Hertz Car Rental - Tucson - West Ina Road Photos










Hertz Car Rental - Tucson - West Ina Road Introduce
For residents of Tucson, Arizona, and those navigating the wider Sonoran Desert, having access to a reliable car rental service can be crucial, whether for planned trips or unexpected needs. Hertz Car Rental on West Ina Road in Tucson provides a convenient option for locals seeking temporary transportation. This location aims to offer a variety of vehicles to suit different purposes, from daily errands to more extensive Arizona adventures.
Hertz is a globally recognized brand in the car rental industry, and while individual branch experiences can vary, the goal remains to provide a diverse fleet and efficient service. For locals in the Northwest Tucson area, the Ina Road branch serves as a neighborhood location, making it a practical choice for those who need a car without heading to the busy airport. Understanding the policies and expectations of any car rental service is key to a smooth experience, and this article aims to provide a clear overview of what to expect from Hertz on West Ina Road.
Like any service provider, customer experiences can differ, and it's important to approach your rental with clear information. While one customer expressed frustration regarding specific young renter and payment policies, another highlighted consistent "fast and friendly service" from the staff. This suggests that understanding Hertz's terms and communicating your needs clearly can contribute to a positive rental journey, making it a viable option for many Tucson residents.
Hertz Car Rental on West Ina Road is situated at 3720 W Ina Rd, Tucson, AZ 85741, USA. This location places it conveniently in the Northwest part of Tucson, making it easily accessible for residents in areas like Oro Valley, Marana, and the surrounding neighborhoods. West Ina Road itself is a significant thoroughfare, connecting to major roads such as Thornydale Road and Interstate 10, which facilitates straightforward travel to and from the branch.
Being a "Local Edition" (HLE) branch, this location is designed to serve the community directly, often offering a more personalized experience compared to larger airport operations. For those without a personal vehicle to get to the branch, local public transportation options via Sun Tran may be available along Ina Road, though direct routes should always be verified for the most current information. The ease of access from various residential areas and major roadways ensures that picking up or dropping off a rental is as convenient as possible for Tucson locals, allowing them to quickly get on with their plans, whether it's navigating city streets or embarking on a scenic drive through the Arizona landscape.
Hertz Car Rental offers a standard range of services common across its neighborhood locations, aiming to meet various transportation needs:
- Diverse Vehicle Fleet: Customers can typically choose from a variety of vehicle classes, including economy cars (e.g., Chevrolet Spark, Ford Focus) for fuel efficiency, compact and mid-size sedans (e.g., Volkswagen Jetta, Chevrolet Malibu, Mazda 3), full-size vehicles, SUVs (e.g., Buick Encore), and potentially minivans. The availability depends on the specific location and current inventory.
- Short-Term and Long-Term Rentals: Whether you need a car for a day, a weekend, a week, or an extended period, Hertz offers flexible rental durations to accommodate various travel and personal schedules.
- Online Reservations and Management: Hertz allows for easy online booking through its website and mobile app, where customers can also view, modify, or cancel reservations, and manage their Hertz Gold Plus Rewards account.
- Optional Protection Plans: Renters can choose from various optional protection products, such as Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), to provide additional coverage during the rental period.
- Roadside Assistance: All Hertz rentals come with 24/7 roadside assistance for unexpected issues like breakdowns or flat tires, providing peace of mind during your journey.
- Additional Equipment Rentals: Customers can rent additional items such as GPS devices, child seats (infant, child, or booster), which often come with daily fees.
- One-Way Rentals: Hertz generally offers the flexibility of one-way rentals, allowing customers to pick up a vehicle at one location and return it to another, though an intercity fee may apply.
- Hertz Gold Plus Rewards Program: This free loyalty program offers benefits like expedited service, choice of vehicles (at participating locations), and the ability to earn points for free rental days and upgrades.
Hertz Car Rental on West Ina Road in Tucson presents several features and highlights that are important for local users to consider:
- Accessibility for Young Renters (with caveats): Hertz generally allows renters from 20 years old onwards (18 in New York and Michigan), though a "Young Renter Daily Fee" is applied, and certain specialty car collections may be excluded. It's crucial for young renters to review the specific payment requirements as policies regarding debit cards can vary by location and online vs. in-person booking. While the website states debit cards are accepted for booking, some neighborhood locations may require a credit card at pick-up for qualification, or may require two forms of identification and sufficient funds for the rental charges plus a security deposit.
- Local Edition Benefits: As a Hertz Local Edition (HLE) branch, it's typically designed to serve the neighborhood, often implying a more focused and potentially less chaotic experience compared to busy airport counters.
- Fast and Friendly Service: One positive customer review specifically highlights "fast and friendly service" from staff members like Joshua, indicating a commitment to efficient and pleasant customer interactions. This is a significant advantage for locals who value quick transactions.
- Vehicle Variety: The location offers a range of car types, from compact sedans like the Ford Focus and Chevrolet Spark to compact SUVs like the Buick Encore, catering to diverse local needs, whether for daily commutes or exploring the surrounding areas like Saguaro National Park.
- AAA Member Benefits: AAA members can often receive discounts on base rates, free use of a child seat, free additional qualified AAA drivers, and a reduced fee on GPS rentals at Hertz, including at this location, making it a valuable option for members in Arizona.
- Defined Operating Hours: The branch maintains consistent operating hours from Monday to Friday (7:30 am - 5:30 pm) and Saturday mornings (9:00 am - 12:00 pm), making it convenient for planning pick-ups and drop-offs during standard business days. It is closed on Sundays.
For inquiries or to make a reservation with Hertz Car Rental on West Ina Road in Tucson, please use the following contact information:
Address: 3720 W Ina Rd, Tucson, AZ 85741, USA
Phone: (520) 572-8360
Mobile Phone: +1 520-572-8360
For locals in Arizona, particularly those residing in or around Northwest Tucson, Hertz Car Rental on West Ina Road offers a practical and accessible option for their car rental needs. Its designation as a "Local Edition" branch signifies its focus on serving the community directly, often translating to a more streamlined and less overwhelming experience than a major airport location. The positive feedback from customers about "fast and friendly service," including specific mentions of attentive staff, highlights a key advantage for Arizonans who appreciate efficiency and helpful interactions.
While it's crucial for all renters, especially young drivers, to thoroughly review Hertz's specific policies regarding payment methods (credit vs. debit cards) and any applicable fees before arrival, the branch's general commitment to customer satisfaction and a well-maintained fleet makes it a suitable choice for a variety of needs. Whether you require a temporary vehicle while your car is in the shop, a reliable sedan for daily commutes, or an SUV for exploring Arizona's beautiful natural attractions like Saguaro National Park, this Hertz location aims to provide a convenient solution. Its convenient location on a major road also ensures easy access for residents across the region, solidifying its place as a viable and valuable local car rental resource in Tucson.
Hertz Car Rental - Tucson - West Ina Road Luxury car
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Tucson - West Ina Road Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - Tucson - West Ina Road Location
Hertz Car Rental - Tucson - West Ina Road
3720 W Ina Rd, Tucson, AZ 85741, USA
Hertz Car Rental - Tucson - West Ina Road Reviews
nameairportpick uppaycomputerzeromanagementmorningparkingemployees
★ 5★ 4★ 3★ 2★ 1i just want to start off by saying i’m not one to write negative reviews about companies. but this one takes the cake for the most careless unprofessional experience i’ve had. i am 20 and was supposed to pick up a rental car today. the website specifically states that i as a 20 year old CAN rent with a credit OR debit card. i was willing to pay whatever i needed to including a couple extra hundred dollars for my age. upon arrival, i was asked to show a credit card, which i didn’t have. i showed the employee the debit card i used to book a reservation online (which they had no problem taking online). i was then met with attitude and the employee puts the policy in front of me, completely confused as to why i had the understanding i could book with a debit card. i was then told id need to go and open a credit card and be charged a 500 dollar additional deposit (which i understand the need for.) the bottom line is this place has poor and misleading advertising as well as employees who will meet you with attitude as opposed to helpful information. do not come here. take money elsewhere
Dec 23, 2024 · Libby ClaireI've rented from this location several times in the last 2 years. Always have had fast and friendly service. Joshua was very attentive to my needs. I will definitely us this location in the future.
Feb 14, 2025 · Cathy HarringtonWorst company ever, they left me stranded with a flat tire with no assistance in any way. I picked up vehicle one day and the next day it gets a flat tire and they will make me pay for a tire or leave me stranded where it went flat customer service will not answer there phones and there roadside assistance did nothing to help this is the worse experience ever. If I could leave zero stars I would.
May 08, 2024 · Jose MarinThis is the worst place i never been for a rental! DONT GO THERE, i read the reviews before going, but I didn’t leasing, i rent a car a full size but the car wasn’t mechanical working right so i went back to the place to returned and they trying to give me a smaller suv I couldn’t fit my packages there so after that they give me another one long short story when I returned they charge me upgrade for the car I didn’t ask for upgrade just for the car the i paid before all the cars there are so dirty i always rent hertz but this one was my last one,dont make my mistake dont go there!!!!
Oct 12, 2021 · Jean HerediaI have been renting a car every couple months for a few years from this location. They are always kind and professional. I never have issues getting the vehicle I need. The staff has worked there as long as I have been going there, which I think speaks volumes for good management.
Oct 27, 2024 · Alysha Balch
More Car Rental Near Me

3720 W Ina Rd, Tucson, AZ 85741, USA

3924 W Ina Rd Suite 306, Tucson, AZ 85741, USA

3924 W Ina Rd, Tucson, AZ 85741, USA

6811 N Thornydale Rd #191, Tucson, AZ 85741, USA

8195 N Oracle Rd Ste 135, Oro Valley, AZ 85704, USA

1015 W Wetmore Rd, Tucson, AZ 85705, USA

10000 N Oracle Rd, Tucson, AZ 85704, USA

1545 N Stone Ave, Tucson, AZ 85705, USA

423 S Sentinel Ave, Tucson, AZ 85701, USA

3313 E Speedway Blvd, Tucson, AZ 85716, USA

4021 E Grant Rd Suite 145, Tucson, AZ 85712, USA

2012 E Broadway Blvd #216, Tucson, AZ 85719, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





