Hertz Car Rental - Windsor Locks - Bradley International Airport (BDL) Photos










Hertz Car Rental - Windsor Locks - Bradley International Airport (BDL) Introduce
For residents of Connecticut, and especially those in the greater Hartford area, seamless transportation is crucial for both daily life and exploring the rich beauty of our state. Whether you're flying out of Bradley International Airport (BDL) for a business trip, returning home from a vacation, or simply need a temporary vehicle for local adventures, having a reliable and convenient car rental option at the airport is a major advantage. Hertz Car Rental at Bradley International Airport (BDL) in Windsor Locks stands out as a prime choice, offering a streamlined and customer-focused experience that gets you on the road quickly.
This article aims to provide a clear, engaging, and informative overview of the Hertz Car Rental location at BDL, written from the perspective of a Connecticut local. We understand that efficiency and quality of service are paramount when choosing a car rental, particularly at an airport. Here, we'll delve into the specifics of what makes this Hertz branch a suitable option for our community, highlighting its excellent accessibility, diverse range of vehicles, and the exceptional customer service that has earned it high praise from actual renters.
Our goal is to equip you with all the necessary details to make an informed decision, ensuring your next car rental experience at Bradley International Airport is as smooth, pleasant, and hassle-free as possible, allowing you to focus on enjoying all that Connecticut and beyond has to offer.
Hertz Car Rental - Windsor Locks - Bradley International Airport (BDL) is ideally located at 180 Schoephoester Rd, Windsor Locks, CT 06096, USA. This address places it directly within the Bradley International Airport complex, which is a significant convenience for all travelers. As highlighted in customer reviews, the rental car facility is now "co-located with the main terminal," meaning it's "only a short 5-minute walk outside the passenger pickup location at the airport."
This on-site location is a massive advantage. Unlike older systems that required shuttle buses to off-site rental lots, Hertz at BDL allows you to transition almost directly from your flight to your rental car. This greatly reduces travel time and eliminates the hassle of waiting for shuttles, especially beneficial for those with luggage, families, or tight schedules. The clearly marked pathways and signage within the airport's Ground Transportation Center (GTC) guide customers seamlessly to the Hertz counter and vehicle pick-up area, often located on the fourth floor of the GTC.
For Connecticut residents driving to BDL to pick up a rental, the airport's location off I-91 and close proximity to I-84 makes it easily accessible from nearly any part of the state. This central location ensures that whether you're coming from Hartford, New Haven, Springfield (MA), or other surrounding towns, navigating to 180 Schoephoester Rd is straightforward and efficient.
Hertz Car Rental at Bradley International Airport (BDL) offers a comprehensive suite of services designed to meet a wide variety of customer needs, catering to both leisure and business travelers:
- Extensive and Diverse Vehicle Fleet: Hertz provides a vast selection of vehicles, categorized into various collections. This includes economical and compact cars (e.g., Chevrolet Spark, Nissan Versa, Toyota Corolla), comfortable sedans (e.g., Chevrolet Malibu), spacious SUVs (e.g., Nissan Rogue, Toyota RAV4, Chevrolet Traverse, including small and large SUVs), minivans (e.g., 5-7-seat minivans), and specialty vehicles. Their collections also include Electric Vehicles (EVs) like Teslas, luxury vehicles, convertibles (e.g., Ford Mustang Convertible), and even unique options from their "Ultimate Collection" (Exotics) and "Rent a Shelby" program.
- Hertz Gold Plus Rewards Program: This popular loyalty program offers significant benefits, including expedited service, allowing members to bypass the counter at many locations, choose their vehicle from designated aisles, and enjoy faster pick-up and drop-off, making the rental process quick and efficient.
- Flexible Rental Options: Customers can book for various durations, from daily to weekly, and even long-term rentals. One-way rentals are also available, offering convenience for diverse travel itineraries.
- Online Reservations and Mobile App: Hertz provides robust online booking platforms and a user-friendly mobile app, allowing customers to easily reserve vehicles, manage their rentals, and access program benefits.
- Optional Add-ons: A variety of optional products and services are available to enhance the rental experience, such as GPS navigation systems, child safety seats (infant, toddler, booster), SiriusXM satellite radio, and various protection plans including Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC).
- 24/7 Roadside Assistance: For peace of mind, Hertz offers round-the-clock roadside assistance during your rental period.
- Business and Government Programs: Tailored solutions and rates are available for corporate accounts, government, and military travelers.
- Uber and Delivery Rentals: Hertz is expanding its offerings to include partnerships for ride-share drivers and delivery services.
Hertz Car Rental at Bradley International Airport (BDL) boasts several key features and highlights that consistently receive positive feedback from customers, making it a preferred choice for many in Connecticut:
- Direct Airport Location (Walkable): A paramount highlight is its direct co-location with the main terminal at 180 Schoephoester Rd. Customers consistently praise the "short 5-minute walk" from passenger pick-up to the rental facility, eliminating the need for shuttle buses to off-site locations. This significantly enhances convenience and reduces travel time.
- Exceptional Staff and Customer Service: Reviewers repeatedly highlight the "extremely helpful and friendly" staff, specifically mentioning individuals like "Tim" for going above and beyond. This personalized attention, proactive problem-solving (like offering free upgrades or explaining better vehicle choices), and genuine care make for a "pleasurable experience" where customers "feel seen, valued, and appreciated."
- Efficient and Quick Process: Despite busy periods, customers report a "quick and easy" process, often getting into their vehicle within minutes. The efficiency extends to vehicle return, which is also handled "quickly and efficiently."
- Variety and Quality of Fleet: While not explicitly stated in the provided reviews, Hertz is known for offering a wide range of well-maintained vehicles, including popular choices like the Nissan Rogue and Chevrolet Malibu, and extending to luxury, specialty, and electric vehicles. The offering of an upgrade even when declined, suggests good inventory management.
- Hertz Gold Plus Rewards Benefits: Although not directly mentioned in these reviews, the seamless experience described (e.g., quick process, immediate vehicle access) strongly aligns with the benefits of the Gold Plus Rewards program, where members often bypass the counter entirely.
- Commitment to Customer Well-being: The anecdote about Tim ensuring a "better and more reliable choice" car for a customer, even when about to clock out, exemplifies a high level of dedication and customer-centric service.
For direct communication, reservations, or any inquiries regarding your car rental needs at Bradley International Airport, you can reach Hertz Car Rental using the following contact information:
- Address: 180 Schoephoester Rd, Windsor Locks, CT 06096, USA
- Phone: (860) 627-3850
- Mobile Phone: +1 860-627-3850
It is always recommended to contact the branch directly for the most current information, especially concerning specific vehicle availability, rental policies, and any ongoing promotions. The staff at this location have been consistently praised for their helpfulness and responsiveness, making direct communication beneficial for a smooth rental experience.
For the residents of Connecticut, Hertz Car Rental at Bradley International Airport (BDL) is an unequivocally suitable and highly recommended choice for all car rental needs. Its prime location directly at 180 Schoephoester Rd, within a short walking distance of the main terminal, offers unparalleled convenience that significantly streamlines the travel process. This on-site access means less time waiting for shuttles and more time on the road, whether you're heading home after a flight, embarking on a business trip, or beginning a leisurely journey to explore our beautiful state, from the historic coastlines to the scenic inland forests.
What truly sets this Hertz location apart, as consistently highlighted by glowing customer reviews, is the exceptional quality of its staff. Their friendliness, efficiency, and genuine willingness to go the extra mile – offering upgrades, taking time to explain options, and ensuring comfort – create a rental experience that feels personalized and valued. This level of service transforms a routine transaction into a truly positive interaction, making it a reliable partner for our local community. With a diverse fleet ready to meet various needs and the efficiency of a major brand located right where you need it, Hertz at BDL is not just a car rental company; it's a seamless gateway to all your Connecticut adventures and beyond, making it an ideal choice for locals seeking convenience, reliability, and outstanding customer care.
Hertz Car Rental - Windsor Locks - Bradley International Airport (BDL) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hertz Car Rental - Windsor Locks - Bradley International Airport (BDL) Location
Hertz Car Rental - Windsor Locks - Bradley International Airport (BDL)
180 Schoephoester Rd, Windsor Locks, CT 06096, USA
Hertz Car Rental - Windsor Locks - Bradley International Airport (BDL) Reviews
deskpickupgasflightSUVnamecheckprepaidone personsticker
★ 5★ 4★ 3★ 2★ 1Excellent service all in part to the staff member that assisted us. Unfortunately, I missed placed his card, but he was extremely helpful and friendly, and we feel bad we forgot his name. When we arrived, there were several staff members taking care of people and it was approximately 10 minutes before it was our turn. The process was quick and easy and the gentleman that helped us even offered us an upgraded for free, since I vehicle was not ready. We were grateful but declined his offer and within minutes, we had our vehicle. The rental car facility is now co-located with the main terminal, and it is only a short 5-minute walk outside the passenger pickup location at the airport. This is much more convenient than having to wait for a shuttle bus to be taken to an off-site location and made it very easy to return the vehicle. Turning in the vehicle was handled quickly and efficiently by one of Hertz’s staff members and we were on our way within minutes. Thank you all for a pleasurable experience.
Sep 16, 2024 · Thomas BTim was absolutely amazing when I picked up my car! He was so helpful, kind, and genuinely caring — you don’t always see that these days. I had a weird situation where two reservations showed up instead of one. Even though I said I was fine with the first car, Tim took the time to explain that the second option was actually a better and more reliable choice. I really appreciated that he was looking out for me and not just rushing me through.Even though he was about to clock out, he spent extra time walking me through everything I needed to know, making sure I felt comfortable and taken care of. It honestly made such a difference — I left feeling seen, valued, and appreciated as a customer.Hertz is lucky to have someone like Tim. He definitely deserves a promotion — and he’d be amazing teaching and leading others, too! Thanks again, Tim, for making my day so much better!
Apr 30, 2025 · Natasha LuninTransaction is always made so easily. Don’t have any Problems with having to stop check in or anything like that it’s such a smooth sailing transaction. It’s nice to get off the airplane. Go straight to your car without having to make any extra stops and just get checked out it’s not simple. Everything is lined up for you step-by-step without having to stress about anything.The beauty of it is always knowing we’re going to get a nice clean working vehicle.
Jun 16, 2025 · Gloria CarnleyUnbelievable, customer service unbelievable selection of cars phenomenal staff, but Brian sets the bar extremely high. He is knowledgeable, efficient and provides superior customer service!! He is the best thing that Hertz has going for them.
Jul 18, 2025 · Danielle SaczynskiThe online process made it seem as though I was picking up from here that wasn't the case. The lady at the counter was nice and helped me get my reservation moved to them. This came with a $400 fee. I cancelled and tried to make it to the Hertz location in West Hartford to use my original reservation. After dealing with this location and deciding the fees weren't worth it, it put me 10 minutes late to the other locations closing time. I called and let them know I was coming but would be 10 minutes late. They said they would do what they could but when I got there, there wasn't a sole insight.
May 13, 2025 · Trenton Homer
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