Maggies Paratransit Corp. Photos










Maggies Paratransit Corp. Introduce
In a sprawling metropolis like New York City, reliable and accessible transportation is not merely a convenience but a fundamental necessity, especially for individuals who face challenges using traditional public transit. For many New Yorkers, particularly seniors and those with disabilities, services like paratransit become an indispensable lifeline, connecting them to appointments, daily activities, and community life. Maggies Paratransit Corp. has long served this critical role in the five boroughs, specializing in providing transportation solutions under the MTA's Access-A-Ride program.
Maggies Paratransit Corp. understands the unique needs of its clientele, offering door-to-door shared ride services. Their mission is to ensure that those who are unable to navigate the extensive public bus and subway systems due to physical or health conditions can still experience mobility and independence within the city. Operating with a significant fleet of vehicles, including lift-equipped buses, Maggies Paratransit Corp. is a cornerstone of accessible transportation in New York.
However, as with any high-demand service in a city as dynamic as New York, experiences can vary. One customer shared a positive interaction: "Great service. Yet people think we're their private lift or uber π. Respect the driver and be happy when you see them, be calm and not act all bossy ππ." This highlights the importance of understanding the nature of shared ride services and the mutual respect between riders and drivers. Another review, however, underscored the challenges that can arise: "My 93 year old grandma and I were scheduled for a ride through Access-A-Ride at 4:30 pm. It is now 7:15 pm and her transportation has yet to arrive... This company should NOT be allowed to work with the most vulnerable populations. They leave them stranded and offer NO assistance, but rather plenty of excuses. Shame on you! Do better!" This feedback points to the complexities of managing a large-scale, demand-responsive service in a high-traffic environment, and the significant impact service delays can have on vulnerable populations. It emphasizes the need for consistent communication and reliability, especially when serving individuals who depend on these services for their critical needs.
Maggies Paratransit Corp. is strategically located in Brooklyn, providing a central point for their operations across the city. Their primary address is 233 Norwood Ave, Brooklyn, NY 11208, USA. This location in East New York allows them to efficiently dispatch vehicles to various parts of the five boroughs, as their services extend beyond Brooklyn to include Manhattan, Queens, the Bronx, Staten Island, and even parts of Western Nassau and Westchester counties, within a three-quarter-mile corridor of fixed-route service.
While customers typically use Maggies Paratransit Corp. for their transportation needs rather than visiting the office in person for services, the location serves as a crucial operational hub. Its proximity to major roadways and transit options in Brooklyn ensures that their fleet and staff can be effectively managed to cover their extensive service area. For individuals needing to contact them directly, the accessibility is primarily via phone, as outlined in the contact information section.
Maggies Paratransit Corp. focuses primarily on providing specialized transportation services, particularly for eligible individuals under the MTA's Access-A-Ride program.
- Door-to-Door Paratransit Service: This is their core offering, providing shared-ride transportation for elderly and disabled individuals who are unable to use regular mass transit (buses and subways). This service operates 24 hours a day, 7 days a week, 365 days a year.
- Accessible Vehicle Fleet: They operate a large fleet that includes sedans and lift-equipped buses, ensuring that individuals with mobility aids or wheelchairs can be safely accommodated. Their fleet is reported to be the largest in the industry for this type of service.
- NYCT Access-A-Ride Program Compliance: As a contracted carrier for the MTA New York City Transit Authority, Maggies Paratransit Corp. adheres to federal Americans with Disabilities Act (ADA) regulations, ensuring compliant and accessible transportation.
- Shared Ride Service: It's important for users to note that this is a shared ride service, meaning that vehicles may pick up and drop off other customers along the route. This is standard for paratransit services and helps optimize routes and manage demand.
Maggies Paratransit Corp. possesses several features that define its service within the New York City transportation landscape.
- Extensive Experience: With a history dating back to 2001, Maggies Paratransit Corp. is noted as one of the oldest and most experienced Access-A-Ride carriers in the region, demonstrating a long-standing commitment to this specialized transportation niche.
- Largest Fleet in the Industry: They reportedly maintain the largest fleet of vehicles in the paratransit industry within NYC, suggesting a significant capacity to serve a large number of passengers.
- 24/7/365 Operation: Their continuous service throughout the year, day and night, is a critical feature for individuals who rely on them for essential appointments and other time-sensitive travel needs.
- ADA Compliant Transportation: Adherence to ADA standards ensures that their services are designed to meet the accessibility requirements for individuals with disabilities.
- Focus on Vulnerable Populations: Their primary focus on serving the elderly and disabled populations highlights a commitment to a vital segment of the New York community that often requires specialized transportation.
To reach Maggies Paratransit Corp. for service inquiries, scheduling, or other needs, New Yorkers can use the following contact details:
Address: 233 Norwood Ave, Brooklyn, NY 11208, USA
Phone: (718) 647-2988
Mobile Phone: +1 718-647-2988
For New Yorkers requiring specialized transportation due to age, disability, or health conditions, Maggies Paratransit Corp. serves a crucial role. Operating as a key provider for the MTAβs Access-A-Ride program, they offer an indispensable door-to-door, shared ride service that helps bridge the gap where traditional public transit may not be feasible. Their long history in the field, combined with their extensive fleet and commitment to 24/7 operation, indicates a robust infrastructure designed to support the mobility of the city's most vulnerable populations.
While the nature of shared ride services in a bustling city can sometimes lead to delays or challenges, as reflected in some customer feedback, the fundamental service Maggies Paratransit Corp. provides remains vital. For residents enrolled in Access-A-Ride, they represent a significant resource for maintaining independence and accessing essential services and social activities across the five boroughs and beyond. Understanding that this is a shared service and planning ahead can help mitigate potential frustrations, allowing users to better appreciate the fundamental accessibility and convenience it provides. Maggies Paratransit Corp. is an established part of New York's transportation fabric, dedicated to ensuring that all New Yorkers, regardless of mobility challenges, have a means to get where they need to go.
Maggies Paratransit Corp. Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Maggies Paratransit Corp. Location
Maggies Paratransit Corp.
233 Norwood Ave, Brooklyn, NY 11208, USA
Maggies Paratransit Corp. Reviews
driverscompanypickupjobsleeplicensemorningneedsmanagementpassengers
β 5β 4β 3β 2β 1Great service. Yet people think we're their private lift or uber π. Respect the driver and be happy when you see them, be calm and not act all bossy ππPlan ahead as this is a shared ride service, as usual there is traffic, construction, accidents, and others on the road. Check on the app if bus is close to your pick up location and be ready at the door. ID and fare ready before boarding.
Jun 24, 2025 Β· Mon AeropEmployees are unprofessional, dishonest and deeply incompetent.My 93 year old grandma and I were scheduled for a ride through Access-A-Ride at 4:30 pm. It is now 7:15 pm and her transportation has yet to arrive. At 4:24, we were waiting outside when the first driver arrived and informed us that her ride was cancelled, and that another accessible vehicle would be picking her up. We were not informed of this via Access-A-Ride so we asked the driver to call and confirm. He refused and told us to call them ourselves, and drove off.We then called Access-A-Ride and waited on the line for 15 minutes only to be told lies. The driver stated he had arrived and could not locate us. We were in the same location as before. The driver never arrived at our destination.How could he be at the location when we called Access-A-Ride at 4:24 when the first vehicle left?Complete lies. While walking up the plaza at Gateway, I located the vehicle. THE DRIVER NEVER REPORTED TO THE SPECIFIED DESTINATION. He was halfway down the plaza at another business. The driver sat in the vehicle doing absolutely NOTHING.Maggieβs then booked two more trips with the wrong drop-off destination and then had to cancel. We are now being told that our next pickup is not until 8:30 pm.So now a 93 year old woman is sitting outside of Gateway plaza past the time the majority of the ships have closed and with a dropping temperature.This company should NOT be allowed to work with the most vulnerable populations. They leave them stranded and offer NO assistance, but rather plenty of excuses.Shame on you! Do better!
Mar 26, 2023 Β· Alexis HarewoodHorrible customer service they are very ghetto and unprofessional when answering the phones and the morning lady is very nasty to her drivers
Apr 04, 2025 Β· Jasmine Rosario12/27/24 Was 20 degrees outside. There was no notification that they had arrived. When I called to check I was told that they had arrived early and then left. That is no way to treat the disabled!
Dec 27, 2024 Β· Mich MathThe environment is very clean also the staff there are very professional
Mar 20, 2025 Β· Devon Harrison
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