate Collection" for luxury and exotic vehicles.
The Hertz Car Rental branch on Hall Road in Clinton Township has several notable features and highlights, as observed by customers:
- Accommodating Staff & Management: One customer specifically praised the manager at this location for being "very helpful with accommodating a small change to the reservation." This indicates a willingness to provide flexible and customer-centric service when possible.
- High-Quality, Well-Maintained Vehicles: The review highlighted a "brand new, spacious, clean" minivan with all features working, including "amazing cooling seats." This suggests that the branch maintains a fleet of modern, well-serviced vehicles, enhancing the rental experience.
- Easy Online Booking & Price Consistency: The online booking process is noted as easy, with the price at return being consistent with the initial booking, fostering transparency and trust for customers.
- Global Brand Recognition & Network: As part of the Hertz network, customers benefit from the backing of a large, established company, which can offer greater reliability and access to a wider range of services and locations for inter-city travel.
- Potential for Loyalty Program Benefits: While one customer's recent experience with President’s Circle status was frustrating during a holiday, the Hertz Gold Plus Rewards program generally aims to provide benefits like upgrades and expedited service, which can be a significant advantage for frequent renters.
For direct contact with the Hertz Car Rental branch in Clinton Township on Hall Road, please use the following information:
Address: 20820 Hall Rd, Clinton Township, MI 48038, USA
Phone: (586) 307-3922
Mobile Phone: +1 586-307-3922
These contact details allow Michigan residents to easily reach out for reservations, inquiries about vehicle availability, or to discuss specific rental needs. It's always advisable to confirm operating hours, especially on weekends or holidays, as they can sometimes vary.
For locals in Michigan, particularly those in Macomb County and the surrounding Metro Detroit area, Hertz Car Rental on Hall Road in Clinton Township offers a valuable resource for their transportation requirements. The branch's convenient location on a major thoroughfare makes it easily accessible, saving valuable time and effort. Its diverse fleet, including reliable and often new vehicles like the praised minivan, ensures that customers can find a car suitable for almost any occasion, from daily errands to extended road trips across the state.
While larger companies can sometimes present challenges, the positive aspects highlighted by customers, such as helpful staff and well-maintained vehicles, indicate a commitment to quality service at this specific location. For those who frequently rent cars for business or pleasure, leveraging the Hertz Gold Plus Rewards program can potentially lead to an even more convenient and rewarding experience, despite occasional holiday-related availability challenges. Ultimately, for Michigan residents seeking a widely recognized brand with a local presence, a broad selection of vehicles, and a commitment to customer satisfaction, Hertz Car Rental in Clinton Township stands as a strong and suitable choice for meeting their car rental needs.
Hertz Car Rental Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental Location
Hertz Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Easy to book online. Price was the same at return as when booked. Manager at the Hall rd/Clinton Twsp location was very helpful with accommodating a small change to the reservation.The minivan was awesome. Brand new, spacious, clean, everything worked, and the cooling seats were amazing.
Jul 08, 2025 · Shane SmithI’ve been a loyal Hertz customer for over 3 years, spending $5000/yearly and holding President’s Circle status. I usually receive amazing service at the Rochester Hills location and complimentary upgrades, which is part of what’s kept me loyal until now.Over Memorial Day weekend, I arrived to pick up a prepaid rental (medium sedan) expecting the usual seamless experience. Instead, I was told no upgrades were available because “all cars were spoken for” due to the holiday. I understand holiday demand but I was there, I had paid in advance, and I am a top-tier loyalty member. What’s the point of “saving” cars for others when a committed customer is standing right in front of you?To make things worse, I saw cars still available later that day (likely drop-offs or transfers) but I wasn’t offered the option to wait or have one moved. I was told I could drive to another location to see what they had, which felt like the bare minimum of effort. Why is it my responsibility to chase down a vehicle when Hertz has the infrastructure to move cars between branches?The most frustrating part was the lack of support. The representative was unapologetic, and her manager, Charles, sat in the back and did nothing to help. No solutions, no courtesy, not even basic hospitality.This experience really made me question the value of my loyalty. Hertz, you can do better and frankly, you owe it to your President’s Circle members to do better.
May 23, 2025 · Amaya MurphyFor this place, I made a reservation on May 29 and I called to confirm the reservation and one of them told me on the phone. Just want to let you know you’re not gonna have this kind of car. You will have a different one. I told him I made a reservation for pacifically this kind of car he said yeah I can give you a similar carry seven passenger, but I don’t have this for you just like that, I don’t have this for you. I never saw a customer service in my life treating people like that. This place is miserable. I will never ever recommend anyone to rent from this place.
May 23, 2025 · Ameer Eaknda0 out of 10- I had a reservation for four months, this morning I pulled up to one very rude gentleman working. There was a lobby of five of us waiting just for us to be informed none of us had cars. I got a voicemail fine minutes before showing up that say “sorry” and hung up which was apparently him telling me they had no care for me. No courtesy to let me know ahead of time and completely ruined my birthday and road trip we had planned.
Jun 13, 2025 · Kimberly ChambersI’ve rented from this location multiple times over the past year—both for short weekend trips and longer-term needs—and every experience has been exceptional. I believe it is the manager who is running the show majority of the time he is the only one there, but he is truly a standout: always welcoming, efficient, and incredibly helpful. Even on the rare occasion when an issue arose, he handled it with professionalism and impressive resourcefulness, making sure everything was resolved quickly and smoothly. It’s clear they genuinely care about their customers and go the extra mile to provide top-notch service. I wouldn’t think of renting anywhere else!
May 13, 2025 · Cheese Head
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