I and J Wheelchair Transportation, LLC Photos



I and J Wheelchair Transportation, LLC Introduce
For many individuals in North Carolina, especially those with mobility challenges, accessing reliable and compassionate transportation is not merely a convenience but a fundamental necessity. I and J Wheelchair Transportation, LLC, based in Charlotte, NC, is dedicated to filling this vital role. This specialized service focuses on providing safe, comfortable, and timely non-emergency medical transportation for individuals who use wheelchairs or require assisted mobility. Their commitment goes beyond just getting from point A to point B; it encompasses a personalized approach that prioritizes the dignity, comfort, and safety of every passenger.
In the bustling landscape of Charlotte and its surrounding communities, the demand for specialized transportation services is ever-present. I and J Wheelchair Transportation understands that for doctor's appointments, physical therapy sessions, hospital discharges, or even essential personal errands, standard transportation options may not be suitable. They aim to bridge this gap by offering a professional and empathetic service, ensuring that every journey is handled with the utmost care and respect. For North Carolina locals seeking dependable and specialized transport, I and J Wheelchair Transportation, LLC stands as a trusted partner.
I and J Wheelchair Transportation, LLC is located at 3400 Latrobe Dr, Charlotte, NC 28211, USA. This address places the company within a well-established area of Charlotte, making it accessible to a wide range of residents across the city and surrounding Mecklenburg County. Latrobe Drive is situated in a central part of Charlotte, offering relatively easy access from various residential neighborhoods and key medical facilities.
The accessibility of this location is crucial for a service of this nature. While clients primarily experience their service through pickups and drop-offs at their homes or medical facilities, the central office location facilitates efficient dispatch and operational management. For family members or caregivers who might need to visit the office, its placement within Charlotte's road network ensures straightforward navigation. Being situated in a well-connected part of the city reinforces I and J Wheelchair Transportation’s ability to serve a broad geographic area within North Carolina, ensuring that vital transportation is within reach for those who need it most.
I and J Wheelchair Transportation, LLC specializes in providing non-emergency medical transportation (NEMT) with a particular focus on individuals requiring wheelchair accessibility. Their services are designed to ensure safe, reliable, and comfortable journeys for a variety of needs. While a comprehensive list of specific vehicles is not publicly detailed, the services are based on the provision of appropriate, wheelchair-accessible vehicles. Core services typically include:
Wheelchair Accessible Transportation: This is their primary service, utilizing specially equipped vans and vehicles with ramps or lifts to accommodate individuals in wheelchairs safely and securely. The vehicles are designed to ensure a smooth boarding and disembarking process.
Non-Emergency Medical Transport: Providing transportation to and from a wide range of medical appointments, including doctor's visits, hospital discharges, dialysis treatments, physical therapy sessions, rehabilitation facilities, and other healthcare-related destinations.
Assisted Door-to-Door Service: Drivers typically provide comprehensive assistance beyond just driving. This includes helping passengers from their home into the vehicle, securing wheelchairs properly, assisting with personal belongings, and ensuring a safe arrival at the destination. Drivers often wait during appointments if required, as highlighted by customer reviews.
Professional and Compassionate Drivers: The service prides itself on having drivers who are not only skilled in safe transportation but also exhibit kindness, understanding, and professionalism. Customer testimonials frequently praise drivers like "Bobby Fox" for their exceptional care and patience.
Reliable Scheduling: A commitment to punctuality and reliability, understanding the critical nature of medical appointments. They aim to be "right there" when ready to leave, even accommodating unexpected delays, as noted in customer feedback.
Safety and Comfort Focus: Vehicles are maintained to high standards of cleanliness and safety. The primary goal is to provide a secure and comfortable experience for passengers, ensuring peace of mind for both the individual being transported and their families.
I and J Wheelchair Transportation, LLC distinguishes itself through several key features and highlights, as consistently reflected in positive customer experiences:
Exceptional Driver Compassion and Professionalism: A standout feature is the quality of their drivers. Customers frequently praise individuals like "Bobby Fox" for being "awesome," "very nice and understanding," and "very kind." This highlights a core value of empathy and patient-centered care that goes beyond mere driving, ensuring passengers feel comfortable and respected.
Reliability and Punctuality: The service is commended for its timeliness. Reviews indicate drivers are "right there" when needed and "got my grandmother to and from her destination safely," emphasizing their commitment to dependable scheduling, which is critical for medical appointments.
Willingness to Accommodate Unforeseen Circumstances: A notable highlight from customer feedback is the flexibility and understanding shown when unexpected delays occur, such as a doctor missing staples. The willingness of drivers to "willingly wait" demonstrates a true dedication to client needs, providing peace of mind during potentially stressful situations.
Top-Notch Service: The overall quality of service is consistently described as "top notch" and "very great service." This suggests a commitment to excellence in all aspects of their operations, from vehicle maintenance to customer interaction.
Focus on Safety: While not explicitly detailed in reviews, specialized wheelchair transportation inherently emphasizes safety protocols, including securement of wheelchairs and careful handling during transfers. The positive feedback on safe transport underscores their adherence to these critical safety standards.
Specialization in Wheelchair Mobility: Unlike general taxi or ride-share services, I and J Wheelchair Transportation is purpose-built for wheelchair users, meaning their vehicles and staff are specifically equipped and trained to handle the unique needs associated with mobility impairments, providing a tailored and superior solution.
These features collectively make I and J Wheelchair Transportation, LLC a highly reliable and compassionate choice for specialized transportation needs in the Charlotte and wider North Carolina area.
For North Carolina residents needing reliable and compassionate wheelchair accessible transportation services, I and J Wheelchair Transportation, LLC can be reached at:
Address: 3400 Latrobe Dr, Charlotte, NC 28211, USA
Phone: (704) 225-3155
Mobile Phone: +1 704-225-3155
It is recommended to call them directly to discuss your specific transportation needs, inquire about availability, and schedule services, ensuring they can provide the personalized care you or your loved one requires.
For North Carolina locals, particularly those in the Charlotte area with specific mobility needs, I and J Wheelchair Transportation, LLC offers an exceptionally suitable and crucial service. This is not a standard "car rental" in the conventional sense, but rather a highly specialized transportation provider that addresses a critical gap in community mobility for individuals using wheelchairs or requiring assisted transport.
The suitability for locals stems from several key aspects. Firstly, their unwavering commitment to compassionate and professional service, as vividly described by grateful customers, makes them an invaluable resource. Knowing that drivers like "Bobby Fox" are "very nice and understanding" and will wait for unexpected medical delays provides immense peace of mind for families navigating complex healthcare schedules. This level of personalized care goes far beyond what a general taxi or ride-share service can offer.
Secondly, their specialization in wheelchair transportation means their vehicles are appropriately equipped and their staff are trained to handle the unique requirements of individuals with mobility challenges safely and efficiently. This dedicated focus ensures a secure and comfortable journey, removing anxieties often associated with non-specialized transport. Their local presence in Charlotte also means they are readily accessible for appointments within the city and surrounding areas of North Carolina, providing a vital link to medical facilities and essential services.
In essence, I and J Wheelchair Transportation, LLC is more than just a transport service; it's a reliable partner for North Carolina families, offering not just a ride, but genuine care, punctuality, and professionalism. For anyone in the region seeking dependable, dignified, and specialized transportation for wheelchair users, I and J Wheelchair Transportation, LLC is an exemplary local choice.
I and J Wheelchair Transportation, LLC Services
Handicapped Transportation Service
- Wheelchair Transportation Service
- We also do Bariatric chair and Geri chair
- We also do motor w/chair Ambulatory stretcher wheelchair
Transporting patient to doctors appointment medical dialysis treatment, out patient post-surgery transport, discharge, admission, to and from Rehabilitation facility, To and from healthcare facility, Adult day care, stairs assist transportation, School and special need
- We do wheelchair Geri chair motor w/chair Ambulatory stretcher
I and J Wheelchair Transportation, LLC Details
From the business
- Identifies as Black-owned
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Restroom
I and J Wheelchair Transportation, LLC Location
I and J Wheelchair Transportation, LLC
3400 Latrobe Dr, Charlotte, NC 28211, USA
I and J Wheelchair Transportation, LLC Reviews
companydriverdoctorcallspatient
★ 5★ 4★ 3★ 2★ 1Bobby Fox is an awesome driver. When we were ready to leave he was right there and then we saw that the Dr had missed taking out some of the staples and had to go back in. Bobby willingly said he would wait for us and he did. Very nice and understanding. Tot notch!!!!
May 15, 2025 · Virginia ThomasVery kind driver his name was bobby fox ! Got my grandmother to and from her destination safely! Very great service
Jun 10, 2025 · Janiya AlexanderHORRIBLE!!! I CANT STRESS THAT ENOUGH. This company is extremely unprofessional, ghetto and poorly ran. I have had several appointments missed, rescheduled or they failed to pick me & my son up. Communication, accountability and professionalism do not come with their services. Don't book with them unless you have no other option and even then you would be better taking public transportation. This place deserves-10 stars. The anxiety, anger and aggravation this company will leave you with is sad. They will leave you confused and repeatedly calling looking for your driver.. They will rob you of your time and joy when all you needed was transportation
May 20, 2024 · Sarah MosleyI got the nicest driver this morning, Mr. Bobby. He was on time and very patient picking me up from the doctor, when I wasn’t quite ready to leave. I did not feel hurried, which is a nice change from some other drivers I have experienced. He was friendly and a good driver. I hope he is available next time. It was a pleasure and set my day off on a great trajectory. 😊
Nov 08, 2023 · ej briggsHorrible and traumatizing experience. When picked up from my appointment the owner of the company came after I was waiting for an hour, and I guess he was upset that he actually had to work. Joseph was driving 70 in a 40mph, weaving in and out of traffic, on his phone, and not listening to GPS. NY neighborhood is 25mph with speedbumps . He was doing 40-45 hitting speed bu.ps at 30mph. I have spine disease and was crying out in pain. After getting home, I noticed the left arm of my rollator was damaged from thrashing around in his van because it wasn't secured. I felt fear and unsafe. I should have called 911. I had a second appointment, they never showed up, and then in the middle of my appointment called to tell me he was outside my house. When I told him he was an hour late, he told me he would tell dispatch that I WAS A NO SHOW. NIGHTMARE!!!!
Jun 13, 2024 · Georgia Smith
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