Hertz Car Rental - Plymouth - Best Chrysler/dodge Hle

- 520 Colony Pl, Plymouth, MA 02360

For residents and visitors in the historic town of Plymouth, Massachusetts, having access to reliable transportation is key to navigating the area's charm, coastal beauty, and surrounding communities. Whether you're planning a trip to the beach, visiting family, or need a temporary vehicle while yours is serviced, a convenient car rental option can make all the difference. Hertz Car Rental, specifically the "Plymouth - Best Chrysler/Dodge Hle" location, aims to serve these local needs. This article provides an in-depth look at this particular Hertz branch, offering insights into its services, accessibility, and what local users can expect.

Car rentals offer unparalleled flexibility, allowing you to explore Massachusetts at your own pace, without the constraints of public transport schedules or the cost of ride-sharing services for every journey. Hertz, a globally recognized brand, brings its extensive fleet and service standards to the Plymouth community, though it's important for local users to understand the specifics of this "Home Location Edition" (HLE) branch.

The Hertz Car Rental - Plymouth - Best Chrysler/Dodge Hle is situated within the Best Chrysler/Dodge dealership, making it a unique setup compared to standalone rental offices. You can find them at:

520 Colony Pl, Plymouth, MA 02360, USA

Colony Place is a prominent shopping and dining destination in Plymouth, located just off Route 3 (Pilgrims Highway), a major artery connecting the South Shore to Boston and Cape Cod. This location within a dealership offers a distinct dynamic. While it provides a known landmark for navigation and ample parking, it's essential to note, as some customer reviews highlight, that the direct interaction for rental services may be handled by dealership staff rather than dedicated Hertz employees. This integrated setup means that while the location is physically convenient, the customer service experience might be intertwined with the dealership's operations. It's easily accessible by car from various parts of Plymouth and neighboring towns, thanks to its proximity to major roadways.

Given its nature as a dealership-based HLE, direct shuttle services from airports are generally not offered for this specific location. For those arriving from out of town without immediate transportation, coordinating a ride to the dealership would be necessary. Always confirm pick-up instructions and procedures directly with the branch prior to your arrival.

Hertz Car Rental typically offers a wide array of services to accommodate different rental needs, which are generally available through their HLE locations like the one in Plymouth. These services include:

• Diverse Fleet Options: Hertz boasts a comprehensive fleet, ranging from fuel-efficient compact cars ideal for solo travel or short trips to spacious sedans, SUVs, and minivans for families or groups. They also often provide specialty vehicles, including luxury cars, electric vehicles (EVs), and trucks or cargo vans for moving or business purposes. Specific availability may vary by location and time of booking.

• Flexible Rental Durations: Whether you need a vehicle for a single day, a weekend excursion, a week-long vacation, or extended periods (monthly rentals), Hertz provides flexible options to match your schedule.

• One-Way Rentals: For travelers who need to pick up a car in Plymouth and drop it off at a different Hertz location, one-way rental services are typically available, offering convenience for interstate travel or relocations (additional fees may apply).

• Optional Add-ons and Protections: Renters can enhance their experience with various add-ons such as GPS navigation systems, child safety seats (infant, toddler, booster), and satellite radio. Hertz also offers various protection plans, including Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), to provide coverage for the rental vehicle and third-party liability. It's advisable to review these options carefully and compare them with your personal auto insurance policy.

• Hertz Gold Plus Rewards: For frequent renters, the Hertz Gold Plus Rewards program offers benefits such as expedited pick-up (skipping the counter), earning points for free rental days, and exclusive offers. While the "skip the counter" feature might vary slightly at HLE locations where dealership staff manage interactions, the benefits of earning points and member-exclusive rates usually apply.

• Disability Services: Hertz is committed to providing services for customers with disabilities. They offer hand controls and spinner knobs free of charge, with advance notice, to assist drivers. It's recommended to call the branch directly to confirm availability and make necessary arrangements.

While the location at a dealership presents unique aspects, several features and highlights are associated with Hertz services:

• Brand Reputation: Hertz is a well-established global brand in the car rental industry, known for its extensive fleet and generally standardized services. This provides a certain level of assurance regarding vehicle quality and rental policies.

• Variety of Modern Vehicles: The fleet often includes relatively new models equipped with modern amenities like air conditioning, automatic transmissions, and infotainment systems, contributing to a comfortable driving experience.

• Convenient Location (within Colony Place): Being part of the Colony Place complex means renters have easy access to various retail stores, restaurants, and other amenities while picking up or dropping off their vehicle. This can be a practical advantage for those who need to run errands concurrently.

• Local Accessibility: For residents of Plymouth and surrounding towns, this HLE provides a local alternative to airport rental locations, potentially saving time and transportation costs to and from major hubs.

It is important to acknowledge that customer reviews for this specific location indicate challenges. One review highlights an issue with vehicle availability for last-minute bookings despite the website allowing the reservation, stating "I was told they didn't have any cars available since I booked this last minute." Another review points to the lack of a dedicated Hertz employee and "extremely unprofessional" behavior from dealership staff during drop-off, including reluctance to provide a receipt. These points suggest that while the Hertz brand is well-known, the service experience at this particular dealership-based location may vary and require customers to be proactive in confirming details and documenting transactions.

For reservations, inquiries, or to confirm vehicle availability at the Plymouth - Best Chrysler/Dodge Hle, you can contact them using the following details:

Address: 520 Colony Pl, Plymouth, MA 02360, USA

Phone: (508) 231-9401

Mobile Phone: +1 508-231-9401

Operating Hours:

• Monday - Friday: 8:00 AM - 6:00 PM
• Saturday: Closed
• Sunday: Closed

Given the feedback regarding availability and service, it is highly recommended to call this specific location directly well in advance of your desired pick-up time to confirm vehicle availability and understand their exact procedures for both pick-up and drop-off, especially concerning receipts.

For those in the Plymouth, Massachusetts area, Hertz Car Rental at 520 Colony Place, located within the Best Chrysler/Dodge dealership, offers a convenient local option for vehicle rentals. Its position within a well-known commercial plaza and close proximity to Route 3 makes it easily accessible for residents across Plymouth and surrounding South Shore communities. The appeal for locals often lies in avoiding the higher prices and logistical complexities of airport rental desks.

However, potential renters should approach this location with informed expectations, particularly regarding the customer service experience. While the Hertz brand promises a diverse fleet and established policies, the operational model at a dealership HLE might lead to variations in service efficiency and staff responsiveness. It is crucial for locals to proactively communicate their needs, confirm reservations, and ensure all transaction details are clearly documented. Despite past customer feedback, for a local needing a car in Plymouth without traveling to a major city or airport, this Hertz location remains a viable option, providing the necessary mobility for navigating beautiful Plymouth County and beyond. By being prepared and communicating clearly, Massachusetts residents can leverage this conveniently located Hertz for their various transportation needs.

Hertz Car Rental - Plymouth - Best Chrysler/dodge Hle

520 Colony Pl, Plymouth, MA 02360, USA