Hertz Car Rental - Raleigh - Raleigh-durham International Airport (RDU)

- 1017 Rental Car Dr, Raleigh, NC 27623

For many North Carolinians, having a reliable mode of transportation is essential, whether it's for navigating daily life in the Triangle, embarking on a coastal getaway, or exploring the majestic Blue Ridge Mountains. Sometimes, your personal vehicle might be unavailable, or you simply need a different type of car for a specific purpose. This is where car rental services come into play, and for those in the Raleigh-Durham area, Hertz Car Rental at Raleigh-Durham International Airport (RDU) is a prominent option. This article is crafted with you, the local user, in mind, aiming to provide a clear, engaging, and factual overview of what this Hertz location offers, highlighting its suitability for our community.

Hertz is a globally recognized name in the car rental industry, known for its extensive fleet and commitment to serving both leisure and business travelers. While it's an airport location, it's designed to be accessible and efficient, even for locals who aren't flying. Let's explore the specifics of the Hertz RDU branch and how it caters to the needs of North Carolina residents.

Hertz Car Rental at Raleigh-Durham International Airport (RDU) is conveniently situated at 1017 Rental Car Dr, Raleigh, NC 27623, USA. This address places it directly within the consolidated Rental Car Center at RDU Airport.

For North Carolina locals, while it's at the airport, accessing the Rental Car Center is typically straightforward. It's well-signposted from major roads leading to RDU. Upon arrival at the airport, customers typically proceed to the designated shuttle bus pickup area outside baggage claim. Hertz operates courtesy buses that transport renters directly to the rental car lot and counter, which is located about 1/2 mile away from the terminals. This consolidated facility streamlines the process compared to individual off-site locations that might require separate shuttle services for each brand. The clear signage and dedicated shuttle service aim to make the pickup and drop-off process as efficient as possible, even for those who aren't flying. The extended operating hours, often from 5 AM to midnight daily, also provide flexibility for early morning pickups or late-night returns, which can be a significant advantage for busy schedules.

• Extensive Vehicle Fleet: Hertz RDU offers a wide array of vehicle types to suit diverse needs. This typically includes fuel-efficient economy and compact cars (like a Chevrolet Spark or Mazda3) for daily commutes or budget-conscious travel, comfortable mid-size and full-size sedans (such as a Chevrolet Malibu or Toyota Camry), a broad selection of SUVs (including Nissan Rogue, Chevrolet Equinox, or GMC Yukon) for families or those needing more space, minivans (e.g., Chrysler Pacifica), and even pickup trucks (like a RAM Pickup). For those seeking a more premium experience, luxury vehicles (e.g., Volvo S60, Chrysler 300) are also often available. Hertz also offers Electric Vehicles (EVs) at select locations, allowing customers to "Charge up in an EV."

• Short-Term and Long-Term Rentals: Whether you need a car for a short business trip, a weekend getaway to the coast, or an extended rental while your personal vehicle is being repaired, Hertz provides flexible daily, weekly, and monthly rates. Customers have noted the ease of extending rentals if needed, offering convenience for unforeseen circumstances.

• Hertz Gold Plus Rewards Program: This loyalty program allows members to bypass the counter at many locations, go directly to their vehicle, and earn points towards free rental days. For frequent renters, this can significantly speed up the pickup process.

• Insurance Replacement Rentals: Hertz works with insurance companies for replacement vehicle rentals, aiming to simplify the process for customers whose cars are undergoing repairs after an accident or breakdown. While individual experiences vary, their established relationships with insurers can be beneficial.

• Optional Add-ons: To enhance the rental experience, customers can choose from various optional additions such as GPS navigation systems, child safety seats (often free for AAA members), and different protection plans (e.g., Loss Damage Waiver, Personal Accident Insurance). It's always advisable to review these options carefully to understand coverage.

• Additional Driver Options: While adding a spouse or additional driver typically requires them to be present with their valid license, Hertz does offer options to include them on the rental agreement. For AAA members, an additional qualified AAA driver can be added for free.

• Dedicated and Efficient Staff: Several customer reviews highlight positive interactions with staff members, particularly "Kerry" and "Tee," who are praised for being "fantastic help," "extremely swift," "quick, accommodating, and kind." "Tee" was specifically noted for being "SO kind, helpful, caring and genuinely cared to make my life easier/better," indicating a strong focus on customer satisfaction.

• Quick Problem Resolution: The instance of "Kerry" helping to "switch our reservation with an upgrade when we needed a larger vehicle at the last moment for work" demonstrates flexibility and a willingness to resolve customer needs efficiently.

• Variety of Vehicle Types: Access to a large variety of rental vehicles, from compact cars to SUVs and even pickup trucks, allows customers to find a car that precisely fits their needs for any North Carolina adventure.

• Airport Convenience: Being located at RDU means streamlined access for those flying in or out, with dedicated shuttles to the rental car center, minimizing external transit.

• Flexible Hours: The extensive operating hours (5 AM to midnight daily) cater to a wide range of schedules, accommodating both early morning departures and late-night arrivals.

• Hertz Gold Plus Rewards: This program's ability to expedite pickup processes for members is a significant advantage, especially during peak times.

For North Carolina residents looking to connect with Hertz Car Rental at Raleigh-Durham International Airport (RDU), here is their direct contact information:

• Address: 1017 Rental Car Dr, Raleigh, NC 27623, USA

• Phone: (919) 840-4875

• Mobile Phone: +1 919-840-4875

It is always advisable to call ahead for specific inquiries regarding vehicle availability (especially for upgrades or specific models), to confirm the shuttle service details, or to discuss any particular needs you may have for your rental. Checking in online or utilizing the Hertz Gold Plus Rewards program can also help streamline your pickup experience.

For North Carolina locals, particularly those in the dynamic Triangle area, Hertz Car Rental at Raleigh-Durham International Airport (RDU) offers a suitable and often highly convenient solution for their car rental needs. While it's an airport location, its advantages extend well beyond serving air travelers.

Firstly, its location within the consolidated Rental Car Center at RDU, coupled with dedicated shuttle services, means relatively easy access from anywhere in the Triangle. This can be less cumbersome than navigating multiple off-site rental locations. The extended operating hours are also a significant benefit, accommodating varied schedules that might not align with typical business hours.

Secondly, the numerous positive customer reviews highlight a key strength: the people. Staff members like Kerry and Tee are specifically praised for their exceptional helpfulness, professionalism, and genuine care in assisting customers, even with last-minute changes or unexpected needs. This level of personalized service can make a real difference in a potentially stressful situation, like needing a larger vehicle for work on short notice, or after a long travel day. While some reviews mention wait times or policy inconveniences (like adding a spouse in person), the consistent positive feedback on staff dedication and problem-solving abilities is a strong indicator of a customer-centric environment.

Lastly, the extensive fleet variety, including SUVs for family trips, sedans for daily use, and even the option for EVs, ensures that locals can find a vehicle that precisely fits their specific requirements for exploring North Carolina, whether it's for weekend adventures to the coast or mountains, or simply managing daily life when their primary car is unavailable. For North Carolinians seeking a reliable, well-equipped, and customer-focused car rental experience, Hertz RDU is a strong contender.

Hertz Car Rental - Raleigh - Raleigh-durham International Airport (RDU)

1017 Rental Car Dr, Raleigh, NC 27623, USA