Hertz Car Rental - Washington Dc - Westin Dc Downtown Photos



Hertz Car Rental - Washington Dc - Westin Dc Downtown Introduce
For residents of the District of Columbia, owning a car isn't always practical, or perhaps you simply need a temporary vehicle for a specific purpose. Whether it's a weekend getaway to the scenic Chesapeake Bay, a business trip requiring reliable transportation across the metropolitan area, or welcoming out-of-town guests who need their own wheels, a dependable car rental service is an invaluable resource. Hertz, a globally recognized leader in the car rental industry, offers a convenient downtown DC location that caters specifically to these needs: Hertz Car Rental - Washington DC - Westin DC Downtown.
This particular Hertz branch provides a streamlined experience for those seeking temporary mobility solutions. Nestled within a prominent hotel, it offers not just a wide array of vehicles but also a level of convenience and service often sought by both busy professionals and leisure travelers. While the city's robust public transportation system serves many daily needs, there are countless scenarios where the freedom and flexibility of a rental car become essential for navigating the broader DC metro area and beyond.
This article will serve as your comprehensive guide to the Hertz Car Rental at the Westin DC Downtown. We'll explore its strategic location and how easily it can be accessed, detail the various services and vehicle types available, highlight key features that enhance the customer experience, provide essential contact information, and finally, explain why this specific Hertz location is an excellent choice for local users in the District of Columbia. We'll also touch upon insights gleaned from customer experiences to provide a balanced and factual overview.
Hertz Car Rental - Washington DC - Westin DC Downtown is situated at 999 9th St NW, Washington, DC 20001, USA. This address places it squarely within the vibrant heart of downtown Washington, D.C., a prime location that offers exceptional accessibility for both District residents and visitors.
Being located within the Westin DC Downtown hotel provides a significant advantage. This setup often means easier parking for personal vehicles during pickup (if available) and a generally more polished and comfortable waiting area compared to standalone rental offices. The integrated nature within a hotel also lends itself to convenient key drop-offs, even outside standard office hours, as noted by a customer review.
From a transportation perspective, the 999 9th St NW address boasts excellent connectivity. It is mere blocks away from several Metro stations, including the Metro Center station (Red, Orange, Silver, and Blue Lines) and the Gallery Place-Chinatown station (Red, Green, and Yellow Lines). This robust Metro access means that residents from various parts of DC, Maryland, and Virginia can easily reach the rental location using public transit, making car pickup hassle-free even if they don't have a personal vehicle available. The area is also well-served by numerous bus routes, and its central location makes it a quick and straightforward taxi or rideshare destination from any downtown office or residence.
The surrounding neighborhood is a bustling commercial and cultural hub, featuring a mix of government buildings, corporate offices, dining establishments, and entertainment venues. This familiar and active environment contributes to the ease of finding and navigating to the Hertz branch. For those working or residing downtown, or simply passing through, this Hertz location offers a highly convenient point of access to quality rental vehicles, enabling seamless travel for business or leisure.
Hertz Car Rental at the Westin DC Downtown offers a comprehensive suite of services designed to cater to a broad spectrum of customer needs, ranging from everyday local use to specialized travel requirements.
Standard Car Rentals: They provide flexible rental options including daily, weekly, and monthly rentals. This caters to diverse durations, whether you need a car for a quick weekend trip, an extended business assignment, or a temporary vehicle while yours is in the shop.
Diverse Vehicle Fleet: Hertz maintains a wide selection of vehicle classes. Customers can choose from fuel-efficient economy and compact cars (like a Chevrolet Spark or Ford Focus), ideal for city driving and saving on gas, to mid-size and full-size sedans (e.g., Chevrolet Malibu, Nissan Altima). For those needing more space or comfort, SUVs (like a Hyundai Tucson, Nissan Rogue, or Chevrolet Trax), minivans, and luxury vehicles are generally available. They also offer specialty collections, including electric vehicles (EVs) like the Tesla Model 3, and convertibles, subject to location inventory.
Hertz Gold Plus Rewards Program: This free loyalty program is a cornerstone service, allowing members to bypass the counter at many locations, choose their car (with Ultimate Choice at select larger locations), and expedite the return process ("just drop your keys and go"). Members earn points on rentals towards free rental days and can achieve higher tiers (Five Star, President's Circle) for additional benefits like complimentary upgrades and bonus points.
One-Way Rentals: For travelers moving between cities or returning to DC from another location, Hertz facilitates one-way rentals, offering the flexibility to pick up a car at one location and drop it off at another Hertz branch across the country.
Optional Add-ons: To enhance the rental experience, customers can opt for various add-ons. These commonly include GPS navigation systems, child safety seats, SiriusXM® satellite radio, and additional protection plans (like Loss Damage Waiver - LDW, or supplemental liability insurance). Fuel purchase options are also available for convenience.
Business and Government Solutions: Given Washington D.C.'s professional landscape, Hertz provides tailored programs for corporate clients and government/military travelers, often including preferred rates and streamlined booking processes.
Debit Card Acceptance: As noted in customer feedback, Hertz generally accepts international debit cards for rentals, provided certain conditions are met (e.g., age, reservation in advance, a CDP number, or proof of return travel). While a credit check may be performed, this offers greater flexibility for a broader range of customers, including international tourists.
The Hertz Car Rental at the Westin DC Downtown offers several features and highlights that contribute to a positive and efficient rental experience for its customers, particularly locals in Washington, D.C.
Streamlined Pick-up Process: As highlighted by customer reviews, the process of taking possession of the car can be remarkably quick, often "less than 10 minutes." This efficiency is a major benefit for busy individuals who value their time, reflecting well-managed operations and clear procedures. The presence of multiple staff members at the desk also helps move lines quickly.
Convenient Hotel-Based Location: Being located within the Westin DC Downtown hotel provides a comfortable and secure environment for pick-ups and returns. For late returns, the ability to drop keys with the hotel front desk, as one customer mentioned, offers significant flexibility and peace of mind outside of the branch's regular operating hours (which are typically limited on weekends).
Vehicle Condition and Quality: Customers frequently commend the condition of the rental cars, with one review specifically mentioning a "perfect shape" vehicle with "10k mileage." This indicates a commitment to maintaining a modern and reliable fleet, ensuring a pleasant and worry-free driving experience.
Clear Instructions and Communication: Positive feedback highlights that staff provide "very clear" instructions on where to locate the car and how to return it. Clear communication reduces confusion and streamlines the overall rental journey, especially for those who might be unfamiliar with the specific procedures of a hotel-based rental location.
Hertz Gold Plus Rewards Benefits: For members of this loyalty program, benefits like skipping the counter and expedited service are key highlights. The ability to accrue points for free rental days, receive complimentary upgrades (for higher tiers), and enjoy a faster overall process significantly enhances the convenience for frequent renters.
Transparent Deposit Returns: The prompt return of the security deposit, as noted by a customer who received their $500 deposit back in two working days, is a critical feature that builds trust and confidence in the rental process, especially for international travelers using debit cards.
While some reviews suggest that prices might be "higher than in other rental services," the overall positive feedback on efficiency, car quality, and helpful staff often justifies the cost for many. The Westin DC Downtown location consistently delivers a smooth and predictable experience, with "no surprises" regarding expected charges, making it a reliable choice for local users prioritizing convenience and quality service.
For all your car rental needs or inquiries at Hertz Car Rental - Washington DC - Westin DC Downtown, here is the essential contact information:
Car Rental Name: Hertz Car Rental - Washington Dc - Westin Dc Downtown
Address: 999 9th St NW, Washington, DC 20001, USA
Phone: (202) 842-1541
Mobile Phone: +1 202-842-1541
It is always advisable to use the provided phone number for specific inquiries, such as checking real-time vehicle availability, confirming reservation details, or understanding any specific requirements related to your rental (e.g., international driver's licenses, debit card policies). While the main Hertz website and mobile application offer extensive tools for booking and managing reservations, direct contact with the local branch can often provide the most accurate and immediate assistance for location-specific questions. For after-hours returns, remember that the hotel's front desk may be able to assist with key drop-off, as noted in customer reviews, but it's always best to confirm the exact procedure with Hertz beforehand.
For locals in the District of Columbia, Hertz Car Rental at the Westin DC Downtown emerges as an exceptionally suitable and highly recommended option, providing a blend of convenience, reliability, and quality service that aligns perfectly with the demands of city living and travel.
The most compelling reason for its suitability is its prime downtown location. Situated at 999 9th St NW, it's easily accessible via multiple Metro lines and major city streets. This means residents don't have to venture to distant airport locations to pick up a rental car, saving valuable time and reducing logistical headaches. For those working downtown or living in surrounding neighborhoods, a quick Metro ride can get them to their rental in minutes, making spontaneous trips or planned excursions much more feasible.
Furthermore, the consistently positive customer feedback highlights the operational efficiency and professional demeanor of the staff. The ability to complete the rental process in under ten minutes, receive clear instructions, and find a well-maintained, low-mileage vehicle are all critical factors that contribute to a stress-free experience. This reliability is paramount for DC residents, whether they're renting for an important business meeting, a much-needed family vacation, or just to handle daily errands when their personal vehicle is unavailable. The option for flexible key returns via the hotel front desk also adds a layer of convenience that acknowledges the often-busy schedules of urban dwellers.
While some may note that Hertz's prices can be higher than competitors, the value derived from the quality of vehicles, the efficiency of service, and the sheer convenience of the downtown location often justifies the cost. For locals who prioritize a smooth, dependable rental experience without unexpected hassles, Hertz at the Westin DC Downtown offers a compelling proposition. It’s a local resource that truly understands and caters to the mobility needs of the Washington, D.C. community, making it a go-to for anyone seeking reliable transportation in the nation's capital.
Hertz Car Rental - Washington Dc - Westin Dc Downtown Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Washington Dc - Westin Dc Downtown Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Washington Dc - Westin Dc Downtown Location
Hertz Car Rental - Washington Dc - Westin Dc Downtown
999 9th St NW, Washington, DC 20001, USA
Hertz Car Rental - Washington Dc - Westin Dc Downtown Reviews
deskpricehotelcallpick-upvaletluggagezerothe renaissancesmall suv
★ 5★ 4★ 3★ 2★ 1We rented a Small SUV (Hyundai Tuckson) here in Hertz from 2d of May to 10th of May. We took CDW insurance and paid with international debit card as tourists. We signed up the Hertz Loyalty Program before taking the car, just in case, so that we became Golden members.The process of taking a car took less than 10 minutes. The car was in perfect shape (10k mileage), no problems occured during the rent. Thanks a lot! Deposit in $500 returned in 2 working days.But the prices are higher than in other rental services.
May 13, 2025 · Lana ZhvirblinskayaI had a seamless experience renting from this location. Two people were working the desk when I went to pick up the car, so the line moved quickly. Their instructions in where to locate the car and how to return were very clear, and the car was in good condition. I returned the car on a Sunday so they were closed, but I gave the keys to someone at the front desk of the hotel. Then next morning I was charged the expected price with no surprises. Overall a great rental experience.
Apr 25, 2025 · AprilThe Westin location to pick up and return a car rental was very convenient. Domita Hale, the rep that handled our pick up and return, was fantastic and truly made everything quick and seamless. We will definitely lease again from that location- super smooth from start to finish. Car was great and as promised.
Jun 18, 2025 · Kara BensonRented a vehicle from this location for a 3-day period. Incredibly smooth transaction from start to finish with the car being exactly what I had ordered. Very friendly and helpful personnel working at the Hertz desk as well. Highly recommend!
Apr 29, 2025 · Allen WallinI had a disappointing experience with Hertz (Rental Record #590712802). I booked a car via Expedia for $66.02, but when I arrived at the office, I was given a document stating a possible charge of $136.25—without a clear explanation. The manager offered extra insurance for $39/day, which I declined, yet I was still overcharged.A $500 deposit was held, which I expected, but instead of receiving a refund, I was charged an additional $100 at 1 AM the next day.I returned the car to 999 9th St NW at 8 PM, as instructed, but the office was closed, and there were no Hertz representatives. I followed the drop-off instructions exactly, yet I still faced unexplained charges.I have contacted Hertz multiple times but have not received a clear resolution. Extremely disappointed with the lack of transparency and poor customer service. I do not recommend renting from this location.
Feb 09, 2025 · Dos Zhanaliyev
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