INPOWER TRANS LLC

- 5235 S Kyrene Rd STE 210, Tempe, AZ 85283

Hello, Arizona residents! In our vast and growing state, ensuring reliable and safe transportation is crucial for everyone, especially for individuals with specific medical or mobility needs. While "car rental" might typically bring to mind leisure or business travel, it's important to understand that transportation services encompass a much broader spectrum. For many in the Phoenix metropolitan area, particularly those requiring specialized medical transport, "INPOWER TRANS LLC" offers a focused and vital service.

This article will provide a clear and informative overview of INPOWER TRANS LLC, headquartered in Tempe, Arizona. We'll explore their specific area of expertise in transportation, their location and accessibility, the services they offer, and what makes them a distinct provider for local users in Arizona. We will also incorporate real customer feedback to provide a balanced perspective.

INPOWER TRANS LLC is a privately owned and funded non-emergency medical transportation (NEMT) company. Unlike traditional car rental agencies that cater to general vehicle hire for self-driving, INPOWER TRANS LLC focuses specifically on providing high-quality transportation services to individuals with medical needs throughout the greater Metropolitan Phoenix area. This includes services for elderly patients, as well as parents and children with special needs, emphasizing accommodation for those requiring wheelchair, stretcher, or ambulatory assistance. Their mission revolves around ensuring safe and reliable transport for vulnerable populations, working with both private insurance and AHCCCS.

INPOWER TRANS LLC is located at:

5235 S Kyrene Rd STE 210, Tempe, AZ 85283, USA

This address places their office within Tempe, Arizona, a central hub in the Phoenix metropolitan area. While the specific suite number indicates an office presence, their service model as a non-emergency medical transportation provider means their operations primarily involve picking up and dropping off clients from various locations across the Valley. For Arizonans requiring their services, the physical office location serves as their operational base, but the accessibility is more about their ability to dispatch vehicles to clients' homes, medical facilities, or other designated pick-up points throughout Phoenix, Tempe, Mesa, Chandler, and surrounding communities. This broad service area is crucial for patients who cannot rely on standard public transport or personal vehicles for their medical appointments or daily needs.

INPOWER TRANS LLC specializes exclusively in non-emergency medical transportation. Their services are distinct from traditional car rentals and are tailored to a specific demographic:

• Non-Emergency Medical Transportation (NEMT): This is their core service, providing scheduled transportation for individuals to and from medical appointments, dialysis centers, rehabilitation facilities, and other healthcare-related destinations.
• Elderly Patient Transport: They cater to the transportation needs of senior citizens, ensuring they can safely and comfortably reach their appointments and maintain their independence.
• Special Needs Transportation: INPOWER TRANS LLC is equipped to transport children and adults with various special needs, understanding the unique requirements for their safety and comfort.
• Wheelchair Accessible Transportation: A key emphasis is placed on accommodating individuals who use wheelchairs. Their vehicles are designed to be handicap accessible, ensuring safe boarding and travel.
• Stretcher Transportation: For patients who require transport in a supine position, INPOWER TRANS LLC provides vehicles equipped with stretchers and trained personnel to manage these transfers safely.
• Ambulatory Services: For individuals who can walk but require assistance or supervision during transit, they offer ambulatory transport.
• Insurance and Payment Options: They provide services for customers who have private insurance as well as those covered by AHCCCS (Arizona Health Care Cost Containment System), making their services accessible to a wider range of patients. Cash and all major credit cards are also accepted.
• Vehicle Maintenance and Safety: All vehicles are thoroughly inspected to meet DMV safety standards and are clearly identifiable. Drivers are responsible for maintaining vehicle cleanliness and ensuring regular maintenance, including oil changes every 3,000 miles. Their vehicles are reportedly insured with comprehensive policies.

INPOWER TRANS LLC aims to provide specialized transportation with specific features and highlights that set them apart in the NEMT sector:

• Specialized Medical Transport Focus: Their primary strength is their dedicated focus on non-emergency medical transportation. This specialization means their vehicles and staff are tailored to the unique needs of patients requiring medical assistance during transit.
• Accommodation for Various Mobility Needs: The ability to transport wheelchair, stretcher, and ambulatory patients signifies a versatile and inclusive service, catering to a wide range of mobility challenges.
• AHCCCS and Private Insurance Acceptance: Accepting both private insurance and AHCCCS is a significant advantage for many Arizonans, making their essential services more financially accessible.
• Commitment to Vehicle Safety and Cleanliness: The company states that all vehicles are "thoroughly inspected" for safety according to DMV standards and are "maintained and clean by each driver." This is critical for patient comfort and hygiene.
• Broad Service Area: By serving the "greater Metropolitan Phoenix area," they ensure that a wide population across central Arizona has access to their specialized transport services.

However, it is crucial to address the highly negative customer reviews provided. These reviews raise severe concerns that prospective clients must be aware of:

• Allegations of No Insurance and False Information: One review states that a "company vehicle hit my car," and the driver "got ticket for accident but not for insurance," further alleging that he "provided a false insurance information." This is a grave accusation that suggests potential non-compliance with legal requirements and a significant risk to the public. The customer claimed to be "out of $500 deductible on my insurance."
• Unresponsive Owner: Another review states, "Owner got mad and never answers calls." This points to a severe lack of customer support and accountability, particularly troubling when dealing with sensitive medical transportation needs or accident-related issues.
• Forced Positive Review Requirement: The mention of needing to "put a star or couldn't post" suggests a system that might artificially inflate ratings or prevent negative feedback, hindering transparency for potential customers.

These serious allegations concerning insurance, responsiveness, and ethical conduct overshadow any potential positive features and necessitate extreme caution.

For inquiries or to arrange non-emergency medical transportation, you can contact INPOWER TRANS LLC using the following details:

Address: 5235 S Kyrene Rd STE 210, Tempe, AZ 85283, USA

Phone: (602) 561-2095

Mobile Phone: +1 602-561-2095

Given the nature of the negative reviews, it is critically important for anyone considering their services to verify their current insurance status, clarify all terms of service, and ensure clear communication channels before engaging with them. It is highly advisable to seek independent verification of their operational licenses and insurance.

For Arizonans requiring specialized non-emergency medical transportation, INPOWER TRANS LLC theoretically offers a vital service. Their focus on accommodating elderly, special needs, wheelchair, stretcher, and ambulatory patients, coupled with their acceptance of both private insurance and AHCCCS, positions them to fill a crucial need in the community. Their stated commitment to vehicle safety and cleanliness is also a positive aspect for patient comfort and well-being.

However, the highly concerning customer reviews, which allege a lack of valid insurance at the time of an accident, false information provision, unresponsiveness from the owner, and potential issues with review systems, present significant red flags. While the service they aim to provide is essential, these allegations suggest serious operational and ethical concerns that compromise trust and safety.

Therefore, while the *type* of service INPOWER TRANS LLC offers is suitable for many locals with specific medical transportation needs in Arizona, prospective clients must proceed with extreme caution. It is absolutely imperative to independently verify their current insurance coverage, operational licenses, and to secure all service agreements in writing. For the safety and financial protection of themselves and their loved ones, Arizonans should prioritize thoroughly vetting any NEMT provider to ensure they are fully compliant, transparent, and trustworthy, especially when dealing with such critical personal services.

INPOWER TRANS LLC

5235 S Kyrene Rd STE 210, Tempe, AZ 85283, USA