National Car Rental

- 7801 Col H Weir Cook Mem Dr, Suite 151, Indianapolis, IN 46241

For many residents of Indiana, especially those who frequently travel for business or leisure, navigating Indianapolis International Airport (IND) is a common occurrence. When it comes to reliable and efficient ground transportation from the airport, a dependable car rental service is paramount. National Car Rental at 7801 Col H Weir Cook Mem Dr, Suite 151, Indianapolis, IN 46241, USA, is a prominent choice for many Hoosiers, particularly those who value speed, choice, and control in their rental experience.

National Car Rental is a well-established brand, globally recognized for catering to frequent airport renters, especially business travelers. Their distinctive approach, often highlighted by programs like the Emerald Club and Emerald Aisle, aims to streamline the rental process, allowing customers to bypass counters and choose their preferred vehicle directly from the lot. This focus on efficiency and customer empowerment is a significant draw for busy individuals flying into or out of Indianapolis.

While the convenience of National's services is often praised, as reflected in positive customer feedback about the Emerald Aisle, it's also important to note that airport locations can sometimes face challenges, such as high demand leading to temporary car shortages or long lines, as indicated by some reviews. This article aims to provide a balanced and informative overview of the National Car Rental branch at Indianapolis Airport, detailing its features, services, and what local Indiana users can expect from their experience. We will explore how this location serves the needs of both business and leisure travelers from their perspective.

This guide will delve into the specifics of the National Car Rental branch at IND, covering its strategic location within the airport, the comprehensive range of services it offers, unique features like the Emerald Aisle, and essential contact information. Our goal is to equip you with the knowledge needed to make an informed decision when choosing your car rental provider at Indianapolis International Airport.

Location and Accessibility

National Car Rental at Indianapolis International Airport (IND) is conveniently located within the airport's ground transportation center, specifically at 7801 Col H Weir Cook Mem Dr, Suite 151, Indianapolis, IN 46241, USA. This places it directly within the airport complex, offering seamless accessibility for arriving passengers.

Upon arrival at IND, the National counter is typically located in the lower-level baggage claim area. Customers can proceed directly to the counter to obtain their rental agreement and vehicle keys. The Ground Transportation Center, where car rental companies are housed, is situated on the first floor of the Terminal Garage, making it a short walk from the baggage claim. This integrated setup means there's no need for shuttle buses to reach the rental counter, a significant convenience for travelers.

As an airport location, National Car Rental at IND typically operates 24 hours a day, seven days a week. This continuous operation ensures that renters can pick up or drop off vehicles regardless of their flight schedules, accommodating early morning departures or late-night arrivals. However, specific hours for certain services or staff availability might vary, so confirming directly with the branch for unique needs is always a good practice. It's important to note that after-hours drop-off services for keys may not be available at this specific location, so returning the vehicle during manned hours is generally required.

Services Offered

• Diverse Vehicle Fleet: National Car Rental at IND offers a wide variety of vehicle classes to meet diverse traveler needs. This includes economy cars (e.g., Mitsubishi Mirage, Nissan Versa) for budget-conscious solo travelers, compact and mid-size cars (e.g., Toyota Corolla, Volkswagen Jetta, Nissan Altima) for general use, and full-size sedans (e.g., Chevrolet Malibu). For those needing more space, they provide a range of SUVs (e.g., Hyundai Kona, Nissan Rogue, Chevrolet Equinox, Chevrolet Tahoe, Audi Q5), minivans, luxury vehicles (e.g., Audi A4, Cadillac XTS), convertible cars (e.g., Ford Mustang Convertible), and even pickup trucks (e.g., Toyota Tacoma). The most frequently booked car type at this location is often a standard or intermediate car.
• Emerald Club Membership Benefits: National's loyalty program, the Emerald Club, offers significant perks for frequent renters. These include:
  • Emerald Aisle Access: Members can bypass the counter and choose any vehicle from the Emerald Aisle (usually mid-size and above) and only pay the mid-size rate. This feature is a major time-saver for business travelers.
  • Emerald Executive Area Access: For higher-tier members, access to an Executive Area provides even more premium vehicle choices.
  • Faster Free Rental Days: Members earn credits towards free rental days, which accrue faster with higher status tiers.
  • No Second Driver Fees: For Emerald Club members, there are no additional charges for a second driver.
  • Drop & Go: Convenient email receipts allow for quick vehicle returns.
• Flexible Rental Periods: Customers can rent vehicles for daily, weekly, or extended periods, catering to both short business trips and longer leisure stays.
• Optional Protection Products: National offers various protection options for purchase, including:
  • Loss Damage Waiver (LDW): This reduces or waives financial responsibility for loss or damage to the rental vehicle. LDW at this branch typically ranges from $29.99 to $33.99 per day, depending on the vehicle type. It's not insurance, and customers should verify their existing coverage.
  • Personal Accident Insurance (PAI): Provides medical and ambulance coverage.
  • Personal Effects Coverage (PEC): Covers personal belongings during the rental.
  • Supplemental Liability Protection (SLP): Offers additional liability coverage.
  • Roadside Assistance Protection (RSP): Covers common roadside issues like flat tires or lockouts.
• Refueling Options: Customers can choose to pre-pay for a full tank, refill the tank themselves before returning, or have National refuel it upon return (with an associated service charge).
• Additional Driver Policy: A renter's spouse or domestic partner meeting age and license requirements can be an authorized driver at no extra charge. Other additional drivers may incur a daily fee (approximately $15 per day) and must be present at the time of rental with valid ID.
• Age Requirements and Youthful Driver Charges: The minimum rental age is generally 21. Renters aged 21-24 typically incur a "youthful driver surcharge," and some vehicle classes may be restricted.
• Cross-Border Policy: Most vehicles can be driven throughout the US and Canada. However, certain specialty vehicles (e.g., Exotics, Large Passenger/Cargo Vans) may have restrictions, and travel into Mexico is generally not permitted.

Features / Highlights

• Emerald Aisle Service: This is a significant highlight, allowing Emerald Club members to bypass the rental counter, choose any car in the designated aisle (typically mid-size and above), and drive off, all while being charged the mid-size rate. This feature significantly speeds up the pick-up process.
• On-Airport Location: Being directly at IND airport means immediate access to vehicles upon arrival, eliminating the need for shuttle transfers that off-airport locations might require.
• 24/7 Operation: The round-the-clock availability caters to all flight schedules, providing flexibility for travelers.
• Wide Selection of Vehicles: The diverse fleet ensures that whether a traveler needs a compact car for solo business trips or a larger SUV for family vacations, a suitable option is available.
• Customer Loyalty Program: The Emerald Club rewards frequent renters with benefits designed to enhance convenience and value, making it particularly attractive for regular travelers.
• Primary for Business Travelers: National is often the preferred choice for corporate accounts and business travelers due to its efficiency and the benefits offered by the Emerald Club, which are geared towards professional needs.

Contact Information

For direct inquiries, making a reservation, or any assistance regarding your car rental needs at the Indianapolis International Airport branch, you can contact National Car Rental using the following details:

Address: 7801 Col H Weir Cook Mem Dr, Suite 151, Indianapolis, IN 46241, USA

Phone: (833) 315-5898

Mobile Phone: +1 833-315-5898

It is always advisable to call ahead, especially if you have a specific vehicle request or if your travel plans are time-sensitive, to confirm availability and ensure a smooth pick-up experience.

Conclusion: Why this place is suitable for locals

For Indiana residents, particularly those who are frequent flyers from Indianapolis International Airport (IND), National Car Rental at 7801 Col H Weir Cook Mem Dr offers a highly suitable and often preferred solution for their car rental needs. Its on-airport location provides unparalleled convenience, eliminating the hassle of off-site shuttles and allowing for immediate access to your rental vehicle upon arrival.

The primary appeal for locals, especially business travelers, lies in National's commitment to speed and efficiency, exemplified by the Emerald Club and its Emerald Aisle service. The ability to bypass the counter and choose your preferred car directly from the lot is a significant time-saver and a major convenience factor, transforming a potentially tedious process into a quick and seamless one. Many customers express satisfaction with this unique freedom of choice and the ability to test-drive potential future vehicle purchases.

While some customer experiences can highlight challenges such as car availability issues or long lines during peak times, which are not uncommon for high-volume airport locations, these instances do not negate the overall benefits and the consistent positive feedback on the core Emerald Aisle experience. For locals who prioritize efficiency, choice, and a streamlined rental process, especially for their regular travels, National Car Rental at IND remains a strong and often recommended option. The diverse fleet ensures that whether it's a compact car for solo business trips or a larger vehicle for family vacations, a suitable option is typically available, making it a reliable partner for Indiana's traveling community.

National Car Rental

7801 Col H Weir Cook Mem Dr, Suite 151, Indianapolis, IN 46241, USA