Hertz Car Rental - Portland - Portland International Jetport (MAINE) (Pwm)

- 1001 Westbrook St, Portland, ME 04102

The agency’s fleet is varied, designed to cater to a diverse range of needs, from compact cars suitable for navigating Portland's city streets to robust SUVs and minivans necessary for family trips or tackling Maine's varied weather conditions. Popular vehicle types frequently rented here include the versatile Nissan Rogue and the dependable Volkswagen Jetta, indicating that the location is well-stocked with vehicles ideal for Maine driving.

While the general expectation is for a high standard of service and vehicle quality that Hertz is known for, customers should be aware of a recurring theme in recent feedback concerning vehicle presentation. Several real customer reviews point out issues with the cleanliness of the vehicle exteriors and interiors upon pickup, despite the internal check-in process being described as "very smooth." While the convenience of the location and the process is praised, prospective renters are advised to quickly check the cleanliness of their assigned vehicle before driving off to ensure it meets their standards.

This address corresponds to the consolidated car rental area at the Jetport, meaning customers do not need to take an off-site shuttle. Upon arriving at PWM, renters can simply follow the signs from the baggage claim area to the Rental Car Center, which is typically located within a short, convenient walk from the terminal, often inside the new parking garage structure. This integrated location saves precious time for weary travelers or locals on tight schedules.

In terms of local access for residents, the location is immediately off Westbrook Street, offering quick connections to I-295 and the Maine Turnpike (I-95), providing a swift route out of Portland and to all points north, south, and west.

The facility also ensures comfortable access for all patrons:

• Wheelchair Accessible Entrance: The Hertz counter and access points are equipped to be easily navigable for customers using wheelchairs or other mobility aids, maintaining the Jetport's standards for public access.
• Wheelchair Accessible Parking Lot: Dedicated, convenient parking spaces are available on-site for customers, making the pickup and drop-off process simpler for those with accessibility needs.
• On-site Parking: Dedicated on-site parking is available for customers picking up and returning vehicles within the consolidated rental car facility structure at the airport.

• Wide Fleet Selection: The fleet typically includes economy and compact cars (such as the Chevrolet Spark or Ford Focus), standard and full-size sedans (like the Volkswagen Jetta or Chevrolet Malibu), a variety of SUVs (including the popular Nissan Rogue and Jeep models), minivans, and occasionally luxury vehicles, all available for daily, weekly, or monthly rentals.
• Onsite Services: The convenience of 'Onsite services' means the rental counter and vehicle pick-up/drop-off areas are located within the airport's consolidated rental car facility, just steps from the terminal.
• Online Check-in: Customers often report a 'very smooth' experience when utilizing the online check-in feature, allowing for expedited service at the counter and a quicker start to their journey.
• Insurance and Protection Options: Standard rental protection products are available for purchase, including Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), allowing customers to tailor coverage to their needs.
• Flexible Payment Options: To accommodate all customers, the agency accepts multiple forms of payment, including Credit Cards, Debit Cards, and the use of NFC mobile payment systems, offering modern transaction flexibility.
• Add-ons Available: Customers can typically rent additional equipment such as GPS navigation units (like Hertz NeverLost®) and child safety seats (infant, child, and booster seats) for a daily fee.

• Active Military Discounts: A notable and valued feature is the provision of active military discounts. This special offering provides savings for service members who are traveling, making it a particularly good choice for military personnel stationed in or visiting Maine.
• Immediate Airport Access: As an on-site provider, Hertz is situated within the consolidated car rental atrium inside the Jetport's parking garage. This means minimal walking and no shuttle bus needed, which is a significant time-saver and convenience, especially during harsh Maine weather or late-night arrivals.
• Global Rewards Program: Customers can utilize the Hertz Gold Plus Rewards® loyalty program. Membership allows users to skip the counter at many locations, earn points, and often benefits from complimentary or reduced rates on specific services or add-ons, speeding up the rental process.
• AAA Member Benefits: AAA members may qualify for additional benefits and discounts, such as a percentage off the base rate, free use of one child seat, complimentary additional qualified AAA drivers, and a reduced fee on GPS rentals.
• Round-the-Clock Operations: The Jetport location maintains long operating hours, often opening early and closing late, seven days a week, to align with flight schedules, ensuring cars are available even for early morning departures or late-night arrivals.

Address: 1001 Westbrook St, Portland, ME 04102, USA
Phone: (207) 774-6391
Mobile Phone: +1 207-774-6391

The agency is located inside the Portland International Jetport (PWM) consolidated rental facility. Always confirm your reservation details and operating hours, particularly around holidays or extreme weather events common in Maine.

The availability of the full Hertz fleet, from economical small sedans perfect for a quick run down to the Old Port to rugged SUVs like the Nissan Rogue, ensures that you can find a vehicle perfectly suited for the Maine terrain and seasons. Furthermore, the valuable Active Military Discount is a significant incentive for service members.

While customers have occasionally noted issues with the exterior cleanliness of vehicles—a point that management would benefit from addressing—the core benefits of a fast, efficient transaction, a modern fleet selection, and a prime airport location position Hertz as a top contender for car rental services in the Portland area. By leveraging their online check-in and membership programs, customers can maximize the efficiency and enjoy a smooth start to their journey into or around Maine.

Hertz Car Rental - Portland - Portland International Jetport (MAINE) (Pwm)

1001 Westbrook St, Portland, ME 04102, USA