Hertz Car Rental - Upper Saddle River - Route 17 North

- 228 NJ-17, Upper Saddle River, NJ 07458

For residents across New Jersey, having reliable transportation is often essential, whether it's for daily commutes, family outings, or when your own vehicle is temporarily out of commission. Car rental services play a crucial role in providing this flexibility. In the northern New Jersey region, many look to established names like Hertz for their vehicle needs. Specifically, the Hertz Car Rental location at 228 NJ-17, Upper Saddle River, NJ 07458, USA, serves the community with its offerings.

This article aims to provide a clear and informative overview of this particular Hertz branch from the perspective of a local New Jersey user. We will cover its location, the services it generally offers, and other important aspects that residents might consider when choosing a car rental provider. It’s important for locals to have accurate information to make informed decisions about their transportation solutions.

The brand Hertz is globally recognized, and its branches typically adhere to certain operational standards. However, local experiences can sometimes vary, and understanding the specifics of a particular branch is always beneficial. For residents in and around Upper Saddle River, knowing the ins and outs of this specific Hertz location can help manage expectations and ensure a smoother rental process.

When considering a car rental, New Jersey residents often prioritize convenience, vehicle availability, and clear communication from the service provider. The proximity to major roadways, the types of vehicles offered, and the efficiency of the rental process are all critical factors that contribute to a positive experience. This article will delve into these aspects for the Upper Saddle River Hertz location.

Given the dynamic nature of travel and local needs, understanding policies regarding reservations, pick-up times, and customer support is also vital. While this article aims to be factual and informative based on publicly available data and common practices, it’s always advisable for users to confirm specific details directly with the branch for their individual rental needs.

We understand that securing a rental car can sometimes be an urgent requirement, especially in situations like vehicle breakdowns or unexpected travel plans. Therefore, having a clear picture of what to expect from a local rental agency like Hertz in Upper Saddle River can help New Jersey residents plan effectively and mitigate potential inconveniences. The subsequent sections will break down the essential information about this specific car rental location.

Location and Accessibility

The Hertz Car Rental branch in Upper Saddle River is strategically situated at 228 NJ-17, Upper Saddle River, NJ 07458, USA. This location on Route 17 North is highly significant for accessibility within Northern New Jersey. Route 17 is a prominent north-south highway that traverses through numerous towns in Bergen County, making this Hertz branch readily accessible for residents from Upper Saddle River itself, as well as nearby communities such as Ramsey, Mahwah, Paramus, and Ridgewood.

Being directly on Route 17 North means that the location is visible and relatively easy to find for those familiar with the area's main thoroughfares. Its position allows for convenient access whether you're coming from the north, heading south on Route 17, or from the east/west via connecting local roads. The area around Route 17 is also known for various commercial establishments, potentially making it a convenient stop for other errands.

For local New Jersey users, driving to this location is the primary mode of access, as public transportation options directly serving this stretch of Route 17 might be limited. The presence of ample parking for customers making pickups or returns is also a common feature for such neighborhood locations, adding to the convenience for those arriving by their own vehicle or being dropped off. Its placement simplifies the process of quickly getting onto major routes for further travel, whether you're heading towards New York City, upstate New York, or other parts of New Jersey.

Services Offered

Hertz Car Rental locations typically offer a range of services to cater to various customer needs. While specific offerings can vary by branch, the Upper Saddle River - Route 17 North location generally provides:

• Diverse Vehicle Fleet: Customers can usually choose from a wide selection of vehicles including economy cars for budget-conscious travel, compact cars, mid-size and full-size sedans for everyday use, SUVs for families or more cargo space, minivans, and potentially even luxury or specialty vehicles depending on availability. Common models might include Ford Focus, Chevrolet Spark, Chevrolet Malibu, Nissan Pathfinder, and Volkswagen Jetta.

• Daily, Weekly, and Monthly Rentals: Hertz accommodates various rental durations, from short-term daily rentals to extended weekly or monthly options, providing flexibility for different travel or replacement needs.

• One-Way Rentals: The option to pick up a vehicle at this Upper Saddle River location and drop it off at another Hertz branch is generally available, which is useful for travelers with varying itineraries.

• Insurance Replacement Rentals: For individuals whose personal vehicles are undergoing repairs after an accident or breakdown, Hertz often works directly with insurance companies to facilitate temporary replacement rentals.

• Hertz Gold Plus Rewards Program: Customers can sign up for the loyalty program, which aims to provide expedited service, allowing members to bypass the counter and go directly to their reserved vehicle at many locations, and earn points towards free rental days.

• Optional Add-ons: Typically, customers can enhance their rental with optional add-ons such as GPS navigation systems, child safety seats (infant, toddler, or booster seats), and various protection plans (e.g., Loss Damage Waiver, Liability Insurance Supplement, Personal Accident Insurance, Personal Effects Coverage).

• Business Rental Programs: Hertz often offers corporate accounts and business rental programs for companies needing regular car rental services, which may include negotiated rates and simplified billing.

Features / Highlights

When considering the Hertz Car Rental in Upper Saddle River, NJ, it's important for local users to be aware of certain features and potential highlights:

• Brand Recognition: As a globally recognized brand, Hertz typically offers a standardized rental process and a diverse fleet of vehicles. This can provide a sense of reliability for many customers.

• Online Reservation System: Hertz provides a robust online platform for reservations, allowing customers to book vehicles in advance, select specific car types, and manage their rental details from the comfort of their home.

• Hertz Gold Plus Rewards: This loyalty program is a key feature, designed to streamline the rental experience for frequent renters by offering expedited pick-up and drop-off, and the opportunity to earn points.

• Vehicle Variety: The Upper Saddle River location, like other Hertz branches, aims to offer a broad selection of vehicles to suit different travel needs and group sizes. This variety allows customers to choose a vehicle that best fits their specific requirements for navigating New Jersey roads.

However, it is equally important to address potential challenges that have been noted by some customers, as transparency is key for local users making informed choices. Based on available public feedback, some customers have reported challenges related to communication and unexpected operational changes, particularly concerning branch hours and reservation management. For instance, instances of unresponsiveness to phone calls and early closures due to unforeseen circumstances, even when customers had confirmed reservations, have been mentioned. This highlights the importance of proactive communication from customers and potentially confirming operational hours closer to the pick-up time, especially if the weather is a factor or if arriving near closing.

While these are specific customer experiences and may not be representative of every interaction, they serve as a reminder for local New Jersey users to be diligent in their rental arrangements with this or any rental car agency.

Contact Information

For residents looking to contact Hertz Car Rental - Upper Saddle River - Route 17 North, the following information is available:

Address: 228 NJ-17, Upper Saddle River, NJ 07458, USA

Phone: (201) 327-2598

Mobile Phone: +1 201-327-2598

It is always advisable to use these contact numbers to confirm reservation details, inquire about specific vehicle availability, or discuss any potential changes to your pick-up or return schedule. Direct communication can help ensure a smoother experience, particularly given any reported instances of unforeseen operational adjustments.

Conclusion: Why this place is suitable for locals

For New Jersey locals in the Upper Saddle River area and surrounding communities, Hertz Car Rental at 228 NJ-17 offers a convenient option for their vehicle rental needs. Its location directly on Route 17 North provides excellent accessibility, making it relatively easy to reach from various parts of Bergen County. This central positioning is a significant advantage for residents who rely on major roadways for their daily commutes and travel within the state.

The wide range of vehicle types typically available, from economical sedans to spacious SUVs, means that most local needs can be met, whether it's for a quick trip to the grocery store, a weekend getaway to the Jersey Shore, or a temporary replacement while a personal car is being serviced. The flexibility of daily, weekly, and monthly rental options further caters to the diverse requirements of New Jersey residents. Moreover, the ability to utilize the Hertz Gold Plus Rewards program can streamline the rental process for frequent users, offering a faster and more efficient experience.

However, based on customer feedback, it's prudent for locals to approach their rentals with proactive communication. While the company aims for a reliable service, confirming operational hours, especially around holidays or during periods of unusual weather, and double-checking reservation details, can help mitigate potential inconveniences like unexpected early closures or difficulties reaching the branch by phone. For example, some customers have expressed frustration when attempting to notify the branch of a slight delay, only to find the location closed earlier than expected. This highlights the importance of clear, reciprocal communication.

Despite these isolated incidents, Hertz remains a major player in the car rental market, and for many New Jersey residents, its presence in Upper Saddle River provides a valuable local resource. By leveraging the available contact information and planning their rentals with a clear understanding of potential communication nuances, locals can still benefit from the comprehensive services and diverse fleet that Hertz typically offers. For those in need of a rental car in Northern New Jersey, the Hertz Car Rental in Upper Saddle River offers a viable option, particularly for its strategic location and range of vehicles.

Hertz Car Rental - Upper Saddle River - Route 17 North

228 NJ-17, Upper Saddle River, NJ 07458, USA