Hertz Car Rental - Tucson - East Speedway Boulevard

- 5905 E Speedway Blvd, Tucson, AZ 85712

For residents and visitors navigating the vast and beautiful landscapes of Arizona, having access to reliable transportation is a fundamental need. Whether you’re embarking on a scenic road trip through the desert, require a temporary vehicle while your own is undergoing maintenance, or simply need an extra set of wheels for family or business, securing a trusted car rental service is paramount. In Tucson, Hertz Car Rental, located on East Speedway Boulevard, is one of the options available to meet these diverse needs.

Hertz is a globally recognized brand in the car rental industry, known for its extensive network and a wide range of vehicles. This article will provide a detailed look at the Hertz Car Rental branch situated at 5905 E Speedway Blvd in Tucson, Arizona. We will explore its accessibility for local users, the types of services and vehicles typically offered by Hertz, key features, and crucial insights drawn from publicly available information and customer feedback. Our aim is to equip you with comprehensive information to help you make an informed decision for your car rental needs in the Grand Canyon State.

The Hertz Car Rental branch is located at 5905 E Speedway Blvd, Tucson, AZ 85712, USA. This address places it squarely on East Speedway Boulevard, a major and well-trafficked thoroughfare in Tucson. Its positioning makes it highly accessible for residents living in central and eastern parts of the city. For those in neighborhoods like Broadway-Pantano, Miramonte, or even further east, this location offers a convenient option without requiring a trip to the often-busier airport rental car centers.

The ease of access via a main road means that local residents can often reach this branch directly and quickly, simplifying the pick-up and drop-off processes. It's particularly well-suited for individuals who can commute to the location easily via personal vehicle or ride-share services, making it a practical choice for everyday car rental needs, temporary vehicle replacements, or short-term travel within Arizona.

• Extensive Vehicle Fleet: Hertz typically offers a wide variety of vehicles to cater to different customer needs and preferences. This commonly includes fuel-efficient economy and compact cars (e.g., Mazda 3 4-door, Ford Focus, Chevrolet Spark) for budget-conscious travel, comfortable mid-size and full-size sedans (e.g., Chevrolet Malibu), spacious SUVs (e.g., Nissan Rogue, Nissan Pathfinder, Chevrolet Equinox) ideal for exploring Arizona's diverse terrains, and minivans for larger families or groups (e.g., Chrysler Pacifica). They also offer specialty vehicles like convertibles, electric vehicles, and trucks.

• Flexible Rental Periods: Customers can choose from daily, weekly, and monthly rental options, providing solutions for short excursions, extended vacations, or longer-term temporary transportation needs.

• Online Reservations: Hertz provides a robust online platform for easy booking, modification, and management of reservations. This allows customers to plan their rentals in advance, compare vehicle types, and potentially secure better rates.

• Hertz Gold Plus Rewards Program: This loyalty program is designed to offer benefits to frequent renters, such as expedited service, allowing members to bypass the counter at many locations and go directly to their pre-assigned vehicle. Members can earn points that can be redeemed for free rental days and upgrades.

• Optional Add-Ons and Protection Plans: To enhance the rental experience and provide peace of mind, customers can opt for various additional services. These may include GPS navigation systems (Hertz NeverLost®), child safety seats (infant, child, and booster seats, with AAA members often getting one free), and various insurance coverage options like Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), and Personal Accident Insurance (PAI).

• One-Way Rentals: For those with travel plans that involve picking up a car in Tucson and dropping it off at a different Hertz location, one-way rental services are generally available, offering flexibility for extended journeys across Arizona or beyond.

• AAA Member Benefits: AAA members can often receive discounts on base rates, free use of one child seat, free additional qualified AAA drivers, and a reduced fee on GPS rentals.

• Neighborhood Convenience: As a non-airport location, this Hertz branch on East Speedway Boulevard offers a more localized and potentially less stressful experience for Tucson residents. It can be a preferred option for those who want to avoid the congestion and extra steps often associated with airport car rentals.

• Diverse Vehicle Selection: The availability of a wide array of car types, from compact cars suitable for city commutes to larger SUVs for exploring Arizona's varied terrain, ensures that customers can find a vehicle that fits their specific needs.

• Operating Hours: The standard operating hours for this location are typically Monday through Friday from 7:30 AM to 5:30 PM, and Saturday from 9:00 AM to 12:00 PM. It is usually closed on Sundays. It is crucial for customers to confirm these hours, especially if planning weekend pick-ups or returns, as after-hours services might not be available.

• Customer Service Concerns (Important Note): It is critical to address the customer reviews provided for this specific location. Multiple customers have reported significant issues with customer service, including staff attitude, lack of communication, and problems with vehicle availability even after confirmed online reservations. One severe incident mentioned a vehicle being towed due to false information provided by staff regarding return times, despite being prepaid. Another customer highlighted spending money on ride-shares only to find no car available upon arrival, with no apology or discount offered. These experiences suggest potential inconsistencies in service quality at this particular branch.

• Hertz's Corporate Challenges: It's worth noting that Hertz as a company has faced various lawsuits related to customer complaints, including false arrests and billing issues. While these are broad company-wide issues, it’s relevant context when considering individual branch experiences.

• Booking Tips: Given the customer feedback, it is highly advisable to call the branch directly to reconfirm reservations and vehicle availability, especially before incurring travel costs to reach the location. Documenting all communication and clarifying return policies (especially for prepaid rentals) is also recommended.

Address: 5905 E Speedway Blvd, Tucson, AZ 85712, USA

Phone: (520) 263-0271

Mobile Phone: +1 520-263-0271

For residents of Tucson and surrounding Arizona communities, Hertz Car Rental - Tucson - East Speedway Boulevard offers a physically convenient location for accessing rental vehicles. Its placement on a major road in East Tucson can be advantageous for those living in nearby neighborhoods, providing an alternative to the often more hectic airport rental experience. The wide range of vehicle types typically available from Hertz caters to various local needs, whether it's a compact car for daily errands, a sedan for business travel, or an SUV for a family adventure exploring Arizona's natural beauty.

However, based on significant customer feedback, it is crucial for locals to approach this particular branch with caution and to take proactive steps to ensure a smooth rental experience. While the convenience of location and the general reputation of Hertz's fleet are positives, the expressed concerns about customer service, vehicle availability after reservations, and communication issues cannot be overlooked.

To mitigate potential problems, local users are strongly advised to confirm their reservations directly with the branch via phone, explicitly verify vehicle availability for their chosen time, and thoroughly understand all terms, especially regarding return times and any prepaid policies, before committing to their rental. Documenting these conversations and agreements can also be beneficial. For those willing to take these precautionary steps, this Hertz location can still serve as a convenient option for their car rental needs in Tucson, supporting their mobility within Arizona.

Hertz Car Rental - Tucson - East Speedway Boulevard

5905 E Speedway Blvd, Tucson, AZ 85712, USA