National Car Rental - Ann Arbor Municipal Airport (ARB) Photos










National Car Rental - Ann Arbor Municipal Airport (ARB) Introduce
For many in Michigan, whether you're a seasoned traveler or a local navigating daily life, reliable transportation is key to experiencing all that our great state has to offer. From weekend trips to the beautiful Upper Peninsula to business meetings across metro Detroit, or simply needing a temporary vehicle while your own is being serviced, car rental services provide essential flexibility. In Ann Arbor, a vibrant hub of education, technology, and culture, having easy access to a dependable car rental service, especially at a local airport, can make all the difference.
National Car Rental at the Ann Arbor Municipal Airport (ARB) aims to be a go-to option for those seeking convenient and efficient vehicle rentals right where they might be arriving or departing. Positioned directly at the airport, this location is designed to cater to the needs of both incoming visitors and local residents who find the airport a convenient pick-up point for their rental requirements. As a recognized brand in the car rental industry, National Car Rental is known for its focus on business travelers and its loyalty program, Emerald Club, which offers benefits aimed at making the rental process faster and more streamlined.
Renting a car in Michigan provides unparalleled freedom. It allows you to explore the state's diverse regions at your own pace, from the bustling streets of Ann Arbor to the serene natural beauty of Michigan's state parks and lakeshores. For local businesses, a rental car can be invaluable for client visits, employee travel, or temporary fleet expansion. For families, it means comfortable road trips with ample space for luggage and passengers. National Car Rental at ARB seeks to facilitate these journeys with a range of vehicles and a customer-focused approach, understanding that for Michigan residents, convenience and reliability are paramount.
Location and Accessibility
National Car Rental's Ann Arbor branch is strategically located at 801 Airport Dr, Ann Arbor, MI 48108, USA, right within the Ann Arbor Municipal Airport (ARB). This direct airport location offers significant convenience for travelers flying into or out of Ann Arbor, allowing for seamless transitions from plane to car. For local residents, the airport's location often provides easy access from various parts of Ann Arbor and surrounding communities, making it a practical choice even if you're not arriving by air.
The Ann Arbor Municipal Airport serves as a local aviation hub, and having a car rental service on-site means less logistical hassle. You avoid the need for shuttle services to off-site rental facilities, saving valuable time, especially during busy travel periods. The proximity to major roads and highways connecting Ann Arbor to other parts of Michigan further enhances its accessibility, making it a convenient starting point for any journey, whether it's a short drive within the city or a longer road trip across the state. While it's not a large facility, direct airport access is a considerable advantage for many.
Services Offered
National Car Rental at Ann Arbor Municipal Airport offers a variety of services typical of a major car rental provider, catering to diverse customer needs:
- Extensive Vehicle Fleet: A wide selection of vehicles, often including economy cars, compact cars, midsize and full-size sedans (such as Nissan Versa, Toyota Corolla, Chevrolet Malibu), various SUVs (compact, midsize, full-size like Hyundai Kona or Chevrolet Tahoe), minivans (e.g., Chrysler Pacifica), and sometimes specialty vehicles like convertibles, luxury cars, or trucks. This allows customers to choose a vehicle that best suits their travel party size, luggage needs, and driving preferences.
- Short-Term and Long-Term Rentals: Flexible rental durations, from daily rentals for quick trips or local needs to weekly or monthly rentals for extended stays or longer-term transportation solutions.
- Online Reservations: Convenient online booking through National Car Rental's website, allowing customers to reserve their preferred vehicle in advance, compare rates, and manage their rental details efficiently.
- Emerald Club Program: National's highly regarded loyalty program, Emerald Club, which offers members benefits like counter bypass (Emerald Aisle), allowing members to choose their own car from a selection of available vehicles (midsize and above) and pay the midsize rate in the U.S. and Canada. This can significantly speed up the rental process.
- One-Way Rentals: The option to pick up a car at this location and return it to another National Car Rental branch, providing flexibility for travel plans that involve different start and end points within Michigan or across states.
- Additional Products and Services: Availability of optional add-ons such as GPS navigation systems, child safety seats, and various insurance protection options (details should be confirmed directly with the branch or on their website).
Features / Highlights
National Car Rental at Ann Arbor Municipal Airport offers several features designed to enhance the rental experience:
- Airport Convenience: The primary highlight is its on-site location at Ann Arbor Municipal Airport, offering unparalleled ease for arriving or departing travelers, and a convenient point for local pick-ups.
- Emerald Club Benefits: For frequent renters, the Emerald Club program is a significant advantage. This includes access to the Emerald Aisle where members can select their vehicle, streamlined check-out with Emerald Checkout, and faster free rental days accumulation. Higher tiers like Executive Elite can offer guaranteed vehicle availability (with 24-hour notice) and even private airport delivery within a certain radius.
- Diverse Vehicle Selection: The availability of a wide range of vehicle types, from fuel-efficient cars to spacious SUVs, ensures that varying customer needs and preferences can be met.
- Customer Service Focus: While experiences can vary, National aims for professional service. One review highlights staff going the extra mile to expedite a vehicle cleaning and even calling a customer about forgotten sunglasses, demonstrating a commitment to service.
- Established Brand: As part of the Enterprise Holdings family, National Car Rental benefits from the backing of a large, well-established company, often implying consistent service standards and a well-maintained fleet.
It's worth noting that while many experiences are positive, some customer feedback for this location has mentioned challenges with specific interactions regarding billing or claims, suggesting that renters should always confirm all details and obtain clear documentation for any transactions.
Contact Information
For more information, reservations, or direct inquiries, you can contact National Car Rental - Ann Arbor Municipal Airport (ARB) using the following details:
Address: 801 Airport Dr, Ann Arbor, MI 48108, USA
Phone: (734) 769-1144
Mobile Phone: +1 734-769-1144
It's always recommended to call or check their official website for the most current information regarding vehicle availability, rental policies, and operating hours, especially around holidays or for specific requests.
Conclusion: Why this place is suitable for locals
National Car Rental at Ann Arbor Municipal Airport (ARB) offers a compelling option for Michigan locals seeking reliable and convenient car rental services. Its on-airport location is a significant benefit, reducing travel time and logistical complexities for those in Ann Arbor and surrounding communities. Whether you're flying out for a business trip, returning from a family vacation, or simply need a temporary vehicle for local errands, the ease of access directly at the airport simplifies the rental process.
The strength of the National brand, particularly its Emerald Club program, is a major draw for frequent renters, offering expedited service and choice that can save valuable time. For Michigan residents, this means less waiting and more driving, allowing them to make the most of their time in our beautiful state. The diverse fleet ensures that whether you need an economical car for city driving or a more robust SUV for Michigan's varied weather conditions and outdoor adventures, National Car Rental at ARB is well-equipped to meet those needs, providing a practical, efficient, and locally accessible solution for all your car rental requirements.
National Car Rental - Ann Arbor Municipal Airport (ARB) Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental - Ann Arbor Municipal Airport (ARB) Location
National Car Rental - Ann Arbor Municipal Airport (ARB)
801 Airport Dr, Ann Arbor, MI 48108, USA
National Car Rental - Ann Arbor Municipal Airport (ARB) Reviews
phone callcleanwebsitebookmoneyexecutivemanagerholidaypickup
★ 5★ 4★ 3★ 2★ 1The National Car Rental location at the Ann Arbor Airport is excellent. While not a large facility, their staff is excellent. Last time I was in they accelerated the cleaning of a vehicle to make sure I had an appropriate one and called me immediately when they found the sunglasses I'd left in the car. I've used them multiple times and will definitely do so again. Great little shop.
Mar 16, 2025 · Jack ZaientzThis National car rental service was truly terrible and disappointing. The manager/staff were completely clueless. Two months ago, I rented a car here. During the trip, the front windshield was shattered by a rock. They demanded that I pay $250 on the spot, which I did, and I reported the incident to my insurance company. Subsequently, I requested a receipt for the $250 from them as per my insurance company's instructions. I visited them three times, but each time they provided me with different documents, none of which were official receipts stating the amount. After that, I received a claim document from their company. Indeed, $250 was deducted, but this amount was not included in their company's receipt, which means I have to cover the $250 out of my own pocket! The rental car company's claims specialist stated that the $250 was not collected by their department and instructed me to request a receipt from the counter. However, the rental car counter at Ann Arbor Airport refused to provide it to me! As an Executive Elite member of National Rental Car, I am extremely disappointed! This location has become terrible since they hired new staff!
Jun 18, 2025 · Timmy L.I really like the car rental agents at this particular branch. They are great. My experience with them is always positive. If the fleet of rental cars were larger then it would be amazing because they could have an even greater impact in terms of service
Dec 13, 2024 · Dana MurrayThe local on-site team demonstrated excellent customer service when we encountered a problem.Had an issue issue with the original vehicle we were assigned, and this team worked their magic to reassign us to the same vehicle class. It was touch and go to find a solution, but multiple agents worked together to come up with a solution that kept my family on track for our holiday trip!
Dec 20, 2024 · Emily BWorst possible experience. Booked online. showed up and they said they don't have a car for me and it's the holiday season, so good luck finding another car. they said that this happens all the time. how does a car rental agency allow itself to mismanage its reservations on a consistent basis? And, their attitude was really just unhelpful.
Nov 24, 2022 · Christopher Chen
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