Hertz Car Rental Photos








Hertz Car Rental Introduce
For residents and visitors navigating the diverse landscapes of Maryland, from the vibrant urban centers to scenic countryside and coastal areas, reliable transportation is often a necessity. Whether your personal vehicle is temporarily unavailable, you're planning a family road trip, need a car for a business engagement, or are simply visiting the Temple Hills area, a dependable car rental service is an invaluable resource. Hertz Car Rental, a globally recognized name in the industry, has a branch conveniently located right here in Temple Hills, Maryland, aiming to serve these diverse mobility needs.
The ability to secure a rental car locally offers significant convenience, saving time and effort compared to traveling to more distant airport hubs. Hertz, with its extensive fleet and established operating procedures, strives to provide a consistent and reliable experience for customers. This article will provide a detailed look at the Hertz Car Rental branch at 4520A St Barnabas Road in Temple Hills, Maryland. We'll explore its location and accessibility, the range of services typically offered by Hertz, and important highlights and considerations, drawing from both general company information and specific customer feedback. Our aim is to help local users in Maryland make an informed decision when choosing their next car rental.
Understanding what a major rental company like Hertz offers, coupled with insights from local experiences, can greatly assist in planning your travel. From daily commutes to extended trips across the Old Line State, a rental car from a trusted provider can offer the flexibility and freedom you need.
The Hertz Car Rental branch is strategically located at 4520A St Barnabas Rd, Temple Hills, MD 20748, USA. This address places it within a prominent area of Temple Hills, offering relatively straightforward access for residents across Prince George's County and even from nearby parts of Washington D.C. St. Barnabas Road is a significant local thoroughfare, facilitating convenient travel from various directions within the community.
The location's accessibility is further enhanced by its proximity to major transportation routes in Maryland. From 4520A St Barnabas Rd, renters can typically gain relatively easy access to primary roads and interstate highways such as Branch Avenue (MD-5), which connects directly to Washington D.C., and the Capital Beltway (I-495). This excellent connectivity is crucial for customers planning to utilize their rental vehicle for travel within the D.C. metropolitan area or for longer journeys across Maryland, to destinations like Annapolis, Baltimore, or the Eastern Shore.
While direct Metro rail access might require a short bus ride or taxi, the Temple Hills area is generally served by local bus routes, which can provide an option for customers without a personal vehicle to reach the rental office. The presence of a well-known brand like Hertz in a neighborhood setting adds to the convenience for locals who prefer not to travel to an airport or downtown location for their rental needs.
Hertz Car Rental, as a leading global brand, typically offers a comprehensive suite of services designed to meet a wide array of customer needs. The Temple Hills branch would generally provide the following:
- Extensive Vehicle Fleet: Hertz is known for its diverse selection of vehicles, allowing customers to choose a car that best suits their purpose and budget. This often includes:
- Economy and Compact Cars: Ideal for fuel efficiency and navigating urban environments, suitable for daily commutes or quick trips.
- Mid-size and Full-size Sedans: Offering more comfort and space, popular for business travel or family outings.
- SUVs: Ranging from smaller crossovers to full-size SUVs, providing ample cargo capacity and higher seating for groups or adventurous trips.
- Minivans: Perfect for larger families or groups needing maximum passenger capacity.
- Specialty and Luxury Vehicles: Depending on the location, these may include premium sedans, sports cars, or even electric vehicles (EVs) for a unique driving experience.
- Flexible Rental Durations: Customers can typically opt for:
- Daily Rentals: For short-term needs or unexpected vehicle requirements.
- Weekly Rentals: Often a more economical choice for trips lasting a full week.
- Monthly and Long-Term Rentals: Catering to extended needs, such as temporary assignments or while a personal car is undergoing prolonged repairs.
- Insurance and Protection Options: Hertz offers various protection plans, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), to reduce a renter's financial responsibility for potential damage or liability. Customers should always evaluate these options against their personal auto insurance or credit card benefits.
- Additional Services and Add-ons: These may include:
- GPS Navigation Systems: For easier navigation in unfamiliar areas.
- Child Safety Seats: Available for families traveling with young children.
- SiriusXM Satellite Radio: For enhanced entertainment during your drive.
- Toll Passes: To facilitate seamless travel through electronic toll collection areas.
- Adaptive Driving Devices: Hertz is committed to offering hand controls and spinner knobs at many locations, often requiring advance notice.
- Hertz Gold Plus Rewards Program: A loyalty program offering perks like expedited service, earning points for free rentals, and vehicle upgrades.
Hertz Car Rental, particularly at its 4520A St Barnabas Rd location, offers several features that appeal to local customers in Maryland, alongside important considerations from customer feedback:
- Brand Recognition and Reliability: As a major global car rental company, Hertz generally implies a certain level of standard for vehicle quality and customer service, offering a sense of reliability for many renters.
- Diverse Fleet Availability: Hertz's extensive network usually means a wide array of vehicle types are available, allowing customers to choose a car that perfectly fits their needs, from a compact for city driving to an SUV for a family trip.
- Streamlined Rental Process: With online booking and loyalty programs like Hertz Gold Plus Rewards, the company aims to make the pick-up and return process as efficient as possible.
- Customer Service and Efficiency (Mixed Reviews): One customer specifically noted the staff at this Temple Hills location as "amazing" and "fast and efficient," indicating positive interactions and quick service. However, another significant review reported a highly negative experience, including a confirmed reservation being denied upon arrival ("no car for me"), and a lack of prior notification. This highlights an inconsistency in service delivery, which is a critical point for potential renters.
- Vehicle Selection (Limited at times): While Hertz generally has a large fleet, one review from this specific location mentioned they "didn't have a huge selection of vehicles" available at the time of rental. This suggests that while variety is a brand promise, local availability can sometimes be limited.
- Proximity and Convenience: The Temple Hills address provides a convenient local option for residents of Prince George's County, saving them the commute to airport locations.
Given the mixed customer feedback, it is advisable for prospective renters to confirm their reservation thoroughly, inquire about vehicle availability in advance, and potentially call the branch directly on the day of pick-up to ensure their reserved car is ready. Documenting any pre-existing vehicle damage upon pick-up is also a prudent step.
To reach Hertz Car Rental at their 4520A St Barnabas Rd location in Temple Hills, Maryland, you can use the following contact details:
- Address: 4520A St Barnabas Rd, Temple Hills, MD 20748, USA
- Phone: (301) 702-0361
- Mobile Phone: +1 301-702-0361
It is always recommended to contact the branch directly to confirm their specific hours of operation, current vehicle availability for your desired dates, and any particular requirements for documentation or deposits. Clear communication prior to your rental can help facilitate a smoother experience.
For residents of Maryland, particularly those in Temple Hills and surrounding areas, Hertz Car Rental at 4520A St Barnabas Rd offers a well-known and generally accessible option for their car rental needs. The convenience of a neighborhood location from a major brand like Hertz is a significant advantage, reducing travel time and hassle compared to airport-based rental counters.
Hertz's broad fleet and extensive range of services typically cater to a wide array of local requirements, whether it's for daily commuting while your car is serviced, a weekend family trip to a Maryland state park, or a business trip within the DMV area. The potential for efficient service, as noted in some positive reviews, also adds to its appeal as a convenient choice for locals.
However, it is crucial for Marylanders to be mindful of the inconsistent customer experiences reported. While some find the staff "amazing" and service "fast and efficient," others have faced the frustration of unfulfilled reservations. Therefore, while Hertz at Temple Hills is suitable for its local accessibility and brand offerings, prospective renters are advised to be proactive: confirm reservations, call ahead, and diligently inspect vehicles to ensure a smooth and reliable rental experience for their journeys across Maryland.
Hertz Car Rental Inside
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental Location
Hertz Car Rental
4520A St Barnabas Rd, Temple Hills, MD 20748, USA
Hertz Car Rental Reviews
priceMONEYsystemstarsreceiptvacuumgentlemanpoliciesdepositselection
★ 5★ 4★ 3★ 2★ 1I went to the Hertz’s on St.Barnabas rd in temple hill’s Maryland.They was fast and efficient but didn’t have a huge selection of vehicles.But the staff was amazing in doing their job well.
Jun 15, 2025 · Francine BurroughWould give 0 stars. Made a reservation which was confirmed. Got all the way there and was told by the older gentleman that they had no car for me. This is unacceptable. They should have called me before hand. Worse service I ever received at a car rental place
Jun 28, 2025 · Davon YoungWe came here to pick up a vehicle and we were told that there were no cars available and that our reservation didn't actually hold anything. We made several attempts to contact hertz directly and haven't reached a resolution. Attendent was also very rude and got quite loud while we were asking questions as we were confused since our reservation still even now shows active and late picking up.The fact that this review is being responded to but no actual resolution has even been attempted really shows how little care is given to the customer experience. If you are considering renting from this location do yourself a favor and go directly across the street to Enterprise they got us on checked out and on the road before this generic response was even attached to this review. Abhorrent customer service by hertz. I will always go with Enterprise thanks to this experience.
Jun 28, 2025 · KaZya MurphyThis was honestly the worst customer service experience I’ve ever had at a rental location. The older Black gentleman working the front was incredibly rude and dismissive. Despite having customers in the waiting room, he answered phone calls as if no one was standing there, holding extended conversations while we waited. When he finally addressed me, he was short, unhelpful, and downright rude. I can’t believe someone with such a poor attitude is in a customer-facing role. I will not return to this location.
Jun 23, 2025 · Patrice HawkI rented a car due to my car being repaired. Pick up date was 06/26. When I got the car, Ms/Mrs. Ronda asked me if I wanted insurance on the vehicle which twenty something dollars per day. Geico was paying for the rental so I only had to pay for insurance and deposit, which was $50. I was hesitant on adding insurance because Geico gave me 12 days for the rental and I didnt want to pay for 12 days if I wasn't going to have the car for 12 days. So Ms/Mrs. Ronda asked me if I wanted to add the insurance for 5 days and i could extend it if needed. I agreed to do so because she made it sound optional to extend the coverage. I kept the car for 12 days and picked up my vehicle from Caliber Collision. Caliber Collision informed me to contact Hertz to have someone pick up the vehicle. I called Caliber collision around 830am on 07/07 and informed the African American gentleman with the limp that I had dropped the vehicle off at Caliber Collision and he asked me did I speak with anyone at Hertz before dropping the vehicle and I informed that I didnt but the again, the car is at Caliber Collision and needs to be picked up. He had somewhat of an attitude I guess because I didnt arrange this before dropping off the vehicle... I had assumed the vehicle would be picked up on that day. Ms/Mrs. Ronda calls me on 07/10 stating that Geico has stopped paying for the rental and I informed her that I dropped the vehicle off on the 7th at Caliber Collision because I had to pick up my car. I told her I spoke to thay man on the 7th but apparently he didnt mention it to anyone. I asked Ms/Mrs. Ronda is that reason there's a hold on my account of $427 and she responded yes, but once the car is returned I should get my $50 deposit back. I said well what about the remainder of the money because I only opted for 5 days of insurance and I never opted to extend it further. She stated once coverage is added, it doesn't drop off, it stays on until vehicle is returned. This is the same lady off said to my face that I was adding coverage for five days and extending coverage could be added if I called in to do so. The lack of information I was has put me in a financial situation and inconvenienced me so much and Hertz was unprofessional. It is now 07/12 and I still dont have my deposit back because this $427 hold on my account. Worst rental car experience I've ever had. Then the rental car seemed like it hadn't been maintenence, the windshield wipers were TERRIBLE. It was raining and I could barely see because the wipers need to be replaced.UPDATE: I woke up to additional charges added on to the $427, totalling $500 and my account is overdrawn by $75. And why was I charged $140 for FUEL??!??!?
Jul 15, 2025 · RB Scales
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