Lux Motor Cars / Green Motion Photos










Lux Motor Cars / Green Motion Introduce
For residents across the vast and dynamic state of California, particularly within the bustling San Gabriel Valley, having access to reliable and affordable transportation is often a daily necessity. Whether it's for running errands, commuting, embarking on a family road trip, or needing a temporary vehicle for business or personal use, a trustworthy car and van rental service can be an invaluable resource. This article will shine a light on Lux Motor Cars, operating under the Green Motion brand in Arcadia, California, a local business that has garnered positive attention for its customer-centric approach and competitive offerings.
Green Motion is an international car and van rental company known for its commitment to providing a range of vehicles, often with a focus on value. The Arcadia branch, managed by Lux Motor Cars, brings this global brand's ethos to a local level, aiming to offer a seamless and professional experience for Californians. In a market with numerous choices, understanding the specific advantages and operational nuances of a local branch can significantly enhance a renter's experience.
This comprehensive guide will delve into what makes Lux Motor Cars / Green Motion a suitable option for locals. We'll cover their convenient Arcadia location, the array of services they offer, unique features and highlights drawn directly from customer testimonials, and how to easily get in touch with their team. Our goal is to provide clear, engaging, and factual information to help you make an informed decision for your next car or van rental in Southern California.
Location and Accessibility
Lux Motor Cars / Green Motion is conveniently situated in Arcadia, California, making it easily accessible for residents throughout the San Gabriel Valley. Their address is:
102 Las Tunas Dr, Arcadia, CA 91007, USA
This location on Las Tunas Drive positions the rental service in a well-established area of Arcadia, ensuring straightforward access from various local neighborhoods. Arcadia itself is a key city within Los Angeles County, bordered by major freeways such as the I-210 and the I-605. This strategic placement allows for efficient travel to and from the branch, whether you're coming from Pasadena, Monrovia, San Gabriel, or other parts of the sprawling Los Angeles metropolitan area.
For Californians needing a rental for local use or for beginning a longer journey, the Arcadia location offers a less congested alternative compared to major airport rental hubs. The ease of access from local communities means less time spent in transit to pick up or drop off your vehicle, which is a significant convenience in Southern California's busy environment. The readily available parking around the location further simplifies the process, making Lux Motor Cars / Green Motion a practical choice for area residents.
Services Offered
Lux Motor Cars, operating as Green Motion, provides a range of car and van rental services tailored to meet various transportation needs. Based on customer feedback and general Green Motion offerings, their services typically include:
- Diverse Vehicle Fleet: Customers can expect a selection of vehicles ranging from "small city cars to luxury limousines," and explicitly noted, "car and van rentals." This includes economy cars, compact cars, intermediate cars, standard cars, full-size cars, compact/mid/standard size SUVs, full-size SUVs, minivans, and 15-passenger vans. This variety ensures suitable options for individual travel, family trips, group outings, or even light hauling needs. Green Motion emphasizes low CO2 vehicles.
- Flexible Rental Durations: Options for daily, weekly, and potentially longer-term rentals are available to accommodate different trip lengths and requirements. Rental periods may not exceed 30 days without re-agreement.
- Effortless Extension Process: As highlighted by a customer, extending a rental, even "for two days via text," can be "handled effortlessly with no problems," showcasing a convenient and flexible approach to managing rental periods.
- Online Booking and Reservation Management: Standard booking capabilities are available through online platforms (e.g., Expedia, Green Motion's own website), allowing for convenient reservations and potentially modifications.
- Competitive Pricing: A key feature noted by customers is "competitive pricing," offering "great value for the money," making it an attractive option for budget-conscious renters.
- Roadside Assistance: Like most reputable rental companies, Green Motion generally provides roadside assistance for their vehicles, offering support in case of unexpected breakdowns or issues during the rental period.
- Additional Equipment: Optional add-ons such as GPS devices, child seats, and booster seats are typically available for rent. Customers are responsible for the installation of child/baby seats.
- Insurance Options: Various protection products are typically offered, including Collision Damage Waiver (CDW) and Theft Waiver. Local renters are required to produce proof of sufficient auto insurance (Collision and Liability coverage) in the form of documentation.
Features / Highlights
Lux Motor Cars / Green Motion in Arcadia distinguishes itself through several key features and highlights, as evidenced by positive customer reviews:
- Outstanding Customer Service: This is a recurring theme. Staff members like "Fernando" and "Duane" are praised for their "outstanding assistance," being "incredibly helpful," "very polite and professional," and explaining "everything to us with clarity." This commitment to positive customer interaction ensures a "smooth and straightforward" rental process.
- Seamless Rental Process: The entire rental process, from booking to pick-up, is described as "smooth" and "hassle-free." The ability to extend a rental "effortlessly via text" with "no problems" is a significant convenience for renters.
- Competitive Pricing and Value: A major draw is the "competitive pricing" which provides "great value for the money." This makes Lux Motor Cars / Green Motion an attractive option for Californians seeking economical rental solutions.
- Clean and Well-Maintained Vehicles: Customers appreciate that the "vehicle was clean, well-maintained, and perfect for my needs," which is fundamental to a positive rental experience.
- Patience and Professionalism: Staff members are highlighted for their "patience" and professionalism, especially when explaining details, which is crucial for first-time renters or those with many questions.
- Accessibility and Local Focus: While not explicitly stated as a highlight in reviews, the local Arcadia presence combined with the positive staff interactions suggests a community-oriented approach, making it suitable for local residents' needs.
However, it's also important to note a couple of areas for improvement highlighted by customers:
- No After-Hours Returns: The "inability to return the rental after hours" was noted as "a bit inconvenient," as returns are "only allowed during open hours." Renters need to plan their return times accordingly.
- Higher Security Deposit: The "deposit required is significantly higher compared to other car rental companies," which could be a concern for some renters. Local renters specifically require a $750 USD deposit.
Contact Information
To get in touch with Lux Motor Cars / Green Motion in Arcadia for reservations, inquiries, or assistance, you can use the following contact details:
Address: 102 Las Tunas Dr, Arcadia, CA 91007, USA
Phone: (626) 537-3818
Mobile Phone: +1 626-537-3818
The consistent positive feedback regarding the professionalism and helpfulness of their staff, such as Fernando and Duane, suggests that these contact points are well-managed and effective for customer communication. Whether you prefer to call directly or seek assistance for an ongoing rental, their team appears ready to assist.
Conclusion: Why this place is suitable for locals
For locals in Arcadia and across the expansive San Gabriel Valley of California, Lux Motor Cars / Green Motion presents a highly suitable and compelling option for their car and van rental needs. Its primary suitability stems from the strong emphasis on customer satisfaction and value, as consistently highlighted by positive customer reviews. Californians seeking an affordable yet professional rental experience will find the "competitive pricing" a significant draw, offering "great value for the money" without compromising on vehicle quality or service.
The presence of highly praised staff members like Fernando and Duane, who are noted for being "incredibly helpful," "polite and professional," and explaining everything "with clarity," significantly enhances the rental experience. This level of personalized, attentive service is highly valued in the local community, ensuring a "smooth and straightforward" process from start to finish. For busy Californians, the ability to effortlessly extend a rental via text adds a layer of convenience that reflects a modern and responsive approach to customer needs.
While potential renters should be aware of the inability to return vehicles after hours and the higher security deposit requirement, these are minor considerations when weighed against the overall positive experience, clean and well-maintained vehicles, and the transparent operation of the branch. For a local resident needing reliable transportation for everyday use, a family trip, or even specific van rental needs, Lux Motor Cars / Green Motion in Arcadia offers a trustworthy, cost-effective, and customer-friendly solution. It represents a solid choice for Californians seeking quality service and good value in their car and van rental endeavors.
Lux Motor Cars / Green Motion Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Lux Motor Cars / Green Motion Location
Lux Motor Cars / Green Motion
102 Las Tunas Dr, Arcadia, CA 91007, USA
Lux Motor Cars / Green Motion Reviews
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★ 5★ 4★ 3★ 2★ 1I had an excellent experience with Green Motion Car and Van Rental, thanks to Fernando's outstanding assistance. He was incredibly helpful throughout the entire process, making it simple and straightforward. The rental process was smooth, and the staff was professional and courteous.I initially booked through Expedia and had to extend my rental for two days via text. This extension was handled effortlessly with no problems, which I greatly appreciated.One aspect that stood out positively was the competitive pricing, which made the rental a great value for the money. The vehicle was clean, well-maintained, and perfect for my needs.However, there are a couple of areas where I believe improvements could be made. First, the inability to return the rental after hours was a bit inconvenient, as returns are only allowed during open hours. Second, the deposit required is significantly higher compared to other car rental companies, which might be a concern for some renters.Overall, despite these minor drawbacks, I was very satisfied with the service provided by Green Motion, and I would like to extend my gratitude to the entire team for their great service. I highly recommend them for anyone looking for reliable car and van rentals.Thank you, Fernando, and the Green Motion team!
Jul 20, 2024 · Martin RodriguezThis is my first time renting with Luz motor cars/green motion, and I will definitely be renting again in the near future. Duane was very polite and professional. He explain everything to us with clarity, He also had a lot of patience with us. Definitely recommend to rent your car with Luz motor cars/green motion.
Jun 21, 2025 · gabriela ramirezI really wish I could I leave no or negative stars because i've never been treated so poorly in my life.I rented a cargo van from Green Motion on a Friday morning. while driving the van Friday evening, the left front CV Boot thast connects to the wheel completely broke off on the vehicle. The van was no longer drivable. I immediately called green motion. Simon answered and said he had no idea how to handle the situation and told me he would call me back. Upon calling back he asked me to leave on the street over night, which i didnt want to because there was still cargo inside the van. I asked Simon if they could reimburse me for having to get a uber to transport my cargo, which he initially declined stating "we don't do that for customers". Simon tells me he would call me back again. After waiting for about an hour he calls and said to get a uber and they would reimburse me for that and have a van for me in the morning.Picking up the new van the next morning was fine. But upon returning the van Tuesday morning is when thing turned ugly. Arriving to return the van is where I encountered Alvin. Once I handed the keys to him, I asked about the uber reimbursement to which he replied they would give me the reimbursement if i gave them a good review on google, which i immediately declined because that wasn't stated when the reimbursement was agreed upon. Alvin became upset and told me he would not give me the uber reimbursement and he would also charge me for the repairs to the vehicle, as well as the towing fee, and he would also keep my deposit. After going back and forth on if he was serious, Alvin got quiet and then called the police because he said I refused to leave.While sitting there waiting for the police Alvin begin to look up the rental agreement to find something that stated I was responsible for mechanical failure of a rented vehicle. After about 5 mins of silence, Alvin turns to me and apologizes saying he has had a bad week and his reaction was due to that. He proceeds to say he will reimburse me and will not charge me for the damages.To be threatened with cost and have the police called on me because an employee is having a bad day is bad business practice. Alvin should be let go for treating a paying returning customer this way. This was by far the worst experience i've ever encountered while renting a vehicle. No one should ever be treated in this way. Stay far away from Green Motion. Customer service is non existent at this place.
Mar 12, 2025 · Justin Henry JemersonAlvin the man in the location didn’t not want to honor paying for a uber on a vehicle that had mechanical issues unless the renter wrote a review of the company. Then told the renter he wouldn’t receive his deposit back and was responsible for the cost of fixing the vehicle that broke down and uber cost.Alvin thought it was a good idea to call the local police department to get the renter removed from the office due to the renter decided not to write a review for the company. Alvin also apologized for his mistake but due to him having a bad week at work and letting go of someone in the company this was the reason for his behavior. In this day and age calling the police on a black man that didn’t do anything wrong is crazy. I would never rent from this place.
Feb 25, 2025 · Jasmineif I could place a 0 star, i would have. But Alvin requested a review. So here it is.Poor customer service. Alvin called the police after his aggressive customer service was not met with compliance. And what was needed was resolution on his behalf. Like a person who works in customer service should have.When he realized he was in the wrong , Alvin attempted to apologize with apologizing that it shouldn’t have escalated this far and he was having a bad week.Since Alvin was having a bad week and was dealing with a customer service issue that he couldn’t resolved in his own. He felt it was necessary to call the police.I would suggest the Green motion car and van rental incorporate customer service training when hiring their representatives.But Hey Alvin, I guess you got your review.
Feb 25, 2025 · Christina Tong
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