Hertz Car Rental - Woburn - Main Street Photos










Hertz Car Rental - Woburn - Main Street Introduce
For residents and visitors navigating the diverse landscape of Massachusetts, reliable and convenient transportation is often a necessity. Whether you're commuting for business, embarking on a family vacation, or simply need a temporary vehicle while yours is being serviced, having a trusted car rental agency nearby can make all the difference. This article highlights Hertz Car Rental - Woburn - Main Street, offering a detailed look at why this location stands out as an excellent choice for individuals and families across the Commonwealth.
Hertz Car Rental is a globally recognized leader in the vehicle rental industry, celebrated for its extensive network and commitment to customer satisfaction. The Hertz Car Rental - Woburn - Main Street branch, located in the heart of Woburn, MA, extends this renowned service to the local communities of Middlesex County and the greater Boston area. This location aims to provide a diverse fleet of vehicles and a seamless rental experience, catering to a wide range of needs, from short-term daily rentals to longer-term solutions. For locals, this means a reliable and accessible option for their transportation requirements, whether for personal or business use.
The Hertz Car Rental - Woburn - Main Street branch is conveniently located at 911 Main St, Woburn, MA 01801, USA. Main Street is a significant thoroughfare in Woburn, making this location easily accessible from various parts of the city and surrounding towns such as Winchester, Burlington, and Stoneham. Its strategic position offers excellent connectivity to major roadways, including I-93 and I-95 (Route 128), which are crucial for travel throughout Massachusetts and into neighboring states. This prime accessibility is a major advantage for Massachusetts residents who appreciate the ease of picking up and dropping off their rental vehicles close to their homes or workplaces, minimizing travel time and maximizing convenience. The branch is also a practical choice for those coming from or heading to Logan International Airport, offering an alternative to airport car rental counters.
Hertz Car Rental locations, including the Woburn - Main Street branch, typically provide a comprehensive range of services designed to meet diverse customer demands. These commonly include:
- Diverse Vehicle Fleet: Access to a wide selection of vehicles, from fuel-efficient economy and compact cars (like the Ford Focus or Chevrolet Spark) ideal for city driving, comfortable sedans (such as the Mazda 3 4-door) for everyday use, spacious SUVs (like the Chevrolet Equinox or Nissan Pathfinder) perfect for families or longer trips, to minivans and even specialty vehicles (including electric vehicles, luxury cars, and box trucks/cargo vans for moving needs). This variety ensures you can find the perfect car to match your specific purpose.
- Flexible Rental Durations: Options for daily, weekend, weekly, and monthly rentals, accommodating both short-term needs like a quick trip to Boston or an extended period while your car is in the shop.
- One-Way Rentals: The convenience of picking up a vehicle at this Woburn location and returning it to another Hertz destination, offering significant flexibility for multi-city travel plans within Massachusetts or across the country.
- Customer Pick-Up Service: As highlighted in glowing customer reviews, the Woburn branch offers a valuable pick-up service from nearby hotels or locations, eliminating the need for customers to arrange their own transportation to the rental office. This is a significant convenience, especially for business travelers or those without immediate access to a vehicle.
- Insurance and Protection Options: Various optional protection plans, such as Loss Damage Waiver (LDW) and Personal Accident Insurance (PAI), are available to provide peace of mind and limit financial responsibility in case of an accident or damage to the rental vehicle.
- Optional Equipment Rentals: Availability of useful add-ons like Hertz NeverLost® GPS navigation systems for easier route guidance and child safety seats (infant, toddler, and booster) to ensure safe travel for younger passengers.
- Hertz Gold Plus Rewards Program: Enrollment in this loyalty program allows members to skip the counter, go straight to their car at many locations, earn points for free rental days and upgrades, and enjoy exclusive discounts, making the process faster and more rewarding.
- Special Discounts: Hertz frequently offers discounts for various groups, including travelers 50 and over (up to 20% off base rates), AAA members (up to 10% off base rates, free child seat, free additional qualified AAA drivers, and free Gold Plus Rewards membership), AARP members, and corporate accounts.
The Hertz Car Rental - Woburn - Main Street location stands out, as consistently praised by its customers, for several key features:
- Exceptional Customer Service: Reviewers repeatedly highlight the "GREAT customer service" and the "delight" of interacting with staff members like Shakira and Jordan. Their proactive approach, accommodation, and willingness to go the extra mile (e.g., picking up a customer from a hotel, assisting with a flat tire issue without a prior reservation) contribute significantly to a positive rental experience. This level of personalized care is a major draw for local users.
- Fast & Easy Rental Process: Customers commend the "FAST & EASY car rental" experience, indicating efficiency from inquiry to vehicle pick-up. This streamlined process is highly valued, especially for those in a hurry or facing unexpected transportation needs.
- Competitive Pricing: As one reviewer noted, the "rental price was the best in town," suggesting that this location offers excellent value, making it an attractive option for budget-conscious individuals seeking quality service.
- Problem-Solving and Flexibility: The ability of the staff, like Jordan, to "do a great job" and get customers "in a new SUV even though I had no reservation" demonstrates remarkable flexibility and a strong problem-solving attitude, crucial for unexpected situations like a flat tire away from home.
- Convenient Pick-Up Service: The offer of hotel pick-up is a significant differentiator, enhancing convenience and reducing stress for out-of-town business travelers or locals whose vehicle is unavailable.
For inquiries, reservations, or any assistance, you can reach Hertz Car Rental - Woburn - Main Street using the following contact details:
Address: 911 Main St, Woburn, MA 01801, USA
Phone: (781) 933-8362
Mobile Phone: +1 781-933-8362
For residents of Woburn and the wider Massachusetts area, Hertz Car Rental - Woburn - Main Street stands out as an exceptionally suitable and highly recommended option for all their car rental needs. Its prime location on Main Street ensures easy access, whether you're coming from home, work, or connecting from major highways. What truly sets this branch apart, however, is its consistently praised customer service, with staff members going above and beyond to ensure a smooth, accommodating, and positive experience, even in challenging circumstances like unexpected vehicle issues.
The combination of a diverse and well-maintained fleet (including popular models like the Chevrolet Equinox and Nissan Pathfinder, suitable for New England's varying weather), competitive pricing, and value-added services like the customer pick-up option and the Hertz Gold Plus Rewards program, makes this location a top choice. Whether you need a temporary vehicle for daily commutes, a spacious SUV for a family trip to the White Mountains, or simply a reliable car to explore the historic sites around Boston, Hertz Car Rental in Woburn offers the professionalism, efficiency, and customer-centric approach that Massachusetts locals truly appreciate. This branch doesn't just rent cars; it provides a seamless and supportive transportation solution that enhances your time in the Bay State.
Hertz Car Rental - Woburn - Main Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Woburn - Main Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Woburn - Main Street Location
Hertz Car Rental - Woburn - Main Street
911 Main St, Woburn, MA 01801, USA
Hertz Car Rental - Woburn - Main Street Reviews
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★ 5★ 4★ 3★ 2★ 1GREAT customer service and FAST & EASY car rental! We were in town for business & pleasure but weren’t happy Ubering to where we needed to go. We decided to rent a vehicle for a few days but every car rental agency I called either didn’t have any vehicles or their prices were high. I was so glad when I called Hertz at 911 Main Street in Woburn. Agent Shakira was extremely accommodating including picking me up from my nearby hotel so that I didn’t have to Uber. Shakira was a delight to interact with and made my rental experience seamless. On top of that, the rental price was the best in town! 🙌🏼 I would 100% recommend using this Woburn Hertz for any vehicle rental needs! You made our time around the Boston area better! 😊
Jun 06, 2025 · Kerri RogersHad a great experience at this Hertz dealer. Rented a car in Ohio. Got a flat tire on 95 n of Boston the day before in the evening. AAA came and put the spare on so I got out of there fast. It was an all-wheel-drive Ford Explorer and turns out you need to replace all four tires because it’s all-wheel-drive which actually checks out. So I contacted where I rented it in Ohio, and they told me to work with my local Hertz dealer in the morning since everybody was closed so I chose Woburn location. I turned up in the morning. Waited a few minutes for them to take care of two other customers and then Jordan said how can I help you? I explained my situation with the help of a speakerphone call to the originating Hertz in Ohio and he said he could help me. And they did a great job. Got me in a new SUV even though I had no reservation. He was really nice to work with. Grateful that this was the closest location and if I ever have to rent a car near Boston, this is where I’ll get it. Thanks again, Jordan.
Jun 17, 2025 · Brad ProctorThe manager Jordan was very helpful. Booked a Tesla at the Peabody location and didn’t have the car I wanted so went here and Jordan was able to accommodate me with a Tesla and matched the same rate I had. He even voided the extra fees so that I could drop the car off in Peabody which was close to my house. Excellent customer service! Thank you!
Apr 25, 2025 · KelvinLet me first of start by saying the people at the location were perfectly pleasant. The issue I have is with billing. I rented a car at this location and got a flat on the highway. I pulled over and attempted to change the tire but the car was missing everything needed to change the tire plus the special tool to drop the tire from under the care. I spoke to a tow truck driver who happened to be where I stopped, and he said he could not do anything without the special key needed to drop the tire. I called Hertz roadside for help/advice. I explained that I would gladly change the tire myself but the tools needed to do so were not in the care. They took note and advised me I would not be charged as the mistake was on Hertz’s end by not having the necessary equipment in the care. They dispatched AAA who came by and replaced the tire after having some trouble due to the last of the special key required. I was note aware I was going to be charge for the call to the tune of around $100. In fact I was advised that I would not be charge since the care was not equipped properly. Had I known AAA was going to be dispatched I would have just called myself however with the equipment missing I called Hertz roadside. I when I returned the call I was advised that they could not take any charges off and that I had to call billing. I called billing and they told me since the rep forgot to note anything I was responsible. I asked if they recorded the calls. They do but only for training purposes. I don’t feel its right that 1. The car wasn’t equipped with the proper equipment, 2. I was not advised of a charge and was told I would not be charged, and 3. I paid to have the tire fixed. I take responsibility for fixing the tire. The other 2 I have an issue with as it’s not inside my control and I shouldn’t be responsible.
Jun 12, 2024 · Brian BlakeAbsolutely atrocious. Booked to pick a car up at 12pm, arrived on time and the office was closed and so I NEVER GOT THE CAR I PAID FOR. No one called to let me know they were closed, no emails, no anything. They sure would allow me to lose money and time but didn't have the courtesy to let me know the office would be closed even though THEY SAID TO PICK IT UP AT THAT TIME. Absolute trash.
Jul 12, 2025 · John Mateus
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