Hertz Car Rental - Portland - South East Stark Street Photos










Hertz Car Rental - Portland - South East Stark Street Introduce
For many Oregonians, having access to a reliable vehicle beyond their own can be incredibly useful, whether for a quick trip across town, a weekend escape to the mountains or coast, or simply when your personal car is in the shop. While airport rental locations are often top of mind, neighborhood branches like Hertz Car Rental - Portland - South East Stark Street offer a convenient alternative, specifically catering to the local community's needs. This article is crafted for you, the Oregon resident, to provide a clear, engaging, and factual overview of what this specific Hertz location offers for your transportation requirements.
Hertz is a globally recognized name in the car rental industry, known for its extensive fleet and various rental options. This particular location aims to serve the local East Portland community, providing a more accessible option for those who don't necessarily need an airport pickup or prefer a less bustling environment. Let's delve into what makes the SE Stark Street Hertz a potential choice for your next car rental.
Hertz Car Rental - Portland - South East Stark Street is conveniently situated at 12136 SE Stark St, Portland, OR 97216, USA. This location places it squarely within a vibrant Portland neighborhood, making it particularly accessible for residents living in East Portland and surrounding areas.
Unlike airport branches that might require shuttle rides or navigating busy terminals, this neighborhood location offers a more straightforward experience for local pick-ups and drop-offs. It's easily reachable by personal vehicle via SE Stark Street and other major thoroughfares in the area. While there may not be "skip the line" features as seen at larger airport operations, the relatively smaller scale often means a more direct interaction with staff. Public transportation options, including TriMet bus lines, likely serve the vicinity, offering an alternative for those without immediate car access. Its non-airport setting can translate to a quicker entry and exit experience, focusing on local convenience rather than large-scale travel logistics.
Diverse Vehicle Selection: This Hertz location typically offers a range of vehicles to cater to various needs. While their fleet size might be smaller than airport counterparts, you can generally expect options from economy cars (e.g., Chevrolet Spark, Ford Focus) for efficient city driving, to mid-size sedans (e.g., Kia K5, Volkswagen Jetta) for comfortable commutes, and potentially small SUVs (e.g., Nissan Rogue) for more versatile travel within Oregon.
Short-Term Rentals: Ideal for daily, weekend, or weekly rentals, this branch caters to individuals needing a car for specific, shorter durations, whether it's for errands, a quick trip, or a temporary replacement.
Hertz Gold Plus Rewards Program: For frequent renters, the Hertz Gold Plus Rewards program allows members to earn points on rentals, which can be redeemed for free rental days. While the "skip the line" feature might not apply in the same way as at airports, membership can still streamline the reservation process and offer benefits.
Optional Add-ons: Customers can typically choose to add features like GPS navigation (though availability of in-car GPS might vary with newer vehicles, as noted in a review about phone plug-ins), child safety seats, and various protection options to their rental.
Flexible Pick-up and Drop-off Hours: The branch operates on specific weekday hours (typically Monday-Friday 8:00 AM - 5:00 PM) and is usually closed on weekends. It's crucial for renters to be aware of these hours to ensure timely pick-up and drop-off.
Neighborhood Convenience: For Portland locals, this branch's location on SE Stark Street offers a more accessible and less chaotic alternative to airport rental counters, especially for those living in East Portland neighborhoods.
Personalized Service: With a smaller operation, there's often a greater opportunity for more personalized interaction with staff, as implied by a customer mentioning a "nice guy" at the counter, even amidst a wait.
Guaranteed Car Class: One customer noted receiving "the car I paid for (Kia K5)," suggesting that despite a smaller fleet, the branch strives to provide the reserved vehicle class.
Smooth Return Experience: A positive highlight mentioned by a customer was a "smooth return experience," indicating efficient processes once the vehicle is brought back.
Competitive Pricing: While specific pricing varies, Hertz generally offers competitive rates, and neighborhood locations can sometimes have different pricing structures compared to airport branches.
For those planning to rent from Hertz Car Rental - Portland - South East Stark Street, here is their direct contact information:
Address: 12136 SE Stark St, Portland, OR 97216, USA
Phone: (503) 772-4750
Mobile Phone: +1 503-772-4750
It's always a good practice to call ahead, especially during peak times or if you have specific questions about vehicle availability, hours, or any unique rental requirements. This can help confirm details and potentially avoid any unforeseen issues.
For Oregon locals, particularly those residing in the East Portland area, Hertz Car Rental - Portland - South East Stark Street offers a compelling set of advantages, making it a suitable option for various car rental needs.
Firstly, its neighborhood location is a key benefit. Unlike the often-hectic environment of airport rental counters, this branch provides a more convenient and often quicker access point for residents. It eliminates the need for extended travel to and from the airport, saving time and simplifying logistics for everyday use or local trips.
Secondly, while customer experiences can vary, particularly regarding potential wait times due to staffing or specific customer service interactions, the fact that it's a smaller operation can sometimes lead to a more personal and direct service experience. Customers have noted receiving the car class they booked and experiencing smooth returns, which are crucial aspects of a positive rental experience. While one review highlighted an unfortunate miscommunication regarding a reservation, it also underscores the importance of clear communication and confirmation, which is valuable advice for any rental interaction.
Lastly, for those who don't require the vast fleet of an airport location but value a trusted brand, Hertz on SE Stark Street offers a reliable choice. It's ideal for a quick rental to visit family, handle local errands, or embark on a spontaneous adventure within Oregon without the added complexities of an airport pickup. By being mindful of their operating hours and potentially calling ahead for popular times, locals can leverage this Hertz branch for a convenient and efficient car rental solution right in their own community.
Hertz Car Rental - Portland - South East Stark Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Portland - South East Stark Street Location
Hertz Car Rental - Portland - South East Stark Street
12136 SE Stark St, Portland, OR 97216, USA
Hertz Car Rental - Portland - South East Stark Street Reviews
priceairportpickupinsurancenumberfeecallparkingcontractdebit card
★ 5★ 4★ 3★ 2★ 1Once you get to the counter, it was good- but there was only one employee working so I had to wait almost 40min for him to get through the 4 people in front of me first (this was at 10am on a Thursday). Not his fault, he was a nice guy, but wished there was one more person working. There’s no “skip the line” feature like at airports, so you have to wait. It’s a small fleet but I got the car I paid for (Kia k5) and had a smooth return experience.
Jun 30, 2025 · ShivanOn the morning of Wednesday June 25th, 2025, my wife & I arrived at Hertz on Stark in Portland to rent a car. The associate told us that no cars were available but perhaps, in a couple of hours a return would come back. I asked the associate to check again & it turned out that a car was available. My wife wanted to use her Costco visa for the $1 hold but the associate wouldn’t allow her to because her license had her name as ‘Christine’ & the cc had ‘Christie.’ So the associate said he would wait for her to verify with Costco card services if she could put the $1 hold on another cc that had ‘Christie’ on it and still use the Costco visa to pay for the rental. She stepped back from the counter & called immediately & 5 mins later had her answer. She returned to the counter where the associate told her that he had rented the car & didn’t have any others. We couldn’t believe it. She was in the office not 8 feet away from the counter in full view of the associate the whole time. He justified his actions saying that technically he couldn’t hold a car and repeated himself several times, nervous & seemingly unsure how we would react. We were not impressed. My wife exited & I thanked him and walked out never to return to Hertz. Very bizarre behavior.
Jul 02, 2025 · Jules DoyleGreat service. Easy steps for pickup and return. Wonderful car. This will become our new go to spot for rentals. Truly great from start to finish.
Jul 10, 2025 · Andrew GurevichBeen a Hertz member for a long time and usually rent from airport locations, however, I have had nothing but excellent experiences at this location. The staff here are considerate and very patient. Despite having a pretty limited selection of vehicles on their small lot, I would still rather rent here than with T*ro. Straight-forward, no-nonsense.
May 02, 2025 · B EscamillaThe recent car rentals I've done at this location have gone smoothly with no issues at all. I wanted to call out AJ as they were absolutely fantastic when I returned my vehicle. They went above and beyond to help accommodate my needs and concerns. This location has a mix of petrol and EV options for flexibility.
Mar 05, 2025 · Robert Wu
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