Hertz Car Rental at Tucson International Airport: Your Gateway to Arizona

Hertz Car Rental - Tucson - Tucson International Airport (TUS) Photos

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Hertz Car Rental - Tucson - Tucson International Airport (TUS) Introduce

Arizona's vast and varied landscapes, from the iconic saguaro cacti to thestunning red rock formations, are best explored with the freedom that only apersonal vehicle can provide. For residents of Tucson and those flying intothe heart of the Sonoran Desert, having convenient access to car rental servicesdirectly at the airport is a crucial advantage. This article offers an in-depthlook at Hertz Car Rental at Tucson International Airport (TUS), highlighting itsofferings, accessibility, and what locals can expect to make their Arizonajourneys as smooth as possible.

Introduction / Overview

Hertz is a globally recognized leader in the car rental industry, known forits extensive fleet and presence at major travel hubs worldwide. In Arizona,where driving is often integral to daily life and recreational exploration,Hertz at Tucson International Airport (TUS) serves as a primary point ofaccess for countless individuals. Whether you're a local needing a temporaryvehicle, a family embarking on a vacation, or a business traveler in townfor meetings, Hertz aims to provide a reliable set of wheels. The convenienceof an on-airport location means a seamless transition from your flight tothe open road, allowing you to quickly immerse yourself in all that Tucsonand the wider Arizona region have to offer. While renowned for its service,understanding the nuances of the airport location's operations, especially froma local perspective, can greatly enhance your rental experience.

Location and Accessibility

Hertz Car Rental at Tucson International Airport (TUS) is strategically locatedat 7275 S Tucson Blvd, Tucson, AZ 85756, USA. This address places it directlywithin the consolidated rental car facility at TUS, making it highlyaccessible for passengers arriving by air.

For locals, the on-airport location offers immense convenience, particularlyif you are flying back into Tucson and need a vehicle immediately upon arrival.The rental car center at TUS is designed for ease of access, meaning you cantypically walk directly from the baggage claim to the Hertz counter withoutthe need for shuttle buses (though always confirm the latest airport procedures).This streamlines the pickup process, saving valuable time. The airport's proximityto I-10 and other major thoroughfares means quick access to downtown Tucson,the University of Arizona, and routes leading to other popular Arizonadestinations like Phoenix, the Grand Canyon, or even across the border to NewMexico or California. The centralized location also benefits locals who mightbe dropping off their personal vehicle for maintenance at a nearby servicecenter and require a convenient pickup point for a rental.

Services Offered

Hertz Car Rental at TUS offers a comprehensive suite of services typical of amajor international car rental provider, catering to a wide array of customerneeds. These generally include:

Extensive Vehicle Selection: Hertz boasts a diverse fleet ranging fromfuel-efficient economy and compact cars, ideal for solo travelers or citydriving, to spacious sedans, SUVs (highly popular for Arizona's varied terrain),minivans for larger families or groups, and even specialty vehicles likeconvertibles for scenic drives or luxury cars.
Flexible Rental Terms: Customers can typically choose from daily, weekly,monthly, or longer-term rentals, providing solutions for short visits,extended stays, or ongoing transportation needs.
Hertz Gold Plus Rewards: This loyalty program offers expedited service,allowing members to bypass the counter and proceed directly to their vehicleat many locations, or enjoy quicker counter service, which is a significanttime-saver, especially at busy airport locations. Members also earn pointsfor free rental days.
Optional Add-ons: Common extras available include GPS navigation systems,child safety seats (infant, toddler, and booster options), SiriusXM® radio,and various protection plans.
Protection and Coverage Options: Hertz provides several levels of coverage,such as Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS),to protect renters from financial responsibility in case of vehicle damageor third-party claims. It is always advised to check with your personalauto insurance or credit card company for existing coverage.
Fuel Purchase Options: Customers generally have the choice to prepay for afull tank of gas, refuel the vehicle themselves before returning, or optfor Hertz to refuel it (which typically includes a service charge).
One-Way Rentals: The ability to pick up a car at TUS and drop it off atanother Hertz location (in Arizona or another state) provides flexibilityfor various travel itineraries.

Features / Highlights

When considering Hertz Car Rental at Tucson International Airport, severalfeatures and potential highlights stand out, though some customer experiencesoffer areas for consideration:

Direct Airport Access: The primary advantage is its location right at TUS,meaning no off-site shuttles are required, making for a swift transitionfrom plane to car. This is a significant convenience, especially after along flight.
Brand Reputation: Hertz is a long-standing, globally recognized brand,often associated with a certain level of reliability and a wide range ofvehicle choices.
Gold Plus Rewards Program: For frequent renters, this program cansignificantly improve the speed and efficiency of the rental process,offering a streamlined pick-up and drop-off experience.
Operational Hours: The location is open daily from 8:00 AM to 12:00 AM(midnight), accommodating most flight schedules.

However, it's also important to acknowledge customer feedback that highlightspotential areas for attention. Some customers have reported concerns regardingthe cleanliness and maintenance of vehicles upon pickup, noting issues likeinterior smudges, dirty windows, water spots on paint, and even overdue oilchange reminders. Another review indicated challenges with vehicle availabilityand a perceived lack of empathy from staff when a pre-reserved vehicle typewas unavailable, particularly in a situation involving a family with youngchildren. These instances suggest that while the core services are present,the consistency of vehicle readiness and customer service responsiveness canvary, emphasizing the importance of thoroughly inspecting your rental beforeleaving the lot and communicating any concerns immediately.

Contact Information

For reservations or any inquiries regarding Hertz Car Rental at TucsonInternational Airport (TUS), please use the following contact details:

Address: 7275 S Tucson Blvd, Tucson, AZ 85756, USA

Phone: (520) 434-3400

Mobile Phone: +1 520-434-3400

Conclusion: Why this place is suitable for locals

For residents of Arizona, particularly those based in Tucson, Hertz CarRental at Tucson International Airport (TUS) serves as a suitable and oftenconvenient option for their diverse transportation needs. Its prime locationdirectly at the airport significantly reduces travel time and logisticalhassles, offering an ideal solution for seamless transitions, whether you'rereturning from a flight, picking up a vehicle for a local errand, or embarkingon a statewide adventure.

The wide variety of vehicles in Hertz's fleet means locals can find everythingfrom an economical sedan for daily commutes to a spacious SUV perfect for afamily trip to Arizona's national parks or a weekend in the mountains. Whilecustomer experiences can occasionally vary regarding vehicle condition oron-the-spot availability, the established reputation of Hertz and the coreconvenience of an airport location remain strong draws. For Arizonansaccustomed to the freedom of personal transportation, having a reliable carrental service like Hertz right at TUS ensures they can maintain their mobilityand explore the Grand Canyon State on their own terms, whether it's forbusiness, pleasure, or simply navigating daily life with ease.

Hertz Car Rental - Tucson - Tucson International Airport (TUS) Details

Service options
Onsite services

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Hertz Car Rental - Tucson - Tucson International Airport (TUS) Location

Hertz Car Rental - Tucson - Tucson International Airport (TUS)

Arizona Pima County Tucson Tucson Airport Authority South Tucson Boulevard

7275 S Tucson Blvd, Tucson, AZ 85756, USA

Hertz Car Rental - Tucson - Tucson International Airport (TUS) Reviews

An average rating of ★3.3 from 515 user reviews.

flightdeskcallgascounterprepaidcheckthe rentalcirclesupervisor

★ 5★ 4★ 3★ 2★ 1

I can give a 5-star rating for the overall experience. The pickup and drop-off went smoothly and the employees are very helpful. The concern is that the vehicle I received was just plain dirty. A previous renter got ink from a marker on the center console, there were smudges from dirty hands on the light colored interior, finger prints inside and outside of the windows, and water spots all over the car's paint. I detail my own vehicles, and it bothered me so much that I actually took several micro fiber towels and spray to help clean up. The touchscreen had smudges all over it and I just felt gross sitting in the car. I actually returned the rental CLEANER than I received it, but the water spots are really set in. Needs treatment from a professional detailer. The vehicle also is at nearly 8,000 miles and the oil change reminder popped up. Just wanted to express my concern. It'd be a shame for a '25 Santa Fe to not get proper maintenance or detailing and fall apart way too soon.
Mar 18, 2025 · Kyle Shenberger
Recently flew into Tucson and realized I forgot to reserve a rental vehicle for a family of 5 and 6 pieces of luggage. After searching the web I found a suv at hertz. My wife reserved the suv on hertz website, but we did not pay since we were already at hertz. When at the counter the employee said that what we had reserved did not come through and they could not rent a full size SUV same day. The best they could do was a Nissan rouge, which was way too small. After going back and forth we decided the call the cooperate office to see if we could get something figured out. When talking with a corporate employee they stated that the hertz location at the airport had plenty of suvs available and didn’t understand why we couldn’t get one rented. The corporate employee of hertz asked to speak with someone at the counter, but they all declined including the manager. While my wife was on the phone with corporate the manager said the best she could was rent us Hyundai palisade. I could understand not wanting to use someone’s personal phone, but these hertz employees seemed very uncaring considering we were stuck at the airport with 3 small children and they refused to get us into a vehicle that could safely fit my family and luggage. We had to fold one of the back seats down just to fit everything and my oldest had to sit with luggage basically in his lap. This my first and last time I will be dealing with Hertz.
Apr 18, 2025 · Michael Smith
This branch of Hertz is awful. I chose Manager Special and received a Dodge Ram 2500 last night. This is a HUGE truck and not a car. I explained that I was there to visit my parents who are 80 years old and they do not have the ability to jump into a truck that is 3-feet off the ground. I would take any car, but a truck like this was not workable. I was told that I needed to pay $100/day to change this and that's what you get when you choose Manager Special. I've been trying to call Customer Service and can't reach a person to discuss this with. I'm a gold plus member and have a need for a rental car quite often. I will use another company from now on.
Jan 31, 2025 · Laura Taylor
DO NOT RENT FROM HERE! Extremely rude and unprofessional employees. I get it their life sucks, they work at Hertz. But maybe try a little harder and pretend you actually care about your customer service. I declined insurance, they added it anyway. When I attempted to show my AAA rental confirmation, they told me to put my phone away and just fill out the prompts on the card reader. I went back the same day after I figured out the insurance had been added. They told me I only had 10min after getting the car to come back and alter the reservation. On top of that the car had a 1/4 tank of gas to start with. Do yourself a favor and walk 10ft to the left and rent from Enterprise.
Jun 30, 2025 · Nate Trenholme
If i could give negative 5 stars, I would. I want to start by saying I am a President's circle member with over 75 rental days and over 20 rentals a year. I recently came across this absolutely horrific branch this past week during my business trip to Tucson (I had previously been with National). I arrived to find they had a Chevy bolt- EV reserved for me. I kindly asked "MARGO" the older lady at the desk what the range is-- her response - looked dismissively at me- "i don't know LOOK IT UP". Unreal response. I asked what else was available - she said nothing else is available. She offered an upgrade which i refused- however CHARGED me an extra $100/day for said upgrade. After telling this lady that I had refused the upgrade offer and took delivery of the assigned vehicle she condescendingly barked back- "sir it is not on your bill" it is in the computer. I had to get to work so I didn't persist. I get to work and the latch for the trunk kept on popping open. Realizing this was an unsafe situation I went back to the airport for an exchange. Elissa (new front desk rep) refused to exchange it saying it was "safe". Eventually after speaking with this extremely rude, dismissive and unprofessional agent she contacted her manager, Lashawna (sp?). I didn't think one could get more unhelpful and impudent than Elissa- well Lashawna took the cake. She said, there was nothing further that can be done. She can't offer another type of vehicle without paying for an upgrade. I calmly explained that I was already charged for an upgrade and didn't GET an upgrade and need this to be taken off my bill. This lady stated that the extra $300 couldn't be taken off as I had ordered an upgrade upon checkout (which i clearly hadn't as I took receipt of the Chevy Bolt). I also reminded her that "president's circle" members are often offered upgrades for being loyal members based on availability free of charge. She tells me this is not their policy. All that she could do was only charge me $50 extra vs. $75 extra per day. I refused this "generous offer" and just said I will take whatever will be safe and equivalent to my reserved vehicle. After 10 minutes of speaking with Elissa privately in back she offered me a downgrade- stock Jetta (2yrs old with 50,000miles and a glass damage to the windshield). Before pulling away, I notified the Hertz staff of this and was told the "glass splinter" appeared to have been sealed so they were aware of the damage. I trusted this branch as far as I could throw them so I took a photo of the said damage. I returned after my 3 day rental to an email (incident report) accusing me of damaging their Jetta's windshield along with an updated bill for over $700 for a 3 day rental!! I had booked the vehicle and estimated total was roughly $200. So not only had they charged for the upgrade(not received), they increased the daily total (I was quoted $50- they charged over $80), and they tried holding me responsible for the damaged windshield. Complete horror show. As a brief post-script, I did go to Tucson the following week for business again and rented with Sixt. The very nice rep not only upgraded my rental for free ( I status matched to platinum on Sixt as I wasn't planning on ever returning to this Hertz), she also commented that MANY people had complained about this particular Hertz branch. After this experience I did reach out to Hertz customer service who apologized for the branch and offered a refund for the $400 I was overcharged for the rental. I really feel that all customers need to be warned about this branch and the customer service "offered". I also plan on escalating this complaint to Hertz corporate so that they are aware. I have attached photos (my estimate of $200 and their fraudulent charge of $742 along with the glass damage) FOR PROOF of this complete clown show of a branch and to warn future potential customers of the type of operation that is run here.
Jan 08, 2025 · JDK ..