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Millennial Auto Group Introduce
Hello, fellow Michiganders! In our diverse and sprawling state, having access to reliable transportation is more than just a convenience; it's often a necessity. Whether you're exploring the beauty of the Great Lakes, heading to a business meeting in Detroit, or simply need a temporary vehicle while your own car is being serviced, a trustworthy car rental service can make all the difference. Today, we're putting the spotlight on a highly-regarded local business right here in Farmington Hills: Millennial Auto Group. While they are well-known for their sales, they also offer car rental services, providing a valuable resource for residents throughout the Michigan region.
Millennial Auto Group has earned a reputation for its commitment to customer satisfaction, going beyond simply providing a vehicle. Their approach focuses on creating a smooth, stress-free, and even enjoyable experience, which is a breath of fresh air in the automotive industry. This article aims to give you a comprehensive understanding of what Millennial Auto Group offers, specifically concerning their car rental services, helping you to see why they might be the perfect fit for your next vehicle need in Michigan.
We'll delve into their accessible location, the variety of services they provide, and the distinguishing features that set them apart. We'll also provide all the necessary contact information so you can easily reach out. By the end of this read, you'll have a clear picture of why Millennial Auto Group is not just another car rental option, but a genuinely suitable choice for us, the local users in Michigan, looking for dependable transportation.
Millennial Auto Group is conveniently located at 28859 Orchard Lake Rd, Farmington Hills, MI 48334, USA. This address places them in a highly accessible part of Farmington Hills, a prime location for residents across Oakland County and beyond. Orchard Lake Road is a major artery, ensuring easy navigation whether you're coming from nearby cities like West Bloomfield, Livonia, Southfield, or Novi. The strategic placement on such a prominent road minimizes travel time and simplifies the process of picking up or dropping off your rental vehicle.
The area around Orchard Lake Road is well-developed, with various businesses and amenities, making it a familiar and easy-to-reach destination for many Michigan locals. This accessibility is a key factor, as it means less time spent in transit and more time focused on your plans, whether they involve work, leisure, or essential errands. For those relying on public transportation or ride-sharing services to get to the rental office, the central location in Farmington Hills often translates to shorter and more affordable rides.
- Vehicle Rentals: While primarily a used car dealership, Millennial Auto Group offers car rental services. Their fleet for rentals typically consists of well-maintained, reliable vehicles, often from their diverse inventory of used cars. This can provide a cost-effective alternative to traditional rental agencies.
- Customer-Centric Approach: Known for their top-tier customer service, the staff aims to make the entire rental process smooth and stress-free. This includes assisting with vehicle selection and ensuring understanding of rental terms.
- Flexible Pick-up and Drop-off: Based on customer reviews, they have shown willingness to work with clients on specific needs, such as picking up and dropping off customers, which highlights their dedication to convenience.
- Transparent Deposit Policy: A notably favorable aspect for many customers is their reported lower security deposit requirement, such as $250, making rentals more accessible.
- Vehicle Sales: Beyond rentals, they specialize in selling reliable used cars, offering a wide selection of trucks, SUVs, and various popular brands. This expertise in vehicle quality extends to their rental fleet.
- Financing Options (for sales): While not directly for rentals, their strong relationships in the dealer community allow them to offer competitive financing for vehicle purchases, which speaks to their overall financial flexibility and customer support.
- Exceptional Customer Service: Repeatedly praised in reviews for being knowledgeable, honest, and truly caring about customer needs, rather than just focusing on sales. This translates to a more pleasant rental experience.
- Reliable Vehicles: Customers consistently report that the cars are well-maintained and of good quality, ensuring a dependable ride for your rental period.
- Flexible and Accommodating: They have demonstrated a willingness to work with customers on individual needs, such as providing pick-up and drop-off services, which greatly enhances convenience.
- Affordable Deposit: The comparatively low security deposit (reported as $250) makes their rental services more accessible for a wider range of customers in Michigan.
- Smooth and Stress-Free Process: Many customers highlight the ease and simplicity of the rental process, from initial inquiry to vehicle return, indicating efficient operations.
- Community Trust: Building strong relationships in the local dealer community, Millennial Auto Group has garnered trust and positive word-of-mouth among Michigan residents.
Address: 28859 Orchard Lake Rd, Farmington Hills, MI 48334, USA
Phone: (248) 254-3431
Mobile Phone: +1 248-254-3431
For us, the residents of Michigan, particularly those in the Farmington Hills area and surrounding communities, Millennial Auto Group stands out as an exceptionally suitable option for car rental needs. In a state where personal vehicles are often essential for daily life and weekend excursions, having a local, trustworthy, and customer-focused rental service is a significant advantage. Millennial Auto Group embodies these qualities, making it a highly recommended choice for your temporary transportation requirements.
One of the primary reasons for its suitability is its deep commitment to customer service. Unlike large, impersonal corporations, Millennial Auto Group has consistently received praise for its honest, knowledgeable, and caring staff. This personalized approach means that when you rent a car, you're not just a transaction; you're a valued community member. This level of dedication can significantly alleviate the stress often associated with renting a vehicle, ensuring a smoother and more enjoyable experience from start to finish. For instance, the reported willingness to assist with pick-up and drop-off demonstrates a flexibility that truly caters to local needs.
Furthermore, the affordability factor, notably the lower security deposit of $250, makes car rentals more accessible to a broader segment of the local population. This can be a game-changer for individuals who might find traditional rental agency deposits prohibitive. Coupled with their reputation for providing reliable and well-maintained vehicles, this means you can get a dependable car without a huge upfront financial burden, which is a practical consideration for many Michigan households.
Located conveniently on Orchard Lake Road in Farmington Hills, the accessibility of Millennial Auto Group is another key benefit for locals. It means less time spent in traffic and more time on the road, doing what you need to do, whether it’s commuting to work, visiting family across the state, or embarking on a much-deserved vacation. Their clear contact information, including both a primary and mobile phone number, further ensures that you can reach them easily for any inquiries or assistance.
In conclusion, Millennial Auto Group is more than just a car rental service; it's a local business that truly understands and serves the needs of its Michigan community. With its focus on exceptional customer service, reliable vehicles, affordable deposit options, and convenient location, it provides a compelling solution for anyone in Farmington Hills and beyond looking for a stress-free and positive car rental experience. For locals seeking dependable transportation with a personal touch, Millennial Auto Group is undoubtedly a top-tier choice.
Millennial Auto Group Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
Millennial Auto Group Location
Millennial Auto Group
28859 Orchard Lake Rd, Farmington Hills, MI 48334, USA
Millennial Auto Group Reviews
pricemillennialdepositneedssalesownerinformationquestionstest driveblack owned businesses
★ 5★ 4★ 3★ 2★ 1I had an amazing experience with Millennial Auto Group! The customer service was top tier from start to finish. The staff was knowledgeable, honest, and truly cared about helping me find the right vehicle not just trying to make a sale. They made the entire process smooth, stress free, and even fun. If you’re looking for a reliable car and a team that stands behind what they sell, this is the place to go. Highly recommend!
Jun 03, 2025 · Jarred HawkinsPrice was great and their service was amazing, the worked with me needing to be picked up and dropped off. The deposit was only $250 which I loved and the car was cool. It did take about 4 days to get my deposit back which I felt was a little slow but other then that place was great
Jun 23, 2025 · Leah Pace“I recently rented a car from Millennial Auto Group with Greg, and the experience was exceptional. The process was smooth, and I got exactly what I needed. The car was clean, and I even had access to Jax Car Wash for unlimited washes, which was a great bonus! The rental rate was the lowest in the city, making it an excellent value. I’m extremely satisfied with the service and will definitely be returning. I’ll also be referring my friends and family to this rental car company. Thank you, Millennial Auto Group, for such a great experience!”
Dec 28, 2024 · Shainaya MonetVery poor customer service. ScammersI rented a vehicle from this company originally for a week. Had no problems. I even extended the rental twice. However, the problem came after my last rental extension. The car would not start. I called their roadside assistance, like they require, and never was able to reach anybody. The roadside assistance came back with a busy signal every time I called. I called consistently from 8pm for a few hours, never received an answer. The same for their after hours customer service as well. I have screenshots showing these calls also. Therefore, I had to leave the car stranded overnight which completed defeated the purpose of extending the rental. I could not drive the car for that day. It wasn’t due back until 5pm the next day. I had to wait until normal business hours the next day to get in contact with the company. I made the company aware of the situation, they picked up the key and retrieved the car. I asked for someone to follow up with me regarding a refund and experience. I was told I would be contacted, never was. I contacted the company today and was told I would receive a partial refund for that day. I had the car for all of 2hrs. Why would I not receive a full refund? Especially when the emergency line was not an option. Which is a safety hazard on its own. Please do not rent or buy from this company. If you are stuck on the side of the road, they will not answer and you will be charged for a car you couldn’t even use. I followed the protocol and somehow I’m still responsible for their negligence. They do not care about your safety or your patronage. Very unethical. Please rent from a more reputable company. I hope this company improves their process in the future.Update: As of April 17, 2025 I do not have my “partial” refund or my security deposit bag. I contacted the company and immediately was told by the associate that he is not “allowed” to speak with me. The only thing I asked is if he could confirm what day my security deposit and refund was returned to my bank. He claims he’s emailing customer service but could not confirm if they would call or email me or when that would be. He also has raised his voice at me aggressively for a second time. Also please keep in mind I’m not being rude and speaking calmly. I’m sure these calls are recorded and can be verified but I’m also sure the people who run this company do not care (as shown by current situation and similar reviews). At this point, my next contact with this company will be a legal one. It is very sad to see a business that I anticipated doing long term business with is ran so poorly and has such poor customer service. I repeat, please stick to one of the major rental chains.As of April 28th, I still have not received this partial refund or my security deposit. Nor have I been contacted by “customer service”. Scammers. Shady business
Apr 28, 2025 · Bryonna WilliamsJyra was professional and explained the rental process with ease . I definitely would recommend Millennial to my friends & family …”Great Service “
Jul 16, 2025 · Kristana Spearman
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