Hertz Rent a Car Photos










Hertz Rent a Car Introduce
For residents and visitors navigating the expansive landscapes and vibrant cities of Texas, reliable transportation is often a cornerstone of daily life and travel plans. Whether you're a local needing a temporary vehicle for a weekend getaway, a business trip, or while your own car is in the shop, or a visitor exploring the rich culture and attractions of the Lone Star State, car rental services are an essential resource. In Arlington, Texas, a well-known name in the car rental industry is Hertz Rent a Car, offering a range of vehicles to suit various needs. This article aims to provide a clear, engaging, and informative overview of the Hertz location in Arlington, helping local Texans understand what to expect when considering their services.
Texas is a state of vast distances and diverse destinations, from the bustling metropolitan areas like Dallas-Fort Worth to the serene Hill Country or the coastal beauty of Galveston. Having access to a dependable rental car provides the flexibility and freedom to explore at your own pace. While public transportation is available in some urban centers, it often doesn't offer the comprehensive coverage or spontaneous convenience that a personal vehicle does. For everything from daily errands and family visits to adventurous road trips across the state, a rental car can significantly enhance your ability to move freely and comfortably throughout Texas.
The accessibility of a car rental location is crucial for a smooth experience. Hertz Rent a Car in Arlington is conveniently situated to serve a wide area, making it an accessible option for many residents and those traveling through the region. You can find them at:
1000 W Interstate 20, Arlington, TX 76018, USA
This strategic location right off West Interstate 20 offers excellent accessibility for customers coming from various directions within Arlington and neighboring cities such as Grand Prairie, Mansfield, and Fort Worth. Interstate 20 is a major east-west artery through Texas, ensuring that the Hertz branch is easy to reach whether you're arriving from downtown Arlington, other parts of the DFW metroplex, or simply passing through. The proximity to a major highway minimizes travel time to and from the rental office, streamlining the pick-up and drop-off process for busy individuals and families.
Hertz Rent a Car, as a globally recognized brand, typically offers a comprehensive range of car rental services designed to meet diverse customer needs. While specific availability can vary, here's a general overview of what you can expect from this location:
- Extensive Vehicle Selection: Hertz generally maintains a large and diverse fleet of vehicles. This typically includes economy cars for budget-conscious travelers, compact cars for city driving, comfortable sedans for business or leisure, SUVs and minivans for families or groups, and often specialty vehicles like luxury cars or trucks for specific needs.
- Flexible Rental Durations: Customers can usually rent vehicles for various periods, ranging from daily and weekly rentals to longer-term monthly rentals, catering to short trips, extended vacations, or temporary vehicle needs.
- Optional Add-ons: To enhance the rental experience, Hertz often provides optional add-ons such as GPS navigation systems, child safety seats, satellite radio, and fuel purchase options.
- Protection Plans: Various protection plans and insurance options are typically available to provide peace of mind and coverage against potential damages or liabilities during the rental period. Customers can choose plans that best suit their needs and existing insurance coverage.
- 24/7 Roadside Assistance: As a major rental company, Hertz provides roadside assistance for its renters, offering support in case of a breakdown, flat tire, or other unexpected vehicle issues during the rental period.
- Online Reservations and Management: Hertz offers robust online platforms and mobile apps for easy vehicle reservations, modifications, and access to rental details, streamlining the booking process for customers.
- Hertz Gold Plus Rewards Program: Frequent renters can often benefit from loyalty programs like Hertz Gold Plus Rewards, which offers perks such as expedited service, earning points for free rentals, and vehicle upgrades.
As a major player in the car rental industry, Hertz offers several features that might appeal to local Texans seeking rental solutions:
- Brand Recognition and Reliability: Hertz is a globally recognized brand, often associated with a certain standard of vehicle maintenance and service. This can provide a sense of reliability and trust for customers.
- Extensive Fleet Options: The ability to choose from a wide variety of vehicle classes ensures that customers can find a car that precisely fits their needs, whether for fuel efficiency, passenger capacity, or specific features.
- Convenient Location off I-20: The branch's location directly on West Interstate 20 is a significant highlight, offering straightforward access for anyone driving on this major highway, making it easy to pick up or drop off vehicles without significant detours.
- Potential for Corporate and Loyalty Programs: For business travelers or frequent renters, Hertz's corporate accounts and loyalty programs can offer significant benefits, including faster service and rewards.
- Professional Operations: As a large corporation, Hertz typically has standardized procedures for vehicle maintenance, cleaning, and customer service, aiming for consistent quality across its locations.
It is important to acknowledge that some customer reviews for this specific location mention challenges with customer service and billing. While individual experiences can vary, it highlights the importance of clear communication during pick-up and drop-off, retaining all documentation, and monitoring your billing statements to ensure accuracy. Should issues arise, contacting the branch directly and escalating to corporate customer service if needed is always recommended.
For inquiries, reservations, or any assistance regarding your car rental needs at this location, you can reach Hertz Rent a Car using the following contact details:
Phone: (817) 203-1009
Mobile Phone: +1 817-203-1009
Address: 1000 W Interstate 20, Arlington, TX 76018, USA
Having both a landline and a mobile phone number provides convenient options for customers to get in touch with the branch directly.
For residents of Arlington and the wider Texas region, Hertz Rent a Car at 1000 W Interstate 20 presents a readily available option for their car rental requirements. Its primary suitability for locals lies in its brand recognition, the breadth of its fleet, and particularly its highly accessible location. Being directly off a major interstate, I-20, makes it an incredibly convenient stop for anyone traveling through or residing in the South Arlington area, as well as those coming from nearby cities. This ease of access is a significant advantage in a state where driving is often the primary mode of transportation.
While recent customer feedback points to areas for potential improvement in local customer service and billing accuracy, Hertz's global reputation means it offers standardized procedures and a wide array of vehicle options that can accommodate almost any need, from a compact car for quick errands to a larger SUV for family road trips. For Texans needing a reliable vehicle for business, leisure, or as a temporary replacement, the established operational framework of a company like Hertz provides a fundamental level of service and convenience. As with any service, it's always wise for customers to ensure clear communication and to keep records of their transactions. Ultimately, for those in Arlington seeking a major car rental provider with a strong presence and a diverse fleet, Hertz Rent a Car on I-20 remains a prominent and generally well-equipped choice to facilitate their Texas travels.
Hertz Rent a Car Services
Car Rental Agency
- Cargo Van Rental
Hertz Rent a Car Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Rent a Car Location
Hertz Rent a Car
1000 W Interstate 20, Arlington, TX 76018, USA
Hertz Rent a Car Reviews
priceinsurancedeskstarsphonepaytoyotapick upnumberdrive
★ 5★ 4★ 3★ 2★ 1Terrible customer service from the woman when checking in the vehicle. Young African American woman just talked on her cell phone as I waited to be greeted when her manager walked up and said "have you been helped yet", I replied "no sir I have not." The woman then exclaims to her manager in defense "he didn't say he needed help he just stood there", which I replied "she was on her phone and never even acknowledged me". She reluctantly helps me at this point not saying a word until she utters "alright, your done". No receipt, no "have a great day", just cold.2 days later I start receiving texts stating we didn't return the car. When my wife goes to pick up her car from the shop she went back to Hertz and explained the situation and the person at the desk said they couldn't find the key and the car wasn't there. After some back and forth with the original woman from when I returned the car it was revealed that the woman never turned in the car in their system and then rented the car out to someone else.This was suppose to be complimentary from the dealership with no charges to my card except the $50 deductible. Over the period of time we had the card we were charged 4 separate times that we had to get our dealership rep to go and get reversed.Now we have a charge for over $200 and you can't even talk to someone on a Sunday to actually fix the problem: "call back tomorrow"I am ready to cancel my card just to get this to stop.HORRIBLE EXPERIENCE THAT WON'T END!!
Jun 09, 2025 · C HI am very disappointed with the customer service at this location.This person was very unprofessional and rude. The establishment opened at 9am my advisor setup the rental at 9am. This person never acknowledged me I had to get her attention afterwards she started answering phones, training and lastly move her personal vehicle not once acknowledging me. When I express my frustration she said to me " oh we're not having that. She was very disrespectful. I know longer want to deal with her. Fortunately l was helped by someone else I received the rental at 10am.
Mar 24, 2025 · Donnebra DavisGot my first rental while care was in the shop, it sounded like the transmission was going to blow up. Called before making the 35 mile voyage, went to exchange the rental, was assured their were plenty of SUV's available. Get there, they have 2, neither I would have chose. I settled for the first, waited 45 minutes to "get it ready". Then was told it's not available. Was put into a smaller SUV with less features for the same price. Was.told the price changes daily each day. Zero customer service concerns. Shame on Hertz, I was loyal until.today back to Enterprise I go with my business.
Jun 14, 2025 · Chuck PerkinsReceived a 2019 Toyota Camry with 61k miles. Smelled terrible. Don’t recommend if you have a choice.Update: Filled out a survey and never received a call back.Today, I was charged for Tolls while using the car, which is fine. But they added a 9.99 convenience fee that was NEVER disclosed when I picked up the car. This entire building dealer, service department (see my other reviews), and Hertz is a bunch of crooks. DO NOT USE. DRIVE FURTHER AWAY --- THE MINOR INCOINVENCE is worth not having MAJOR HEADACHES.
Oct 31, 2024 · Kevin ScheerPlease see the attached invoice and the toll fees. They charged me even though there was no Tow requested ever, they charged me that fee to remote start the vehicle which they said they’re not gonna charge me. I am so dissatisfied with their service and honestly so disappointed in Tesla recommending hertz in the first place . The charge me over is almost $650 Extra on Top of what you insurance covered.They also charged me for tolls twice. There’s a charge on my card for $291 from Hertz and then I Also paid Plate pass $221 And they charge me an extra $422. . That’s $934 on top of tesla covered $1350. Never use them again. Not to mention the toll service included $10 a day service charge outside of toll fees.
May 06, 2025 · Hyder Kahn
More Car Rental Near Me

102 E Interstate 20 Suite 120, Arlington, TX 76018, USA

808 SW Green Oaks Blvd Suite 402, Arlington, TX 76017, USA

3001 A, S Cooper St, Arlington, TX 76015, USA

miles north of I-20, 2904 S Cooper St #1.5, Arlington, TX 76015, USA

2904 S Cooper St, Arlington, TX 76015, USA

4842 S Collins St Ste A, Arlington, TX 76018, USA

2300 W Pioneer Pkwy, Pantego, TX 76013, USA

3060 W Interstate 20 Ste 1, Grand Prairie, TX 75052, USA

2843 Ironwood Dr, Grand Prairie, TX 75052, USA

7104 New York Ave, Arlington, TX 76002, USA

7811 S Cooper St, Arlington, TX 76001, USA

2909 E Arkansas Ln Ste C-435, Arlington, TX 76010, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





