Hertz Car Rental - Southaven - Goodman Road Photos










Hertz Car Rental - Southaven - Goodman Road Introduce
Hello, Mississippi neighbors! Whether you're planning a scenic drive along the Natchez Trace Parkway, heading to Memphis for a Grizzlies game, or simply need a temporary ride while your vehicle is in the shop, finding a reliable car rental service close to home is always a priority. Today, we're taking a closer look at Hertz Car Rental - Southaven - Goodman Road, a prominent option for your car rental needs right here in our corner of Mississippi.
Hertz, a globally recognized name in car rentals, brings its services to Southaven, offering a range of vehicles designed to cater to various transportation requirements. For those of us living in Mississippi, particularly in the Southaven area, having a reputable car rental agency within easy reach can be incredibly convenient, ensuring you're never without dependable wheels when you need them most. This article will provide an in-depth look at what Hertz Car Rental on Goodman Road offers, from its location and services to key features and customer insights, helping you make an informed decision for your next rental.
Mississippi's charm lies in its diverse landscapes and welcoming communities, and often, the best way to experience it is by car. From exploring the vibrant entertainment of Tunica to visiting historical sites or simply commuting for work, a rental car provides the flexibility and freedom essential for navigating our state. Knowing there's a Hertz location nearby can offer peace of mind, whether your needs are planned or arise unexpectedly.
The physical location of a car rental agency is paramount for convenience, and Hertz Car Rental - Southaven - Goodman Road is situated at 836 Goodman Rd E B, Southaven, MS 38671, USA. Goodman Road is a major artery in Southaven, making this location generally accessible for residents across the city and even those commuting from nearby areas. Its position on a key road suggests good connectivity to local highways and thoroughfares, simplifying the process of getting to and from the rental office.
However, it's worth noting a crucial detail based on customer feedback: there have been instances where the address listed on the Hertz website didn't precisely match the actual location, leading some customers to a different part of Goodman Road. Therefore, it is highly recommended to double-check the exact address or use GPS to confirm the precise storefront before heading out, to save yourself time and potential frustration.
Given its location within a bustling commercial area, public transportation options might be available nearby, but for most Mississippians, driving to the location is likely the most common approach. Ample parking for personal vehicles is usually available at such establishments for those dropping off their own car before picking up a rental. The hours of operation are typically designed to accommodate various schedules, often including weekday business hours and shorter hours on Saturdays, while being closed on Sundays. Always verify their current operating hours before planning your visit.
Hertz, as a major player in the car rental industry, offers a comprehensive suite of services to meet a wide array of customer needs. For the Southaven location, you can generally expect the following:
Diverse Vehicle Fleet: Hertz typically provides a wide selection of vehicles, ranging from economy cars for budget-friendly travel, mid-size sedans for everyday use, and full-size cars for more comfort, to SUVs for families or those needing more space and versatility, and even minivans. This variety ensures that you can find a vehicle suitable for your specific purpose, whether it's a quick trip to the grocery store or a longer journey across state lines.
Short-Term and Long-Term Rentals: Whether you need a car for just a few hours, a day, a weekend, or an extended period like a month or more, Hertz offers flexible rental durations. This is particularly useful for locals who might need a car during vehicle repairs, for temporary work assignments, or for extended family visits.
Insurance and Protection Plans: Various levels of insurance coverage and protection plans are usually available to provide peace of mind in case of unexpected events during your rental period. It's always advisable to understand these options fully before finalizing your rental agreement.
Optional Add-ons: To enhance your rental experience, you can typically opt for additional equipment such as GPS navigation systems, child safety seats (infant, child, or booster), and even roadside assistance services. Some locations also offer the option for additional drivers.
Flexible Pick-up and Drop-off Policies: While rentals are usually initiated and returned at the same location, one-way rentals to other Hertz locations might be possible, though often subject to an intercity fee. It's best to confirm this with the branch directly if you have specific one-way travel plans.
Hertz Gold Plus Rewards Program: As a national brand, Hertz offers loyalty programs like Gold Plus Rewards, which can provide benefits such as expedited pick-up, discounted rates, and earning points for free rental days. This can be a significant advantage for frequent renters.
Beyond the basic services, several features and aspects distinguish Hertz Car Rental - Southaven - Goodman Road:
Brand Recognition and Reliability: As part of the global Hertz network, this Southaven location benefits from the brand's extensive experience and reputation in the car rental industry. This often translates to a well-maintained fleet and standardized service quality, offering a level of assurance to renters.
AAA Member Benefits: For AAA members, Hertz often provides exclusive discounts and benefits, which can include savings on daily, weekend, and monthly rentals, waived young renter fees (for ages 20-24), free use of child seats, free additional qualified AAA drivers, and even free Hertz Gold Plus Rewards membership. These perks can offer significant savings for eligible individuals.
Online Booking and Management: Hertz offers a robust online platform and mobile app for booking, modifying, or cancelling reservations, as well as managing your Gold Plus Rewards account. This digital convenience allows you to plan your rental from the comfort of your home or on the go.
Accessibility Services: Hertz is committed to making car rental accessible for everyone, offering vehicles equipped with hand controls and spinner knobs upon request. They also provide accessible parking at corporate locations and Easy Access Buses at some larger sites for customers needing wheelchair accommodation. It is recommended to give sufficient notice (e.g., 24-48 hours) for such specialized requests.
Diverse Payment Options: While credit cards are the primary method for deposits and payments, it's always good to confirm accepted payment methods directly with the branch.
To connect directly with Hertz Car Rental - Southaven - Goodman Road for reservations, inquiries, or any specific needs, here is their contact information:
Address: 836 Goodman Rd E B, Southaven, MS 38671, USA
Phone: (662) 349-5611
Mobile Phone: +1 662-349-5611
Given the feedback about potential address discrepancies, it is highly advisable to confirm the exact location and any specific requirements directly with them by phone before your visit. This will help ensure a smooth and efficient rental experience.
For residents of Mississippi, particularly those in and around Southaven, Hertz Car Rental on Goodman Road presents itself as a practical and generally reliable choice for car rental needs. Its strategic location on a main road offers good accessibility, making it relatively easy to reach for a quick pickup or drop-off.
As a well-established brand, Hertz typically offers a broad selection of vehicles, catering to various purposes—from a compact car for solo city travel to an SUV for family excursions. The availability of diverse car classes ensures that locals can find a vehicle that fits their specific requirements, whether for a short-term need or an extended period. The potential for AAA member benefits and the convenience of online booking further add to its appeal for the local community.
While some customer experiences indicate areas for improvement in customer service and the importance of verifying location details, the core offerings and the widespread recognition of the Hertz brand provide a level of assurance. For Mississippians seeking a familiar and comprehensive car rental service in Southaven, Hertz Car Rental - Southaven - Goodman Road remains a viable option. It's always a good practice to plan ahead, confirm details directly with the branch, and perhaps consider their Gold Plus Rewards program if you anticipate frequent rentals. With these considerations in mind, you can leverage Hertz's presence in Southaven to meet your transportation needs efficiently.
Hertz Car Rental - Southaven - Goodman Road Exterior
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Southaven - Goodman Road Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Southaven - Goodman Road Location
Hertz Car Rental - Southaven - Goodman Road
836 Goodman Rd E B, Southaven, MS 38671, USA
Hertz Car Rental - Southaven - Goodman Road Reviews
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★ 5★ 4★ 3★ 2★ 1If I could give less than one star I would. After reading the reviews, I feel like my experience is no different from many of their other customers. It seems as if nothing has changed. I reserved (online) a midsized car for pick today 5/3/25. I arrived at 10:30am, I didn't realize that my pickup was scheduled for 9am. but there's a two hour grace period. I stood in line waiting even though I had already checked in online. Natasha was having a personal conversation with a customer. I waited nearly a hour for my turn. At the end of my waiting I step just outside the door. I left my daughter in line(we're together). My daughter stepped to the door to tell me that Natasha has put a customer in front of us. We argue about her skipping me and not giving quality customer service. She stated that they don't have any mid size cars, I missed my appointment and that don't hold car. She mentioned an SUV at an additional cost. She continued serving the customer who she'd put in front of me and told me to calm down or she wouldn't rent me a vehicle and she would make me leave. I stated that I have been waiting on you this entire time and my daughter has been standing in line the hold time. Why would you skip us?She refused to offer any help or consolation.Absolutely terrible customer service.
May 03, 2025 · Annie HinesI had a solid experience with Hertz Car Rental on Goodman Road. The customer service was great — everyone was helpful and professional. The car itself was good and drove well, but I will mention that the detailer wasn’t in that day, so the car was a little dirty when I picked it up.One important heads-up: the address listed on the Hertz website doesn’t match the actual location. It had me way on the other end of Goodman Road in Southaven. So before you head out, double-check the address to save yourself some time.Other than that, everything was cool and I’d rent from them again!
Jun 13, 2025 · Patrick Covington (Patrick C Photo)THIS LOCATION IS ABSOLUTELY HORRIBLE, I failed to add/mention that, “the employees are so ignorant and irrelevant, so much so that I didn’t ask for their names as I normally would under any circumstance.” How~ever, the two lady’s at the front counter are incompetent, unprofessional, and lack customer service skills. I have taken multiple of trips to this location due to misinformation given by employees. Not only that, the young lady with the glasses and natural twist will even lie to your face to cover herself (no accountability). She literally projects her wrong doings onto her customers and that is not okay. My significant other and I were told four different lies and she even added a fifth one that we didn’t ask for; let’s not forget, she wasn’t at the counter when we arrived. It pays to listen and not walk into a room, interrupting a conversation, trying to save yourself before you even begin to comprehend the conversation at hand. However, she remembered us and knew she had screwed up the previous day, absolutely absurd! Please take the necessary time to educate yourself on how to successfully perform your job duties and roles. Then, you will be able to give proper instructions and effectively communicate with customers (you and your coworker both). They deliberately state that no cars are available while also stating that they are available, guess they pick and choose what they want to do. They will even project and lie saying, “there’s no reservation or it wasn’t completed correctly,” even when THEY walk you through the process (in their presence), and stated to come back the next day, as we had already done several of times. The two lady’s on 4/21 were absolutely dismissive and not very concerned. They seem to all be in cahoots together, very dismissive/argumentative, and care absolutely nothing about their PAYING CUSTOMERS. After reading the reviews as of now (wish I had done it before), i’m so thankful that I don’t have to deal with them altogether; every~one just can’t have the same exact story and experience. It’s so obvious that this location is unprofessional, lack knowledge, customer service skills, compassion, and much more. GOD BLESS THIER SOULS!
May 13, 2025 · Ashley AtkinAwful location. Do not book here. We had a reservation made for a car weeks out, and this location could not fill it day of. We were left without a car, and no way to travel. Will not return. Even though they “say” they have inventory, or cars ready to go, don’t be fooled.
Jul 04, 2025 · Blake ChristopherF- for this Hertz location. It took 30 minutes to wait at the counter to be served. The agent stated they had no full size vehicle available which is the segment I reserved. Agent asked for $100 additional charge to my reservation to upgrade to the only available vehicles available, midsize SUVs and it was only 12pm on a Wednesday.
May 14, 2025 · Remy Pimentel
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