Hertz Car Rental - Pasadena - E Colorado Boulevard Photos










Hertz Car Rental - Pasadena - E Colorado Boulevard Introduce
For residents of Pasadena and the vibrant communities across the San Gabriel Valley in Southern California, reliable and accessible transportation is more than just a convenience; it's a necessity. Whether your personal car is in the shop, you're planning a weekend getaway to the beautiful California coast or mountains, or you simply need a flexible vehicle for errands and family outings, a local car rental service can be incredibly valuable. This article focuses on Hertz Car Rental - Pasadena - E Colorado Boulevard, providing an overview of its services and highlighting why it's a pertinent option for locals seeking dependable vehicle solutions in the Golden State.
Hertz Car Rental - Pasadena - E Colorado Boulevard is conveniently located at 2070 E Colorado Blvd, Pasadena, CA 91107, USA. East Colorado Boulevard is a well-known and central thoroughfare in Pasadena, celebrated for its commercial establishments and excellent connectivity. This strategic location ensures that the Hertz branch is highly accessible for residents not only within Pasadena itself but also from neighboring areas such as Arcadia, San Marino, San Gabriel, Altadena, and Alhambra. Its position on a major road means that reaching the office and picking up your rental vehicle is straightforward, avoiding the more complex logistics often associated with airport rental counters. For locals, this ease of access and the direct presence within the community make it an ideal choice for spontaneous or planned car rental needs, seamlessly fitting into their daily routines. The branch's consistent weekday and Saturday hours further enhance its convenience for the Southern California lifestyle.
Hertz, as a globally recognized leader in the car rental industry, offers a comprehensive suite of services designed to meet a wide array of customer demands. The Pasadena E Colorado Boulevard branch typically provides the following offerings:
- Diverse Vehicle Selection: Hertz maintains an extensive fleet, catering to various preferences and budgets. This includes fuel-efficient Economy (e.g., Chevrolet Spark, Kia Niro) and Compact (e.g., Ford Focus, Toyota Corolla) cars for efficient city driving, comfortable Mid-size (e.g., Mazda 3, Chevrolet Malibu) and Full-size sedans, and a range of SUVs (e.g., Nissan Rogue, Chevrolet Equinox, Nissan Pathfinder), with the Nissan Pathfinder being a particularly popular choice at this location. They also offer minivans, pickup trucks (like the RAM Pickup), and sometimes specialty vehicles such as convertibles (e.g., Ford Mustang Convertible) or even electric vehicles (EVs like the Tesla Model 3 at select locations, which may include this one given modern fleet trends).
- Short-Term and Long-Term Rentals: Whether you need a vehicle for a single day, a weekend excursion, a week-long vacation, or an extended period (e.g., during prolonged vehicle repairs), Hertz offers flexible rental durations to accommodate various plans.
- Online Reservation and Expedited Pick-up: Customers can conveniently book and manage their reservations online through the Hertz website or mobile app. Features like online check-in are designed to streamline the pickup process, potentially reducing wait times at the counter.
- Optional Add-ons and Protection Plans: To enhance the rental experience and provide peace of mind, Hertz offers a variety of optional add-ons. These can include GPS navigation systems, child safety seats (infant, child, and booster), and various protection plans (such as Loss Damage Waiver and Personal Accident Insurance) to limit financial responsibility for damage or theft.
- AAA Member Benefits: For AAA members, this Hertz location offers exclusive benefits, including potential discounts up to 10% (or even 20% on base rates for daily, weekend, and monthly rentals), free use of one child seat, free additional qualified AAA drivers, free Hertz Gold Plus Rewards® membership, and reduced fees on NeverLost® GPS rentals.
- Cross-Border Travel Options: Most vehicles rented from U.S. Hertz locations can be driven into Canada (with valid license and rental record), offering flexibility for cross-border trips for Californians.
The Hertz Car Rental - Pasadena - E Colorado Boulevard location, while part of a large corporate entity, has specific characteristics that define its local service. However, it's important for local customers to be aware of both its benefits and potential challenges, as indicated by recent customer feedback:
- Diverse Fleet for Various Needs: The availability of a wide range of car types, from economical compacts to larger SUVs like the Nissan Pathfinder, ensures that customers can usually find a vehicle suitable for their specific requirements, whether it's for fuel efficiency or passenger/cargo space.
- Competitive Pricing (with deals): Hertz frequently offers deals and promotions, especially for AAA members, which can make their rates competitive and affordable for local renters looking for value. Average daily prices can vary, but good deals are often available.
- Convenient Pasadena Location: Being situated directly on East Colorado Boulevard provides easy access for Pasadena residents, making it a convenient pick-up and drop-off point away from the airport rush. It's close to local landmarks like Pasadena City College and Caltech.
- Reliable Operating Hours: The branch operates consistently from Monday to Friday (8:00 AM - 5:00 PM) and on Saturdays (9:00 AM - 12:00 PM), allowing for rentals that fit a typical weekday or weekend schedule.
- Potential for Long Wait Times: Some customer reviews indicate that there can be "very long wait" times to be served, which can be frustrating for busy individuals. This suggests that while staff may be "nice once you get to talk to them," the staffing levels might sometimes be challenged by demand.
- Challenges with Vehicle Availability and Policy Communication: A notable concern raised by customers includes instances where reserved cars were not available, leading to frustration and potential charges for different vehicle types or extended rental periods due to miscommunication about Sunday closures or drop-off procedures. This highlights the importance of confirming details directly with the branch.
- No After-Hours Drop-off Facility: Crucially, this location reportedly does not have an after-hours drop-off service or a lock box. This is a significant point for customers who might need to return vehicles outside of stated business hours, potentially leading to extra charges if not planned for.
For inquiries, reservations, or to confirm specific details about their fleet and services, you can contact Hertz Car Rental - Pasadena - E Colorado Boulevard using the following information:
Address: 2070 E Colorado Blvd, Pasadena, CA 91107, USA
Phone: (626) 578-0443
Mobile Phone: +1 626-578-0443
It is strongly recommended to call the branch directly or consult their official website for the most current operating hours, specific vehicle availability, and to clarify any rental policies, especially regarding weekend returns and after-hours options, to ensure a smooth experience.
For residents of Pasadena and the wider Southern California area, Hertz Car Rental - Pasadena - E Colorado Boulevard presents a viable option for their car rental needs, offering the breadth of choice and reliability expected from a major brand. Its prime location on a central Pasadena boulevard provides convenient access for locals, making it easy to pick up a rental without navigating airport traffic. The diverse fleet ensures that whether you need an economical car for daily errands, a comfortable sedan for family travel, or a spacious SUV for a weekend adventure across California, there's likely a vehicle to suit your needs. However, as with any service, being proactive is key. While the staff aims to be helpful, confirming vehicle availability, understanding return policies (especially for Sundays, as the location is closed with no after-hours drop-off), and ensuring all aspects of your reservation are clear directly with the branch can help mitigate potential issues. For locals, taking these steps will help ensure a more seamless experience with a globally recognized rental provider, offering a dependable solution for their transportation requirements right within their community.
Hertz Car Rental - Pasadena - E Colorado Boulevard Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Pasadena - E Colorado Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Pasadena - E Colorado Boulevard Location
Hertz Car Rental - Pasadena - E Colorado Boulevard
2070 E Colorado Blvd, Pasadena, CA 91107, USA
Hertz Car Rental - Pasadena - E Colorado Boulevard Reviews
moneymanagementcallteslaartwalkingnamereviewoverbookedsolution
★ 5★ 4★ 3★ 2★ 1I booked a car online. My friend dropped me off. Before i even walk in a bald black guy comes out (only pointing out his race cause i never got his name). He goes “I’m telling you right now we ain’t got no cars today” and then I’m just looking confused and keep telling him i already booked and paid and he keeps repeating that. Then he goes “tell bro bro to pick you right back up” cause he saw my friend drop me off. 0 customer service and etiquette to the point it was actually amusing. Then i say “ so what happens to the money then? “ he gave me a number to call. I called them to process a refund. And it never happened. I’m still in the process of getting my refund a week later
May 22, 2025 · HusseinStaff are nice once you get to talk to them, but there is always a very long wait. I was authorized by my insurance company to rent a car from them and was told to return in on a Sunday, but NOBODY alerted me to the fact that they are closed on Sunday and there is no place to drop off the car or lock box, so I had to return on Monday and now I am being charged for the extra day and they would not honor their mistake. This is just unfair. Specially considering I was renting a car because I lost mine to a wildfire. A little more sensitivity would have gone a long way.
Feb 27, 2025 · Mariana Stern“Stan” here is being RUDE and Unhelpful. He’s being rude even after we made a reservation online, got my card over the phone earlier today, and when we arrive here, hot, tired… This Person says “we don’t have any cars available” and seems that doesn’t care we have a reservation here. He just doesn’t seem to help, just told me to go to another location see if they can help.. What’s the point of a reservation? I should’ve been told this beforehand so I could’ve went with another company and not have to be away from home without a ride….. Can Management or corporate reach out please?
Sep 05, 2024 · DJGHOOST1999Long wait: I had to wait nearly an hour to check in and get a car despite having a reservation. My car was also not ready so the front desk person had to clean my car, and I had to wait for that. When I returned my car, I came in the morning to see if I could avoid a long wait and there wasn’t any line, so I’d recommend coming before 11am!No late night drop off: When I booked through Expedia, it seemed like I could do a late night drop off but this was not the case. You can only drop off during business hours.Good service: Despite being absolutely slammed, the workers were patient and nice. I could tell that they were doing their absolute best despite annoyed customers.
Jan 07, 2025 · Kristy OkadaI have rented from here at least 10 times, so plenty of experience. The service is mediocre at best, sometimes very poor–with the exception of one gentleman who works here and seems to be the only one with any sense of customer service. They are extremely inflexible and do not like any changes to be made–want to add a driver or switch credit cards when you try to pick up the car? Good luck. They NEVER have enough cars. You will not have a choice of vehicle when renting here. They turn down customers with recently-booked reservations left and right, and are not apologetic whatsoever. (Oh yeah–they always have tons of Teslas, but you will NOT be upgraded to one for free if they don’t have a car for you. They will politely tell you to kick the curb or pay for the upgrade). Call in advance to confirm your reservation if you really need it, or just go to enterprise down the street. They offer exponentially better customer service.
Nov 05, 2022 · Jaques Anthony
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