National Car Rental Photos










National Car Rental Introduce
For individuals and business travelers navigating the bustling city of Chicago and exploring the wider expanse of Illinois, having a reliable and efficient car rental service is paramount. National Car Rental, particularly its location at 203 N LaSalle St in the heart of the Chicago Loop, consistently earns high praise for delivering exactly that. This branch is not just another car rental desk; it's a hub of efficiency and exceptional customer service, making it a preferred choice for many locals and frequent visitors to the Illinois area.
What sets this National Car Rental location apart, according to numerous customer testimonials, is the dedication of its team to providing a smooth and pleasant experience. From diverse vehicle options, including luxury cars, to well-maintained fleets and a streamlined process, they focus on ensuring your journey across Illinois starts on the right foot. For those who value prompt service, a wide selection of quality vehicles, and a consistent level of professionalism, National Car Rental at 203 N LaSalle St stands out as a reliable and highly recommended option in the Illinois market.
National Car Rental is conveniently situated at 203 N LaSalle St, Chicago, IL 60601, USA. This prime address places it squarely within Chicago’s iconic Loop, the city's central business and financial district. Such a location offers unparalleled accessibility for a broad spectrum of users across Illinois.
For Chicago residents working downtown, it's an easy walk or short public transit ride. Business travelers flying into Chicago's O'Hare (ORD) or Midway (MDW) airports will find straightforward connections via public transportation or ride-sharing services to this central hub. The branch is located in a basement office, described by customers as "nice and cool," with elevators providing easy access down to the rental counter. This central positioning means quick access to major expressways for journeys outside the city, whether you're heading to the suburbs, other Illinois cities, or even beyond. Its proximity to numerous corporate offices, hotels, and tourist attractions makes it an ideal pick-up point for anyone needing a vehicle in the heart of Illinois's largest city.
- Extensive Vehicle Fleet: National Car Rental at this location offers a wide range of vehicle types to suit various needs, from economy and compact cars for efficient city driving to spacious SUVs and minivans for families. They also boast a selection of "nice luxury cars" and specialty vehicles like convertibles and "American Muscle Cars," ensuring options for both practical and premium travel in Illinois.
- Emerald Club Benefits: National's renowned Emerald Club loyalty program offers numerous perks. Members can bypass the counter at participating locations (including many major U.S. airports), choose their own car from the Emerald Aisle (mid-size and above for the mid-size rate), earn free rental days or frequent flyer miles, and receive expedited returns with e-receipts. Executive and Executive Elite tiers offer even more benefits, like guaranteed upgrades and vehicle delivery.
- Flexible Rental Periods: Whether you need a car for a few hours, a day, a week, or a longer term, National provides flexible rental options to accommodate various travel schedules and business requirements.
- Business and Leisure Travel Focus: The Chicago Loop location caters to both corporate clients and individual leisure travelers, understanding the distinct needs of each segment. Corporate account verification is available for eligible renters.
- Various Protection Options: National offers several optional protection products, including Loss Damage Waiver (LDW), Supplemental Liability Protection (SLP), and Personal Effects Coverage (PEC), allowing renters to choose coverage that suits their needs.
- Additional Driver Policies: A renter's spouse or domestic partner who meets the same requirements can be an authorized driver at no additional charge. Other additional authorized drivers may incur a daily fee.
- Refueling Options: Customers typically have choices for refueling, including prepaying for fuel, having National refuel the car upon return, or returning the vehicle with a full tank.
- Cross-Border Travel: Most vehicles rented from this US location can be driven throughout the US and Canada. However, some specialty vehicles like exotics or large passenger vans may have restrictions, and travel into Mexico is generally not permitted.
- Exceptional Customer Service: This is consistently highlighted in customer reviews. The team, including branch manager Thomas O'Connell and Jay, is praised for being "very friendly and helpful," "efficient," and providing a "continuous high level of customer service." This dedication to client satisfaction is a significant differentiator.
- Well-Maintained and Diverse Fleet: Customers note that the cars, including luxury options, are "maintained well," reducing the likelihood of mechanical issues during your rental. The availability of "all kinds of cars" means you can find a vehicle suitable for any purpose, from everyday commutes in Illinois to special occasions.
- Emerald Club Program: For frequent renters, the Emerald Club offers a seamless, expedited experience. The ability to bypass the counter and choose your vehicle directly from the Emerald Aisle saves significant time, a valuable feature for busy professionals and travelers in Illinois.
- Convenient Basement Office Location: While being in a basement might seem unusual, customers appreciate that it's "nice and cool" and easily accessible via elevators. This sheltered environment can make pick-ups and returns more comfortable, especially during extreme Chicago weather.
- Loyal Customer Base: The testimonial from a 5-year customer who "is never disappointed" and "continues to come back and recommend" speaks volumes about the consistent quality and reliability of this particular National Car Rental location.
- Efficient Operations: The team is described as "efficient" and doing their "job quickly and well," indicating a streamlined process that minimizes wait times and gets you on the road faster.
For individuals and businesses in Illinois looking to rent a car or inquire about services at this esteemed location, you can reach National Car Rental using the following details:
- Address: 203 N LaSalle St, Chicago, IL 60601, USA
- Phone: (800) 227-7368
- Mobile Phone: +1 800-227-7368
Contacting them directly is the best way to confirm vehicle availability, specific rental terms, and to make a reservation that perfectly aligns with your travel plans in Chicago and across Illinois.
For residents and frequent visitors to Illinois, especially those in and around Chicago, National Car Rental at 203 N LaSalle St in the Loop stands out as an exceptionally suitable choice for their car rental needs. The primary reason, consistently echoed in customer reviews, is the outstanding level of customer service. In an industry where service can often be a pain point, the team at this location, particularly figures like Thomas and Jay, ensures a friendly, helpful, and highly efficient experience. This translates to less stress and more confidence for Illinois locals navigating their travel plans.
The convenience of its central Chicago Loop location cannot be overstated. Easy access via public transportation and major city arteries means that picking up and dropping off a vehicle is far less cumbersome than at more peripheral locations. Furthermore, the commitment to maintaining a diverse fleet of well-kept vehicles, including luxury options, ensures that whether you need a reliable car for a business trip, a spacious SUV for a family outing across Illinois, or a special vehicle for a leisure drive, National can meet your requirements without you "getting in a pickle." The added benefits of the Emerald Club program, allowing for counter bypass and vehicle choice, further enhance the experience for loyal and frequent renters, providing unparalleled speed and convenience. For a dependable, customer-focused, and efficiently run car rental service in the heart of Illinois, this National Car Rental branch is truly a top recommendation for locals.
National Car Rental Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Location
National Car Rental
203 N LaSalle St, Chicago, IL 60601, USA
National Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Thomas the branch manager and Jay were very friendly and helpful. They are efficient and do their job quickly and well. They have all kinds of cars, including nice luxury cars and they are maintained well so that you don’t get in a pickle when you’re driving. There are elevators going down to where the place is and it is nice and cool down here because it’s a basement office.
Jul 01, 2025 · karina kThe National location in the Chicago Loop is far and away the best place to rent a car from in the city. The difference maker is the continuous high level of customer service, which often lacks in the rental car industry. I have been a customer for business travel and leisure travel for 5 years now and am never disappointed. In particular, Thomas O'Connell, the current Branch Manager, is the reason I continue to come back and recommend my colleagues and friends to National and this location. Huge thanks to the team there.
Jun 25, 2025 · Luke GibsonI love the Chicago LaSalle team! Tom is a great manager and the staff are always friendly.They are amazing and provide top notch service. I am a frequent customer and do not rent from any other rental company!
Jul 06, 2025 · Susan BrownEasy to rent a car from here. In particular, Mikyl provided outstanding service and helped my friend and I figure out a tricky situation. He clearly cares about customers, it was evident in the way he interacted with us and also other customers who were in the office at the time. I would trust him completely to help me out, if I ever need a car again I would hope he would be the one at the counter! He made the experience heaps better.
May 21, 2025 · Jenn-Katelyn LeongConvenient city location, friendly and helpful staff, but the entrance was hard to find (Budget and Avis signs on the Clark St side of the building were easier to see), and the car pickup in the basement of a parking garage was off-putting. Didn't love having to walk through there to get to the desk. Otherwise, though, got the job done! Really just wanted to give people a heads up
Apr 12, 2025 · Rosemary Derocher
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