Hertz Car Rental - Saint Paul - E Kellogg Boulevard Photos










Hertz Car Rental - Saint Paul - E Kellogg Boulevard Introduce
For residents and visitors navigating the vibrant cityscape of St. Paul, Minnesota, and beyond, having access to convenient and flexible transportation is often a necessity. Hertz Car Rental, a globally recognized name in the rental industry, offers a local branch right in the heart of downtown St. Paul on E Kellogg Boulevard. This location serves as a key resource for Minnesotans who need a temporary vehicle, whether for a quick city errand, a weekend getaway to one of our beautiful state parks, or when their personal car is undergoing maintenance.
Renting a car from a neighborhood location like this Hertz branch can offer a different kind of convenience compared to airport rentals. It caters specifically to the needs of the local community, providing an accessible pick-up point within the urban core. While a rental experience can vary from person to person, understanding the specific offerings and location of Hertz on E Kellogg Boulevard is crucial for Minnesotans looking for a reliable car rental solution. This article aims to provide a clear, factual, and informative guide to this Hertz branch, helping you decide if it’s the right fit for your next journey in the Land of 10,000 Lakes.
The Hertz Car Rental branch is situated at 240 E Kellogg Blvd Suite 90, St Paul, MN 55101, USA. This address places it squarely in downtown St. Paul, a bustling area known for its government buildings, businesses, and cultural attractions, including the Xcel Energy Center and the Ordway Center for the Performing Arts. Its location on E Kellogg Boulevard, a major thoroughfare that runs along the Mississippi River, makes it easily identifiable and accessible for those within the city center.
For locals living or working in downtown St. Paul, or in nearby neighborhoods such as Lowertown, Capitol Heights, or Highland Park, this branch offers a highly convenient pick-up and drop-off point. It bypasses the need to travel to the larger and often busier Minneapolis-St. Paul International Airport (MSP) for a rental, which can be a significant time-saver. Public transportation options, including Metro Transit bus routes, are typically available in the immediate vicinity, further enhancing accessibility for those without a personal vehicle to reach the location. Its proximity to major highways like I-94 and I-35E also facilitates easy travel out of the city towards other parts of Minnesota, making it a strategic starting point for various journeys.
- Diverse Vehicle Fleet: Hertz at this location generally offers a range of car types to suit various needs and budgets. This includes economy and compact cars for urban navigation, mid-size and full-size sedans for comfortable travel, SUVs for more space and varied terrain, and sometimes minivans for larger groups or families. Specific availability can depend on the branch's current fleet and demand.
- Short-Term and Long-Term Rentals: Customers can book vehicles for periods ranging from a single day to several weeks or even months, providing flexibility for different travel itineraries, whether it's a quick business trip or an extended visit.
- Optional Add-ons: To enhance the rental experience, Hertz typically offers extras such as GPS navigation systems to help you find your way around Minnesota, child safety seats (infant, toddler, and booster options) for families, and various protection plans.
- Protection Plans: Various insurance and damage waiver options, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), are usually available to provide financial protection during the rental period. It's always advisable for renters to review their personal auto insurance policies to avoid unnecessary duplication of coverage.
- Fuel Options: Renters are generally given choices for how they manage fuel, including returning the car with a full tank, pre-paying for fuel, or having Hertz refuel the vehicle upon return (often with an associated service charge).
- One-Way Rentals: Depending on availability and specific terms, customers may be able to pick up a vehicle at this St. Paul location and drop it off at another Hertz branch, offering flexibility for travel plans that don't involve a round trip.
- Hertz Gold Plus Rewards Program: For frequent renters, joining the Hertz Gold Plus Rewards program can offer benefits like expedited service, earning points towards free rental days, and potential vehicle upgrades.
- Manager's Specials: This location may offer "Manager's Special" rates, which allow Hertz to assign a vehicle from their available fleet, often at a reduced cost, providing value for flexible renters.
- Convenient Downtown Location: A significant highlight for many Minnesotans, particularly those residing or working in St. Paul, is the branch's central downtown location. This makes it easily accessible without the need to travel to the airport, saving time and potentially money on transportation to the rental pick-up point. As one customer noted, "Staying on the other side of the River from this place made this such a convenient rental experience. It was much cheaper than the airport Hertz and they had a decent selection of cars."
- Competitive Pricing: According to customer feedback, this downtown location can offer more competitive rates compared to airport-based Hertz branches, making it a more economical choice for locals. "It was much cheaper than the airport Hertz," a reviewer stated, highlighting a key advantage.
- Clean and Well-Maintained Vehicles (in some cases): Positive experiences include receiving a "clean and great" car, indicating that customers can expect quality vehicles from this branch.
- Decent Selection of Cars: The branch generally maintains a "decent selection of cars," allowing customers some choice in vehicle type to suit their needs.
However, it is crucial for potential renters to be aware of and consider some significant customer concerns:
- Customer Service Issues: There are notable complaints regarding poor customer service, including a "complete lack of communication" and staff being "more interested in keeping people’s money than actually helping customers." One detailed review recounts a frustrating experience with a refused deposit refund and unreturned calls, stating, "Their customer service is terrible... Avoid them if you can!"
- Deposit Refund Problems: Specific issues have been raised about refusal to refund deposits, even with proof from the customer that conditions (like a full gas tank) were met.
These experiences suggest that while the location and pricing can be advantageous, customers should be diligent in documenting vehicle condition and fuel levels upon return to avoid potential disputes.
Address: 240 E Kellogg Blvd Suite 90, St Paul, MN 55101, USA
Phone: (651) 228-7762
Mobile Phone: +1 651-228-7762
For Minnesotans residing in or frequently visiting St. Paul, the Hertz Car Rental on E Kellogg Boulevard offers a compelling option for their car rental needs, particularly due to its central downtown location. This branch provides a significant advantage by offering a more convenient and often more affordable alternative to airport rentals, making it ideal for those who prefer to pick up and drop off a vehicle within the city without the added complexities and costs associated with airport travel. Whether your own car is in the shop, you need a larger vehicle for a special family outing to the Minnesota State Fair, or you're hosting guests from out of town and need an extra set of wheels, having a local Hertz option can be incredibly beneficial.
The feedback from local users highlights the potential for a clean car and a decent selection, and the cost-effectiveness compared to airport locations is a definite plus for budget-conscious Minnesotans. While acknowledging past customer service challenges, particularly concerning communication and deposit refunds, proactive measures like thoroughly documenting vehicle condition at pick-up and drop-off can help mitigate these potential issues. Ultimately, for residents seeking a convenient, accessible, and potentially more economical car rental solution within the heart of St. Paul, the Hertz Car Rental on E Kellogg Boulevard remains a viable option for navigating our great state.
Hertz Car Rental - Saint Paul - E Kellogg Boulevard Exterior
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Saint Paul - E Kellogg Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Saint Paul - E Kellogg Boulevard Location
Hertz Car Rental - Saint Paul - E Kellogg Boulevard
240 E Kellogg Blvd Suite 90, St Paul, MN 55101, USA
Hertz Car Rental - Saint Paul - E Kellogg Boulevard Reviews
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★ 5★ 4★ 3★ 2★ 1Staying on the other side of the River from this place made this such a convenient rental experience. It was much cheaper than the airport Hertz and they had a decent selection of cars. Our car was clean and great. Definitely gonna be using this location over MSP for now on.
Apr 22, 2025 · Parris CurrenI had the worst experience with Hertz while my truck was in the shop for transmission repairs. When I returned my rental, they refused to refund my $200 deposit, claiming I didn’t refill the gas. I emailed them with clear proof that I did and explained the situation, and they said they would call me back the next day—yet I never got a call. I had to reach out myself because of their complete lack of communication. After finally getting someone on the phone and complaining, they still refused to return my deposit. Their customer service is terrible, and they seem more interested in keeping people’s money than actually helping customers. Avoid them if you can!
Mar 11, 2025 · Luke DurantDue to an incident whereas my car was made disabled, I found myself without any means of transportation. I had to dig up some of my credit cards that I didn’t want to use, but this was necessary. I thought I would have to travel back and forth to the airport to rent a car, and then return, but I didn’t. It turns out that, this place was less than 1,000 feet from where I live. It’s been three weeks now, that I found myself renting a car, and each time I need a vehicle, there’s always one available. I 6 feet, and weigh 204, so I need elbow and leg room, and the staff always give me an upgrade that suits my needs. If you’re in the city, give them a try. One more thing, don’t expect to see a plethora of vehicles if you do decide to give them a try. Consider this hertz rental like that convenient store in the neighborhood that has what you need, when you need it immediately. They’ve earn my business.
Feb 28, 2025 · Moor 2hisstoryI rented a car from this location and had a fuel pre-pay charge added that I did not request, nor was I asked about adding this charge when I checked out the car. I notified them of this error when I returned the car and saw the receipt. They said they would call me to fix this and never did. Nor have I been able to reach anyone through the customer service phone line - which does not give you options to reach an operator. I will be reporting this to my credit card company and the BBB. Do not use this service.
Feb 27, 2025 · Susan HallMy insurance company set up a rental here while my car was in the shop. I was promised a car that they apparently didn’t have and chose to go with a different rental company who had that kind of car.I have been called or emailed about this reservation weekly since, for many weeks, and when I tell them that I cancelled the reservation and to stop calling me, they say there is nothing they can do.My next step will be contacting the Secretary of State. Thanks.
Apr 23, 2025 · Sam Milstein
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