National Car Rental Photos










National Car Rental Introduce
Planning a trip, a business engagement, or a family visit through the heart of South Carolina? The convenience of a reliable car rental agency can make all the difference to your travel experience. National Car Rental, located in West Columbia, SC, stands as an established option for those needing a vehicle in the Columbia metropolitan area, offering a service primarily focused on car rentals for a diverse range of travel needs.
This agency is known for its focus on a streamlined rental process, particularly catering to frequent travelers who value speed and efficiency. The location serves as a critical entry point for those arriving in the state capital region via air, positioning itself to meet the demands of business and leisure travelers alike. As a customer-focused agency, National Car Rental aims to provide a selection of vehicles suitable for navigating the South Carolina landscape, from city drives around Columbia to longer journeys across the state's picturesque regions.
It is also worth noting that this particular location proudly identifies as a women-owned business, representing a dedication to diversity in local enterprise within the South Carolina business community. While every customer experience may vary, as indicated by some public reviews discussing issues like service inconsistency, billing discrepancies, and after-hours accessibility, National Car Rental's global reputation and local presence suggest a commitment to addressing travel needs for those in or visiting the region. Prospective renters should always review their specific rental agreements, policies, and location-specific procedures, especially regarding deposits, payment methods, and after-hours services.
The vehicle types typically offered by National Car Rental are extensive, encompassing options for nearly every occasion. While the exact inventory at the West Columbia location can fluctuate, the company's fleet generally includes a wide array of cars, SUVs, and vans. This diversity allows customers to select the perfect vehicle, whether they need an economical compact car for quick errands, a spacious SUV for a family vacation, or a premium sedan for a business event. Specific categories often available through the National brand include:
- Economy and Compact Cars for fuel efficiency and city driving.
- Midsize and Full-size Sedans, which are often popular choices for general travel.
- Minivans and Passenger Vans, accommodating larger groups or more luggage.
- Standard, Midsize, and Full-size SUVs, suitable for varied terrain and comfort.
- Luxury and Specialty vehicles for an upgraded driving experience.
The National Car Rental branch is strategically situated in West Columbia, making it exceptionally convenient for air travelers. Its proximity to the Columbia Metropolitan Airport (CAE) means that the location serves as an on-airport or near-airport rental facility, allowing for minimal transit time between your flight and your rental vehicle. This centralized location provides straightforward access to major highways and routes, connecting renters quickly to downtown Columbia, Lexington, and other key South Carolina destinations.
Addressing the needs of all travelers is a priority, as evidenced by the reported accessibility features of the location. These features are essential for ensuring a comfortable and easy experience for every customer. The official address is:
Contact Information (Address, Phone)
Address: 3260 Airport Blvd Ste 8, West Columbia, SC 29170, USA
Phone: (844) 806-3357 or +1 844-806-3357
As a professional car rental agency, National Car Rental provides a comprehensive suite of services designed to facilitate a smooth rental transaction from start to finish. These services cater to both the individual leisure traveler and the corporate client with efficiency in mind.
- Vehicle Rental: Offering short-term and long-term rentals across a broad spectrum of vehicle classes, including cars, SUVs, and specialty vehicles.
- Flexible Payment Options: Accepts various forms of payment to accommodate customer preference, including major credit cards, debit cards, and NFC mobile payments for modern, secure transactions.
- Prepay Fuel Options: Providing customers the choice to pay for a full tank of gas in advance to save time on return.
- Additional Protection Options: Offering various protection plans like Loss Damage Waiver (LDW) and Roadside Assistance Plus (RSP), as well as Supplemental Liability Protection (SLP) and Personal Effects Coverage (PEC) for purchase.
- Corporate Account Services: Facilitating rentals for business travelers through established corporate contracts and verification processes.
- One-Way Rentals: Allowing customers the flexibility to pick up a vehicle at one location and drop it off at a different National Car Rental location, often with unlimited mileage in the US and Canada (though restrictions may apply to specialty vehicles).
- Additional Driver Policy: Allows spouses or domestic partners to be authorized drivers at no additional charge, provided they meet standard requirements. Other authorized drivers may be added for a daily fee.
Several key features set this National Car Rental location apart and highlight their efforts to provide a more inclusive and convenient service experience for specific customer segments. These features demonstrate the business's effort to recognize and reward certain groups while ensuring accessibility for all.
- Identifies as Women-Owned: Operating under a business model that supports diversity in ownership and local business leadership in South Carolina.
- Active Military Discounts: Offering special rates or benefits for active members of the military as a token of appreciation for their service.
- Wheelchair Accessible Entrance: Ensuring that the facility is accessible to all patrons, including those using mobility devices.
- Wheelchair Accessible Parking Lot: Providing designated parking spaces that comply with accessibility standards, making it easier for customers with disabilities to access the building.
- On-Site Parking: Offering convenient parking at the location for customers who drive their own vehicle to pick up a rental.
- Accepts NFC Mobile Payments: Catering to modern payment preferences by supporting 'tap-and-pay' methods for a fast and secure checkout.
- Emerald Club Loyalty Program: Membership provides frequent renters with significant benefits, such as the ability to bypass the counter at many major US airports, choose their own car from the "Emerald Aisle" (midsize and above, charged at the midsize rate in the US and Canada), earn rewards towards free rental days, and potentially receive guaranteed upgrades for higher-tier members.
The decision to choose National Car Rental in West Columbia, SC, often comes down to prioritizing a streamlined, well-established service model, particularly for those traveling through Columbia Metropolitan Airport (CAE). The brand is globally recognized, suggesting a standard of operation that many frequent travelers rely on. For business travelers, the opportunity to join the Emerald Club and gain privileges like counter-bypass and car selection from the Emerald Aisle is a significant time-saver and a core benefit of choosing National. This focus on "speed, choice, and control" is their defining competitive edge.
Moreover, the location's official acknowledgement of being a women-owned business and its provision of active military discounts shows a commitment to community values and specific customer groups. The commitment to accessibility, including a wheelchair-accessible entrance and parking, is a vital consideration for patrons with disabilities.
It is important for potential renters to balance these professional advantages with the realities reported in some customer feedback. Reviews have, on occasion, pointed out severe challenges with customer service and communication, especially regarding after-hours assistance and the handling of personal and billing information. While these experiences do not represent the service for every customer, they highlight the need for renters to confirm all details, especially concerning fuel levels, after-hours return procedures, and billing, at the time of pickup.
Ultimately, for those seeking a broad selection of quality vehicles, a strong loyalty program, and a location with convenient airport access near Columbia, National Car Rental offers a professional service. By leveraging their speed-focused features and confirming all local policies, travelers can optimize their rental experience in the South Carolina capital region.
National Car Rental Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
National Car Rental Location
National Car Rental
3260 Airport Blvd Ste 8, West Columbia, SC 29170, USA
National Car Rental Reviews
airportemerald clubaislecallmanagerpick upexecutivecheckinformationSUV
★ 5★ 4★ 3★ 2★ 1Extremely disappointed in the service that I received from this company. I rented a vehicle for a family trip, car was clean but not full of gas. The attendant that checked me in was on the phone with a personal conversation while I'm trying to verify information and get the car. Somehow she mixed my information with someone else and I received calls and text the entire vacation saying that my rental was due back. If that's not bad enough now I'm getting statements saying I never paid for my rental. I've reached out to management multiple times but have been unable to speak with anyone. I feel like the employee is running a scam on customers. Definitely look elsewhere that does not have the national name attached to it.
Oct 06, 2025 · Demetrius WintersI’m writing to express my deep dissatisfaction with my recent experience at your location. Upon arrival, there were no shuttles available to transport customers, so I walked to the parking lot. Then the office was closed and I was left waiting outside in the middle of the night without assistance. Unfortunately, the employees on site showed little to no empathy for the situation.When I reached out to National Car Rental staff for help, no one was able to provide a solution. As a result, I was forced to sleep on a bench and was treated with disrespect, as if I were not a paying customer but a vagrant.This experience was completely unacceptable and does not reflect the standard of service expected from a professional rental company. Given the circumstances, I will be reporting this incident to my employer, Tyson Foods, and will be advising against the use of this service in the future.I hope your company takes this matter seriously and implements corrective actions to ensure no other customer has to endure a similar situation.
May 12, 2025 · Gerry HutchingsExtremely Disappointed – Executive Elite Member Let Down.As an Executive Elite member, I expect a certain standard of service from National – something I've consistently received in other locations. However, my recent experience at the Columbia, SC airport location was unacceptable.I was initially given a VW Atlas (what appears to be a 4-cylinder SUV) — a vehicle I did not want but was told it was the only option available. A National representative later advised me that I could return and exchange the vehicle, which I planned to do. Upon returning, I was dismissively told by a young, unprofessional staff member that an exchange was not possible. There was no explanation, no effort to help, just a flat-out refusal delivered nonchalantly.National's service here is unacceptable; it's far below my expectations, and I can't recommend it to my Allstate team. I will strongly advise them — and anyone traveling through Columbia, SC — to use a different rental company. National, this location's customer service needs your immediate attention.
May 26, 2025 · Hesley ValembrunTrash was in the back with another person name on it. Tire pressure was low and no windshield washer fluid. Never again.
May 28, 2025 · 658Cherry LaneI always choose National Car Rental on my business trips. The process of choosing a car and getting through the rental process is fast and efficient. The retrun process is equally fast and efficient. Great job
Jun 05, 2025 · Steve Mathews
More Car Rental Near Me

3018 Aviation Way, West Columbia, SC 29170, USA

3010 Aviation Way, West Columbia, SC 29170, USA

3000 Aviation Way, West Columbia, SC 29170, USA

3000 Aviation Way, West Columbia, SC 29170, USA

3000 Aviation Way, West Columbia, SC 29170, USA

3010 Aviation Way, West Columbia, SC 29170, USA

1650 Airport Blvd, West Columbia, SC 29169, USA

1502 Charleston Hwy, West Columbia, SC 29169, USA

320 Greystone Blvd, Columbia, SC 29210, USA

4835 Sunset Blvd, Lexington, SC 29072, USA

1200 Broad River Rd, Columbia, SC 29210, USA

1926 S Lake Dr, Lexington, SC 29073, USA
Categories
Top Visited Sites






Must-Read Drive Smart Posts
Top Car Rental Searches
Trending Drive Smart Posts





