Hertz Car Rental - San Jose - San Jose Mineta International Airport (SJC) Photos
Hertz Car Rental - San Jose - San Jose Mineta International Airport (SJC) Introduce
For many California residents, especially those frequently traveling in and out of Silicon Valley, San Jose Mineta International Airport (SJC) serves as a vital transportation hub. When it comes to securing a rental vehicle directly upon arrival or for a seamless departure, having a well-known and established car rental service on-site is a significant advantage. Hertz Car Rental at SJC offers a wide range of vehicles to cater to diverse travel needs, from compact cars for quick city commutes to larger SUVs for family adventures across the Golden State.
Hertz is a globally recognized brand, synonymous with extensive fleets and widespread availability. Located conveniently at San Jose Mineta International Airport, this branch is designed to serve both incoming travelers and local residents who require airport-based car rental services. The ability to pick up and drop off a vehicle directly at the airport, often with shuttle services connecting to terminals, provides a level of convenience that is highly valued by busy Californians. Whether you're heading straight to a business meeting in downtown San Jose, visiting family in the Bay Area, or embarking on a road trip, an airport car rental can simplify your logistics.
It's important to approach any airport car rental experience with an understanding of its unique dynamics. While Hertz aims to provide a broad range of options and services, customer experiences can sometimes vary. Recent reviews for this specific SJC location highlight some challenges, particularly concerning vehicle condition upon pickup and staff interactions. One customer reported receiving cars with a "cracked windshield" and "broken headlights," leading to extra time spent resolving these safety concerns. Another mentioned difficulties with staff being "rude, unhelpful, and completely unprofessional" and a lack of flexibility regarding fuel returns. These instances, while concerning, offer valuable insights for future renters to be proactive upon vehicle inspection and to communicate clearly with staff.
Despite these challenges, Hertz at SJC remains a major player, offering the fundamental services expected from a large airport rental agency. The sheer volume of cars and the convenience of an airport location continue to make it a go-to for many travelers. For local Californians utilizing SJC for their travels, being prepared with a clear understanding of the rental process and actively inspecting their vehicle upon pickup can help ensure a smoother experience, leveraging the accessibility that an airport location provides for a quick start to any journey.
Hertz Car Rental at San Jose Mineta International Airport (SJC) is strategically located within the airport's rental car center, providing a high degree of accessibility for travelers and local users alike. You can find them at:
1659 Airport Blvd, San Jose, CA 95110, USA
The Hertz desk is typically located in the airport's consolidated car rental lobby. For those arriving at Terminal B, it's a straightforward walk across Airport Boulevard. If you are arriving at Terminal A, a blue shuttle service operates regularly, taking passengers directly to and from the rental car hub. This dedicated shuttle ensures that even with luggage, reaching the Hertz counter is a convenient process. The airport's location off major freeways makes it easily accessible by car from various parts of San Jose and surrounding Silicon Valley cities. This seamless connectivity from arrival gates to the rental car counter is a key advantage for anyone needing immediate ground transportation upon landing or for those locals picking up a vehicle for a flight out of SJC.
- Standard Car Rentals: A broad range of vehicles from economy and compact cars to sedans, SUVs, minivans, and convertibles.
- Luxury and Premium Collections: Access to higher-end vehicles, including specific models like Tesla Model 3, Tesla Model Y, Polestar 2, and others, often available through programs like the "Ultimate Collection."
- One-Way Rentals: Allows for picking up a car at SJC and returning it to a different Hertz location, useful for road trips across California or the broader U.S.
- Hertz Gold Plus Rewards Program: Loyalty program offering expedited service, bypassing the counter, and earning points for future rentals.
- Online Check-in: Option to complete much of the rental paperwork online before arrival to speed up the pick-up process.
- Optional Add-ons: GPS navigation, child safety seats, various insurance and protection plans (e.g., Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), Personal Effects Coverage (PEC)), and roadside assistance.
- Fuel Options: Choices include prepaying for fuel, having Hertz refuel the car upon return (with a service charge), or refueling the vehicle yourself before return.
- After-Hours Returns: Typically, a drop-off box is available for key returns outside of regular business hours, offering flexibility for late departures.
- Business and Corporate Programs: Tailored solutions for companies needing consistent car rental services.
- Electric Vehicle (EV) Rentals: Access to electric vehicles for environmentally conscious travelers or those wanting to experience EV driving.
- Airport Convenience: Located directly at San Jose Mineta International Airport (SJC) within the consolidated rental car center, offering unparalleled accessibility for air travelers.
- Shuttle Service: A dedicated blue shuttle connects terminals to the rental car center, making transfers smooth and efficient.
- Wide Vehicle Selection: A large fleet ranging from economy models to luxury cars, including Teslas, catering to diverse preferences and budgets.
- Global Brand Recognition: As a major international rental company, Hertz offers widespread availability and consistent service standards (though local execution can vary as per reviews).
- Flexible Rental Terms: Offers daily, weekly, and one-way rental options, accommodating various travel itineraries.
- Digital Tools: Provides online check-in and reservation management for a more streamlined process.
- Opportunity for Problem Resolution: While some customers encountered issues, the ability to escalate and eventually resolve problems (e.g., getting a suitable car after initial issues) shows a potential for resolution when pursued.
- Essential Services Available: Core car rental services, including various insurance options and add-ons, are readily available.
For reservations or further inquiries regarding Hertz Car Rental at San Jose Mineta International Airport (SJC), you can use the following contact details:
Address: 1659 Airport Blvd, San Jose, CA 95110, USA
Phone: (408) 938-6000
Mobile Phone: +1 408-938-6000
It's advisable to have your reservation details ready when you call, especially if you have specific questions about vehicle availability or need assistance with an existing booking. For issues encountered during your rental, direct contact with the branch is recommended, and if initial attempts are unsuccessful, the national line may offer further assistance.
For California residents, particularly those who frequently travel by air through San Jose Mineta International Airport (SJC), Hertz Car Rental at SJC offers a highly suitable, albeit sometimes challenging, option for their car rental needs. Its primary suitability stems from its strategic location directly at the airport's consolidated rental car center. This unmatched convenience means locals can seamlessly transition from a flight to a waiting vehicle, or easily drop off their rental before catching a departure, eliminating the hassle and cost of off-site transportation. The availability of dedicated airport shuttles further enhances this accessibility, ensuring a smooth process even for those with multiple pieces of luggage.
While customer reviews indicate that experiences can be inconsistent, with reports of initial vehicle condition issues and varying staff interactions, it's important for locals to understand the dynamics of a high-volume airport operation. Despite these challenges, the ability of the branch to ultimately resolve complex issues, such as honoring a modified reservation after persistent effort, shows a potential for problem-solving that can be crucial for travelers. The presence of helpful staff members, as one customer noted about Stephen, indicates that positive interactions are certainly possible and can make a significant difference to the overall experience.
Furthermore, the extensive fleet offered by Hertz, including a range of vehicles from economy cars to premium Audis and Teslas, ensures that Californians can find a vehicle to suit almost any purpose – whether it's a quick trip around Silicon Valley, a family vacation to a national park, or a luxury drive for a special occasion. The convenience of one-way rentals and various add-on services like GPS and child seats further contribute to its practical utility for diverse local needs. For the local Californian who prioritizes airport accessibility and a wide selection of vehicles, and who is prepared to be proactive in managing their rental, Hertz at SJC remains a fundamental choice for convenient air travel-related car rentals.
Hertz Car Rental - San Jose - San Jose Mineta International Airport (SJC) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - San Jose - San Jose Mineta International Airport (SJC) Location
Hertz Car Rental - San Jose - San Jose Mineta International Airport (SJC)
1659 Airport Blvd, San Jose, CA 95110, USA
Hertz Car Rental - San Jose - San Jose Mineta International Airport (SJC) Reviews
pick updeskreceiptflightSUVcirclefuelcheck interminalpresident
★ 5★ 4★ 3★ 2★ 1Terrible Service – Unsafe Car and No AccountabilityHad a terrible experience with Hertz at this location. The staff—especially Fady and Ted—were rude, unhelpful, and completely unprofessional.I was originally given a car with a cracked windshield and when I returned it told, “nothing will happen, just take it.” Seriously? That's a safety hazard.I returned the car with 75% fuel, since I didn’t have time to refuel fully. I politely explained this and asked if they could adjust it, considering I had received the car at 100% and returned it still in excellent condition otherwise. But they refused to listen, wasted my time, and showed zero flexibility.This team clearly doesn’t care about customer experience or safety. Avoid this location if you want a smooth, respectful rental process.
Jun 27, 2025 · Darshan NandekarThey tried to give us, not one, but two cars with broken headlights. Leaving in a safe vehicle took over 30 minutes and three trips between floors. Kudos to the lot attendant that stopped us from leaving with a broken car, though!
Jul 14, 2025 · Lisa CReview of Hertz Car Rental at San Jose Airport - ★★★★☆I recently rented a car from Hertz at San Jose Airport, and overall, it was a great experience. The convenience of picking up my vehicle right at the airport made my travel plans much smoother.The check-in process was quick and efficient. The staff at the Hertz counter were friendly and knowledgeable, answering all my questions with a smile. I appreciated the clear instructions on how to locate my rental car in the lot, which made the transition from the terminal to the car a breeze.The vehicle itself was in excellent condition—clean, well-maintained, and comfortable for my trip around the Bay Area. I opted for an SUV, and it provided plenty of space for both passengers and luggage, which was a huge plus for my family trip.One small point that kept me from giving a full five stars was the return process. While it was generally straightforward, there were a few moments of confusion regarding where to drop off the keys. A clearer signage or additional guidance would have enhanced the experience.Overall, I would highly recommend Hertz at San Jose Airport for its excellent service and quality vehicles. I look forward to renting from them again on my next visit!
Jun 09, 2025 · Bilguun GanhuyagI will never rent with Hertz ever ever again. I had a reservation for this coming Sunday for a large Yukon or similar. I called them to change my pickup time and they advised me that the car is no longer available because the person who's renting it now extended their days with the vehicle. Are you freaking kidding me I reserved it they should have told them sorry the car is reserved you need to get a different vehicle. I need a large vehicle for my trip they had no right to give away my reservation and they didn't even tell me. They were just going to let me find out when I arrived on Sunday to pick up my vehicle and they would have screwed me there. This is ridiculous because The last time I used Hertz I tried to keep the vehicle a few days more and they told me sorry the vehicle is reserved already. Can you believe that? This is absolutely ridiculous and every time I use Hertz there's an issue so I have learned my lesson. Thankfully Enterprise came through with a better deal with the same vehicle. I told them what happened and they made sure to hook it up Thank you Enterprise . Anybody reading this do not use Hertz trust me you'll regret it.
Jul 18, 2025 · Steve MillerAs a Presidents Circle member and AAA customer, I expected a smoother experience at the Hertz San Jose Airport location, but unfortunately, it missed the mark. Despite my status, I was not provided a complimentary upgrade, even though the car I reserved wasn’t available. On top of that, the additional driver fee wasn’t waived, which is supposed to be a perk through AAA.The check-in process was disorganized, with limited staff available to assist. The replacement vehicle felt like a downgrade, and no one communicated clearly about the situation or made much effort to remedy it. The return process was slightly better, but overall, the experience didn’t reflect the level of service that’s typically expected with elite status. I’d strongly consider other rental options next time I fly into SJC.
Jul 15, 2025 · GFLP
More Car Rental Near Me

Intl Airport, 1659 Airport Blvd, San Jose, CA 95110, USA

1659 Airport Blvd Rental Car Center, San Jose, CA 95110, USA

1659 Airport Blvd Ste 5, San Jose, CA 95110, USA

1659 Airport Blvd Suite 12, San Jose, CA 95110, USA

1659 Airport Blvd, San Jose, CA 95110, USA

1659 Airport Blvd, San Jose, CA 95110, USA

1659 Airport Blvd #3, San Jose, CA 95110, USA

1659 Airport Blvd, San Jose, CA 95110, USA

Hourly Lot 3, 60 Airport Blvd, San Jose, CA 95110, USA

1659 Airport Blvd, San Jose, CA 95110, USA

1701 Airport Blvd, San Jose, CA 95110, USA

60 Airport Blvd, San Jose, CA 95110, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





