Imperial Rental Photos




Imperial Rental Introduce
For residents across Massachusetts, especially those nestled in the Blackstone Valley region and towns like Mendon, access to reliable and convenient car rental services is often essential. Whether your daily driver is in the shop for service, you're planning a weekend escape, or you simply need a vehicle for a specific task, local car rental options are invaluable. Imperial Rental, situated at 14 Uxbridge Rd in Mendon, MA, offers a community-focused approach to vehicle rentals. This article aims to provide a clear and factual overview of Imperial Rental, helping local users in Massachusetts understand their offerings and what to expect when choosing them for their transportation needs.
Imperial Rental operates as part of the larger Imperial Cars campus, a well-established automotive presence in Mendon. This connection often means they have access to a variety of well-maintained vehicles. While customer experiences can vary, as with any service provider, understanding the strengths and potential challenges of a local business like Imperial Rental is key. We'll delve into their accessible location, the types of vehicles and services they typically offer, key features and highlights, and important contact information for those in the Massachusetts area looking for rental solutions.
Imperial Rental is conveniently located at 14 Uxbridge Rd, Mendon, MA 01756, USA. This address places them within the broader Imperial Cars complex, which is a well-known landmark in the Mendon area. Uxbridge Road, also known as Route 16, is a significant state highway that runs through Mendon, providing excellent accessibility for residents not only within Mendon but also from surrounding towns like Uxbridge, Milford, Bellingham, and Franklin.
The location's integration within a larger automotive campus can be a significant advantage, often implying ample parking and a professional environment. For Massachusetts locals, ease of access is crucial when picking up and returning a rental vehicle. Being directly on a state route means straightforward navigation, avoiding the complexities of urban traffic and making it a practical choice for those in the outlying areas of Worcester County and beyond. This strategic positioning contributes to a more convenient rental experience for many in the region.
Imperial Rental, leveraging its connection to the Imperial Cars group, offers a variety of rental vehicles and services designed to meet diverse customer needs.
- Diverse Vehicle Fleet: Imperial Rental provides a selection of modern vehicles, including compact cars (e.g., Hyundai Sonata, Chevy Malibu) for economical travel, full-size sedans (e.g., Ford Fusion) for more comfort, and a range of SUVs (e.g., Ford EcoSport, Hyundai Tucson, Ford Escape, Jeep Cherokee, Ford Explorer) and minivans. They also rent pickup trucks (e.g., Chevrolet Silverado, Ford Ranger, RAM 1500 Crew Cab) for hauling needs, indicating a comprehensive fleet for various purposes.
- Newer Models and Maintenance: Imperial Rental emphasizes that "All of our vehicles are newer models and maintained to dealer specifications," ensuring customers receive a reliable vehicle. The positive customer review about a "brand new Jeep Cherokee" being "very clean, beautifully detailed, and ran perfectly" supports this claim.
- Daily and Extended Rentals: Vehicles are available for daily rental periods, with rates specified per 24-hour period (e.g., Hyundai Sonata at $55/day, Jeep Cherokee at $105/day). This flexibility caters to short-term needs such as day trips or temporary vehicle replacements. While not explicitly stated for longer terms, standard rental practices suggest weekly and potentially monthly options might be available upon inquiry.
- Insurance Replacement Rentals: As a rental agency associated with a car dealership and service center, Imperial Rental is well-positioned to serve customers who need a temporary vehicle while their car is being serviced or repaired, potentially facilitating direct billing with insurance companies.
- Features in Vehicles: Their listed vehicles often come with modern conveniences such as keyless entry, power windows/locks, Bluetooth connectivity, and good fuel economy (e.g., Hyundai Sonata 38 MPG Hwy).
Imperial Rental aims to differentiate itself through several key features and a focus on customer experience, though it's important for locals to be aware of the full picture from customer feedback.
- Association with Imperial Cars: Being part of the larger Imperial Cars campus means customers benefit from the infrastructure and reputation of a well-established automotive group. This can imply a consistent supply of well-maintained, newer vehicles directly from the dealership's inventory.
- New and Well-Maintained Fleet: A significant highlight is their commitment to providing "newer models" that are "maintained to dealer specifications." This is reinforced by a positive review praising a "brand new Jeep Cherokee" that was "very clean, beautifully detailed, and ran perfectly." This instills confidence in the quality and reliability of the rental vehicles.
- Friendly and Professional Staff: One glowing review specifically mentions a "fantastic experience with Alicia," highlighting "speedy and easy" service. This suggests a focus on efficient and pleasant customer interactions at the counter. The review indicates a positive experience with helpful staff.
- Variety of Vehicles for Specific Needs: The availability of various SUVs, minivans, and especially pickup trucks caters to diverse customer requirements, whether for family travel, moving, or other utility purposes, providing more options than some other local rental agencies.
- Transparent Pricing (Requires Diligence): While a negative review indicated a discrepancy between the signed agreement and the final charge, which is a critical point for any renter, the stated daily rates for specific vehicles on their website suggest an intent for clear pricing. This highlights the importance for renters to meticulously review all documentation, including the final charge, and to clarify any discrepancies immediately.
- Convenience of Co-location with Service Center: For customers whose cars are being serviced at Imperial Cars, having a rental agency on-site provides seamless transition and convenience, eliminating the need for additional transportation arrangements.
For inquiries, reservations, or any direct communication with Imperial Rental at their Mendon, MA location, please use the following contact information:
Address: 14 Uxbridge Rd, Mendon, MA 01756, USA
Phone: (508) 634-3001
Mobile Phone: +1 508-634-3001
Email: info@imperialrentalcars.com
Business Hours:Mon - Fri: 8:00 AM - 6:00 PMSaturday: 8:00 AM - 5:00 PM
It is always advisable to contact the branch directly to confirm vehicle availability, specific rental terms, and any current promotions, especially given the importance of verifying rental agreement details.
For Massachusetts locals, particularly those in and around Mendon and the greater Blackstone Valley, Imperial Rental offers a compelling option for car rental needs. Its primary advantage lies in its strong connection to the well-established Imperial Cars dealership, which suggests a fleet of newer, well-maintained vehicles. The positive customer feedback praising "speedy and easy experience with Alicia" and a "brand new Jeep Cherokee" that was "very clean, beautifully detailed, and ran perfectly" indicates a commitment to providing quality vehicles and efficient service. This is particularly appealing for residents seeking a dependable vehicle for day trips, extended vacations, or as a temporary replacement for their personal car while it's undergoing service.
However, the importance of meticulous attention to the rental agreement cannot be overstated, as one customer's experience highlighted a discrepancy in charges. This underscores the need for locals to thoroughly review all documentation, clarify any pricing ambiguities before signing, and promptly address any concerns with the staff. Despite this isolated issue, the overall offerings, including a diverse and modern fleet, convenient location, and a focus on customer care, make Imperial Rental a highly recommended and suitable choice for Massachusetts residents looking for a reliable and locally connected car rental service. By being informed and diligent, locals can confidently choose Imperial Rental for their transportation needs.
Imperial Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Imperial Rental Location
Imperial Rental
14 Uxbridge Rd, Mendon, MA 01756, USA
Imperial Rental Reviews
Rented a car while my car was being serviced. Signed a rental agreement with Annie Opinsky for one price and The charge on my credit card was for nearly double. I was told by Danny the rental manager that the department made a typo while filling out my agreement that was Given to me and signed and that agreements are subject to audit. They are not honoring their rental agreement and evidently can charge whatever amount they want due to their own error. Therefore, the credit card company is disputing the charges directly with them. What a hassle Imperial. Bad business and customer service.
Oct 10, 2024 · Mad MadI had a fantastic experience renting a car with Imperial Rental. Speedy and easy experience with Alicia. We rented a brand new Jeep Cherokee for one day, and the car was excellent - very clean, beautifully detailed, and ran perfectly. If you are looking for a rental car for a day trip or extended vacation, I will recommend Imperial Rental every time!
Sep 15, 2021 · Thiago RuasThey open at 8. I arrived at 8:10 found the door open with no one home. Called the number and found that the clerk was out having breakfast just after he opened. Waited for him to return and have him tell me they only had one car available. Don’t waste your time here.
Oct 21, 2022 · Kenneth DecBeware! This business has no respect for handicapped people. They parked in the only spot reserved for wheelchair access to the Mendon Diner. Let them know this is not acceptable.
Oct 07, 2018 · Deborah BycenskiDavid provided excellant service for a rental while our car was being repaired. Quick and easy.
Nov 02, 2018 · Peter Plumb
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