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Hertz Introduce
For residents of Nevada, especially those living in the vast and dynamic Las Vegas metropolitan area, having access to reliable and convenient car rental services is often essential. Whether your personal vehicle is temporarily out of commission, you need a larger vehicle for a special project or family trip, or you simply want to explore more of our beautiful state, car rental options are a crucial resource. This article will provide a clear, engaging, and factual overview of the Hertz Car Rental location on North Rancho Drive in Las Vegas, helping local users in Nevada understand what this branch offers and how to best navigate their services for a smooth experience.
Hertz is a globally recognized and established brand in the car rental industry, known for its extensive network and a wide variety of vehicles. This specific branch on North Rancho Drive caters to the local community, offering a convenient alternative to the often busier airport locations. We will delve into its accessible location, the range of services and vehicles typically offered, key features, and provide important insights based on customer experiences to help Nevadans make an informed choice for their transportation needs.
Hertz Car Rental is a long-standing and prominent name in the global car rental market, recognized for its diverse fleet and widespread presence. The Hertz branch located at 4590 N Rancho Dr, Las Vegas, NV 89130, USA, serves as a key neighborhood rental option. Unlike the bustling airport counters primarily aimed at tourists arriving in Las Vegas, this location is designed to provide convenient and accessible car rental solutions specifically for residents and businesses within the local community in Las Vegas and the surrounding areas.
This Hertz branch typically offers a broad selection of vehicles, aiming to cater to a variety of needs – from fuel-efficient compact cars for daily commutes, to spacious SUVs for family outings or exploring Nevada's natural landscapes, and even specialized vehicles like pickup trucks for utility purposes. While customer experiences can vary, as with any service provider, Hertz generally strives for efficiency and a certain standard of service. For Nevadans, this branch represents a readily available option for various rental requirements, whether planned in advance or arising from unexpected circumstances.
The Hertz Car Rental branch is conveniently situated at 4590 N Rancho Dr, Las Vegas, NV 89130, USA. This address places it in a well-established area of northwest Las Vegas, along North Rancho Drive, which is a major thoroughfare. Its location provides relatively easy access for residents from various parts of the northwest valley, including communities like Summerlin, Centennial Hills, and North Las Vegas, without requiring a trip to the busy McCarran International Airport car rental facility.
For Nevadans, the advantage of a neighborhood location like this is significant. It offers a more streamlined pick-up and drop-off process, often with shorter lines and less overall congestion compared to airport branches. Customers can typically drive their personal vehicles to the branch, pick up their rental, and then return it with similar ease. This makes it an ideal choice for locals whose vehicles are being serviced, for those needing an extra car for family or business, or for specific projects requiring a different type of vehicle. The typical operating hours for this Hertz branch are Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM, with the branch being closed on Sundays. It is always recommended to confirm these hours directly with the branch, especially if your pick-up or drop-off falls close to closing times or on holidays.
Hertz, as a major car rental provider, offers a comprehensive range of services. At their 4590 N Rancho Dr location, you can expect the following common offerings, in line with Hertz's standard policies:
- Diverse Vehicle Fleet: Hertz provides a wide array of vehicle categories to suit different needs and budgets. This typically includes economy cars (e.g., Chevrolet Spark), compact cars (e.g., Ford Focus), mid-size (e.g., Mazda 3), full-size sedans (e.g., Chevrolet Malibu), various sizes of SUVs (e.g., Nissan Rogue, Chevrolet Equinox, Nissan Pathfinder), minivans (e.g., Chrysler Pacifica), and often pickup trucks (e.g., Nissan Frontier Crew Cab). They also offer "Manager's Special" options, which are often a budget-friendly choice where the vehicle type is determined by availability, and sometimes electric vehicles (EVs).
- Short-Term and Long-Term Rentals: Whether you require a vehicle for a single day, a weekend getaway to one of Nevada's many natural parks, a week-long business trip, or an extended rental for several months, Hertz generally provides flexible rental periods to accommodate various travel and personal plans.
- Protection and Coverage Options: Hertz offers various optional protection products, such as Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Liability Insurance Supplement (LIS). These options can provide peace of mind by limiting or waiving your financial responsibility for damage, loss, or theft of the rental vehicle, or for liability to third parties. It is highly advisable for renters to review their personal auto insurance policy and credit card benefits to understand their existing coverage before deciding on these optional additions, as they come at an additional daily cost.
- Fuel Service Options: Customers have choices for managing fuel. You can pre-pay for a full tank, refuel the vehicle to the same level as when you picked it up, or allow Hertz to refuel it upon return (with an associated service charge).
- Additional Driver Policy: An authorized additional driver can usually be added to the rental agreement. They must meet the same age and driver's license requirements as the primary renter. A daily fee for additional drivers typically applies, though this fee is often waived for spouses/domestic partners or members of programs like AAA or Hertz Gold Plus Rewards.
- Payment and Deposit Policies: Hertz generally accepts major credit cards for rental and deposit. For debit card usage, policies can be stricter at non-airport locations. While debit cards may be used for final payment, for the initial rental and security deposit, additional requirements (like a credit check or a second form of ID) and a higher security deposit (e.g., $300-$500 USD) may apply. It is crucial to confirm their debit card policy directly when booking if you intend to use one.
- Age Requirements: The minimum age to rent most vehicles with Hertz is 20 years old, though an "underage driver surcharge" typically applies daily for renters aged 20-24. Certain vehicle classes (e.g., specialty, luxury, large passenger vans) may have a minimum age of 25.
- Hertz Gold Plus Rewards Program: Customers can join this loyalty program for benefits such as expedited pick-up and return, earning points for free rental days, and access to exclusive offers.
The Hertz Car Rental - 4590 N Rancho Dr branch offers several notable features that make it a compelling option for Nevadans:
- Neighborhood Convenience: Its location provides a practical and less stressful alternative to renting at the airport, making it ideal for residents in the northern and western parts of the Las Vegas Valley.
- Diverse Vehicle Selection: The availability of a range of standard cars, SUVs, and even pickup trucks caters to a wide variety of personal and business needs.
- Brand Recognition and Reliability: As part of the global Hertz network, this branch benefits from established systems, a well-maintained fleet, and widespread brand recognition, offering a sense of dependability.
- Potential for Savings: Hertz frequently offers promotions and discounts, including special rates for AAA members and seniors, and the potential for savings through booking in advance or choosing "Manager's Special" vehicles.
- Gold Plus Rewards Benefits: For frequent renters, the loyalty program streamlines the rental process and offers valuable perks and savings.
However, it is crucial for customers to be aware of and proactively address potential challenges, as highlighted in some reviews. Concerns regarding additional cleaning charges for seemingly clean cars and reports of dismissive customer service, particularly when faced with high demand or reservation issues, indicate areas where the branch might fall short for some customers. While not every experience will be negative, these highlight the importance of clear communication, documenting vehicle condition (e.g., taking photos before and after), and understanding all potential charges upfront.
For direct inquiries, reservations, or to confirm any specific details with the Hertz Car Rental branch on North Rancho Drive, please use the following contact information:
- Address: 4590 N Rancho Dr, Las Vegas, NV 89130, USA
- Phone: (702) 395-2207
- Mobile Phone: +1 702-395-2207
It is highly recommended to contact this location directly, especially after making an online reservation. This allows you to reconfirm vehicle availability, clarify any specific policies (such as debit card usage, age surcharges, or potential cleaning fees), and ensure a smooth and personalized pick-up experience tailored to your requirements. Due diligence and clear communication are key to a successful rental here.
For residents of Nevada, particularly those in the Las Vegas area, the Hertz Car Rental branch at 4590 N Rancho Dr offers a suitable option for their car rental needs, especially given its convenient neighborhood location. This branch serves as a practical alternative to airport rentals, making it easier for locals to access a vehicle without the added travel time and congestion often associated with major transportation hubs. Whether you need a temporary vehicle for daily commutes, a larger car for a family trip to a state park, or a truck for a home improvement project, this Hertz location aims to provide a diverse fleet to meet those varied demands.
While some customer feedback indicates areas where the service can be inconsistent, particularly concerning communication and unexpected charges, many customers continue to choose Hertz for its brand reliability and wide selection of vehicles. By proactively inspecting the vehicle, understanding the rental terms thoroughly, and maintaining clear communication, Nevadans can leverage this Hertz branch for their transportation needs. Its accessibility and range of vehicle options make it a viable choice for residents looking for a car rental solution right within their community in the vibrant city of Las Vegas.
Hertz Services
Car Rental Agency
- Cargo Van Rental
Hertz Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Location
Hertz Reviews
phonemanagerdriversemployeesjoketesladeskstarreviewsfees
★ 5★ 4★ 3★ 2★ 1Told us we'd be charged for cleaning if we didn't clean the car. Car was basically clean but we headed to a vacuum and I just had to snap these photos because it's so ridiculous. I think the Better business bureau needs a call.
Mar 28, 2025 · Tia “Ali” La'Neli1 out of 5 starsAbsolutely the worst car rental experience I’ve ever had.I arrived with a confirmed reservation, only to be met with a dismissive and rude attitude from the representative. When I politely asked if my reservation was in the system, she responded with a flat “I don’t think so,” and made no effort to even check properly. It felt like I was bothering her just by showing up.There were only two customers total, yet the three staff members (including the manager!) kept saying they were “slammed” and acted completely overwhelmed. No one offered help or solutions — just attitude and eye rolls. I’ve never felt so unwelcome or disrespected as a paying customer.This experience was incredibly frustrating, and it was the final straw for me. I’m officially done with Hertz. Never again.
Jun 25, 2025 · Sebastian NiegowskiVery disappointed. I rented an electric car with Hertz through Uber. When I picked up the Vehicle it was at 37% thought that was strange but didn’t think to much of it, well I should have. I went to try to charge the car the next day because I did some driving the first day just no rides or deliveries after I picked up the vehicle. When I tried to charge, it started then stopped and wouldn’t continue to charge. The charge station even tried resetting the charging station system a few times but it just wouldn’t charge after a certain point. So, I completed a few rides and took it back to Hetz to let them know it wasn’t charging. They hooked it up and said there wasn’t a error showing for them and did I have a picture of the error screen, I explained I was to busy dealing with the charging station employee trying to help me fix it on the phone I didn’t think to take a picture while I was experiencing it in the moment. I was told there was nothing they can do and I couldn’t exchange the vehicle I couldn’t only keep it or return and be charged for the day I had it and would have to put in another reservation for another vehicle. I said fine I’ll just return the vehicle because there is no point to keep it if I can’t charge it. After getting my receipt for being charged a day I was overwhelmed by how I paid $304 for a week but $96 and some change for the 1 day I had it. So once my husband came to grab me I asked the employee one last time can he check the car while it’s charging to see if it’s still charging to ease my mind, he says yes. When we get to the car it’s still charging but I asked was it close to 37% he said no I said well I noticed I picked it up at 37% and when I was charging it back up it stopped at 37% and wouldn’t charge anymore. So he goes oh wait let me check something, he goes in the system control part and tell me the car unfortunately had a setting where It was put to only let it charge to that percentage then he changed to allow a full charge. I said well since you see I wasn’t wrong can you check with your manager again to see if I can keep the car now since you can see now what I was trying to say the car wouldn’t let me charge after a certain point. Unfortunately the manager told him again there is nothing she can do and it’s final I’m being charged for the day at that rate it cantbe changed. There was no urgency to fix something for me that wasn’t my fault and thats very frustrating. The guy that helped me was really kind dont get me wrong it’s just I really feel that they dropped the ball and could have been a bit more understanding. Sitting in there I see they do deal with a lot but this totally could have been handled better. I adding money to a charging station app just to have that wasted to because not I’ve already returned the vehicle.
Mar 19, 2025 · TangerineRun!!!!! I rented a car from them for Uber, paid for the extra coverage for tire damage, etc. I got a flat on the highway 3 days later. Instead of replacing my vehicle or simply fixing the flat, they closed out my account and did not refund me for the days I did not use the vehicle. There is no way to rea h them and corporate will not help. For Hertz to be a car rental company, their systems are antiquated, unorganized, terrible service. I have rented cars for years for Uber and my other work and this is hands down the WORST, scamming experience I have ever had. Please run to ANY other rental company please. I have never left a poor review anywhere in my life, I love leaving positive reviews. This is the worst service experience I've ever experienced from anywhere.
Mar 20, 2025 · MarKeisha KiteThis Hertz location provided outstanding service returning a rental I made at a Salt Lake location. Jeri specifically was competent, efficient, helpful, and customer service oriented in helping me to resolve a couple of issues with the rental in the most efficient way possible. I really appreciate her and would happily recommend renting from this Hertz location to others.
May 18, 2025 · Sean Thomas
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