Hertz Car Rental - Woodstock - Highway 92 Photos










Hertz Car Rental - Woodstock - Highway 92 Introduce
Introduction / Overview
For residents of Woodstock, Canton, and the surrounding areas in Cherokee County, securing reliable short-term transportation often requires the convenience of a nearby neighborhood rental location. The Hertz Car Rental branch situated on Highway 92 in Woodstock, GA, provides a local access point to the resources of a globally recognized rental brand. This location is a dedicated car rental agency offering onsite services designed to meet the immediate, day-to-day needs of the Georgia community. Whether your personal vehicle is undergoing service at a local body shop, you are visiting family in the area, or you require a reliable car for a business trip, this Hertz office aims to provide a solution from its diverse fleet. Notably, beyond standard car classes, the agency explicitly offers cargo van rentals, a crucial service for moving, home projects, or small business logistics in the North Georgia region. While the branch aims to uphold the brand's reputation for quality, as a local neighborhood location, the customer experience can often hinge on the daily operational efficiency and the professionalism of the dedicated team members on site. The Woodstock Hertz branch is committed to making its services accessible and offers specific benefits, such as active military discounts, reflecting its intent to support local service members.
Location and Accessibility
The Hertz Car Rental Woodstock branch enjoys a strategic, highly visible location, making it easy to reach for anyone traveling through the Cherokee County area. The physical address is:
9378 GA-92, Woodstock, GA 30188, USA
Positioned directly on Georgia Highway 92, a major arterial road, the facility is easily navigable for customers coming from all directions in Woodstock, as well as nearby Canton and Roswell. This prime placement offers a significant convenience advantage for customers who are not arriving via an airport and need a quick rental transaction near their home or place of work. Recognizing the diverse needs of the Georgia public, the branch is equipped with essential accessibility features. The facility provides a wheelchair accessible entrance, ensuring smooth entry into the office for all patrons, and a dedicated wheelchair accessible parking lot, which prioritizes convenience and compliance for customers with mobility requirements. Customers planning to visit the location should verify the specific operating hours, as neighborhood locations often have different schedules than major airport counters. However, the ease of access directly off a main state highway significantly contributes to its practical appeal for local users.
Services Offered
The Hertz Car Rental location on Highway 92 offers a focused range of services, leveraging the strength of the national brand for the local Woodstock market:
- Full Spectrum Car Rentals: Access to Hertz’s standard fleet, typically including economy cars, compact and mid-size sedans, and SUVs, which cater to both individual and family transportation needs.
- Cargo Van Rental: A specialized service for the community, providing commercial or large utility vehicles (such as the Ford Transit or similar models) essential for moving, hauling large purchases, or supporting small business operations.
- Onsite Services: The availability of staff and resources directly at the 9378 GA-92 office ensures customers can manage their rental transactions, paperwork, vehicle inspection, and pickup/drop-off directly with the local team.
- Active Military Discounts: Providing special pricing, which can be combined with programs like Veterans Advantage, offering significant savings and a valuable benefit to active duty military personnel, veterans, and their families in Georgia.
- Payment Flexibility: Accepting multiple forms of payment, including all major credit cards and debit cards, offering flexibility for deposits and final payment of rental charges.
- Hertz Gold Plus Rewards Program Access: Customers can enroll in the loyalty program to earn points, potentially skip the counter (where available), and receive special member benefits like free additional drivers (for spouses/domestic partners) and upgrades (subject to tier and availability).
- Insurance-Related Rentals: Commonly works with local body shops and insurance providers to handle direct billing for replacement vehicles following an accident or repair.
Features / Highlights
Several key features define the value and offering of the Hertz Woodstock location:
- Brand Recognition and Fleet Quality: As a part of the Hertz global network, this location benefits from the brand’s commitment to generally high vehicle maintenance standards and a relatively modern fleet, which is a key priority for most renters.
- Dedicated Cargo Van Service: The explicit offering of cargo van rentals is a major asset, catering to the utility and moving needs of local home and business owners without requiring them to travel to an airport or specialized truck rental facility.
- Valued Military Support: Offering active military discounts highlights the business's commitment to supporting the U.S. armed forces community with valuable savings on their rental costs.
- Physical Accessibility: Providing both a wheelchair accessible entrance and a wheelchair accessible parking lot demonstrates an inclusive approach to customer service for the entire community.
- Mixed Customer Service Potential: The location benefits from staff members like "Kenya," who exemplify the professional, caring, and helpful customer service standards expected of a top brand, offering discounts and upgrades to ensure a smooth, positive rental experience—a significant highlight worth seeking out.
- Debit Card Acceptance: The ability to pay using a debit card, subject to specific local qualification and deposit rules, expands accessibility for customers who may prefer not to use a credit card for the transaction.
Contact Information
To inquire about vehicle availability, check on discounts, or secure a reservation for a car or cargo van at the Woodstock location, use the following contact details:
Address: 9378 GA-92, Woodstock, GA 30188, USA
Phone: (770) 928-7239
What is Worth Choosing
For customers in the North Georgia region, choosing the Hertz Car Rental on Highway 92 in Woodstock is worth considering due to the combination of a globally recognized brand and the presence of dedicated, customer-focused team members. The dual service of offering both standard rental cars and the increasingly essential cargo van rental is a major convenience for local use, whether you're transporting personal belongings or supplies for a small business. Furthermore, the commitment to providing active military discounts makes this an appealing choice for service members and veterans. However, a significant factor for any local renter is the consistency of service. The mixed customer reviews—featuring both experiences of exceptional, five-star care and, conversely, reported instances of extremely poor service, unready vehicles, and rudeness—underscore the necessity for proactive communication. Customers are strongly encouraged to confirm their reservation details, including vehicle class (SUV, sedan, or van) and pickup time, well in advance, and to be prepared for the possibility of a non-standard experience. By utilizing the benefits of the Hertz loyalty program (Gold Plus Rewards) for faster processing and seeking out the service of highly-rated employees like "Kenya," customers can maximize the brand’s advantages—such as the quality fleet and specialized vehicles—while increasing the likelihood of a positive, smooth, and highly professional car rental experience in Woodstock, GA.
Hertz Car Rental - Woodstock - Highway 92 Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Woodstock - Highway 92 Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - Woodstock - Highway 92 Location
Hertz Car Rental - Woodstock - Highway 92
9378 GA-92, Woodstock, GA 30188, USA
Hertz Car Rental - Woodstock - Highway 92 Reviews
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★ 5★ 4★ 3★ 2★ 1Worst experience I have ever had with renting a car. The car wasn't ready and I got it 3.5 hours after my reservation time. Nobody called to say it wasn't ready. The two guys working were beyond rude. Acted like I should have known because my name was on a piece of paper ( I guess the paper was a call sheet of people with reservations that were not going correctly). I said I never received a call and he rolled his eyes. So, after all of that they put me in a small car while the car I reserved was a mid sized SUV. He told me that I should be happy to get a brand new car( it had over 14,000 miles). We were looking at the trunk space and I tried to explain that it wouldn't work for what I needed it for. He slammed the trunk door down and said - do you want it or not? Just horrible. The whole place is sketch. They do t even have a real Hertz sign on their weird building. I thought Hertz had standards !?!?!
Jul 12, 2025 · Bernadette McEvoyVery good experience with Kenya (hope the name is correct). She's very friendly and helpful. She picked me up from the body shop and had a caring conversation with me on the way. She not only offered me discounts but also upgraded my rental car. My rental process was very smooth.
Aug 01, 2025 · Eileen CIt was our first time renting at this Hertz. The service by Paul was great - friendly and courteous. The return was super easy and no surprise charges (yes, we’ve had surprise charges from other rental companies). Overall, great experience and use Hertz again in the future. Thank you, Paul!
Sep 03, 2025 · Na Lim H.Trashy rude location. Set up a rental through State Farm, confirmed pickup by email reservation, took extra step of calling this location to confirm pick up the day prior, then no one showed. When I called for my car and driver, was told to go to Enterprise instead. Ok, gladly give that $1000+ insurance rental to your competitors, since you can't be bothered to show up for customers as scheduled and confirmed.
Sep 18, 2025 · J DIt was a very fast and straightforward experience from the time I reserved the car to when I picked it up. Paul Jones was professional, courteous, warm and friendly. I work in Quality Assurance. Paul Jones reflects quality in the customer experience.
Jun 13, 2025 · Shane McAfee
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