Hertz Photos


Hertz Introduce
When you're navigating the vast landscapes and vibrant cities of Texas, having reliable transportation is key. Whether your own vehicle is in the shop, you're visiting family, or you simply need a set of wheels for a weekend getaway, car rental services play a vital role in keeping locals moving. In San Antonio, one name that often comes up in discussions about car rental is Hertz, a widely recognized brand in the automotive rental industry.
This article aims to provide a clear, engaging, and informative overview of Hertz's operations at their San Antonio location, specifically focusing on the perspective of local users in Texas. While every customer experience can be unique, understanding the basics of what's offered can help you make informed decisions for your transportation needs.
Hertz has a long-standing presence in the car rental market, offering a variety of vehicles to suit different needs, from compact cars perfect for city driving to larger SUVs for family trips. For Texans, having access to a reliable rental option can be crucial for everything from daily commutes to long-distance travel across the state. We’ll delve into their San Antonio branch, providing details that matter most to you, the local customer.
It's important to remember that while this article provides factual information based on publicly available data, individual experiences can differ. Our goal is to present a balanced view, acknowledging the general services offered while also being transparent about common customer feedback.
The Hertz branch we're focusing on for San Antonio locals is conveniently located at 442 McCarty Rd, San Antonio, TX 78216, USA. This address places it within a reachable distance for many residents in and around the San Antonio area. McCarty Road itself is a well-known thoroughfare, making the location relatively easy to find, whether you're using a GPS or are familiar with the local road networks.
Its position in San Antonio means it’s accessible from various parts of the city via major roads. Proximity to residential areas and business districts can be a significant advantage, reducing travel time to pick up or drop off a rental vehicle. For those relying on rideshares or public transport to get to the rental office, the visibility of the location on a main road could also simplify the journey. Before heading out, it's always a good idea to confirm operating hours, as these can sometimes vary, especially on holidays.
Hertz, as a national car rental company, typically offers a wide array of services designed to meet diverse customer requirements. While specific availability may vary by location and time, here are the general types of services you can expect from their San Antonio branch:
- Standard car rentals: A range of vehicles from economy to full-size sedans.
- SUV and minivan rentals: Ideal for families, groups, or those needing extra cargo space.
- Luxury and prestige collection rentals: For special occasions or those desiring a premium driving experience.
- Truck and van rentals: Depending on the branch, commercial vehicles might be available for moving or larger hauling needs.
- Long-term rentals: Options for extended periods, which can be beneficial for temporary residents or long projects.
- One-way rentals: The ability to pick up a car at one location and drop it off at another, convenient for road trips across Texas or beyond.
- Insurance replacement rentals: Often provided for customers whose personal vehicles are undergoing repairs after an accident, frequently coordinated with insurance companies.
- Prepaid fuel options: Allowing customers to pay for a full tank upfront and return the car without refueling.
- Child safety seats: Available for rent, ensuring the safety of younger passengers.
- GPS navigation systems: Optional add-ons for easier navigation, especially for those unfamiliar with the area.
Hertz aims to provide a comprehensive rental experience, and while individual branch performance can vary, here are some features and highlights generally associated with their services:
- Wide fleet selection: Access to a variety of vehicle classes to match different travel needs and budgets.
- Nationwide presence: The ability to rent and return vehicles across numerous locations, offering flexibility for travelers.
- Online reservation system: Convenient online platform for booking and managing reservations from the comfort of your home.
- Hertz Gold Plus Rewards program: A loyalty program offering expedited service, points towards free rentals, and other member benefits.
- Optional insurance coverage: Various protection plans available to cover potential damages or liabilities during the rental period.
- 24/7 roadside assistance: Support for unexpected breakdowns or issues during your rental.
- Corporate accounts: Tailored solutions for businesses needing frequent car rental services.
For direct inquiries or to manage your reservation with the Hertz San Antonio branch at 442 McCarty Rd, here is their contact information:
Address: 442 McCarty Rd, San Antonio, TX 78216, USA
Phone: (210) 664-1018
Mobile Phone: +1 210-664-1018
It's always advisable to call ahead for specific questions regarding vehicle availability, current rates, or to confirm your reservation details. While online tools are convenient, a direct call can often provide the most up-to-date information, especially for specific vehicle requests or complex situations like insurance replacements.
For locals in Texas, and specifically in the San Antonio area, having access to a car rental service like Hertz at 442 McCarty Rd can be incredibly suitable for a variety of reasons. Firstly, its established presence means a certain level of standardization in services and vehicle maintenance, which can be reassuring when you need a reliable ride. Whether your own car breaks down, you're hosting out-of-town guests, or you simply need a larger vehicle for a special occasion, Hertz offers a practical solution.
The location's accessibility within San Antonio is a significant advantage. Being situated on McCarty Road makes it relatively easy to reach from different parts of the city, minimizing travel time and hassle. This convenience is crucial for Texans who often rely on personal vehicles for their daily routines and weekend adventures. The broad range of vehicles typically offered ensures that you can find something that fits your specific needs, from fuel-efficient compacts for city commutes to spacious SUVs for family road trips across the vast state.
While some customer experiences, as seen in available reviews, can be challenging, the general suitability of a major brand like Hertz for local needs often comes down to its widespread availability and the infrastructure it provides. For insurance replacement rentals, in particular, established car rental companies often have direct billing relationships with insurance providers, potentially simplifying the process during a stressful time.
Ultimately, for San Antonio residents seeking a temporary vehicle solution, Hertz at 442 McCarty Rd stands as a readily available option. Like any service provider, it's always recommended to confirm your specific requirements, understand the terms and conditions of your rental, and communicate clearly to ensure the best possible experience. Despite individual challenges some customers might face, the fundamental offering of accessible and varied transportation options remains a valuable asset for the local community.
Hertz Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Location
Hertz
442 McCarty Rd, San Antonio, TX 78216, USA
Hertz Reviews
pick upinsurance
★ 5★ 4★ 3★ 2★ 1HORRIBLE experience. I was routed to them for a rental via my insurance. I made selections last night for a delivery option and that they would call me in 4 business hours - meaning today by 1pm. Not one call. I called them to get the details of my confirmed and booked services and they told me "Oh yea.. we have you down for a pickup at 3:30" so that was the first shocking thing to hear. Awesome. When were you all going to call me and confirm that and you know, LET SOMEONE KNOW what is going on and that you will not honor the selections I made last night for my rental vehicle? Then he said the vehicle would be whatever they have available and not so much the selection I made. Ok cool. The whole reason I needed a rental is because I am going on a trip and had my car vandalized a week before so to make all matters worse, I am not going to be able to get the size vehicle I need for my trip. I told him I would call back in just a bit after I talked it out with my family. I called back and it rang forever, probably because the first guy did not want to speak to me again. Someone else that was very loud and arrogant answered the phone and I said I am calling to cancel my reservation that I was apparantely picking up at 3:30 today (small dig because their customer service sucks) and he said OK Got it! Appreciate you letting me know!!! And then hung up on me. I have never used Hertz and I will never use them again and I will let everyone I know about my service and to never use this company so kudos. Lost business that I will be happy to give enterprise anytime.TL;DR - Horrible experience and horrible customer service and lack of follow up and follow through. Never use them. Not worth the headache! They will not honor the selections you made and the pricing is horrible.
Oct 17, 2023 · Lindsay Marie (Zombiette)Absolutely nightmarish customer service if anything goes wrong. I returned my vehicle two days BEFORE my contract, due to a fender bender, and this company continually harasses me telling me I still have the car. I have spent hours back and forth with their various “departments,” who are apparently incapable of communicating with one another. A complete disgrace. No one making decisions at this company deserves their position.
Oct 12, 2023 · Chelsea AndersonHorrible experience today. Pre-ordered a large vehicle. Ended up with the only car on lot -an EV and only partially charged. Gage said ‘stop at Bucees on I10 (going to Humble to pick up a Jeep we ordered). Guess what? Nope, Bucees does NOT have charging stations yet!! Went into Gonzales TX and thats as far as we got. Never could locate a charging port for a fast charge. Went to 3 different places to get back to SA after calling Gage several times telling him we have to come back, get a GAS car and a refund for this POS EV. Got back after 7+ hours of hell. He had an Eacape but but no refund. Was told we are given a hundred dollar voucher (which didn’t cover the POS EV) but just looked and it states Rental Credit: $1.00 and charged for the escape. WTH kind of business is this???
Jun 21, 2023 · Mary BarnettI’d be really cool if the supposed “owner” of this “company” could spend as much time as they do “WRITING” these reviews actually “”HELPING!!!! CUSTOMERS!!!!!!!!!!”””@@@
Jun 18, 2024 · Jillian DonnellyThis branch was selected for me by my insurance for a rental car. They never gave me a rental pick up date or time and do not answer their phones.
Jan 16, 2023 · Kara Fisher
More Car Rental Near Me

10010 San Pedro Ave Ste 101, San Antonio, TX 78216, USA

10127 Morocco St, San Antonio, TX 78216, USA

10150 McAllister Fwy, San Antonio, TX 78216, USA

10150 McAllister Fwy, San Antonio, TX 78216, USA

SAT Rental Car Center, 9559 S Terminal Dr, San Antonio, TX 78216, USA

9559 Airport Blvd, San Antonio, TX 78216, USA

9559 Airport Blvd, San Antonio, TX 78216, USA

9559 Airport Blvd, San Antonio, TX 78216, USA

9559 Airport Blvd, San Antonio, TX 78216, USA

9559 Airport Blvd, San Antonio, TX 78216, USA

9559 Airport Blvd, San Antonio, TX 78216, USA

9559 Airport Blvd, San Antonio, TX 78216, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





