Hertz Car Rental - Round Rock - Old Settlers Boulevard

- 1400 E Old Settlers Blvd, Round Rock, TX 78664

Howdy, Texas! When you're in the vibrant city of Round Rock or the surrounding Central Texas area, having a reliable mode of transportation is often essential. Whether your personal vehicle is temporarily out of commission, you're looking to explore the local attractions, or you need a car for an extended period, a trustworthy car rental service can make all the difference. This article aims to provide a comprehensive look at Hertz Car Rental, located on Old Settlers Boulevard in Round Rock, TX, offering insights into their services and what local users can expect.

Hertz is a globally recognized name in the car rental industry, known for its extensive fleet and wide network of locations. The Hertz branch at 1400 E Old Settlers Blvd in Round Rock serves as a convenient local hub, catering to the diverse needs of the community. They typically offer a variety of vehicles, ranging from economical compact cars for quick trips to more spacious sedans, SUVs, and even specialty vehicles for various purposes. While experiences at any service-oriented business can vary, this particular location aims to provide solutions for everything from short-term daily rentals to longer-term contracts, including options for rideshare drivers. They strive to offer efficient service, ensuring that customers can get on the road with a suitable vehicle, minimizing any disruption to their plans.

The Hertz Car Rental branch we are focusing on is conveniently located at:

1400 E Old Settlers Blvd, Round Rock, TX 78664, USA

This address places the Hertz location on East Old Settlers Boulevard, a key thoroughfare in Round Rock. Its position offers excellent accessibility for residents and visitors throughout the city and nearby areas. Old Settlers Boulevard connects to major roads and is easily reachable from I-35, a primary interstate running through Texas, making it simple to access from various parts of Round Rock, Pflugerville, and even North Austin. For those in the northern parts of Williamson County, this branch provides a more local option compared to airport-based rental centers. Its accessibility means less travel time and a more direct route to pick up your rental, allowing you to quickly get moving whether you're heading to Dell Diamond, Old Settlers Park, or venturing further into the heart of Texas.

Hertz Car Rental typically provides a comprehensive range of vehicles and services to meet a wide array of customer demands. At the Round Rock - Old Settlers Boulevard branch, you can generally expect:

• Diverse Vehicle Selection: A wide range of car classes, including economy and compact cars (e.g., Ford Focus) for fuel efficiency, comfortable mid-size and full-size sedans (e.g., Chevrolet Malibu) for everyday use or longer journeys, and various SUVs (e.g., Nissan Rogue) for more space and versatility. They also offer minivans for larger groups and specific utility vehicles like pickup trucks and cargo vans for hauling needs.

• Manager's Special: A flexible option for those seeking the best value, where Hertz assigns a vehicle from their available fleet, often at a reduced rate. This can be a great way to save money if you're open to different vehicle types.

• Long-Term Rentals: Solutions for extended rental needs, whether for weeks or months, offering more competitive rates for prolonged usage, ideal for temporary assignments or when your personal vehicle is undergoing lengthy repairs.

• One-Way Rentals: The convenience of picking up a vehicle at this Round Rock location and returning it to a different Hertz branch, providing flexibility for varied travel itineraries within Texas or across states.

• Rideshare Program (e.g., for Uber Rentals): Hertz offers specific rental programs tailored for rideshare drivers, which may include features like unlimited mileage and basic auto insurance, catering to the unique needs of professionals in this sector.

• Electric Vehicle (EV) Rentals: As part of Hertz's commitment to modern transportation, the availability of electric vehicles allows customers to experience an eco-friendlier and often more technologically advanced ride. Customers should confirm EV availability at this specific neighborhood location.

• Hertz Gold Plus Rewards Program: A free loyalty program that provides benefits such as skipping the counter, quicker returns, and earning points towards free rental days and upgrades, enhancing the experience for frequent renters.

• Optional Add-ons: Customers can customize their rental with optional additions like GPS navigation systems, child safety seats (infant, toddler, booster), SiriusXM Satellite radio, and various protection plans (e.g., Loss Damage Waiver - LDW, Personal Accident Insurance - PAI, Supplemental Liability Insurance - SLI).

• Customer Support and Troubleshooting: As evidenced by customer reviews, the staff at this location is willing to investigate and troubleshoot vehicle issues, such as CarPlay problems, and facilitate car swaps if necessary to ensure a safer and more suitable driving experience.

What makes Hertz Car Rental on E Old Settlers Blvd a point of interest for those in the Round Rock area?

• Exceptional Staff Problem-Solving: A significant highlight comes from a customer who encountered issues with a vehicle initially picked up at the airport. They reported that upon renewing their contract at the Round Rock location, "the staff went above and beyond to investigate and troubleshoot the problem. They ended up swapping my car for another one that better suited my needs." This demonstrates a strong commitment to customer satisfaction and effective issue resolution, even when dealing with problems originating elsewhere.

• Dedicated Customer Service: The staff at this location has received a "5-plus rating" for their service. This indicates a high level of professionalism, friendliness, and a willingness to assist customers effectively, creating a positive interaction despite potential challenges.

• Commitment to Safety and Suitability: The proactive approach to swapping a car to ensure a "safer" drive for the customer highlights a focus on vehicle suitability and safety, which is paramount for any renter.

• Potential for Vehicle Quality/Selection Concerns: While staff service is highly praised, one reviewer noted that they were "not impressed with the available fleet from Hertz, in terms of options and quality, especially in the compact category, which offered very basic and limited vehicles." This suggests that while diverse options are typically available, the quality within certain categories might vary, and it's advisable for customers with specific preferences to inquire about vehicle models upfront.

• Importance of Direct Booking: A highly negative review emphasized severe difficulties with a reservation made through a third-party app, where the customer felt unwelcomed and was eventually told their reservation was canceled. This strongly implies that booking directly with Hertz might lead to a smoother experience at this location.

To connect with Hertz Car Rental at this Round Rock location for reservations or inquiries, use the following details:

Address: 1400 E Old Settlers Blvd, Round Rock, TX 78664, USA

Phone: (512) 733-5810

Mobile Phone: +1 512-733-5810

For Texans in Round Rock and the surrounding Central Texas area, Hertz Car Rental on E Old Settlers Blvd presents a valuable option for their car rental needs. Its convenient location on a major thoroughfare makes it easily accessible for local residents. The overwhelmingly positive feedback regarding the staff's dedication to problem-solving, their willingness to go "above and beyond" to ensure a suitable vehicle, and their "5-plus rating" for service are significant indicators of their commitment to customer satisfaction.

While there might be occasional considerations regarding the fleet's variety or quality within specific categories, the branch's proactive approach to addressing vehicle issues and its generally strong customer service reputation make it a suitable choice. For those prioritizing attentive staff and support, especially when facing unforeseen challenges with their rental, this Hertz location is well-equipped to assist. It's particularly beneficial for individuals needing flexible rental durations or specialized services like rideshare rentals. By perhaps booking directly and communicating specific needs, locals can leverage the highly praised service at this Round Rock Hertz branch for a more reliable and assisted rental experience.

Hertz Car Rental - Round Rock - Old Settlers Boulevard

1400 E Old Settlers Blvd, Round Rock, TX 78664, USA