Hertz Car Rental - San Francisco - San Francisco International Airport (SFO) Photos










Hertz Car Rental - San Francisco - San Francisco International Airport (SFO) Introduce
For residents and visitors alike, navigating the diverse landscapes and vibrant cities of California often necessitates reliable personal transportation. Whether you're planning a scenic drive down the Pacific Coast Highway, a business trip to Silicon Valley, or simply need a temporary vehicle for daily errands, car rental services are an indispensable resource. Among the most recognizable and widely utilized names in the industry is Hertz Car Rental. This article provides a comprehensive overview of Hertz, specifically focusing on their robust operations at the San Francisco International Airport (SFO), offering insights tailored to users in the California region.
Hertz has long been a global leader in the car rental market, known for its extensive fleet, convenient locations, and commitment to customer service. For Californians, the accessibility of Hertz at a major hub like SFO means seamless transitions from air travel to road travel, or simply a convenient option for local car needs. Their reputation for providing well-maintained vehicles, from economy models to luxury cars and SUVs, ensures that there’s a suitable option for virtually every journey and budget. This guide will delve into what makes Hertz at SFO a prime choice for your car rental requirements in the Golden State.
The strategic location of Hertz Car Rental at the San Francisco International Airport (SFO) Rental Car Center makes it exceptionally convenient for anyone arriving by air or simply looking for an accessible pickup point in the Bay Area. The specific address is 780 N McDonnell Rd, San Francisco, CA 94128, USA. This address is part of the consolidated Rental Car Center, a dedicated facility designed to streamline the car rental process for all airport users.
Reaching Hertz at SFO from any of the airport terminals is straightforward, thanks to the AirTrain system. The AirTrain, SFO's automated people mover, operates 24 hours a day, seven days a week, offering frequent service (approximately every 4-5 minutes). To get to the Rental Car Center, passengers should board the AirTrain Blue Line. The Blue Line provides a direct connection to the Rental Car Center, making the journey quick and efficient. While most rental companies are located on the 4th floor of the Rental Car Center, Hertz uniquely maintains its counter on the 1st Floor, which can sometimes be a time-saver for pickup.
Upon arriving at the Rental Car Center station via the AirTrain, signage will clearly direct you to the Hertz counter. The tram ride itself, though a "bit long" as one customer noted, is air-conditioned, providing a comfortable transfer. For returns, simply follow signs to the "Rental Car Return" at SFO, guiding you directly to 780 N McDonnell Rd. After dropping off your vehicle, you can re-board the AirTrain Blue Line to reach your desired airport terminal for departure or connect to public transportation options like BART. This integrated system significantly enhances the user experience, making pickup and drop-off remarkably easy.
Hertz provides a comprehensive suite of car rental services, designed to meet a wide array of personal and business travel needs.
Extensive Vehicle Fleet: Hertz offers a vast selection of vehicles, ranging from fuel-efficient economy and compact cars perfect for city driving, to spacious sedans, SUVs (including 4x4 options, though confirmation of specific models like AWD vs. 4WD is advisable, as per a customer review), minivans, and luxury vehicles. They also cater to specialized needs with electric vehicles, box trucks, cargo vans, and even exotic cars from their "Ultimate Collection."
Short-Term and Long-Term Rentals: Whether you need a car for a day, a weekend getaway, a week-long vacation, or an extended period of a month or more, Hertz offers flexible rental durations to accommodate various plans.
One-Way Rentals: For travelers moving across California or planning a road trip with a different return destination, Hertz facilitates convenient one-way rentals, allowing pickup at one location and drop-off at another, including out-of-state.
Airport & Neighborhood Locations: In addition to the major airport hub at SFO, Hertz operates numerous neighborhood locations across San Francisco and the wider California region, providing accessibility for diverse local needs.
Optional Protection & Add-ons: Customers can enhance their rental with various protection products, such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS), as well as convenient add-ons like GPS navigation systems, child safety seats (often free for AAA members), and Hertz PlatePass® for automatic toll payments.
Hertz Gold Plus Rewards® Program: A loyalty program that offers expedited service, allows members to bypass the counter, choose their vehicle from designated areas, and earn points toward free rental days.
Services for People with Disabilities: Hertz is committed to accessibility, offering vehicles equipped with hand controls and steering wheel spinner knobs at many locations, along with accessible parking and Easy Access buses at select sites.
24/7 Operations at SFO: The Hertz SFO location operates 24 hours a day, providing unparalleled flexibility for early morning pickups or late-night returns, catering to all flight schedules.
Hertz Car Rental at SFO offers several key features that contribute to its appeal for California users:
Effortless Pickup and Drop-off: Customers frequently praise the "very easy pickup and drop-off process," often noting it as "nearly contactless." This efficiency is a significant advantage, especially when dealing with airport logistics. The ability to go "straight to the car" after an online check-in is highly valued.
Clean and Well-Maintained Vehicles: The feedback indicates that cars are generally "clean and in good working condition." This commitment to vehicle quality ensures a pleasant and reliable driving experience.
Wide Selection and Potential Upgrades: The diverse fleet means there's a car for every need, and customers sometimes receive pleasant surprises like a "Jeep for the weekend for just $2 more per day," adding a fun element to their rental.
Competitive Pricing and Deals: While prices can vary, Hertz offers various deals and programs, including savings for travelers 50 and over, and benefits for AAA members like free child seats and additional qualified drivers, contributing to overall value.
24-Hour Service at SFO: The SFO branch's round-the-clock operation provides unparalleled flexibility, accommodating any flight schedule without needing to rush or worry about limited pick-up/drop-off times.
Customer Service Nuances: While one review mentioned a desk agent who "seemed annoyed he had to deal with tourists," another highlighted a "very friendly manager." This suggests that while individual experiences may vary, there is a commitment to resolving issues, as evidenced by another customer who received a replacement car when they "didn't like the car and asked for a replacement," with staff showing "no disapproval" and being supportive.
Gold Plus Rewards® Benefits: This program significantly enhances the rental experience for frequent renters, offering convenience and rewards that make repeat rentals more appealing.
For direct contact with Hertz Car Rental - San Francisco - San Francisco International Airport (SFO):
Address: 780 N McDonnell Rd, San Francisco, CA 94128, USA
Phone: (650) 624-6600
Mobile Phone: +1 650-624-6600
Operating Hours: The SFO location is open 24 hours a day, 7 days a week (Monday-Sunday: 24 hours), providing maximum flexibility for pickups and drop-offs at any time.
For general inquiries or to make a reservation, you can also visit the official Hertz website or utilize their customer service hotlines.
For Californians, Hertz Car Rental at San Francisco International Airport (SFO) presents a highly suitable and reliable option for all their car rental needs. Its prime location within the SFO Rental Car Center, directly accessible via the 24/7 AirTrain Blue Line, means unparalleled convenience. Whether you’re returning from a domestic flight, landing from an international journey, or simply a local resident in the Bay Area requiring a temporary vehicle, the ease of access is a significant advantage. The ability to complete much of the process "nearly contactless" and go "straight to the car" reflects a modern and efficient approach that aligns perfectly with the busy lives of many Californians.
The extensive and well-maintained fleet ensures that every type of trip is catered for, from daily commutes in an economy car to adventurous weekend getaways in a robust SUV. While individual interactions with staff can sometimes vary, the overall positive feedback on "clean and in good working condition" cars and the generally smooth "pickup and drop-off process" points to a consistently high standard of service. Furthermore, the 24-hour operation at the SFO branch offers flexibility that few other services can match, allowing locals to manage their schedules without time constraints.
Beyond the airport, Hertz's widespread presence across California allows for convenient one-way rentals, facilitating longer road trips or moves across the state without the hassle of returning to the original pickup point. The value-added benefits for loyalty program members and specific groups like AAA members further enhance its appeal. In essence, Hertz at SFO is more than just a car rental counter; it's a strategic partner for Californians seeking dependable, flexible, and convenient transportation solutions, perfectly positioned to serve the diverse needs of the Golden State's residents.
Hertz Car Rental - San Francisco - San Francisco International Airport (SFO) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - San Francisco - San Francisco International Airport (SFO) Location
Hertz Car Rental - San Francisco - San Francisco International Airport (SFO)
780 N McDonnell Rd, San Francisco, CA 94128, USA
Hertz Car Rental - San Francisco - San Francisco International Airport (SFO) Reviews
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★ 5★ 4★ 3★ 2★ 1Very easy pickup and drop off process, nearly contactless. Rented a Jeep for the weekend for just $2 more per day, a fun surprise. The car was clean and in good working condition. The tram ride to the rental location is a bit long, but air conditioned. Overall a good experience, would definitely prioritize Hertz over over agencies for my next rental!
Jul 14, 2025 · Allen ChungCar was great but the service there wasn’t great. The manager was very friendly but the guy behind the desk seemed annoyed he had to deal with tourists. You rent cars from an airport. Asked for a 4x4 and confirmed that we got a 4x4 and ended up with an awd. Didn’t ruin our trip but limited where we were able to travel. All in all it ended up fine. No harm no foul.
Jul 15, 2025 · Aaron KingHertz – Smooth Rides, Minor Bumps, Still Worth ItI’ve rented from Hertz multiple times now, and while not every experience has been flawless, I keep coming back—and for good reason.🚗 Fleet & Vehicle Quality:The cars are consistently clean, modern, and well-maintained. I’ve gotten everything from a sleek compact to a fully loaded SUV, and each time the vehicle was exactly what I booked—or an upgraded version, which I won’t complain about! They don’t hand you run-down models like some other rental places. You feel like you’re actually driving something dependable and road-trip worthy.📲 Check-in Process:If you use the app or have Gold Membership, pickup is practically frictionless. I was able to skip the counter, head straight to the lot, and find my name on the board. For busy airports or peak travel times, this is a huge stress-saver. The regular counter lines, however, can be long and slow if you’re not a member—just something to be prepared for.👨💼 Customer Service:Generally polite and professional. One rep even went out of their way to help me switch cars when I didn’t like the first one offered. That said, during rush hours, it can feel a little understaffed and transactional. I wish every branch had the same energy and efficiency as the airport locations.💰 Pricing:Not the cheapest—but definitely not the most expensive either. You’re paying for a more consistent experience and better vehicles. Just make sure to read the fine print: toll charges, insurance add-ons, fuel refill fees… they can sneak up on you if you’re not careful. Pro tip: always return the car full of gas and snap photos when you pick it up and drop it off.⏱ Return Process:Quick and easy. The reps usually scan your car and you’re out in under 5 minutes. At some locations, you can just leave the keys and go. They email you the receipt shortly after—super convenient when you’re catching a flight.🧼 Cleanliness:Top marks here. Every car I’ve received smelled fresh, had a clean interior, and even the floor mats were vacuumed. With post-pandemic standards, they’ve kept up with solid cleaning protocols.⸻Final thoughts:Hertz is my go-to when I want a reliable, professional car rental experience without the drama. While not the cheapest option, they make up for it with quality, consistency, and ease of use—especially if you’re part of their loyalty program. Definitely recommend over some of the lower-tier competitors if you value peace of mind and decent customer service.
Jun 27, 2025 · EstebanWe were very pleased with the whole experience at Hertz — everything went smoothly from start to finish. A particular highlight was discovering that I had been promoted to President’s Circle status. Highly recommended!
Jun 25, 2025 · Fidel BayshevGreat experience. I have zero complaints, which is rarely the case with airport rentals. Process was super smooth, car selection nice, and they did not try to rip me off with fuel or toll charges (which is my new bar when it comes to car rentals). I would recommend booking upfront and signing up for gold though. The lines were quite long which made skipping them very convenient.
Jul 05, 2025 · Jonas V.
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