Hertz

- 15700 Rick Case Honda Way, Davie, FL 33331

For residents of Davie and the wider Broward County area, securing a reliable and convenient car rental is often a necessity, whether it's for a planned Florida vacation, a temporary replacement while your personal vehicle is in service, or simply an extra car for daily needs. In a state where personal transportation is paramount, having a trustworthy local car rental provider can significantly impact your mobility and overall experience. Hertz Car Rental, specifically the branch located within Rick Case Honda in Davie, aims to serve this vital role, offering the extensive resources of a national brand with the accessibility and focused service of a neighborhood establishment.

Hertz is a globally recognized leader in the car rental industry, known for its vast fleet, widespread locations, and long-standing reputation. The Hertz branch at Rick Case Honda in Davie leverages this powerful brand while integrating seamlessly with the operations of a prominent local dealership. This unique positioning often means they cater specifically to customers whose vehicles are being serviced at the dealership, including those impacted by recalls, offering a convenient on-site solution. While the goal is to provide a smooth and efficient rental experience, as with any service, individual interactions and vehicle conditions can vary. This location strives to offer a diverse range of vehicles, from compact cars for daily errands to more spacious options for family travel, aiming to meet the diverse needs of Davie and South Florida residents.

The Hertz Car Rental location at 15700 Rick Case Honda Way, Davie, FL 33331, USA, benefits significantly from its strategic placement within the Rick Case Honda dealership. This specific address offers exceptional accessibility for residents of Davie and neighboring communities such as Cooper City, Plantation, and Southwest Ranches. Being directly on the dealership property means unparalleled convenience for customers whose Honda vehicles are undergoing maintenance, repairs, or are affected by recalls, providing a seamless transition from dropping off their car to picking up a rental. This eliminates the need to travel to a separate, potentially more distant, rental office. For other local residents, its location on Rick Case Honda Way, a well-known point in Davie, makes it easy to find and access, saving time and simplifying logistics compared to navigating larger, more congested airport rental hubs.

Hertz Car Rental, including its branch at Rick Case Honda in Davie, provides a comprehensive array of services designed to meet diverse customer requirements. As a major car rental provider, their offerings are structured to provide flexibility and convenience:

• Diverse Vehicle Fleet: Customers typically have access to a wide range of vehicle classes, including economy, compact, mid-size, full-size sedans, various sizes of SUVs, minivans, and potentially specialty vehicles. The availability often depends on the specific location and current demand, but the broader Hertz network ensures a wide selection.
• Short-Term and Long-Term Rentals: Whether a customer needs a car for a few hours, a day, a weekend, or an extended period of weeks or months (common for those with vehicles in long-term service), Hertz offers flexible rental durations.
• Online Reservations and Mobile App: Hertz provides robust online booking platforms and a user-friendly mobile app, allowing customers to easily reserve, modify, or cancel their rentals at their convenience.
• Optional Add-ons: Renters can typically choose from various optional extras such as GPS navigation systems, child safety seats (infant, toddler, booster), SiriusXM satellite radio, and various protection plans including Loss Damage Waiver (LDW) and Liability Protection.
• Hertz Gold Plus Rewards Program: This loyalty program offers benefits like expedited service, allowing members to bypass the counter and go directly to their reserved vehicle, and earning points for free rental days.
• Pick-up Service: While not always guaranteed for all non-airport locations, Hertz neighborhood branches often offer a pick-up service for customers from their home or office, which can be a significant convenience for locals.
• Corporate and Dealership Rental Programs: This location, being at a dealership, is particularly adept at handling rentals for customers whose personal vehicles are being serviced, including those covered by warranty or recall programs.
• Transparent Pricing and Policies: Hertz aims to offer clear pricing, though customers should always thoroughly review the terms and conditions, especially regarding insurance and fuel.

Hertz Car Rental, particularly at its Rick Case Honda location in Davie, presents several features and highlights that can shape the customer experience. These points, gleaned from customer feedback and general Hertz operations, demonstrate both strengths and areas for improvement:

• Friendly and Non-Pushy Staff: One significant positive highlight from a customer review is the "very friendly" reception staff who "didn't try to sell us extra stuff." This suggests a customer-first approach that values a straightforward rental process, a significant relief for many renters.
• Convenient Dealership Integration: For customers with vehicles at Rick Case Honda for service (especially recall-related issues), the on-site Hertz branch offers unparalleled convenience, eliminating the need for separate trips.
• Quick and Clean Pick-up: The positive review noted a "quick and clean" car pick-up, indicating efficiency and attention to vehicle presentation.
• Reputable Brand: As a major global brand, Hertz generally offers a consistent level of service and a well-maintained fleet across its locations.

However, it is also important to acknowledge potential issues and areas for improvement, as highlighted by a critical review:

• Vehicle Maintenance and Safety: A significant concern raised was being given a car with a "bright yellow wrench showing" and "brakes were so worn it felt dangerous to drive." This points to potential lapses in pre-rental safety checks and maintenance.
• Staff Knowledge and Communication: The instance where the Hertz agent was unaware of Ford's warranty policy (relevant when the car was at a Ford dealership for a recall) caused the customer to incur unexpected costs and frustration. This highlights a need for better training, especially at co-located branches.
• Customer Service Responsiveness: The reviewer mentioned Hertz stating they "cannot send me a new car; I now have to go back in and change the car," indicating a lack of proactive customer support in addressing vehicle issues, valuing the company's convenience over the customer's time.
• Perceived Lack of Value for Customer's Time/Money: The customer felt their "time and my money are not valuable enough to them" due to the issues faced, highlighting a need for improved problem resolution.

For inquiries, reservations, or any assistance regarding your car rental needs with Hertz Car Rental at Rick Case Honda Way in Davie, you can easily reach out using the following contact information:

• Address: 15700 Rick Case Honda Way, Davie, FL 33331, USA
• Phone: (954) 389-6956
• Mobile Phone: +1 954-389-6956

It is always advisable to call ahead for specific questions, especially if your rental is related to a dealership service or recall, to clarify policies and ensure the smoothest possible experience.

For locals in Florida, particularly those in Davie and the surrounding Broward County area, Hertz Car Rental at Rick Case Honda Way offers a mixed but potentially suitable option for their car rental needs. For those needing a temporary vehicle while their car is being serviced at the dealership, especially for Honda recall-related issues, the on-site convenience is undeniable. As one positive reviewer noted, the "man at the reception was very friendly and didn't try to sell us extra stuff. So we got the car quick and clean and had a great time in FL. Thanks again 👌🏻." This highlights the potential for a very positive and straightforward experience when operations run smoothly and staff are attentive.

However, the stark contrast with the negative review, detailing significant vehicle maintenance issues and a lack of proactive customer service in addressing them, serves as a crucial reminder for Floridians. While the location's convenience for dealership-related rentals is a major draw, locals should exercise diligence: thoroughly inspect the vehicle upon pick-up, clarify all terms and conditions, especially regarding insurance and fuel, and confirm any dealership-specific rental policies upfront. For those who prioritize a recognized brand and on-site convenience, and who are prepared to be vigilant about vehicle condition and rental terms, Hertz at Rick Case Honda can be a viable option for their transportation needs in South Florida.

Hertz

15700 Rick Case Honda Way, Davie, FL 33331, USA