Kelly Ambulette Transportation

- 211 S Ridge St, Port Chester, NY 10573

When considering "car rental" in the traditional sense, New Yorkers typically think of renting a standard sedan, SUV, or perhaps a luxury vehicle for personal travel, business, or leisure. However, it's crucial to understand that not all transportation services fall under this conventional definition. Kelly Ambulette Transportation, located at 211 S Ridge St, Port Chester, NY 10573, is a prime example of a specialized transportation provider. The term "ambulette" refers to a specific type of non-emergency medical transportation (NEMT). These vehicles are designed to transport individuals who require assistance due to mobility issues, disabilities, or non-critical medical conditions, but do not need an ambulance's emergency medical equipment or immediate care. This means they are often equipped with features like wheelchair ramps, lifts, and securement systems to ensure safe and comfortable transport for patients to and from medical appointments, therapy sessions, or other non-urgent destinations.

While this service is distinct from a typical "car rental" where you drive the vehicle yourself, it's vital for New Yorkers to be aware of such specialized options. For individuals or families in need of assisted transportation for medical appointments, Kelly Ambulette Transportation offers a vital service. However, it is also important to address the public feedback received, which indicates concerns about punctuality. Understanding the nature of ambulette services is key to utilizing them appropriately and setting correct expectations.

Kelly Ambulette Transportation is situated at 211 S Ridge St, Port Chester, NY 10573, USA. Port Chester is a village in Westchester County, New York, located on the state's border with Connecticut. This geographical position makes it accessible for residents not only within Port Chester but also for those in neighboring towns across Westchester County and parts of Fairfield County, Connecticut.

Accessibility to this location by personal vehicle is generally straightforward, with major roads like I-95 and I-287 connecting to the Port Chester area. For those relying on public transportation, Port Chester has a Metro-North Railroad station (New Haven Line) that provides direct service to Grand Central Terminal in Manhattan, making it a feasible option for clients from New York City as well, though a local taxi or ride-share would be needed from the station to the South Ridge Street address.

Crucially, for an ambulette service, the emphasis on "accessibility" often extends beyond merely reaching their physical office. It involves their ability to provide door-to-door service for clients with mobility challenges. While no specific details on this aspect are publicly available for Kelly Ambulette Transportation, it is a standard offering for such NEMT providers to pick up and drop off clients directly at their homes or medical facilities, which significantly enhances convenience for individuals who cannot use standard transportation.

• Non-Emergency Medical Transportation (NEMT): This is the primary service. Kelly Ambulette Transportation specializes in providing rides for individuals who need assistance but are not in an emergency situation. This typically includes transport to and from:

  • Doctor's appointments and specialist visits

  • Hospital discharges (when non-critical)

  • Dialysis and chemotherapy treatments

  • Physical therapy and rehabilitation sessions

  • Adult day care centers and nursing homes

• Wheelchair Accessible Transport: Ambulette services are specifically designed to accommodate individuals using wheelchairs, often featuring ramps or lifts for easy and safe boarding. This ensures that clients with mobility limitations can travel comfortably and securely.

• Assisted Mobility: Drivers and staff in ambulette services are trained to provide assistance to clients during transfers and throughout the journey, ensuring their safety and comfort from their point of origin to their destination.

• Pre-Scheduled Appointments: NEMT services typically operate on a pre-scheduled basis, allowing clients or their caregivers to arrange transport in advance, fitting into their medical appointment schedules.

• Direct Billing (Potentially): Many ambulette services work with various insurance providers, including Medicaid, Medicare (for specific situations), and private insurance, to facilitate direct billing or provide necessary documentation for reimbursement. It's advisable to inquire about their specific billing practices.

• Specialized Transportation: The key highlight is their specialization in non-emergency medical transportation. This means their vehicles and personnel are equipped and trained to handle the specific needs of individuals with mobility challenges, distinguishing them from standard taxi or ride-share services.

• Wheelchair Accessibility: The nature of "ambulette" implies a fleet that is wheelchair accessible, ensuring that individuals who use wheelchairs can be transported safely and comfortably, which is not always guaranteed with general car rental services.

• Dedicated for Patient Needs: Unlike a general car rental, this service is specifically geared towards patient transport, suggesting an understanding of medical appointment timings and patient care protocols, albeit the reviews mention issues with punctuality.

• Local Service in Port Chester: As a local business in Port Chester, they serve the immediate community and surrounding areas, providing a nearby option for specialized transportation for residents of Westchester County.

• Staff Assistance: While customer service reviews indicate areas for improvement regarding punctuality, the nature of ambulette services requires staff who are able to assist clients with boarding, securing, and disembarking, which is a fundamental aspect of this type of transport.

Address: 211 S Ridge St, Port Chester, NY 10573, USA

Phone: (914) 939-3410

Mobile Phone: +1 914-939-3410

For New Yorkers, particularly those in Port Chester and the wider Westchester County area, Kelly Ambulette Transportation serves a distinct and important purpose. While not a "car rental" in the conventional sense where you drive yourself, it is a crucial service for individuals who require specialized non-emergency medical transportation. For elderly residents, those with disabilities, or individuals recovering from medical procedures who need assistance getting to appointments, this type of service fills a critical gap that regular taxis or ride-sharing services cannot.

Its local presence in Port Chester means a potentially more accessible and community-focused option for residents seeking NEMT. The ability to accommodate wheelchairs and provide assisted transfers is invaluable for many, ensuring safe and comfortable transit to vital medical care.

However, it is crucial for potential users to note the available customer feedback, which repeatedly mentions significant delays ("showed up an hour late"). For medical appointments, punctuality is paramount. Therefore, while Kelly Ambulette Transportation offers an essential specialized service for New Yorkers with specific mobility needs, it is advisable for prospective clients to communicate their time-sensitive requirements clearly and perhaps consider backup plans, given the past reported issues with timeliness. Despite these concerns, for those whose only alternative might be an emergency ambulance (which is costly and inappropriate for non-emergencies) or a difficult personal vehicle transfer, an ambulette service like Kelly Ambulette Transportation remains a necessary and often suitable option for maintaining access to healthcare and community services in the New York region.

Kelly Ambulette Transportation

211 S Ridge St, Port Chester, NY 10573, USA