Hertz Springdale

- 3062 Springdale Rd SW, Atlanta, GA 30354

Hello, Georgia residents. When seeking car rental services, reliability, clear communication, and professional conduct are paramount. This article provides an overview of the Hertz Springdale location at 3062 Springdale Rd SW, Atlanta, GA. While Hertz is a globally recognized brand in the car rental industry, it is essential for local users to be aware of specific feedback regarding individual branches.

It is important to address significant concerns raised in recent customer reviews pertaining to this particular Hertz Springdale location. As a professional content writer aiming to provide factual and helpful information to local users in Georgia, it is crucial to present these warnings alongside general information about Hertz's services. We will outline the location details, general services typically offered by Hertz, and then focus on the serious highlights from customer experiences that warrant caution.

Hertz Springdale is located at 3062 Springdale Rd SW, Atlanta, GA 30354, USA. This location places it in the southwestern part of Atlanta, generally accessible to residents in that area and potentially serving as a neighborhood pickup point for those who prefer to avoid the larger, often busier airport rental car centers. Springdale Road SW is a local thoroughfare, and the branch would typically be situated within a commercial or retail complex, aiming for convenient access for local customers.

For residents in South Atlanta, College Park, East Point, and areas near Hartsfield-Jackson Atlanta International Airport, this neighborhood location might appear to offer an alternative to airport-based rentals. As with many local branches, accessibility generally relies on personal vehicle transport or ride-sharing services to reach the facility for pickup and drop-off.

Generally, Hertz, as a major car rental provider, offers a broad range of services designed to meet diverse customer needs. While specific offerings can vary by location, common services typically include:

• Diverse Vehicle Categories: Hertz typically provides a wide selection of vehicles, from fuel-efficient economy and compact cars, mid-size and full-size sedans, to SUVs of various sizes, minivans, and trucks. They also offer specialty collections such as the Adrenaline Collection (muscle cars), Prestige Collection (luxury vehicles), Green Traveler Collection (EVs/hybrids), and Manager's Specials.

• Short-Term and Long-Term Rentals: Options usually range from daily rentals for quick needs to weekly, monthly, and extended rentals for longer-term requirements, such as during vehicle repairs or extended stays.

• Add-on Options: Customers can typically select additional features like GPS navigation systems, child safety seats (infant, toddler, booster), SiriusXM satellite radio, and various insurance protection plans (e.g., Loss Damage Waiver, Liability Insurance Supplement).

• Hertz Gold Plus Rewards Program: This loyalty program usually allows members to skip the counter at many locations, earn points towards free rental days, and potentially receive vehicle upgrades, with different tiers (Gold, Five Star, President's Circle) offering escalating benefits.

• One-Way Rentals: Hertz typically offers the flexibility of picking up a car at one location and returning it to another.

However, it is crucial to consider the customer feedback provided below, which suggests significant deviations from expected service standards at this particular location.

Based on the provided customer reviews for this specific Hertz Springdale location, the following critical points are highlighted and serve as warnings for potential customers:

• Allegations of Theft After Repossession: A review explicitly states, "They will still repo your car with all your belongings. Then someone here steals all the valuables while being protected by management." This is a severe allegation of theft and misconduct that warrants extreme caution.

• Excessive Charges and Poor Communication Regarding Overdue Rentals: The same review mentions charges for "overdue rentals plus a new key plus daily whatever," indicating complex and potentially unclear billing practices that lead to significant unforeseen costs for customers.

• Unprofessional and Dangerous Driver Behavior: Another review states, "Their service driver almost killed me getting in freeway. ZERO care for human life. Even flicked me off." This points to highly dangerous and unprofessional conduct from staff associated with the branch.

• Poor Customer Service and "Runaround": A customer specifically advises, "Ask for Carla if you wanna get the runaround," suggesting unhelpful and frustrating customer service interactions, characterized by delays and evasiveness.

Address: 3062 Springdale Rd SW, Atlanta, GA 30354, USA

Phone: (404) 726-0832 (Note: This phone number was provided in the prompt for "Enterprise Rental Cars" in a previous task, but it is listed in the prompt for "Hertz Springdale." Please use the phone number provided for Hertz Springdale if available from other reliable sources, otherwise this discrepancy should be noted. However, the prompt specifically provides (404) 726-0832 for Hertz Springdale. For accuracy, it is important to verify directly with Hertz's official website or directory).

Mobile Phone: +1 404-726-0832 (Same note as above regarding potential discrepancy/verification).

For residents of Georgia, particularly those in the Atlanta area considering Hertz Springdale at 3062 Springdale Rd SW, it is critically important to be aware of the severe customer feedback associated with this specific location. While Hertz is a generally reputable national brand, the reviews provided for this Springdale branch suggest a concerning pattern of issues that could significantly impact a customer's experience and safety.

Allegations of theft of personal belongings after vehicle repossession, aggressive driver behavior, and unhelpful customer service are extremely serious and directly contradict the standards expected from a professional car rental service. Locals seeking convenient and reliable transportation should consider these warnings carefully.

It is strongly advised that anyone considering renting from this specific Hertz Springdale location conduct thorough due diligence, perhaps by reviewing more recent feedback from various sources, or, preferably, opting for another Hertz location or a different reputable car rental provider in the Atlanta area with consistently positive customer service records. Your safety, financial security, and peace of mind are paramount when renting a vehicle in Georgia.

Hertz Springdale

3062 Springdale Rd SW, Atlanta, GA 30354, USA